What 102 owners told NHTSA about the 2013 Nissan Juke

The car started to lose power while driving with the cruise control engaged, the odometer revved up from 2 RPM to 6 RPM then the speedometer started to descend from 75 MPH to 60MPH without the cruise control being disengaged. Luckily no drivers were behind me as I started trying to brake and pull over to the side of the road. There wasn't any indication that something was wrong on the dashboard, not one warning light. I proceeded to check the diagnostics with my micro mechanic, which gave me a code that the Torque converter was the problem. The dealership ran a diagnostic test and determined that the transmission needed to be replaced.

NHTSA ODI 11431967

The contact owns a 2013 Nissan Juke. The contact stated that after starting the vehicle, there was an abnormal gasoline odor detected. The contact smelled of gasoline odor coming through the air vents when the air condition was activated. The vehicle was taken to the dealer on two separate occasions. The first time the vehicle was taken to the dealer, the dealer was unable to determine the cause of the failure and the vehicle was not repaired. The vehicle was taken back to the dealer after the failure recurred and diagnosed as a leak in the fuel pressure sensor. The fuel pressure sensor was replaced. The manufacturer was made aware of the failure but informed the contact that due to the age of the vehicle, no assistance would be provided. The failure mileage was 21,556.

NHTSA ODI 11429410

Juke smells like fuel inside and out. Runs through fuel as fast as can be. Feel unsafe to drive.

NHTSA ODI 11418145

TL* THE CONTACT OWNS A 2013 NISSAN JUKE. THE CONTACT STATED UPON STARTING THE VEHICLE, A FUEL ODOR WAS DETECTED IN THE VEHICLE. THE CONTACT STATED THAT NO WARNING LIGHTS WERE ILLUMINATED. THE VEHICLE WAS NOT TAKEN TO A DEALER OR INDEPENDENT MECHANIC FOR DIAGNOSIS OR REPAIRS. THE CONTACT SPOKE WITH THE MANUFACTURER AND WAS ADVISED TO REACH OUT TO THE LOCAL DEALER TO GET THE VEHICLE DIAGNOSED. THE CONTACT RESEARCHED THE VEHICLE YEAR, MAKE, AND MODEL ONLINE AND LINKED THE FAILURE TO NHTSA CAMPAIGN NUMBER: 14V683000 (FUEL SYSTEM, GASOLINE) HOWEVER, THE VIN WAS NOT INCLUDED IN THE RECALL. THE FAILURE MILEAGE WAS 149,500.

NHTSA ODI 11395710

I CAME OUT THIS MORNING TO A SHATTERED PANORAMIC SUN ROOF. THE CAR WAS PARKED ALL NIGHT WITH NO SURROUNDING TREES OR ANYTHING ABOVE IT. THE GLASS JUST SHATTERED (EXPLODED) INTO SMALL PIECES WITH NO CONTACT OR ANY TYPE OF CONTACT. THE CAR WAS PARKED IN MY DRIVEWAY ALL NIGHT.

NHTSA ODI 11385105

PULLED MY CAR OUT OF THE DRIVEWAY ONTO THE STREET WHEN THE LEFT FRONT WHEEL FELL OFF AND THE FRONT OF THE CAR CRASHED TO THE GROUND.. HAD THE CAR TOWED TO DEALER, THE DIAGNOSIS-BALL JOINT CONTROL ARMS AND AXLE. 1900.00 WORTH OF REPAIRS. ONLY TAKEN TO DEALER FOR SERVICE. LAST TAKEN TO DEALER FEB 2020 FOR 4 NEW TIRES. THE CAR HAS 42000 MILES. THANK GOD I WASN'T ON THE EXPRESSWAY TRAVELING AT 65MPH. THIS IS DEFINITELY A LIFE SAFETY PROBLEM. CONTACTED NISSAN CORPORATE AND LODGED A COMPLAINT. THUS CAR WAS BOUGHT NEW IN 2013. I HAD NO PRIOR WARNING OF ANYTHING WRONG WITH THE CAR

NHTSA ODI 11377376

CAR WOULD AT TIMES NOT START UP AGAIN AFTER RUNNING AN ERRAND OR TRIP, AT FIRST WE COULD JUMP START THE VEHICLE BUT LATER IT WOULDN'T WORK THAT WAY, NEW BATTERY NEW STARTER, ALTERNATOR REPLACED NOTHING WORKED FINALLY WOULDN'T START AT ALL MACHANIC FOUND A SHORT IN THE FUSE BOX HE COULDN'T REPLACE IT HAD TO BE DONE AT A DEALERSHIP GARAGE 1200 DOLLARS LATER EVERYTHING SEEMS TO BE WORKING RIGHT

NHTSA ODI 11375658

WHILE DRIVING AND THE WEATHER OUTSIDE IS OVER 85 DEGREES, THE CAR JUST STOPS ACCELERATING AND LOSES ALL POWER. IT DOESN'T REV OR ACCELERATE WHEN PRESSING THE GAS PEDAL. NO LIGHTS SHOW, THE TEMPERATURE GAUGE DOESN'T INDICATE IT'S OVER HEATING. MULTIPLE MECHANICS CAN'T FIND ANYTHING WRONG WITH IT SINCE NO CODE IS SHOWN WHEN THEY SCAN THE CAR.

NHTSA ODI 11353261

MY 2013 JUKE SL BROKE DOWN WHILE I WAS DRIVING. THE CAR SLOWED DOWN AND THEN CAME TO A STOP AND WOULDN'T START. IT WAS TOWED TO A NISSAN SERVICE DEALERSHIP. THEY FOUND THAT THE ENGINE TIMING CHAIN BROKE AND DAMAGED MY ENGINE. I WAITED WEEKS TO HEAR BACK FROM NISSAN CORPORATE OFFICE. THEY WILL DO NOTHING. I BOUGHT THE CAR BRAND NEW AND DOESN'T HAVE 60,000 MILES ON IT. THE NISSAN DEALERSHIP WILL GIVE ME 500.00 FOR TRADE IN. 2011-2013 JUKES HAVE HAD THIS FAULTY TIMING CHAIN. I CAN'T BELIEVE NISSAN WON'T DO ANYTHING FOR ME.

NHTSA ODI 11342621

CAR HAS 64000 MILES AND WHILE IT WAS DRIVEN THE TIMING CHAIN BROKE AND BENT THE VALVES . I CALLED NISSAN AND THERE IS NO RECALL EVEN THERE IS TOO MANY COMPLAINTS LIKE MINE .NEW ENGINE $5000. WHERE IS THE QUALITY NISSAN USED TO HAVE . WITH THIS AND CVT TRANSMISSION ISSUES YOU NEED THINK TWICE AND MAY BE SWITCH TO HYUNDAI OR KIA ,AT LEAST THEY HAVE 100000 MILES BUMPER TO BUMPER WARRANTY.

NHTSA ODI 11340734

TL* THE CONTACT OWNS A 2013 NISSAN JUKE. THE CONTACT STATED THAT WHILE DRIVING AT AN UNDISCLOSED SPEED, THE ACCELERATOR PEDAL WAS DEPRESSED HOWEVER, THE VEHICLE FAILED TO RESPOND WITH THE OIL LEVEL WARNING LIGHT ILLUMINATED. THE VEHICLE WAS TAKEN TO LYNCHBURG NISSAN (18588 FOREST RD, FOREST, VA 2455), AND WAS DIAGNOSED THAT THE ENGINE AND TRANSMISSION NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS UNKNOWN.

NHTSA ODI 11338598

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

NHTSA ODI 11331062

SINCE PURCHASING MY 2013 NISSAN JUKE I HAVE CONTINUALLY HAD PROBLEMS DRIVING ON THE HWY, ESPECIALLY WHEN IT'S HOT OUT, DRIVING MY CAR ON MAJOR HWY (I-5 INTERSTATE), I DRIVE FROM CA TO OR ABOUT 5 TIMES A YEAR MY CAR WILL SUDDENLY, NO WARNING LIGHT, DECELERATE FROM 70 MPH TO 30 MPH ALMOST CAUSING ME TO GET IN A ACCIDENT EVERY SINGLE TIME IT HAPPENS RIGHT NOW I'M ON THE SIDE OF THE ROAD IN THE MIDDLE OF NOWHERE AND I'M JUST HOPING THAT MY CAR IS GOING TO START AGAIN I BARELY MADE IT TO THE OFF-RAMP THIS IS A DOCUMENTED ALL OVER THE WEB BY HUNDREDS OF OWNERS! THE 2013 NISSAN JUKE THIS TURBOCHARGER OR WHATEVER IT IS WITH THE ENGINE THAT IS MAKING THIS HAPPEN IS SO SERIOUS I COULD DIE ON THE FREEWAY AND I DON'T WANT TO DIE WHEN NISSAN SHOULD BE REPLACING THESE IT'S A KNOWN FACT AND NISSAN IS NOT ACKNOWLEDGING IT IF YOU LOOK AT THE BLOGS AND OTHER COMPLAINTS ONLINE YOU WILL SEE THOUSANDS OF PEOPLE HAVE COMPLAINED ABOUT IT TOO I DON'T WANT TO DIE BECAUSE OF THIS AND I CAN'T AFFORD TO PUT IN A NEW TURBO CHARGER OR A NEW ENGINE IN MY CAR WHEN THIS IS A KNOWN ISSUE!! NISSAN HAS A LEGAL RESPONSIBILITY TO REPLACE THESE PARTS FOR US FOR THEIR CUSTOMERS AND OUR SUFFERING FROM THIS. IT IS BEYOND AN ACCIDENT WAITING TO HAPPEN WHEN YOU WERE ON AN INTERSTATE FREEWAY IN YOUR CAR GOES FROM 70 MILES AN HOUR DOWN TO 30 OR 40 AND WILL BARELY GO OVER THAT YOU CAN BARELY EVEN GET OFF THE SIDE OF THE ROAD WITHOUT GETTING RUN OVER BY MAJOR HUGE TRUCKS IT IS A TOTAL SAFETY PROBLEM AND IT NEEDS TO BE ADDRESSED. THERE ARE NO WARNING LIGHTS OR ANYTHING THAT EVEN SHOWS YOU WHAT IT COULD POSSIBLY BE AND PEOPLE WHO GO TO NISSAN AND SAY THIS HAPPENED THEY ALWAYS SAY THE SAME THING WELL IT DIDN'T HAPPEN FOR US WHILE WE WERE DRIVING IT SO WE DON'T KNOW WHAT IT IS THEY KNOW VERY WELL EXACTLY WHAT IT IS. THOUSANDS OR HUNDREDS OF PEOPLE WHO ARE COMPLAINING ABOUT THIS ARE ALL NOT LYING.

NHTSA ODI 11306548

I WENT OUTSIDE TO START MY CAR TO WARM IT UP, I LIVE IN MICHIGAN AND THIS HAPPENED DURING WINTER SO IT WAS BETWEEN 15-25 DEGREES THAT NIGHT. I CLOSED THE DOOR AFTER I GOT OUT OF MY STATIONARY VEHICLE, AND THE SUNROOF SHATTERED. I DID NOT CLOSE IT HARD, I DO NOT SLAM MY CAR DOORS. THERE WAS NO CHIPS OR CRACKS IN THE SUNROOF PREVIOUS TO IT SHATTERING. I READ ONLINE ABOUT NISSAN HAVING A RECALL FOR THEIR SUNROOFS IN ANOTHER VEHICLE, SOMETHING ABOUT FAULTY GLASS TEMPERMENT AND/OR THEY USED A THINNER GLASS TO SAVE MONEY.

NHTSA ODI 11300617

TL* THE CONTACT OWNS A 2013 NISSAN JUKE. THE CONTACT STATED THAT WHILE DRIVING AT AN UNDISCLOSED SPEED, THE ACCELERATOR PEDAL WAS DEPRESSED BUT FAILED TO RESPOND. THE VEHICLE WAS TAKEN TO NISSAN OF RICHMOND (11401 W BROAD ST, HENRICO, VA 23233 (804) 346-4200). THE CONTACT STATED THAT THE MECHANIC REPLACED UNKNOWN FLUIDS AND BALANCED THE TIRES. THE VEHICLE WAS RETURNED HOWEVER, THE FAILURE RECURRED. THE VEHICLE WAS THEN TAKEN BACK TO THE SAME DEALER AND THE CONTACT WAS INFORMED THAT THE TRANSMISSION NEEDED TO BE REPLACED AT A COST OF $5,000. THE VEHICLE WAS NOT REPAIRED. THE CONTACT WAS UNSUCCESSFUL IN ATTEMPTS TO SPEAK WITH SOMEONE FROM THE MANUFACTURING DEPARTMENT. THE APPROXIMATE FAILURE MILEAGE WAS 120,000.

NHTSA ODI 11299913

TL* THE CONTACT OWNS A 2013 NISSAN JUKE. THE CONTACT STATED THAT AFTER DEPRESSING THE BRAKE PEDAL AND THE ENGINE START BUTTON, THE VEHICLE WOULD NOT IMMEDIATELY START. THE CAUSE OF THE FAILURE WAS NOT DETERMINED. BILL SEIDLE'S NISSAN (10500 NW 12TH ST, MIAMI, FL) AND THE MANUFACTURER WERE NOTIFIED OF THE FAILURE. THE CONTACT WAS INFORMED THAT THE VIN WAS NOT INCLUDED IN NHTSA CAMPAIGN NUMBER: 15V418000 (ELECTRICAL SYSTEM). THE CONTACT STATED THAT THE VEHICLE EXPERIENCED THE SAME FAILURE LISTED IN THE RECALL. THE FAILURE MILEAGE WAS 82,500.

NHTSA ODI 11256784

TL* THE CONTACT OWNS A 2013 NISSAN JUKE. WHILE DRIVING VARIOUS SPEEDS, AN ABNORMAL NOISE WAS DETECTED FROM THE VEHICLE. THE HIGHER THE RPM, THE LOUDER AND FASTER THE NOISE OCCURRED. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC WHO STATED THAT THE TIMING CHAIN CAUSED THE NOISE. THE VEHICLE WAS CURRENTLY WAITING TO BE TOWED TO A DEALER FOR DIAGNOSTIC TESTING. THE VEHICLE WAS NOT REPAIRED. THE DEALER WAS NOT CONTACTED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE AND PROVIDED A CASE NUMBER. THE FAILURE MILEAGE WAS 66,000.

NHTSA ODI 11246744

TL* THE CONTACT OWNS A 2013 NISSAN JUKE. WHILE DRIVING 70 MPH, THE VEHICLE INDEPENDENTLY DECELERATED TO 40 MPH. THE ACCELERATOR PEDAL WAS DEPRESSED IN AN ATTEMPT TO REGAIN SPEED, BUT IT FAILED TO FUNCTION. THERE WERE NO WARNING INDICATORS ILLUMINATED. THE CONTACT STATED THAT THE VEHICLE WAS EQUIPPED WITH A HUM SAFETY DEVICE THAT NOTIFIED THE DRIVER WHEN THE SPEED EXCEEDED 65 MPH, WHICH CAPTURED THE SPEED AT THE TIME OF THE FAILURE. THE CONTACT MENTIONED THAT A SIXTEEN WHEELER WAS BEHIND HER WHEN THE FAILURE OCCURRED AND HONKED AT HER DUE TO ALMOST BEING REAR ENDED. THE CONTACT CALLED BEDFORD NISSAN (18115 ROCKSIDE RD, BEDFORD, OH 44146) AND WAS INFORMED THAT SHE COULD DROP OFF THE VEHICLE. THE DEALER WAS UNAWARE AS TO WHEN THE VEHICLE WOULD BE DIAGNOSED AND THERE WERE NO LOANERS AVAILABLE FOR THE CONTACT. THE VEHICLE WAS CURRENTLY PARKED AT THE CONTACT'S HOME. A MONTH BEFORE THE FAILURE, WHEN ATTEMPTING TO ACCELERATE, THE CONTACT HEARD AN ABNORMAL NOISE COMING FROM THE VEHICLE. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS APPROXIMATELY 63,000.

NHTSA ODI 11245435

CAR LOST POWER AS TURBO FAILED WHILE TRAVELING IN 70 MPH TRAFFIC ON INTERSTATE 90

NHTSA ODI 11242769

MY WIFE WAS DRIVING ON A CROWDED INTERSTATE AT APPROXIMATELY 70 MPH. VEHICLE SUDDENLY DECELERATED TO ABOUT 40 MPH. NO POWER WHEN DEPRESSING THE ACCELERATOR. PULLED OVER TO SIDE OF HIGHWAY. STOPPED AND RESTARTED. VEHICLE ACCELERATED BACK TO 70 MPH THEN AGAIN DECELERATED BACK TO 40 MPH. LIMPED TO THE NEXT REST AREA. VEHICLE WAS EVENTUALLY TOWED TO OUR LOCAL NISSAN DEALER. PROBLEM WAS LATER DIAGNOSED AS A FAILED CVT TRANSMISSION AND THE VEHICLE WAS DEEMED UNSAFE TO DRIVE! THE TRANSMISSION WAS SUBSEQUENTLY REPLACED AT A COST OF $4825! I HAD TO ASSUME THE DEALER DIAGNOSED THE PROBLEM CORRECTLY. THE VEHICLE HAD APPROXIMATELY 124500 MILES. NISSAN CVT TRANSMISSIONS ARE NOTORIOUS FOR FAILURE WITH SOME MODELS POWERTRAIN WARRANTY EXTENDED UP TO 120000 MILES. MINE WAS NOT ONE OF THEM!

NHTSA ODI 11232875

WHILE DRIVING AT 80 MPH ON THE HIGHWAY, I WAS UNABLE TO MAINTAIN SPEED. I SUDDENLY LOST ABILITIES TO CONTROL MY SPEED. I PROCEEDED TO PULL OVER AND SHUT THE CAR OFF. RESTARTED MINUTES LATER WITH NO WARNING LIGHTS PRESENT. THIS HAPPENED SEVERAL TIMES GETTING THE CAR TO A REST STOP. I BELIEVE IT'S THE TORQUE CONVERTER IN THE TRANSMISSION THAT MAYBE THE ISSUE.

NHTSA ODI 11221880

I HAVE A TIMING BELT NOISE THAT MY MECHANIC SAYS IS FROM A MANUFACTURING ISSUE. NISSAN REFUSES TO COMP A DIAGNOSTIC AT THE DEALERSHIP. I SHOULD NOT HAVE TO PAY FOR A DIAGNOSTIC OR THE REPAIR IF IT IS MANUFACTURING, WHICH MY RESEARCH TELLS ME IT PROBABLY IS. NISSAN CUSTOMER SERVICE HUNG UP ON ME.

NHTSA ODI 11221739

MY NISSAN JUKE 2013 IS HAVING ELECTRICAL PROBLEMS. I BROUGHT IT TO GERALD NISSAN IN NAPERVILLE, IL AND THEY TOLD ME THE IPDM NEEDED TO BE REPLACED FOR $1,100.00 AND THEY STILL WEREN'T SURE IT WOULD FIX THE PROBLEM. THE VEHICLE WON'T START SOMETIMES, IT STAYS WHILE DRIVING (VERY SCARY). IT OVER HEATED ONCE BECAUSE A SIGNAL WASN'T SENT TO THE FAN. I'VE NOTICED THIS IS I BIG COMPLAINT ISSUE WITH NISSAN. IS THERE A RECALL ON SUCH A PROBLEM. I CAN'T EVEN DRIVE THE CAR THE WAY IT IS BECAUSE I NEVER KNOW WHAT'S​ GOING TO HAPPEN NEXT. JOE

NHTSA ODI 11218141

THE VEHICLE STARTED LOOSING POWER AND STALLING VERY OFTEN DURING NORMAL DRIVING IN THE CITY. TOOK IT TO THE NISSAN DEALERSHIP AND THEY SAID THE TURBO WENT OUT AND DEBRIS WAS SUCKED INTO THE ENGINE CAUSING DAMAGE. NOW THEY SAY WE NEED AN ENGINE, $6000 FOR A USED ONE OR $14,000 FOR A NEW ONE, ON A VEHICLE WE STILL OWN $7400. THAT'S INSANE AND IT'S THE SECOND TIME SOMETHING LIKE THIS HAPPENS TO US WITH A NISSAN ENGINE, A VERY SIMILAR THING HAPPENED WITH OUR 2005 PATHFINDER, HAD TO PUT A USED ENGINE ON THAT ONE TOO. WE ARE NEVER BUYING A NISSAN AGAIN PLUS THEY TAKE FOREVER TO TAKE RESPONSIBILITY FOR MANUFACTURER DEFECTS AND MAKE RECALLS.

NHTSA ODI 11217704

TL-THE CONTACT OWNS A 2013 NISSAN JUKE. TRANSMISSION HESITATED AFTER GEAR SHIFT SELECTOR PLACED IN REVERSE, LOUD NOISE HEARD BEFORE TRANSMISSION RESPONDED TAKEN TO INDEPENDENT MECHANIC BUT NOT DIAGNOSED. INSTEAD REFERRED TO TRANSMISSION SPECIALIST MANUFACTURER CONTACTED. CASE NUMBER: 35813594 (CVT LIGHT APPEARED WHILE DRIVING) WHILE ATTEMPTING TO REVERSE OUT OF THE DRIVEWAY, THE GEAR SHIFTER WAS PLACED IN REVERSE HOWEVER, THERE WAS A HESITATION IN THE RESPONSE OF THE VEHICLE WITH AN ABNORMAL SOUND. ADDITIONALLY, ON SEVERAL OCCASIONS WHILE DRIVING AT UP TO 65 MPH WITHOUT WARNING, THE VEHICLE DOWNSHIFTED TO A LOWER GEAR. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC WHO WAS UNABLE TO DIAGNOSE THE VEHICLE. THE CONTACT WAS REFERRED TO A TRANSMISSION SPECIALIST TO HAVE THE VEHICLE DIAGNOSED WHICH WAS STILL PENDING. THE VEHICLE WAS NOT REPAIRED. COGGINS NISSAN ON ATLANTIC IN JACKSONVILLE LOCATED AT 10600 ATLANTIC BLVD, JACKSONVILLE, FL 32225, (904) 302-8231, WAS CALLED AND NOTIFIED OF THE FAILURE. THE MANUFACTURER WAS ALSO NOTIFIED OF THE FAILURE. THE CONTACT WAS PROVIDED CASE NUMBER: 35813594. THE APPROXIMATE FAILURE MILEAGE WAS 85,000 AND REPAIRED. "PIIR = Y". AH *BF *JB

NHTSA ODI 11209317