What 647 owners told NHTSA about the 2013 Jeep Wrangler 4-door 4xe

LEAKING OIL COOLER / FILER HOUSING.

NHTSA ODI 11235246

MY JEEP HAS BEEN TO FOUR DIFFERENT DEALERS AND I AM STILL HAVING THE SAME ISSUES WITH IT AS I DID WHEN I BOUGHT IT ONE YEAR AGO. THE ENGINE LIGHT COMES ON AND POWER IS LOST WHEN THIS HAPPENS. THE VEHICLE IS USUALLY IN MOTION WHEN THIS HAPPENS.

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MY CHECK ENGINE LIGHT CAME ON AND I TOOK IT TO MY MECHANIC WHO SAID IT SEEMED TO JUST BE A SENSOR. THEN I WENT TO START IT ONE NIGHT AFTER WORK AND IT WOULDN'T START. SO I HAD TO CALL AAA AND THEY SAID MAYBE BATTERY. SO REPLACE BATTERY AND NOW AGAIN, CHECK ENGINE LIGHT AND IT STRUGGLES TO START AND JERKS WHILE DRIVING. MY CHECK ENGINE LIGHT IS ON AGAIN.

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TL* THE CONTACT OWNS A 2013 JEEP WRANGLER. WHILE DRIVING AND ACCELERATING, THE CYLINDER HEAD MADE A METAL TO METAL RATTLING NOISE. THE VEHICLE WAS TAKEN TO HENDRICK CHRYSLER DODGE JEEP RAM DULUTH (2473 PLEASANT HILL RD, DULUTH, GA 30096, (678) 369-6704) WHERE IT WAS DIAGNOSED THAT THE ROCKERS AND BEARINGS WERE FAULTY. THE DEALER ASSUMED THAT THERE WAS DAMAGE TO THE CAM SHAFT AND WOULD NEED TO TAKE APART THE ENGINE TO CONFIRM. THE MANUFACTURER STATED THAT THE VEHICLE WAS OUT OF WARRANTY AND THE CONTACT WOULD HAVE TO PAY FOR THE REPAIR. THE FAILURE MILEAGE WAS 79,000.

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TL* THE CONTACT OWNS A 2013 JEEP WRANGLER. WHILE DRIVING VARIOUS SPEEDS, THE VEHICLE MISFIRED AND THE CHECK ENGINE WARNING INDICATOR ILLUMINATED. THE FAILURE OCCURRED INTERMITTENTLY. BIG O DODGE CHRYSLER JEEP RAM (2645 LAURENS RD, GREENVILLE, SC 29607, (864) 288-5000) DIAGNOSED THAT THE LEFT CYLINDER HEAD NEEDED TO BE REPLACED, NEW BOLTS NEEDED TO BE INSTALLED, AND A COOLANT FLUSH WAS NEEDED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE AND DID NOT ASSIST. THE FAILURE MILEAGE WAS 75,000.

NHTSA ODI 11210822

TL* THE CONTACT OWNS A 2013 JEEP WRANGLER. WHILE DRIVING 65 MPH, THE ENGINE STALLED AND THE VEHICLE WAS COASTED TO THE SHOULDER. THE CHECK ENGINE INDICATOR ILLUMINATED. THE VEHICLE WAS TOWED TO ROCK CITY DODGE CHRYSLER OF NY (520 ROCK CITY ST, LITTLE VALLEY, NY 14755, (716) 938-6936) WHERE IT WAS DIAGNOSED THAT THE ENGINE FAILED AND NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE AND WANTED TO SUBMIT THIS AS A GOODWILL CASE. THE FAILURE MILEAGE WAS 118,000. THE VIN WAS UNKNOWN.

NHTSA ODI 11206251

ENGINE BEGAN MAKING TICKING NOISE FROM ENGINE BAY AT ABOUT 77,000 MILES. JEEP HAS BEEN SERVICED AS REQUIRED WITH QUALITY SYNTHETIC OIL AND FILTERS SINCE NEW. DONE MORE OFTEN THAN JEEP REQUIRES. TOOK TO DEALER WHO AGREED IT WAS MAKING NOISE AND NEEDED FIXED. WHEN VALVE COVERS WERE REMOVED THEY FOUND ROCKER ARMS BAD ON 2 CYLINDERS AND TAPPETS COLLAPSED ON 3 CYLINDERS. SERVICE MANAGER SAID THIS WAS A COMMON PROBLEM THAT CHRYSLER KNOWS ABOUT. THEY HAVE A STAR CASE BULLETIN, # S1309000016 PUBLISHED ABOUT THIS. SAID THEY ARE DOING SEVERAL OF THE PENTASTAR V6 ENGINES A MONTH. THIS IS A ENGINE THAT IS USED IN MINI VANS, CHARGERS, CHALLENGERS, 200'S AND 300'S, MAYBE OTHERS. HAPPENING IN ALL OF THESE VEHICLES. THIS IS A KNOWN PROBLEM AND CHRYSLER SHOULD HAVE A RECALL FOR THIS. ROCKER ARM BEARINGS NOT HARDENED CORRECTLY IS WHAT THEY TOLD ME. BEING OUT OF WARRANTY, I HAD TO PAY OUT OF POCKET TO FIX THIS.

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CAMPAIGN #: 16V288000,..14V631000......13V234000.......13E010000......2013 JEEP WRANGLER......... THOSE ARE THE RECALLS.....

NHTSA ODI 11187406

MY WIFE'S JEEP HAS HAD AN ISSUE WITH THE HEATER FOR THE LAST 2 MONTHS. THE DRIVER SIDE VENTS ARE BLOWING COLD AIR AND THE PASSENGER SIDE VENTS ARE BLOWING WARM AIR ONLY. THIS IS A NEW ISSUE SINCE WE HAVE OWNED THE VEHICLE STARTING IN JUNE 2016.

NHTSA ODI 11181765

WITH NO LEAKS AND LESS THAN 65,000 MILES, THE AMOUNT OF HEAT PRODUCED THROUGH THE VEHICLES HEATING SYSTEM HAS BEEN STEADILY DIMINISHING TO THE POINT THAT IT NOW ONLY BLOWS COOL AIR. THIS CONDITION IS PRESENT EVEN AFTER THE VEHICLE IS UP TO OPERATING TEMPERATURE AND HAS BEEN IN CONTINUOUS OPERATION. RESEARCH HAS INDICATED THAT A ENGINE COMPONENT MANUFACTURING DEFECT (CASTING SAND RESIDUE) HAS DIRECTLY CAUSED THIS CONDITION WITH THE SAND RESIDUE ACCUMULATING IN THE HEATER CORE AND RESTRICTING/BLOCKING THE FLOW OF COOLANT THROUGH THE HEATER CORE.

NHTSA ODI 11181363

CONSTANT TICKING NOISE COMING FROM THE TOP OF THE ENGINE. THIS TICKING NOISE IS MADE FROM WORN OUT ROCKER ARMS/ CAM LIFTERS AS THE CAMSHAFT ROTATES. THE BEARING MATERIAL IN THE LIFTERS IS NOT HARDENED STEEL AND CAN DEGRADE. ALL 3.6L PENTASTAR ENGINES ARE AFFECTED BY THESE DEFECTIVE ROCKER ARMS. IF THE ROCKER ARMS ARE DAMAGED NO CODE WILL SHOW. THE FIRST SINES WILL BE A LOSS IN FUEL EFFICACY. AS THE CAMSHAFT WEARS DOWN CHANGING THE DISPLACEMENT OF THE CYLINDERS THIS WILL START CAUSING MISFIRE AND STALLING DURING NORMAL DRIVING/ ACCELERATION. EVENTUALLY, WARE DEBRIS CAN FALL INTO THE CYLINDER AND DAMAGE THE HEAD. I FIRST TOOK MY JEEP TO THE DEALERSHIP AT 60K MILES TO DIAGNOSE. WITH NO CODES SHOWING I WAS TOLD EVERYTHING IN THE ENGINE CHECKED OUT AND THE TICKING NOISE WAS FROM THE VALVES. NOW AT 84K MILES ONE OF THE ROCKER ARMS IS DEFINITELY FAILING AND STILL NOT SHOWING CODES. THE DEALERSHIP WILL NOT COVER REPLACEMENT UNDER WARRANTY BECAUSE THE PURCHASE DATE WAS 5 1/2 YEARS AGO. THIS IS A KNOWN ISSUE WITH THE 3.6L PENTASTAR. CHRYSLER HAS PROVIDED TECHNICAL BULLETINS TO VISUALLY IDENTIFY DEFECTIVE ROCKERS BUT ARE NOT PROVIDING EXTENDED WARRANTY OR RECALL ON THIS PART. WHILE AT THE DEALERSHIP THE TECHNICIAN SAID THEY HANDLE A LOT OF ROCKER ARM REPLACEMENTS ON PENTASTAR ENGINES, 5 TO 10 A WEEK! CHRYSLER SHOULD TAKE RESPONSIBILITY FOR SOURCING AND INSTALLING DEFECTIVE PARTS IN THEIR ENGINES.

NHTSA ODI 11181423

OIL COOLER FILTER HOUSING LEAKS OIL SPILLING IT DOWN THE BACKSIDE ONTOP OF THE TRANSMISSION BELL HOUSING AND DIRECTLY DRIPPING ONTOP OF HOT EXHAUST PIPES RESULTING IN A FIRE HAZARD.

NHTSA ODI 11173883

09-18-2018 WENT TO GET OIL CHANGE AND AFTER THE OIL CHANGE BEGIN TO HAVE A OIL LEAK, RESEARCHED AND IT SEEMED A LOT OF JEEP OWNERS HAD SAME ISSUE WITH OIL COOLER GOING BAD AFTER OIL CHANGE. VERY EXPENSIVE PART TO HAVE TO KEEP REPLACING AFTER OIL CHANGES THINK SOMETHING NEEDS TO BE UPDATED SO THIS AIN'T A ONGOING ISSUE WITH JEEPS THEY ARE ALREADY VERY EXPENSIVE TO PURCHASE AND HAVING TO REPLACE THIS PART AFTER MONTHLY MAINTENANCE FOR YOUR VEHICLE., PEOPLE HAS STATED THEY HAVE HAD TO FIX THIS MORE THEN ONCE.THIS IS OVER 800.00 BUCK TO FIX

NHTSA ODI 11173392

OIL FILTER HOUSING LEAKING PART 5184294AE RESEARCH SHOWS NUMEROUS INSTANCES OF THIS HAPPENING. ESP ON 2014 MODELS NOTICED OIL LEAK SON DRIVEWAY ABOUT TWO WEEKS AGO. DEALER REPAIR COST NOT AFFORDABLE

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TICKING NOISE FROM ENGINE

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TRACTION CONTROL AND CHECK ENGINE LIGHT ILLUMINATED NOT ALLOWING ME TO ACCELERATE. THIS JEEP HAS BEEN IN THE SHOP ABOUT 30 TIMES AND THE PROBLEM IS STILL NOT RESOLVED, THEY ARE TELLING ME THAT I NEED A NEW WIRING HARNESS AND THAT THEY WILL NOT COVER IT BECAUSE THE WARRANTY IS EXPIRED THIS HAS BEEN ONGOING SINCE 19000 MILES. ALSO WATER IN THE PASSENGER SIDE FLOOR BOARD FROM HEATER CORE. SEAT BELT BROKE IN HALF AND

NHTSA ODI 11163487

TL* THE CONTACT OWNS A 2013 JEEP WRANGLER. WHILE DRIVING AT AN UNKNOWN SPEED, THE VEHICLE AUTOMATICALLY WENT INTO LIMP MODE AND THE HOT OIL AND CHECK ENGINE WARNING INDICATORS ILLUMINATED. THE CONTACT ALSO MENTIONED THAT THE RPMS FAILED TO INCREASE. THE CONTACT TURNED OFF AND RESTARTED THE VEHICLE FOR THE INDICATORS TO DIM. THE VEHICLE WAS TAKEN TO FEENY CHRYSLER DODGE JEEP RAM OF MIDLAND (7400 EASTMAN AVE, MIDLAND, MI 48642) WHERE IT WAS DIAGNOSED THAT THE TRANSMISSION CONTROL MODULE NEEDED TO BE REPLACED AND THERE WAS CORROSION IN THE TOTALLY INTEGRATED POWER MODULE. THE VEHICLE WAS REPAIRED, BUT THE FAILURE RECURRED A YEAR LATER. IN ADDITION, THE VEHICLE FAILED TO START. THE CONTACT MENTIONED THAT THE STARTER WAS REPLACED AND THE VEHICLE WAS DRIVEABLE FOR TWO DAYS; HOWEVER, THE VEHICLE STALLED AND THE CHECK ENGINE WARNING INDICATOR ILLUMINATED CONTINUOUSLY. THE VEHICLE WAS ABLE TO RESTART. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC AND THEY STATED THAT THE FUEL PUMP MODULE NEEDED TO BE REPAIRED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURES. THE APPROXIMATE FAILURE MILEAGE WAS 62,521.

NHTSA ODI 11162683

AT APPROXIMATELY 60K MILES MY 2013 JEEP WRANGLER SPORT UNLIMITED STARTED "STALLING" INEXPLICABLY. WHEN THIS HAPPENS YOU LOSE ALL THROTTLE CONTROL, AND YOUR POWER STEERING. WHICH CAN BE CHALLENGING WHEN YOUR IN THE LEFT HAND LANE OF A FOUR LANE INTERSTATE GOING 65MPH. THIS CAUSED A TRACTOR TRAILOR TO JACK KNIFE AND SLIDE DOWN THE INTERSTATE... LUCKILY, I AND THE FEW OTHERS ON THE ROAD AT THE TIME SURVIVED. AFTER TAKING MY VEHICLE IN FOR THE FIFTH TIME FOR THE SAME PROBLEM I STARTED RESEARCHING MYSELF. I WAS SHOCKED TO FIND IT APPEARS TO BE AN EPIDEMIC PROBLEM WITH THE 12-14 JEEPS WITH THE NEW PENTASTAR ENGINES. IT ALSO APPEARS THAT NO FCA/JEEP DEALERSHIP IN THE COUNTRY HAS FIGURED IT OUT. IF THOSE WERE THE FIRST WITH THE NEW MOTOR, IT STANDS TO REASON IF IT DOESN'T APPEAR THERE IS A FIX, THAT IT WILL CONTINUE. AND I CAN TELL YOU FROM PERSONAL EXPERIENCE, PEOPLE ARE GOING TO DIE FROM THIS SAFETY ISSUE. THIS TYPICALLY HAPPENS WHEN DOWN SHIFTING TO GET POWER, OR WHEN SHIFTING INTO GEAR AFTER BACKING OUT OF A PARKING STALL. THE THROTTLE IS LOST COMPLETELY AND THE POWER STEERING AS WELL. YOU CAN TRY TO CRANK THE VEHICLE, BUT IT WILL NOT START UNTIL AFTER ABOUT FIVE TO TEN MINUTES. IT WILL THEN START UP AND DRIVE LIKE NOTHING HAPPENED. NO CODES ARE SHOWN AND DEALERSHIPS HAVE NO WAY TO IDENTIFY THE PROBLEM UNLESS THEY CAN REPLICATE IT. THAT WOULD BE THE BEGINNING ANYWAY. SOME SERIOUS EFFORT NEEDS TO BE PUT INTO THIS, AGAIN, IT DOESN'T APPEAR TO BE BEING ADDRESSED, AND IT WILL ONLY GET WORSE AS THE JEEPS FROM 2012 ON GET OLDER AND GET TO THE 60K RANGE.

NHTSA ODI 11153000

TL* THE CONTACT OWNS A 2013 JEEP WRANGLER. WHILE OPERATING THE VEHICLE, AN ODD CHEMICAL TYPE ODOR WAS PRESENT INSIDE THE VEHICLE WHEN ACTIVATING THE AIR CONDITIONER OR HEATING SYSTEMS. THE CONTACT INDICATED THAT THE ODOR WOULD BLOW OUT FROM THE VENTS AND WAS PRESENT EACH TIME THE DEFROSTER WAS USED. THE VEHICLE WAS TAKEN TO RON LEWIS JEEP (21145 RT 19, CRANBERRY TWP, PA) TO BE DIAGNOSED, BUT THE FAILURE COULD NOT BE DUPLICATED. THE DEALER FLUSHED THE AIR CONDITIONING SYSTEM, BUT THE FAILURE CONTINUED TO OCCUR. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE VIN WAS NOT AVAILABLE. THE FAILURE MILEAGE WAS 100,000.

NHTSA ODI 11152775

TL* THE CONTACT OWNS A 2013 JEEP WRANGLER. WHILE DRIVING 65 MPH, THE VEHICLE STALLED WITHOUT WARNING. AFTER APPROXIMATELY FIVE MINUTES, THE VEHICLE WAS RESTARTED AND DROVE NORMALLY. THE CONTACT STATED THAT THE FAILURE OCCURRED OFTEN. THERE WERE NO WARNING INDICATORS ILLUMINATED. THE VEHICLE WAS NOT TOWED. THE VEHICLE WAS TAKEN TO BOB CALDWELL JEEP CHRYSLER RAM (1888 MORSE RD, COLUMBUS, OH 43229, (614) 739-8871) WHERE IT WAS DIAGNOSED THAT A NEW PUMP WAS NEEDED. THE VEHICLE WAS REPAIRED FOR THE FAILURE THREE TIMES. THE VEHICLE WAS NOT INCLUDED IN A RECALL. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS 90,000. THE VIN WAS INVALID.

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P0302 MISFIRE CYLINDER 2. P0300, P0304 & P0306 JEEP/DODGE IS VERY AWARE OF THIS CYLINDER ISSUE AND HAS A SERVICE BULLETIN FOR SEVERAL MODELS. (JOURNEY, WRANGLER, 200/AVENGER, CHALLENGER, CHARGER, GRAND CARAVAN, DURANGO AND GRAND CHEROKEE). AND THEY WILL NOT RECALL THIS PART. THE ONLY WAY TO KNOW IF YOU HAVE THE PROBLEM IS THE SERVICE LIGHT INDICATOR. SO YOU CAR WILL NOT START IF IT MALFUNCTIONS. OF COURSE THEY WANT YOU TO ONLY HAVE EXTENDED WARRANTY TO POSSIBLE HELP. AS OF RIGHT NOW THEY WILL NOT ASSIST WITH THE PROBLEM.

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I WAS DRIVING ON AN EXPRESSWAY KEEPING UP WITH TRAFFIC WHEN MY ENGINE JUST STALLED. LUCKILY, I WAS IN THE OUTSIDE LANE AND WAS ABLE TO COAST TO THE SHOULDER. THIS HAS HAPPENED BEFORE. THE FIRST TIME, THE DEALER UPDATED THE SOFTWARE. THE SECOND TIME, THE DEALER REPLACED THE POWER TRAIN MODULE. IN FACT, THE DAY I GOT IT BACK FROM THE DEALER, IT STALLED AGAIN GOING ABOUT 25 MPH. THEN, THE DEALER CALIBRATED THE THROTTLE. I WAS TOLD IF IT HAPPENS AGAIN, CALL THEM AND THEY WILL HAVE IT TOWED. THIS IS WHAT I DID. IT WAS AT THE SHOP THE NEXT DAY AND THEY STATED IT STARTED RIGHT UP. THEY ARE KEEPING IT THERE AND WILL BE DRIVING IT WITH HOPES OF DUPLICATING THE PROBLEM. I AM LUCKY THAT I WAS ABLE TO COAST THE THE SHOULDER AND NOT GET REAR ENDED BY ANOTHER VEHICLE.

NHTSA ODI 11150377

MY 2013 WRANGLER UNLIMITED HAS RECENTLY STARTED TO STALL WHILE DRIVING. IT HAPPENS RANDOMLY, 4 TIMES IN THE LAST 3.5 MONTHS - THE LATEST WAS TODAY AND YESTERDAY. IT STARTS AGAIN AFTER SITTING ABOUT 5-10 MINUTES OR DISCONNECTING THE BATTERY AND SEEMS TO DRIVE FINE OTHERWISE. NO LIGHTS GO OFF, IT JUST DIES AND I LOOSE POWER STEERING. THIS HAS HAPPENED IN LOWER GEARS AS WELL AS HIGHER. THE DEALERSHIP STATES THEY HAVE NEVER HEARD OF THIS PROBLEM AND ADVISED ME THAT THEY WOULD NOT BE ABLE TO DO MUCH SINCE NO DASH LIGHTS GO OFF. I HAVE BOUGHT A CODE READER AND NO CODES ARE THROWN. IT HAPPENED WHILE DRIVING ON A MAJOR HIGHWAY DOING 65-70 MPH WHILE IN THE MIDDLE LANE. THE CAR LITERALLY JUST SHUTS OFF WITH NO NOTICE. MY FAMILY COULD HAVE BEEN KILLED! IN SHORT...CAR WAS MOVING THEN SHUT DOWN FOR NO REASON.

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MY JEEP WRANGLER IS STALLING AND ONCE I GET IT RESTARTED THE TRANSMISSION WILL JERK WHEN SHIFTING. I HAVE TAKEN IT TO MY LOCAL JEEP DEALER AND THEY WERE NOT ABLE TO LOCATE THE PROBLEM. WHEN THIS HAPPENS THE CHECK ENGINE LIGHT IS NOT COMING ON SO THEY CAN'T DIAGNOSE IT. THIS TYPICALLY HAPPENS WHEN IN REVERSE OR WHEN COMING TO A STOP IN DRIVE. THIS HAS HAPPENED SEVERAL TIMES IN TRAFFIC. I AM AFRAID THIS WILL CAUSE AN ACCIDENT. THE REASON I TOOK IT TO THE DEALERSHIP, I WAS IN TRAFFIC AT A STOPLIGHT AND IT STALLED ON ME 5 TIMES BEFORE I COULD GET IT TO KEEP RUNNING. THIS HAS ALSO HAPPENED WHEN SITTING STILL AND IDOLING. I LOVE MY JEEP AND HAVE WANTED ONE SINCE I WAS A KID. I WAS VERY DISAPPOINTED THAT THE DEALERSHIP WAS NOT ABLE TO FIX THE PROBLEM. I FOUND ONLINE WHERE 2017-18 MODELS WERE HAVING THIS SAME ISSUE. MY WRANGLER IS A 2013 SPORT UNLIMITED. I THINK YOU SHOULD CONSIDER LOOKING INTO EXPANDING THIS RECALL TO INCLUDE OLDER YEARS. I AM ASKING FOR YOUR HELP TO FIX THIS ISSUE IN MY JEEP. PLEASE ADVISE MY LOCAL DEALERSHIP OF HOW TO FIND AND FIX THE ISSUE. PLEASE HELP BEFORE AN ACCIDENT IS CAUSED BY THIS PROBLEM.

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BOTH TIMES MY PROBLEM OCCURRED I WAS DRIVING DOWN THE HIGHWAY AT ABOUT 70-75 MPH AND THE SWAY CONTROL AND CHECK ENGINE LAMP WOULD BOTH ILLUMINATE. THE VEHICLE WOULD GO INTO POWER DERATE MODE AND YOU COULDN'T ACCELERATE. HOOKED A DIAGNOSTIC CODE READER TO THE VEHICLE AND FOUND CHRYSLER TROUBLE CODES P0369, P2638, AND C121C. HAD TO DO WITH CAMSHAFT SENSOR, AND TRANSMISSION TORQUE REQUEST BEING DENIED. I TOOK IT TO THE DEALERSHIP AND THEY COULDN'T FIND ANY PROBLEM. I HAVE FOUND MULTIPLE PEOPLE ON ONLINE JEEP FORUMS THAT HAVE HAD THE SAME ISSUE OCCUR. THE DEALERSHIP JUST HAD ME GO AND PICK UP MY VEHICLE EXACTLY AS IT WAS WHEN I BROUGHT IT IN. HOPING TO FIND OUT IF ANYBODY HAD THIS ISSUE AND ACTUALLY GOT IT FIXED. HAD THIS ISSUE OCCUR TWICE. ONE TIME WAS THE DAY THAT I BOUGHT THE VEHICLE 7/28/2018 AND THE SECOND WAS ON MY WAY TO THE DEALERSHIP ON 7/31/2018.

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