What 102 owners told NHTSA about the 2013 Nissan Juke

The contact owns a 2013 Nissan Juke. The contact stated that upon parking the vehicle at a store, the contact noticed an abnormally strong fuel odor and fuel leakage underneath the front end of the vehicle onto the ground. The vehicle was then driven to the residence. While driving to the residence, the contact became aware that the fuel gauge reading was lowering quickly. There was no warning light illuminated. Upon arriving to the residence, the contact saw smoke coming from underneath the hood. The contact reversed to park away from other vehicles. The contact then became aware that a fire had started underneath the hood, and the fire grew quickly. The contact immediately exited the vehicle. The fire was extinguished by the fire department. The contact stated that the vehicle was significantly burned from the front end to the cabin. It was unknown whether a Fire Department report was filed. A Police report was filed. There was no injury reported. The vehicle was towed to a tow yard. The contact believed that the vehicle was a total loss but had not yet received confirmation from the insurance provider. The contact became aware that the VIN was included in NHTSA Campaign Number: 14V683000 (FUEL SYSTEM, GASOLINE); and associated the failure with the recall. The dealer and the manufacturer were not contacted. The failure mileage was approximately 138,000.

NHTSA ODI 11747207

Odometer Fraud. The contact purchased a 2013 Nissan Juke. The contact discovered that there was a mileage discrepancy after purchasing the vehicle. The vehicle was a mechanic sale. At the time of purchase, the vehicle mileage was 71,000 and at the time of registration, but it was discovered that the mileage on the Title was 69,018.

NHTSA ODI 11740433

The contact owns a 2013 Nissan Juke. The contact stated that the timing chain was loose and caused damage to the timing case. The failure caused a three-inch gap, and engine oil was leaking onto hot parts inside the engine compartment. The dealer was notified of the failure; however, the vehicle was not repaired. The manufacturer was notified of the failure. The failure mileage was 134,373.

NHTSA ODI 11734617

The contact owned a 2013 Nissan Juke. The contact stated that while driving the vehicle suddenly began decelerating to approximately 40 MPH and veering off an exit. The vehicle suddenly backfired, and black smoke came from the hood and rear end. The contact pulled to the side of the road, turned off the vehicle, and exited the vehicle. The contact noticed something small. sparks of fire underneath the body of the vehicle. The contact called the fire department, and at that time, the vehicle had caught fire. The fire department came and extinguished the fire. The police department arrived as well. The vehicle was towed to an impound lot and deemed totaled. The fire department made a fire report. There were no injuries or medical attention needed. After the incident, the contact conducted research and found information regarding NHTSA Campaign Number 14V683000 (Fuel System, Gasoline); however, the VIN was not included in the recall. The dealer was not contacted. The manufacturer was not made aware of the failure. The failure mileage was approximately 159,000.

NHTSA ODI 11732313

The contact owns a 2013 Nissan Juke. The vehicle was taken to the local dealer to be repaired under NHTSA Campaign Number: 14V683000 (Fuel System, Gasoline). The contact noticed an abnormal odor of fuel in the engine compartment. While the windows were in the down position, the cabin was filled with the odor of fuel. There were no warning lights illuminated. The contact was an independent mechanic and had determined that the O-ring was damaged during the repair process. The vehicle was taken to the local dealer, where it was diagnosed, and it was determined that the fuel sensor was faulty and leaking. The manufacturer was contacted and opened a case, but no additional assistance was provided. The failure mileage was approximately 29,000.

NHTSA ODI 11709624

Odometer Fraud. The contact purchased a 2013 Nissan Juke. The vehicle was a local dealer sale. Upon delivery of the vehicle, the odometer reading was not displayed on the instrument panel due to a faulty Tire Pressure Monitoring System; however, the Title indicated that the mileage was 83,950. After repairing the Tire Pressure Monitoring System, the odometer displayed 127,000 miles. The local dealer was contacted regarding the mileage discrepancy, but no assistance was offered.

NHTSA ODI 11703284

Odometer Fraud. The contact won an auction for the 2013 Nissan Juke on November 15th, 2025. It was discovered that there was a mileage discrepancy. The contact had only placed a holding fee for the vehicle due to the mileage on the auction paperwork being different from other mileage reports for the VIN. At the time of purchase, the vehicle mileage was 115,087. The contact found on the Florida Highway Safety Motor Vehicles website, the title found that the mileage was reported as 140,000 on September 14th, 2024. The contact had not reported the odometer fraud to other agencies.

NHTSA ODI 11699834

The contact owns a 2013 Nissan Juke. The contact stated while operating the vehicle, there was a ticking sound coming from the engine compartment. The vehicle was taken to the local dealer who diagnosed that the timing chain cover had failed and parts from the cover were located inside the engine oil pan. The contact was advised that the engine needed to be replaced. The vehicle was not yet repaired. The manufacturer was notified of the failure and informed the contact that the vehicle was previously serviced under a Manufacturer's Extended Warranty coverage for the same failure. No additional information was available. The failure mileage was 80,000.

NHTSA ODI 11699222

Axle broke

NHTSA ODI 11632970

Smelling and leaking gas. Smell in stronger when driving the vehicle. Took it to a car shop and they stated that the fuel pressure sensor was leaking. There was a recall at one time for this and I have called the Nissan customer service and filled a claim. The Nissan makers states that they could not fix the problem due to the recall had already been fixed in 2018. Even though it has been 6 years, I think they should be liable to fix this issue. There is either something wrong with the sensors or it was not tight enough to start with.

NHTSA ODI 11590983

I am asking about the fuel system recall 12V069000 calling to tighten the fuel pressure sensor. Why has the turbo part number been rescinded a few times. Along with the TSB # NTB16-035a calling for the oil line to be replaced whenever turbocharger MX is performed. Since the recall was performed before the TSB and it required the oil one to be removed, could this have caused the faulty turbocharger. I have had one turbo charger replaced in 2019 - 5 years ago and my turbo charger went out again yesterday - 4/14/2024 at 150,000 miles. It threw a code P2263. Clearly this is a defect and beyond costing a lot of money, a safety issue.

NHTSA ODI 11583130

The contact owns a 2013 Nissan Juke. The contact stated that while her husband was driving at an undisclosed speed, he became aware of a fuel odor inside the vehicle. The vehicle was taken to the dealer where the vehicle was diagnosed with a failed fuel rail washer, and it was determined that the fuel rail washer needed to be replaced. The vehicle was repaired. The contact was informed that the vehicle had previously been repaired under NHTSA Campaign Number: 12V069000 (Fuel System, Gasoline). The contact was also informed that the fuel pressure sensors were not replaced at the time, however the fuel rail washer were retorqued. The manufacturer was made aware of the failure and a case was filed. The failure mileage was approximately 65,000.

NHTSA ODI 11569548

The contact's mother owns a 2013 Nissan Juke. The contact received notification of Manufacturer Communication Number: NTB14-030 in 2014. The vehicle was taken to the local dealer for the recall repair and the timing chain was replaced. The vehicle was repaired. The contact stated while approaching the parked vehicle, she became aware of an oil leak in the front passenger’s side tire. The contact took the vehicle back to the local dealer, where it was diagnosed with needing the timing chain to be replaced a second time. The vehicle was repaired. The manufacturer had not been informed of the failure. The failure mileage was approximately 125,000.

NHTSA ODI 11525963

The contact owns a 2013 Nissan Juke. The contact stated that while driving at various speeds, the vehicle would not properly accelerate while depressing the accelerator pedal. The vehicle was taken to an independent mechanic who diagnosed that the transmission was faulty and needed to be replaced. The vehicle was not repaired. Later while driving at an undisclosed speed, the vehicle lost motive power and stalled, with the check engine warning light illuminated. The cause of the failure was not yet determined. The manufacturer and local dealer were not notified of the failure. The failure mileage was approximately 110,000.

NHTSA ODI 11524485

The contact owns a 2013 Nissan Juke. The contact stated while driving 55 MPH and depressing the accelerator pedal, the vehicle failed to accelerate as needed. The contact stated that the service engine warning light was illuminated. The contact took the vehicle to an independent mechanic to be diagnosed and the contact was informed that the turbo charger and Mass Airflow (MAF) Sensor needed to be replaced. The independent mechanic replaced the Mass Airflow (MAF) Sensor but experienced the failure for a second time. The contact took the vehicle back to the independent mechanic and had the Mass Airflow (MAF) Sensor replaced for a second time but experienced the failure a third time. The contact took the vehicle to the local dealer and was informed that the vehicle needed to be diagnosed. The contact declined the diagnostic test due to the cost. The vehicle was not repaired. The manufacturer had not been informed of the failure. The failure mileage was approximately 46,000.

NHTSA ODI 11522017

While driving, the turbo on the vehicle failed and caused the engine to fail, including sudden loss of an ability to accelerate. Smoke began coming from the hood in addition to horrendous sounds. There were no warning lights on my dashboard but I had begun to hear a high pitched, unusual sound. My safety and my passengers, as well as other drivers on the road were at risk due to traveling on a highway and the sudden inability to maintain speed. The dealer has confirmed the problem and multiple auto shops have confirmed this is a known problem with the vehicle year, make, and model. The car is low mileage (just over 63,000) and all have informed me that the mechanical failure is a manufacturing problem and of no fault of my own. The dealership has declined to provide any assistance due to being out of warranty, which is not the question at hand - the question is the manufacturing failure. I do not have anything in writing but could obtain from both Nissan of Richmond (dealership) and I have a case number with Nissan - #48625064.

NHTSA ODI 11517610

The contact owns a 2013 Nissan Juke. The contact stated while driving at various speeds, the service engine warning light illuminated. The contact stated that the vehicle lost motive power, decelerated, and failed to properly accelerate while depressing the accelerator pedal. The vehicle was taken to an independent mechanic who diagnosed that the timing cover was faulty and needed to be replaced. The vehicle was not yet repaired. The manufacturer was notified of the failure, but no assistance was offered. The local dealer was not yet contacted. The failure mileage was 129,000.

NHTSA ODI 11498500

The contact owns a 2013 Nissan Juke. The contact stated that the dealer had previously replaced the coolant system, fuel pump, and fuel injection high-pressure pump; however, the failure recurred while driving at 55 MPH with a fuel odor coming from the air vents while the A/C was activated. The vehicle was shaking and then inadvertently decelerated and lost motive power. The vehicle was towed to the dealer where it was diagnosed that the thermostat needed to be replaced. The vehicle was not repaired. The manufacturer was not made aware of the failure. The failure mileage was approximately 56,000.

NHTSA ODI 11486906

Description: While driving the Nissan Juke the car will suddenly loose power. This appears to happen after having the A/C on for a while and driving speeds exceeding 50mph. At this time once you let go of the gas, begin to break, or just slow down. the car will stall. At this time if you attempt to press on the gas the car will not respond. I will be stall. The problem appears to be reproduceable due to all the complaints that have been listed on forums and on your site.

NHTSA ODI 11485017

The contact owns a 2013 Nissan Juke. The contact stated while driving from a complete stop, she heard an abnormal sound coming from the front driver's side of the vehicle and the vehicle suddenly stopped in the middle of the road. The contact later exited the vehicle and noticed that the front driver's side tire and axle had detached from the vehicle. The vehicle was towed to an independent mechanic where it was being diagnosed. The vehicle was repaired. The dealer and the manufacturer were not notified of the failure. The failure mileage was approximately 106,000.

NHTSA ODI 11478353

The contact owned a 2013 Nissan Juke. The contact stated that while driving approximately 5 MPH, the front driver-side steering airbag was inadvertently deployed. The air bag emitted black smoke, a chemical substance, fractured her watch off from her wrist due to the impact, and the steering wheel seized. As a result, the driver lost control of the vehicle and crash into a second parked vehicle. During the crash, the driver sustained injuries to the upper left leg and left hand, neck, left shoulder, and torso injuries along with a left forearm laceration and chemical burning from the air bag deployment. A police report was taken at the scene and the vehicle was towed away. The cause of the failure was not yet determined. The manufacturer was notified of the incident. The local dealer was not contacted. The failure mileage was 84,000.

NHTSA ODI 11474959

Make a right turn into a parking and the drivers front wheel popped off. The car was undriveable and it separated the front and side fenders. If this happen on the expressway someone who be badly injured

NHTSA ODI 11470950

Car was running, no prior issues. Shut off car, returned a few hours later and it would not start. Everything else worked, but wouldn't attempt to turn over. Was -18 at night with my young kids in rural nowhere. Came back next day with tow, and it started. Replaced cruise and brake module per suggestions. Ran fine for another few weeks, then repeated the issue. Replaced battery with AGM battery. Started. Next day it happened again, once I got to work. Towed it home. Reprogramed keys. Nothing. Replaced starter. A few days later it started. After a month, it sputtered out after starting, then would not start (inside garage). Later that day, it started. Inspected by Nissan and various mechanics. No warning lights. Ran diagnostics and nothing. I absolutely hate the unpredictability but like my vehicle, but not enough to leave my kids and I stranded; especially in the cold winter.

NHTSA ODI 11447383

The contact owns a 2013 Nissan Juke. The contact stated that while stopped at a sign or while driving at low speeds, the vehicle stalled. The check engine warning light was illuminated. The vehicle was taken to the local dealer and was diagnosed that the timing chain had a hole in the cover. Additionally, there was a massive oil leak. The vehicle was repaired however, the failure recurred. The vehicle was taken to an independent mechanic and the contact was made aware of diagnostic trouble codes: P0300, P0114, and engine misfire. The manufacturer was notified of the failure however, no additional assistance was provided. The approximate failure mileage was 10,581.

NHTSA ODI 11446115

Car has just 45,000 miles on engine. Purchased new from Pohanka Nissan in Salisbury MD 2013. Now has Turbo charger failure. Lost power suddenly on Highway traveling 60 mph. Taken to Nissan dealer who states that a nut backed off of the fan in the turbo charger causing damage not only to the turbo charger, but to two of the engine cylinders. Seems unreasonable that this could occur in the absence of a mechanical error during construction of the car. No prior engine problems. Car is essentially totaled as repair will cost more than the car cost new.

NHTSA ODI 11433792