What 102 owners told NHTSA about the 2013 Nissan Juke

WE PURCHASED A BRAND NEW NISSAN JUKE 2013, INCLUDING A MAINTENANCE AND SERVICE CONTRACT. OVER THE PAST 3 YEARS THE NISSAN JUKE HAS REFUSED TO START DOZENS OF TIMES. WE ARE PETRIFIED THAT IT WILL STOP RUNNING WHILE WE DRIVE IT. OFTEN IT WILL NOT EVEN START WITH JUMPER CABLES. DESPITE HAVING THE JUKE IN AND OUT OF THE NISSAN DEALERSHIP SHOP OVER THE LAST THREE YEARS, NISSAN HAS BEEN COMPLETELY UNABLE TO DETERMINE AND FIX THE DEFECT. EACH TIME NISSAN SIMPLY CHARGES THE BATTERY, OR REPLACES IT. ON AT LEAST 8 SEPARATE OCCASIONS NISSAN HAS CLEARED THE JUKE AS OK TO DRIVE, ONLY TO HAVE IT FAIL TO START WITHIN SEVERAL MONTHS. WE HAVE BEEN STRANDED MANY TIMES, AND NOW CARRY JUMPER CABLES AND 2 HAND HELD POWER STARTERS, THOUGH THESE OFTEN FAIL TO START THE CAR. WE DO NOT WANT TO RESELL THIS VEHICLE ON THE USED MARKET TO UNSUSPECTING CONSUMERS SINCE THE JUKE IN ITS DEFECTIVE CONDITION IS CLEARLY A SERIOUS HAZARD TO USERS AND OTHERS ON THE ROAD. WE ASKED NISSAN ON APRIL 12, 2017 TO REPURCHASE THE VEHICLE, BUT THEY REFUSED BY LETTER DATED APRIL 21, 2017 SINCE OUR LEMON LAW ONLY PROTECTS BUYERS FOR 20 MONTHS FROM PURCHASE. WE HAVE A COMPLETE SPREADSHEET WITH ATTACHED INVOICES WITH COMPLETE DETAILS OF ALL NISSAN'S ATTEMPTS TO FIX THE JUKE AND THEIR EXCUSES. THIS NISSAN JUKE HAS BEEN THE MOST UNRELIABLE AND DANGEROUS CAR WE HAVE EVER OWNED, AND NISSAN'S FAILURE TO ADEQUATELY FIX THIS DEFECTIVE CAR OVER THE PAST 3 YEARS HAS BEEN SHAMEFUL. THIS VEHICLE SHOULD BE TAKEN OFF THE ROAD BEFORE SOMEONE GETS KILLED. WHILE WE WERE ABLE TO UPLOAD THE SPREADSHEET, THE EXHIBITS WERE TOO LARGE, AND CAN BE EMAILED ON REQUEST.

NHTSA ODI 10985857

TL* THE CONTACT OWNS A 2013 NISSAN JUKE. WHILE DRIVING 70 MPH, THE ACCELERATOR PEDAL WAS DEPRESSED, BUT THE VEHICLE FAILED TO ACCELERATE. THE VEHICLE LOST POWER AND SLOWED DOWN WITHOUT WARNING. THE FAILURE OCCURRED ON SEVERAL OCCASIONS WHEN THE VEHICLE WAS BEING DRIVEN FOR LONG PERIODS OF TIME. THE VEHICLE WAS TAKEN TO A DEALER WHERE IT WAS DIAGNOSED THAT THE TRANSMISSION WAS OVERHEATING AND GOING INTO A SAFETY MODE, WHICH CAUSED THE TRANSMISSION TO SHUT DOWN. THE CONTACT WAS INFORMED THAT THE TRANSMISSION NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 71,000. ..UPDATED 05/15/17 *BF UPDATED 10/19/2017*JS

NHTSA ODI 10979093

I PURCHASED THIS VEHICLE BRAND NEW. UP TO DATE ON ALL SERVICING. 81000 MILES. ON 1/12/2017 WAS DRIVING VEHICLE AND WENT TO ENTER INTO HIGHWAY. WHILE ENTERING INTO HIGHWAY CARS SPEED STARTED TO DECLINE AT A FAST RATE DOWN TO 25 ON A 70 MPH HIGHWAY. ALMOST CAUSING AND ACCIDENT. WAS MAKING A POP/WHISTLING SOUND UNDER HOOD. COULD NOT DRIVE ABOVE 40 MPH WITHOUT THE SOUND GETTING LOUDER AND WORSE. CALLED MY MECHANIC AND TOOK IT STRAIGHT THERE. WHEN HOOKED UP TO DIAGNOSTIC MACHINE IT SHOWED IT WAS THE TURBO. TRIED TO DRIVE CAR HOME BUT COULD NOT MAKE IT UP HILLS. THIS IS A SAFETY HAZARD. LOSS IN PERFORMANCE IN THE TURBO CAUSES SPEED LOSS AT A DRASTIC RATE. THIS COULD BE FATAL IN SITUATIONS WHERE ACCELERATION IS NEEDED. PART WENT OUT WITH NO PRIOR WARNINGS. I COULD HAVE BEEN STRUCK ON THE HIGHWAY OR CAUSED AN ACCIDENT ENTERING ON IT SO SLOWLY. CONTACTED NISSAN AND TO MY SURPRISE THERE HAS BEEN NO RECALL ON THIS PART EVEN THOUGH I HAVE READ HUNDREDS OF COMPLAINTS ON THE SAME ISSUE.

NHTSA ODI 10945191

EXPLODING SUNROOF. IT HAD BEEN SNOWING IN CENTRAL NORTH CAROLINA. I PARKED MY CAR ON SATURDAY AFTERNOON AT MY APARTMENT ON A SIDE LOT, AWAY FROM OTHER CARS AND THERE WERE NO TREES OR FALLING DEBRIS. ON SUNDAY EVENING I ENTER MY CAR, CLOSE THE DRIVER'S SIDE DOOR AND THE SUN ROOF EXPLODES.

NHTSA ODI 10943725

TAKATA RECALL: I WAS TRAVELING ABOUT 5MPH ON A DIRT ROAD WHEN THE AIR BAG DEPLOYED. I WAS NOT HIT BY ANYTHING AND DID NOT HIT ANYTHING. THE SEAT BELTS ALSO LOCKED UP.

NHTSA ODI 10929965

TL* THE CONTACT OWNS A 2013 NISSAN JUKE. WHILE DRIVING AT AN UNKNOWN SPEED, AN ABNORMAL NOISE EMITTED UNDER THE HOOD OF THE VEHICLE. THE VEHICLE WAS TAKEN TO THE DEALER WHERE IT WAS DIAGNOSED THAT SLUDGE WAS ON THE MOTOR AND THE TIMING BELT SEPARATED FROM THE ENGINE. THE TECHNICIAN ADVISED THAT THE MOTOR AND TIMING BELT NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 76,000.

NHTSA ODI 10884234

I AM VERY ANGRY.. I WISH I HAD DONE MY RESEARCH BEFORE PURCHASING MY 2013 NISSAN JUKE. THE EXTENDED WARRANTY IS A JOKE. MY SON AND I WERE NEARLY IN AN ACCIDENT ON THE HIGHWAY DUE TO THE FAULTY TURBO. THE CAR BEGAN TO DECELERATE AND WENT FROM 65MPH TO BELOW 20MPH. NISSAN IS DECLINING THE CLAIM. I EVEN SUBMITTED PROOF OF OIL CHANGES AND ETC... I HAVE REGISTERED A COMPLAINT TO NISSAN SINCE THIS HAS HAPPENED, I DID RESEARCH. JUKE'S FROM 2011-2014 HAVE TURBO ISSUES. HOW CAN ALL THESE PEOPLE BE WRONG?? THE 1ST TIME, HAPPENED IN MARCH. I TOOK IT IN TO THE SHOP AND THEY 'REPAIRED" THE CAR. THEN IT HAPPENED AGAIN. THIS TIME THEY ARE SAYING IT IS THE TURBO.. I REGISTERED A COMPLAINT WITH NISSAN CASE #22368872 THEY SAID THEY WILL CALL ME TOMORROW. I NEED THIS RESOLVED. IT IS VERY SCARY AND DANGEROUS.

NHTSA ODI 10864410

TL* THE CONTACT OWNS A 2013 NISSAN JUKE. THE CONTACT STATED THAT THE VEHICLE LEAKED FUEL VAPOR INSIDE THE VEHICLE THROUGH THE VENTS AND LEAKED FUEL ONTO THE GROUND ON NUMEROUS OCCASIONS. THE VEHICLE WAS TAKEN TO BE REPAIRED UNDER A RECALL, BUT THE ISSUE RECURRED. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE. THE VIN, NHTSA CAMPAIGN NUMBER, AND FAILURE MILEAGE WERE UNKNOWN.

NHTSA ODI 10839282

MY WIFE WAS DRIVING ABOUT 70 MPH, HER JUKE STARTED LOSING POWER & SERVICE ENGINE LIGHT SOON CAME ON. SHE TOOK IT TO DEALERSHIP THEY TOLD HER IT WOULD BE COVERED UNDER WARRANTY. THEY NEXT DAY OR SO SAID THEY WERE NOT GOING TO COVER UNDER HER GOLD EXTENDED WARRANTY. THE TECH THAT INSTALLED A NEW TURBO FROM FACTORY SAID IT WAS DEFECTIVE. THEY ARE REFUSING TO COVER UNDER THE WARRANTY

NHTSA ODI 10786514

TL* THE CONTACT OWNS A 2013 NISSAN JUKE. THE CONTACT STATED THAT WHILE DRIVING AT APPROXIMATELY 55 MPH, THE ENGINE STALLED WITHOUT WARNING. THE VEHICLE WAS NOT ABLE TO RESTART. THE FAILURE RECURRED TWICE. THE VEHICLE WAS TOWED TO A DEALER WHERE THE FAILURE WAS UNDETERMINED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 28,000.

NHTSA ODI 10786521

WHEN DRIVING MY NISSAN JUKE THE SPEED STARTED TO DECREASE. AS I PRESSED ON THE GAS PEDAL, IT WOULD NOT GO ANY FASTER. I EVEN PRESSED THE GAS PEDAL ALL THE WAY TO THE FLOOR AND IT STILL WOULD NOT INCREASE IN SPEED. FROM 70 MPH IT DECREASES TO BETWEEN 40 AND 50 MPH ON THE INTERSTATE. THIS IS EXTREMELY DANGEROUS. I COULD HAVE GOTTEN HIT AND ROAD RAGE IS QUITE REAL. IT TOOK AT LEAST, AND I MEAN AT THE LEAST, 30 MINUTES TO WHERE IT WOULD INCREASE IN SPEED. I THOUGHT IT WAS GOING TO STOP ON THE MIDDLE OF THE INTERSTATE. VERY SCARY AND VERY REAL. MY JUKE WAS ALSO MAKING A BUZZING/HISSING NOISE UNDER THE HOOD. ESPECIALLY WHEN PRESSING THE GAS PEDAL.

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WHILE PARKED IN OUR DRIVEWAY FOR MORE THAN 30 HRS, MY 2013 JUKE BURST INTO FLAMES. THE FIRE DEPT DID NOT FIND ANY EVIDENCE OF ARSON OR TAMPERING AND THERE WAS NO WEATHER OCCURRENCE TO EXPLAIN WHY IT BECAME ENGULFED IN FLAMES. THE FIRE STARTED IN THE ENGINE COMPARTMENT AT 12:40AM. NISSAN HAS SAID THAT THEY EXAMINED THE CAR AND THEIR TECHNICAL SPECIALIST FOUND " NO EVIDENCE OF A PRODUCT PROBLEM, FAILURE, OR MALFUNCTION THAT MAY HAVE CAUSED OR CONTRIBUTED TO THIS INCIDENT". NISSAN WILL NOT TELL ME WHY THE CAR BURNED UP, JUST THEY'RE NOT RESPONSIBLE. WHY WOULD A LOW MILAGE, WELL MAINTAINED VEHICLE CATCH FIRE UNLESS THERE WAS SOME KIND OF PRODUCT FAILURE? I WAS LUCKY THAT ONLY PROPERTY WAS DAMAGED BUT I FEEL NISSAN USA IS NOT TAKING THE INCIDENT SERIOUSLY.

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THE DOOR LOCKS ON THE CAR LOCK AT 15 MPH AND DO NOT UNLOCK UNTIL THE CAR IS STOPPED AND PUT INTO PARK AND MOTOR TURNED OFF. OR I MUST REMEMBER TO MANUALLY UNLOCK THE DOOR. I CONTACTED NISSAN TO HAVE THIS FEATURE TURNED OFF, CAST #19775143, THEY TOLD ME THAT THE FEDERAL GOV DEMANDS THE DOORS TO LOCK AND THEY CANNOT TURN OFF THE FEATURE. I AM 67 YEARS OLD, WE HAD AN OLD LADY IN MY AREA HAVE A MEDICAL EMERGENCY AND HIT SOME GAS PUMPS. A FIRE STARTED AND SHE WAS LOCKED INTO THE CAR. A YOUNG MAN BROKE THE WINDOW TO GET HER OUT. WHAT IF HE HADN'T BEEN THERE? NISSAN SAID IT IS TO STOP EJECTION, WHAT ARE SEAT BELTS FOR ? THIS IS A STUPID FEATURE AND WILL CAUSE SOME BIG LAW SUITS. BY THE WAY I WAS ABLE TO TURN OFF THE FEATURE ON MY TOYOTA

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WE PURCHASED A BRAND NEW NISSAN JUKE ON NOVEMBER 16, 2013 AT MIDWAY NISSAN LOCATED IN PHOENIX ARIZONA. THE BUYING PROCESS WAS QUITE UNUSUAL IN THAT IT TOOK GREATER THAN SIX HOURS TO MEET WITH FINANCE TO SIGN THE PAPERWORK ONCE WE SHOOK HANDS ON THE DEAL. I WAS NOT PLEASED SPENDING THIS INORDINATE AMOUNT OF TIME AT THE DEALER BUT THEY OFFERED A GIFT CARD TO US TO AS AN APOLOGY, WHICH WE ACCEPTED AND APPRECIATED THE GESTURE. WE RECEIVED A SURVEY ABOUT THE JUKE SHORTLY AFTER OUR PURCHASE, WHICH WE PROMPTLY FILLED OUT AND SENT BACK. OF NOTE, WE INDICATED ON THE SURVEY THAT THE JUKE PERSISTENTLY PULLS TO THE RIGHT WHILE DRIVING. A FEW MONTHS LATER, I RECEIVED A CALL FROM TIM WILLIAMS IN CONSUMER AFFAIRS. TIM SAID HE WAS REACHING OUT TO US BECAUSE OF THE ISSUE IDENTIFIED ON THE SURVEY WE COMPLETED. I HAVE NOTHING BUT WONDERFUL THINGS TO SAY ABOUT TIM, AS HE CONDUCTED HIMSELF IN A PROFESSIONAL, KIND, AND SINCERE MANNER. TIM ARRANGED FOR A TECHNICAL SPECIALIST TO EVALUATE MY VEHICLE AT MIDWAY NIACIN. MY CAR WAS AT THE DEALER FOR THREE DISTINCT VISITS, WHICH TOTALED 22 DAYS. AFTER MUCH WORK AND MULTIPLE REPLACEMENT PARTS BEING INSTALLED, I WAS TOLD THAT MY CAR WAS AS GOOD AS IT IS GOING TO GET? BECAUSE THE PULL IN STEERING WAS NOW WITHIN SPECIFICATIONS. IN ESSENCE, MY CAR STILL PULLED TO THE RIGHT BUT NOT TO THE EXTENT THAT WAS DEEMED UNACCEPTABLE BY NIACIN. THE PULLING TO THE RIGHT CONTINUED TO BE A CONCERN FOR ME DESPITE REASSURANCES. THIS IS THE BEST DRIVING JUKE ON THE ROAD NOW. OVER THE PAST YEAR, THE PULLING HAS GOTTEN DRAMATICALLY WORSE SO I OPENED A NEW COMPLAINT WITH CONSUMER AFFAIRS. THEY DID NOT HELP ME AT ALL THIS FINE, IN FACT, THE ISSUE WAS BLAMED ON THE TIRES AND MY CASE ARBITRARILY CLOSED. I FEEL MY VEHICLE IS A SAFETY HAZARD SINCE IT PULLS TO THE RIGHT SIGNIFICANTLY. I MUST KEEP THE WHEEL TURNED TO THE LEFT AT ALL TIMES WHILE DRIVING.

NHTSA ODI 10746346

TL* THE CONTACT OWNED A 2013 NISSAN JUKE. WHILE DRIVING AT 20 MPH, THERE WAS A LOUD POPPING NOISE AND THE CONTACT LOST CONTROL OF THE STEERING WHEEL. AS A RESULT, THE CONTACT'S VEHICLE CRASHED INTO A PARKED VEHICLE. THE CONTACT SUSTAINED A MODERATE CONCUSSION THAT REQUIRED MEDICAL ATTENTION. A POLICE REPORT WAS FILED. THE CONTACT NOTICED THAT THE ENTIRE RIM FRACTURED. THE VEHICLE WAS DESTROYED. THE FAILURE MILEAGE WAS 23,000.

NHTSA ODI 10714516

ON WED, JANUARY 21, 2015, I ARRIVED HOME AROUND 7PM AND WENT INSIDE. I WAS NOT IN THE HOUSE 5 MINUTES WHEN I HEARD A MASSIVE EXPLOSION IN MY DRIVEWAY. I THEN SAW A BRIGHT ORANGE GLOW OUTSIDE MY WINDOW, WHICH WAS MY CAR ENGULFED IN FLAMES. THE FIRE DEPT SUPPRESSED THE FIRE AND THAT NIGHT I CALLED MY INSURANCE COMPANY TO REPORT THE INCIDENT. THE CAR (A LEASE), WAS INCINERATED AND DEEMED A TOTAL LOSS BY THE INSURANCE ADJUSTER. MY INSURANCE PAID OFF THE CAR TO THE LEASING COMPANY. WHEN I RESEARCHED THIS ISSUE, I SAW A LETTER THE NHTSA SENT TO NISSAN NORTH AMERICA REGARDING A LOOSE FUEL PRESSURE SENSOR IN MY 2013 JUKE AND PROMPTED THEM TO ISSUE RECALLS. THAT LETTER WAS DATED DEC 8, 2014. MY CAR WAS, IN FACT, ON THE RECALL LIST AND I FINALLY GOT MY LETTER ONE WEEK AFTER THE INCIDENT. NISSAN WAS VERY SLOW TO INFORM THEIR CUSTOMERS OF A VERY SERIOUS AND POTENTIALLY FATAL ISSUE. NISSAN CORPORATE DID AN INVESTIGATION ON MY CAR AND FOCUSED ON THE FUEL PRESSURE SENSOR. AFTER 1 MONTH OF WAITING FOR THEM TO CONTACT ME, THEY CALLED ME WED, FEBRUARY 25TH, 2015 TELLING ME THAT THE FUEL PRESSURE SENSOR WAS NOT THE ISSUE, HOWEVER THEY ARE NOT ABLE TO PINPOINT WHAT EXACTLY DID HAPPEN. THEY ADMIT THAT NO EXTERNAL FACTORS COULD HAVE CONTRIBUTED TO THIS FIRE AND THAT IT WAS, INDEED, AN ISSUE WITH THE CAR. THE ONLY THING THEY SAID THEY COULD DO FOR ME WAS OFFER A DISCOUNT ON A NEW NISSAN, HOWEVER I TOLD THEM I WOULD NEVER DRIVE ANOTHER NISSAN, ESPECIALLY SINCE THEY AREN'T SURE WHAT MADE THE CAR BLOW UP. I KNOW IN MY HEART THE FUEL PRESSURE SENSOR WAS TO BLAME. WHY ELSE WOULD MY CAR BE ENGULFED IN AN OBVIOUS FUEL FIRE IN MY DRIVEWAY. I FIND IT HORRIBLE THAT THEY ARE NOT ACCEPTING RESPONSIBILITY FOR THEIR FAULTY ENGINEERING. YOU MAY WANT TO LOOK MORE INTO THIS SINCE THEY "DON'T KNOW WHAT CAUSED IT". ALSO, THEY SAID THEY COULD NOT RELEASE THE REPORT TO ME AS IT'S NISSAN'S PROPERTY. *JS

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MY WIFE WAS INVOLVED IN AN ACCIDENT, WHERE THE VEHICLE ROLLED OVER. ON THE WAY HOME FROM THE HOSPITAL, WE WENT TO THE LOCATION THE VEHICLE WAS TOWED TO REMOVE HER PERSONAL EFFECTS. WHILE INSPECTING THE VEHICLE, I FOUND THAT HER SEAT BELT (DRIVERS) WAS TORN IN TWO PIECES. SHE HAD REMOVED HERSELF FROM THE VEHICLE PRIOR TO POLICE AND EMS ARRIVAL, AND SHE DIDN'T NOT USE ANY OBJECTS TO TEAR THE SEATBELT. THE TOW OPERATOR, WHOM WE SAW AT THE TOW YARD, SAID THE SEAT BELT WAS ALREADY TORN WHEN HE WAS MOVING THE VEHICLE. *TR

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TL* THE CONTACT OWNS A 2013 NISSAN JUKE. THE CONTACT STATED THAT WHILE THE VEHICLE WAS BEING SERVICED FOR A ROUTINE OIL CHANGE, THE TECHNICIAN NOTICED SMOKE COMING FROM THE DRIVER'S SIDE DASHBOARD. THE TECHNICIAN DISCOVERED THAT THE ELECTRONIC BODY CONTROL MODULE (ECM) NEEDED TO BE REPAIRED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 26,000.

NHTSA ODI 10676587

1ST INCIDENT, I WAS DRIVING ON A CITY STREET AT APPROX 30 MPH, WHEN I LOOKED AT THE SPEEDOMETER IT REGISTERED 75 MPH. I SLOWED TO A STOP AND THE SPEEDOMETER WAS AT 40 MPH WITH THE CAR STOPPED. I CONTINUED TO MY DESTINATION AND THE SPEED WAS SHOWING MY SPEED PLUS 40. I THEN SHUT THE CAR OFF FOR APPROX. 10 MINUTES AND THE SPEEDOMETER RESET TO 0. 2ND AND 3RD INCIDENT, DECEMBER 18, AND 27 2015, I WAS ON THE HIGHWAY TRAVELING AT APPROX. 70 MPH, I LOOKED AT THE SPEEDOMETER AND IT WAS AT 120+ MPH, MY INITIAL REACTION WAS TO SLOW DOWN CAUSING THE TRAFFIC BEHIND ME TO SLOW DOWN AND SWERVE AROUND ME. THE 3 INCIDENTS WERE REPORTED TO THE NISSAN DEALER, I WAS TOLD THAT NOTHING COULD BE DONE UNTIL THEY COULD SEE THE PROBLEM AND GET A CODE. I FEEL THAT THIS IS A MAJOR SAFETY ISSUE FOR NOT ONLY MYSELF AND MY FAMILY , BUT ALSO FOR THE OTHER PEOPLE THAT ARE ON THE ROAD WITH ME. *TR

NHTSA ODI 10671787

I WAS DRIVING MY WIFE'S 2013 NISSAN JUKE WHICH WAS PURCHASED IN DECEMBER OF 2013. I WAS DRIVING THE CAR BY MYSELF FOR THE SECOND TIME AND THEREFORE I WAS NOT ACCUSTOMED TO USING THE KEYLESS IGNITION. I STOPPED TO CHECK THE MAIL BOX APPROXIMATELY 100 FEET ON TOP OF A SMALL HILL ON THE ROAD OF MY CONDOMINIUM COMPLEX, WHERE THE MAIL BOX WAS LOCATED. I WAS FOCUSED ON THE PROCESS OF USING THE NEW PUSH BUTTON SYSTEM OF TURNING OFF THE IGNITION AND CONSEQUENTLY DID NOT SHIFT THE CAR INTO PARK. I TURNED THE CAR OFF AND EXITED THE CAR WHILE IT WAS STILL IN DRIVE, LEFT THE DOOR OPEN AND PROCEEDED TO WALK OVER TO MY MAIL BOX. I DID NOT RECALL HEARING ANY TYPE OF ALARM ALERTING ME TO THE FACT THAT THE CAR WAS NOT IN PARK. ONCE I REALIZED THE CAR WAS ROLLING, I RAN AFTER IT HOPING TO CATCH IT BEFORE IT HIT SOMEONE FEARING THAT SOMEONE COULD BE SERIOUSLY INJURED OR KILLED. I RAN OVER SOME DAMP GRASS FELL TO THE GROUND SO HARD I SEVERELY DISLOCATED MY RIGHT SHOULDER SEVERING 3 ROTATOR CUFF TENDONS REQUIRING EXTENSIVE SURGERY. ALSO I WAS RUNNING SO HARD THAT I TORE THE MUSCLES IN THE BACK OF MY LEGS AND SEVERELY LACERATED MY RIGHT FOREARM AS WELL. THE CAR CAME TO A STOP AFTER IT BRUSHED UP AGAINST MY NEIGHBOR'S GARAGE CAUSING APPROXIMATELY $4,000.00 WORTH OF DAMAGE TO THE VEHICLE AND ALSO APPROXIMATELY $1,200.00 WORTH OF DAMAGE TO THE GARAGE, LAWN AND SHRUBS. MAIL OUT 02/25/15*LJ

NHTSA ODI 10651309

I PURCHASED NISSAN JUKE/NISMO IN 9/13. AT THE END OF 5/14 SOMETHING HAPPENED. WHILE I AM IN A PARKING LOT I STARTED MY CAR AND SPEEDOMETER WENT TO OVER 140 AND STOPPED AT 60MPH AND I AM EVEN NOT MOVING. WHEN I INCREASE SPEED TO 5MPH OF COURSEIT INCREASED TO 75-80MPH. AND MY RPM'S SHOW S 4-5! I GOT TO MY HOME/GARAGE AND TURN OFF MY CAR. AFTER 10-15 MIN AND STARTED CAR AGAIN. AT THIS POINT SEEMS THAT COMPUTER/ELECTRIC SYSTEM WAS RESET. ABOUT 2 WEEKS LATER THIS IS HAPPENED AGAIN WHEN RPM'S AND SPEEDOMETER SHOWS "BIG NUMBERS". I SET UP AN APPOINTMENT ON 104TH & FEDERAL (DENVER, CO). THEY KEEP MY CAR FOR FEW HOURS BUT THEY DIDN'T FIND ANY ISSUES. I HAVE A PAPER WHICH SAYS "WE NEED TO SEE THIS VEHICLE DURING ACTIVE FAILURE". ON 9/27 WHEN I STARTED CAR THIS IS HAPPENED AGAIN. MY SPEEDOMETER SHOWS THAT I AM DRIVING 90 MPH WHEN I DROVE LESS THAN 30 MPH. I STOP ON NEXT SMALL PARKING LOT AND I TOOK A PICTURES AND I TOOK VIDEO. AFTER THAT I TRIED TO RESTART MY CAR SEVERAL TIMES AND IT'S ALWAYS SHOWS OVER 140MPH (THE ARROW FOR SPEEDOMETER GOES TO THE END!) AND STOPS AT 60MPH WHILE CAR IN "PARK" MODE. MAYBE AFTER 5TH ATTEMPT IT DID RESET AGAIN AND I DROVE STRAIGHT TO SERVICE NISSAN WITH BIG HOPE THAT SERVICE STILL OPEN. BUT IT WAS AFTER 6PM AND THEY WERE CLOSED. I SET UP NEW APPOINTMENT WITH NISSAN SERVICE THIS WED 10/9 AT 9AM. I WROTE AN E-MAIL TO NISSAN USA AND THEY ALREADY CONTACT ME AND WE DISCUSS WHAT I SHOULD DO. IF 2ND INSPECTION WILL SHOW NOTHING I WILL SEND THOSE PAPERS FROM MY 1ST AND 2ND INSPECTION. I CAN SEND YOU PICTURES AND VIDEO WITH PROOF THAT SOMETHING WRONG, JUST BAD BEHAVIOR. I AM NOT EVEN TALK ABOUT EMOTIONAL STRESS (AS WOMEN!) BUT THE MONEY WHICH I SPEND AND STILL PAYING - IT'S A REALLY BIG DEAL FOR ME. SUMMARY - SPEEDOMETER AND TACHOMETER GOES OVER NORMAL SCALE. *TR

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THE VEHICLE WAS PARKED. DRIVER GOT IN AND CLOSED THE DOOR. AFTER HEARING AN ODD SOUND OF SOMETHING RAINING DOWN ON THE ROOF AREA, DRIVER GOT OUT AND DISCOVERED THAT THE SUNROOF HAD SHATTERED. SINCE THE SUNROOF SHADE WAS CLOSED, THE GLASS DID NOT ENTER THE VEHICLE. *TR

NHTSA ODI 10641939

I PURCHASE MY JUKE ON 03/08/2014 AT 36,687 MILES AT PARK MAZDA OF WOOSTER OH. AND 6 MONTHS LATER AT 38,748 I WAS TOLD THAT THE CLUTCH HAS WORN OUT. AT A COST OF $1513.38 AND IT WILL BE UN-DRIVABLE IN LESS THAN 6 MONTHS. NOW I AM AFRAID OF DRIVING MY CAR ITS GOES SO SLOW AND KEEPS SHIFTING IN AND OUT OF GEARS AND SURGING. PLEASE HELP PARK IN GARAGE. *TR

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I WAS DRIVING TO WORK ON A MAJOR TOLLWAY FREEWAY IN HOUSTON, TEXAS AT ABOUT 5:30 IN THE MORNING. A ROCK FLEW UP AND HIT MY PASSENGER SIDE FOGLIGHT AND SHATTERED IT. I JUST BOUGHT THIS CAR THREE WEEKS PRIOR. I FEEL THAT THIS WILL BE A CONSTANT PROBLEM. WHOEVER DECIDED TO PUT GLASS FOGLIGHTS LOW IN THE FRONT IS NOT VERY SMART. ENGINEERINGLY SPEAKING THESE FOGLIGHTS ARE NOT TILTED TO HELP WITH THE IMPACT OF DEBRIS ON A FREEWAY. THEY SHOULD HAVE THOUGHT ABOUT THIS A LITTLE MORE WHEN THEY MADE THEM. NOT TO MENTION, I BOUGHT THIS CAR BRAND NEW. I DID NOT EXPECT ANY PROBLEMS SO SOON. I DID NOT PURCHASE AND EXTENDED WARRANTY, I FIGURED THE CAR WOULD BE COVERED, BEING THAT IT WAS NEW. I WAS SHOCKED TO FIND OUT THE FOGLIGHT ALONE IS $175.00 AND THE LABOR IS ANOTHER 300.00 DOLLARS. THIS SEEMS EXTREMELY EXPENSIVE FOR THE AVERAGE PERSON TO SPEND WHEN I JUST GAVE THEM $ 21,000.00 NOT MORE THAN SIX WEEKS AGO. I HAVE SINCE THEN PARKED MY BRAND NEW CAR IN THE GARAGE AND AM DRIVING MY OLD RELIABLE VEHICLE. NOT ONLY CAN I NOT AFFORD A NEW FOGLIGHT EVERY TIME A ROCK HITS MY CAR, BUT I AM THOROUGHLY DISSATISFIED. THE COMPANY WILL NOT COVER IT. I FEEL JILTED. THE PROBLEM WITH THE FOGLIGHT IS FOUR FOLD- IT IS MADE OF GLASS, IT WILL TAKE HALF A DAY FOR AND EXPERIENCE MECHANIC FROM THE DEALER ONLY TO REPLACE THIS BULB, THEY HAVE TO TEAR INTO OTHER PARTS ON THIS NISSAN JUST TO CHANGE THE BULB, THE LIGHTS ARE NOT TILTED SO ROCKS WILL ALWAYS BE A DIRECT IMPACT SHATTER. MAYBE THEY COULD CHANGE THE STYLE TO ONE PANEL LIKE THE OLD 2005 CARS. IT IS TOO EXPENSIVE TO REPLACE A SINGLE BULB KIT. I HOPING WITH THIS LETTER THAT ATLEAST, THE MANUFACTURERS WILL CHANGE THIS SOMEHOW. EITHER MAKE THE FOGLIGHTS OUT OF SOME KIND OF PLASTIC, OR CHANGE THE BUMPER ALTOGETHER, SO THE LIGHTS ARE AT THE TOP, NEAR THE HOOD OF THE CAR. I AM SO SAD! *TR

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AS THE WEATHER GOT WARMER I TRIED TO USE MY AC AND IT JUST BLEW HOT AIR. I HAVE NO KNOWLEDGE OF VEHICLES AND ASSUMED BECAUSE IT WAS THE FIRST TIME I HAD TURNED IT ON I WOULD HAVE TO LET IT GET BROKEN IN. SO THE NEXT HOT DAY CAME AND AGAIN I TURNED MY AC ON AND NO COOL AIR. SO I CONTACTED MY DEALER. I INFORMED THEM OF MY SITUATION AND I TOOK IT IN. I THEN WAS CONTACTED AND INFORMED THAT I HAD A ROCK IN MY AC CONDENSER. OF COURSE I WAS SO UPSET WHEN THEY SAID IT WOULD BE 800$ TO REPAIR THIS. SO I HAVE BEEN LOOKING INTO THIS AND HAVE FOUND THAT THIS IS ACTUALLY A COMMON ISSUE WITH THE JUKES BEING THAT THE OPENINGS NEXT TO THE FOG LIGHTS HAVE NO SCREENS AND THE CONDENSER IS COMPLETELY EXPOSED. I HAVE FOUND MANY BLOGS WHERE PEOPLE ARE HAVING THE SAME ISSUES. I JUST LIKE EVERYONE ELSE JUST HAS HAD TO EAT THE COST OF REPLACING THE PARTS AND COST OF LABOR. I JUST WANT THIS TO BE AWARE BECAUSE THIS WAS MY FIRST EVER NEW CAR AND I AM HAVING A BAD EXPERIENCE. *JS

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