What 102 owners told NHTSA about the 2013 Nissan Juke

The contact owns a 2013 Nissan Juke. The contact stated that upon parking the vehicle at a store, the contact noticed an abnormally strong fuel odor and fuel leakage underneath the front end of the vehicle onto the ground. The vehicle was then driven to the residence. While driving to the residence, the contact became aware that the fuel gauge reading was lowering quickly. There was no warning light illuminated. Upon arriving to the residence, the contact saw smoke coming from underneath the hood. The contact reversed to park away from other vehicles. The contact then became aware that a fire had started underneath the hood, and the fire grew quickly. The contact immediately exited the vehicle. The fire was extinguished by the fire department. The contact stated that the vehicle was significantly burned from the front end to the cabin. It was unknown whether a Fire Department report was filed. A Police report was filed. There was no injury reported. The vehicle was towed to a tow yard. The contact believed that the vehicle was a total loss but had not yet received confirmation from the insurance provider. The contact became aware that the VIN was included in NHTSA Campaign Number: 14V683000 (FUEL SYSTEM, GASOLINE); and associated the failure with the recall. The dealer and the manufacturer were not contacted. The failure mileage was approximately 138,000.

NHTSA ODI 11747207

The contact owned a 2013 Nissan Juke. The contact stated that while driving the vehicle suddenly began decelerating to approximately 40 MPH and veering off an exit. The vehicle suddenly backfired, and black smoke came from the hood and rear end. The contact pulled to the side of the road, turned off the vehicle, and exited the vehicle. The contact noticed something small. sparks of fire underneath the body of the vehicle. The contact called the fire department, and at that time, the vehicle had caught fire. The fire department came and extinguished the fire. The police department arrived as well. The vehicle was towed to an impound lot and deemed totaled. The fire department made a fire report. There were no injuries or medical attention needed. After the incident, the contact conducted research and found information regarding NHTSA Campaign Number 14V683000 (Fuel System, Gasoline); however, the VIN was not included in the recall. The dealer was not contacted. The manufacturer was not made aware of the failure. The failure mileage was approximately 159,000.

NHTSA ODI 11732313

The contact owns a 2013 Nissan Juke. The vehicle was taken to the local dealer to be repaired under NHTSA Campaign Number: 14V683000 (Fuel System, Gasoline). The contact noticed an abnormal odor of fuel in the engine compartment. While the windows were in the down position, the cabin was filled with the odor of fuel. There were no warning lights illuminated. The contact was an independent mechanic and had determined that the O-ring was damaged during the repair process. The vehicle was taken to the local dealer, where it was diagnosed, and it was determined that the fuel sensor was faulty and leaking. The manufacturer was contacted and opened a case, but no additional assistance was provided. The failure mileage was approximately 29,000.

NHTSA ODI 11709624

Smelling and leaking gas. Smell in stronger when driving the vehicle. Took it to a car shop and they stated that the fuel pressure sensor was leaking. There was a recall at one time for this and I have called the Nissan customer service and filled a claim. The Nissan makers states that they could not fix the problem due to the recall had already been fixed in 2018. Even though it has been 6 years, I think they should be liable to fix this issue. There is either something wrong with the sensors or it was not tight enough to start with.

NHTSA ODI 11590983

I am asking about the fuel system recall 12V069000 calling to tighten the fuel pressure sensor. Why has the turbo part number been rescinded a few times. Along with the TSB # NTB16-035a calling for the oil line to be replaced whenever turbocharger MX is performed. Since the recall was performed before the TSB and it required the oil one to be removed, could this have caused the faulty turbocharger. I have had one turbo charger replaced in 2019 - 5 years ago and my turbo charger went out again yesterday - 4/14/2024 at 150,000 miles. It threw a code P2263. Clearly this is a defect and beyond costing a lot of money, a safety issue.

NHTSA ODI 11583130

The contact owns a 2013 Nissan Juke. The contact stated that while her husband was driving at an undisclosed speed, he became aware of a fuel odor inside the vehicle. The vehicle was taken to the dealer where the vehicle was diagnosed with a failed fuel rail washer, and it was determined that the fuel rail washer needed to be replaced. The vehicle was repaired. The contact was informed that the vehicle had previously been repaired under NHTSA Campaign Number: 12V069000 (Fuel System, Gasoline). The contact was also informed that the fuel pressure sensors were not replaced at the time, however the fuel rail washer were retorqued. The manufacturer was made aware of the failure and a case was filed. The failure mileage was approximately 65,000.

NHTSA ODI 11569548

The contact owns a 2013 Nissan Juke. The contact stated that after starting the vehicle, there was an abnormal gasoline odor detected. The contact smelled of gasoline odor coming through the air vents when the air condition was activated. The vehicle was taken to the dealer on two separate occasions. The first time the vehicle was taken to the dealer, the dealer was unable to determine the cause of the failure and the vehicle was not repaired. The vehicle was taken back to the dealer after the failure recurred and diagnosed as a leak in the fuel pressure sensor. The fuel pressure sensor was replaced. The manufacturer was made aware of the failure but informed the contact that due to the age of the vehicle, no assistance would be provided. The failure mileage was 21,556.

NHTSA ODI 11429410

Juke smells like fuel inside and out. Runs through fuel as fast as can be. Feel unsafe to drive.

NHTSA ODI 11418145

TL* THE CONTACT OWNS A 2013 NISSAN JUKE. THE CONTACT STATED UPON STARTING THE VEHICLE, A FUEL ODOR WAS DETECTED IN THE VEHICLE. THE CONTACT STATED THAT NO WARNING LIGHTS WERE ILLUMINATED. THE VEHICLE WAS NOT TAKEN TO A DEALER OR INDEPENDENT MECHANIC FOR DIAGNOSIS OR REPAIRS. THE CONTACT SPOKE WITH THE MANUFACTURER AND WAS ADVISED TO REACH OUT TO THE LOCAL DEALER TO GET THE VEHICLE DIAGNOSED. THE CONTACT RESEARCHED THE VEHICLE YEAR, MAKE, AND MODEL ONLINE AND LINKED THE FAILURE TO NHTSA CAMPAIGN NUMBER: 14V683000 (FUEL SYSTEM, GASOLINE) HOWEVER, THE VIN WAS NOT INCLUDED IN THE RECALL. THE FAILURE MILEAGE WAS 149,500.

NHTSA ODI 11395710

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

NHTSA ODI 11331062

WHILE DRIVING AT 80 MPH ON THE HIGHWAY, I WAS UNABLE TO MAINTAIN SPEED. I SUDDENLY LOST ABILITIES TO CONTROL MY SPEED. I PROCEEDED TO PULL OVER AND SHUT THE CAR OFF. RESTARTED MINUTES LATER WITH NO WARNING LIGHTS PRESENT. THIS HAPPENED SEVERAL TIMES GETTING THE CAR TO A REST STOP. I BELIEVE IT'S THE TORQUE CONVERTER IN THE TRANSMISSION THAT MAYBE THE ISSUE.

NHTSA ODI 11221880

A/C WHEN TURNED ON MAKES CAR IDIDLE IN A DIFFERENT TUNE AND HESITATIONS. THE BRAKE CLICKS WHEN PRESSING DOWN .

NHTSA ODI 11203332

2 TURBOS OUT AND SITTING WAITING ON A 3 LOST ALL POWER ON INTERSTATE

NHTSA ODI 11193229

TURBO-CHARGE PROBLEM CAR SLOWS DOWN AND STOPS WHILE DRIVING

NHTSA ODI 11154149

DIFFERENT DAYS. CAR DIED WHILE DRIVING STRAIGHT 30 MPH IN TOWN ON MAIN ST. CAR DIED IN MIDDLE OF THE ROAD, WAS UNABLE TO START THE CAR AGAIN. AFTER REPEATED PUSHING OF THE IGNITION START BUTTON THE CAR FINALLY STARTED./ CAR WAS PARKED AT HOME IN THE DRIVEWAY, I GOT IN TO LEAVE AND THE CAR WOULD NOT START, AGAIN REPEATEDLY PUSHED THE START BUTTON AND IT FINALLY STARTED, THIS HAS HAPPENED 5+ TIMES./ DRIVING ON INTERSTATE 80MPH CAR WOULD NOT RISE ABOVE 3000 RPM AND WOULD NOT ACCELERATE ABOVE 45MPH. PULLED THE CAR OVER TURNED IT OFF FOR 15 MINS RESTARTED AND IT WAS NORMAL AGAIN. HAPPENED 10+TIMES./ UPON STARTING THE SMELL OF FUEL IS STRONG INSIDE OF THE CAR, SOMETIMES WHILE DRIVING IN TOWN THE SMELL OF FUEL IS THERE. WHEN THE CAR TURNS OFF THE SMELL FADES AWAY. HAPPENS ALMOST DAILY.

NHTSA ODI 11067155

I AM VERY ANGRY.. I WISH I HAD DONE MY RESEARCH BEFORE PURCHASING MY 2013 NISSAN JUKE. THE EXTENDED WARRANTY IS A JOKE. MY SON AND I WERE NEARLY IN AN ACCIDENT ON THE HIGHWAY DUE TO THE FAULTY TURBO. THE CAR BEGAN TO DECELERATE AND WENT FROM 65MPH TO BELOW 20MPH. NISSAN IS DECLINING THE CLAIM. I EVEN SUBMITTED PROOF OF OIL CHANGES AND ETC... I HAVE REGISTERED A COMPLAINT TO NISSAN SINCE THIS HAS HAPPENED, I DID RESEARCH. JUKE'S FROM 2011-2014 HAVE TURBO ISSUES. HOW CAN ALL THESE PEOPLE BE WRONG?? THE 1ST TIME, HAPPENED IN MARCH. I TOOK IT IN TO THE SHOP AND THEY 'REPAIRED" THE CAR. THEN IT HAPPENED AGAIN. THIS TIME THEY ARE SAYING IT IS THE TURBO.. I REGISTERED A COMPLAINT WITH NISSAN CASE #22368872 THEY SAID THEY WILL CALL ME TOMORROW. I NEED THIS RESOLVED. IT IS VERY SCARY AND DANGEROUS.

NHTSA ODI 10864410

TL* THE CONTACT OWNS A 2013 NISSAN JUKE. THE CONTACT STATED THAT THE VEHICLE LEAKED FUEL VAPOR INSIDE THE VEHICLE THROUGH THE VENTS AND LEAKED FUEL ONTO THE GROUND ON NUMEROUS OCCASIONS. THE VEHICLE WAS TAKEN TO BE REPAIRED UNDER A RECALL, BUT THE ISSUE RECURRED. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE. THE VIN, NHTSA CAMPAIGN NUMBER, AND FAILURE MILEAGE WERE UNKNOWN.

NHTSA ODI 10839282

ON WED, JANUARY 21, 2015, I ARRIVED HOME AROUND 7PM AND WENT INSIDE. I WAS NOT IN THE HOUSE 5 MINUTES WHEN I HEARD A MASSIVE EXPLOSION IN MY DRIVEWAY. I THEN SAW A BRIGHT ORANGE GLOW OUTSIDE MY WINDOW, WHICH WAS MY CAR ENGULFED IN FLAMES. THE FIRE DEPT SUPPRESSED THE FIRE AND THAT NIGHT I CALLED MY INSURANCE COMPANY TO REPORT THE INCIDENT. THE CAR (A LEASE), WAS INCINERATED AND DEEMED A TOTAL LOSS BY THE INSURANCE ADJUSTER. MY INSURANCE PAID OFF THE CAR TO THE LEASING COMPANY. WHEN I RESEARCHED THIS ISSUE, I SAW A LETTER THE NHTSA SENT TO NISSAN NORTH AMERICA REGARDING A LOOSE FUEL PRESSURE SENSOR IN MY 2013 JUKE AND PROMPTED THEM TO ISSUE RECALLS. THAT LETTER WAS DATED DEC 8, 2014. MY CAR WAS, IN FACT, ON THE RECALL LIST AND I FINALLY GOT MY LETTER ONE WEEK AFTER THE INCIDENT. NISSAN WAS VERY SLOW TO INFORM THEIR CUSTOMERS OF A VERY SERIOUS AND POTENTIALLY FATAL ISSUE. NISSAN CORPORATE DID AN INVESTIGATION ON MY CAR AND FOCUSED ON THE FUEL PRESSURE SENSOR. AFTER 1 MONTH OF WAITING FOR THEM TO CONTACT ME, THEY CALLED ME WED, FEBRUARY 25TH, 2015 TELLING ME THAT THE FUEL PRESSURE SENSOR WAS NOT THE ISSUE, HOWEVER THEY ARE NOT ABLE TO PINPOINT WHAT EXACTLY DID HAPPEN. THEY ADMIT THAT NO EXTERNAL FACTORS COULD HAVE CONTRIBUTED TO THIS FIRE AND THAT IT WAS, INDEED, AN ISSUE WITH THE CAR. THE ONLY THING THEY SAID THEY COULD DO FOR ME WAS OFFER A DISCOUNT ON A NEW NISSAN, HOWEVER I TOLD THEM I WOULD NEVER DRIVE ANOTHER NISSAN, ESPECIALLY SINCE THEY AREN'T SURE WHAT MADE THE CAR BLOW UP. I KNOW IN MY HEART THE FUEL PRESSURE SENSOR WAS TO BLAME. WHY ELSE WOULD MY CAR BE ENGULFED IN AN OBVIOUS FUEL FIRE IN MY DRIVEWAY. I FIND IT HORRIBLE THAT THEY ARE NOT ACCEPTING RESPONSIBILITY FOR THEIR FAULTY ENGINEERING. YOU MAY WANT TO LOOK MORE INTO THIS SINCE THEY "DON'T KNOW WHAT CAUSED IT". ALSO, THEY SAID THEY COULD NOT RELEASE THE REPORT TO ME AS IT'S NISSAN'S PROPERTY. *JS

NHTSA ODI 10690753