What 647 owners told NHTSA about the 2013 Jeep Wrangler 4-door 4xe

TL* THE CONTACT OWNS A 2013 JEEP WRANGLER. THE CONTACT RECEIVED A NOTIFICATION FOR NHTSA CAMPAIGN NUMBER: 14V631000 (ELECTRICAL SYSTEM, VISIBILITY) AND STATED THAT THE PART NEEDED WAS UNAVAILABLE TO REPAIR THE VEHICLE. THE DEALER WAS UNABLE TO INFORM WHEN THE PART WOULD BECOME AVAILABLE. THE MANUFACTURER WAS NOT NOTIFIED OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE.

NHTSA ODI 10694084

TL*THE CONTACT OWNS A 2013 JEEP WRANGLER. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 14V631000 (ELECTRICAL SYSTEM, VISIBILITY) HOWEVER, THE PART NEEDED TO DO THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS NOT NOTIFIED OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. UPDATED 4/20/15*CN THE CONSUMER STATED THE PARTS ARRIVED. UPDATED 04/23/15*JB

NHTSA ODI 10693049

THIS INCIDENT HAPPENED FEBRUARY 23, 2015 AROUND 9AM . IT WAS SNOWING THAT DAY AND THE TEMPERATURE WAS IN THE 20'S. I WAS IN THE VEHICLE AND HAD THE DEFROSTER/HEATER TURNED UP ALL THE WAY. ABOUT 5 MINUTES LATER OF SITTING, I HEARD A POPPING NOISE. ABOUT A FEW SECONDS LATER OF HEARING THIS POPPING NOISE I SLOWLY SEE A CRACK ON THE BOTTOM OF THE DRIVER SIDE WINDSHIELD JUST OVER 16 INCHES BUT NO MORE THAN 2 FEET LONG. I RECENTLY JUST MOVED FROM SAN DIEGO AND MY JEEP HAS NEVER SEEN SNOW OR HAD EXPERIENCE WITH THE COLD WEATHER BEFORE. I WENT ON WRANGLERFORUM.COM (JEEP ENTHUSIAST WEBSITE) AND THAT IS WHERE I FOUND OUT THAT I WASN'T ALONE. MORE JEEPS HAD THEIR WINDSHIELD CRACK DURING THE WINTER DUE TO THEM TURNING THE DEFROSTER/HEATER ABRUPTLY. I THINK THERE IS A DEFECT ON THE WINDSHIELD OR THE INSULATION AND NEEDS TO BE ADDRESSED. CHRYSLER/JEEP HAD DECLINED THE WARRANTY BECAUSE THEY CLAIM ITS FROM AN EXTERNAL FACTOR. AND I ASSURE YOU, I DON'T HAVE A CHIP ON MY WINDSHIELD. *TR

NHTSA ODI 10691578

TL* THE CONTACT OWNS A 2013 JEEP WRANGLER. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 14V631000 (ELECTRICAL SYSTEM, VISIBILITY); HOWEVER, THE PART NEEDED TO DO THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE.

NHTSA ODI 10684135

THE NIGHT BEFORE AND MORNING OF WE HAD SNOW (01/26/2015-01/27/2015). I WENT OUT TO MY JEEP, CLEANED IT OFF, STARTED IT UP, TURNED THE DEFROSTER, PUT IT IN DRIVE, AND A 8 INCH CRACK APPEARED ON THE LOWER PART OF THE WINDSHIELD. THE CRACK STARTED RIGHT ABOVE THE WINDSHIELD FRAME THEN RAN PARALLEL ABOVE THE DEFROST VENTS. *TR

NHTSA ODI 10679399

EXTREME TEMPS WARMING THE JEEP UP AND TURNED ON THE DEFROST. THE WINDSHIELD CRACKED IN A CIRCLE TYPE PATTERN THEN MULTIPLE LONG CRACKS ALONG THE ENTIRE BOTTOM OF THE GLASS. VEHICLE WAS ONLY A FEW MONTHS OFF THE LOT AND NO ROCK CHIPS IN THE WINDSHIELD. *TR

NHTSA ODI 10672267

I WAS DRIVING MY 2013 JEEP WRANGLER AND THE WIPER WAS ICED UP SO I TURNED THE DEFROSTER ON HIGH AND MY WINDSHIELD CRACKED. THERE WERE NO VEHICLES ON THE ROAD WITH ME AND NOTHING HIT MY WINDSHIELD. THE CRACK IS ABOUT 6 INCHES LONG RUNNING LATERALLY TOWARD THE DRIVER SIDE AND ORIGINATED RIGHT ABOVE THE RIGHT DEFROSTER VENT THE CRACK HAS NO EXTERNAL RIDGE AND APPEARS TO BE RELATED TO A BODY STRESS ISSUE. THE TEMPERATURE WAS 20 DEGREES AND THE ISSUE OCCURRED AT 3:20 PM. *TR

NHTSA ODI 10669973

TL* THE CONTACT OWNS A 2013 JEEP WRANGLER. WHILE DRIVING APPROXIMATELY 60 MPH, THE TEMPERATURE CONTROL KNOB WAS ADJUSTED BUT IT FAILED TO RESPOND AND THE VENTS BEGAN TO BLOW EXTREMELY HOT AIR. AS A RESULT, THE WINDSHIELD FRACTURED AND THE CIGARETTE LIGHTER FUSE BLEW OUT. THE VEHICLE WAS TAKEN TO THE DEALER. THE TECHNICIAN DIAGNOSED THAT THE TEMPERATURE GAUGE, THE WINDSHIELD AND THE FUSE NEEDED TO BE REPLACED. THE VEHICLE WAS REPAIRED. IN ADDITION, THE CONTACT STATED THAT THE CHECK ENGINE WARNING LIGHT ILLUMINATED AND BOTH THE FRONT DRIVER AND PASSENGER SIDE WINDOWS BECAME INOPERABLE. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE VEHICLE WAS INCLUDED IN NHTSA CAMPAIGN NUMBER: 14V631000 (ELECTRICAL SYSTEM, VISIBILITY). THE VIN WAS UNAVAILABLE. THE FAILURE MILEAGE WAS 13,000.

NHTSA ODI 10663691

RIGHT HAND DRIVE SPORT UNLIMITED. CRUISE CONTROL FAILED TO SET UNTIL AFTER MULTIPLE ATTEMPTS, CRUISE CONTROL DISENGAGED, CRUISE CONTROL REFUSED TO DISENGAGE WHEN APPLYING BRAKES. WINDSHIELD WIPERS INTERMITTENTLY TURN ON BY THEMSELVES. TURN SIGNALS TURN ON INTERMITTENTLY WITHOUT DRIVER INPUT. *TR

NHTSA ODI 10605147

WHILE DRIVING FROM OLYMPIA WA. TO MARYSVILLE WA. I TURNED ON THE VEHICLE DEFROSTER AND MY WINDSHIELD CRACKED. THERE IS A SMALL ROCK IMPACT TOWARD THE BOTTOM OF THE WINDSHIELD AND THE CRACK EXTENDS FROM THERE. THE NEAREST DEALERSHIP IS TRYING TO SELL ME A $650.00 OR MORE REPLACEMENT WINDSHIELD WHICH WILL NOT CRACK AND THE CHRYSLER CORP WILL NOT RETURN E-MAILS OR ASSIST OVER THE PHONE. I BELIEVE THEY ARE USING SUBSTANDARD WINDSHIELDS WHICH WILL CRACK UPON FIRST IMPACT WHERE OTHER VEHICLES WILL NOT. IT POSES AS A SAFETY ISSUE LIMITING VISIBILITY DUE TO NOT BEING ABLE TO RUN MY DEFROSTER. WHEN THE DEFROSTER IS RUN THE CRACK EXPANDS. BEING IN THE MILITARY I PERSONALLY CAN NOT AFFORD TO REPLACE MY WINDSHIELD EVERY TIME SOMETHING BOUNCES OFF OF IT. *TR

NHTSA ODI 10567070

SITTING IN VEHICLE AND HEARD A LOUD POP FROM FRONT WINDSHIELD. NOTICED A CRACK NEAR BOTTOM OF FRONT WINDSHIELD WHICH CONTINUED TO GROW IN LENGTH. VEHICLE WAS IN PARK AND NOT MOVING AT TIME OF OCCURRENCE. HEAT WAS ON IN THE VEHICLE AND IT WAS VERY COLD OUTSIDE. I HAVE READ MULTIPLE COMMENTS IN FORUMS REGARDING THE SAME SITUATION. *TR

NHTSA ODI 10566698

DRIVING IN THE COLD & SNOW AT A SPEED OF APPROXIMATELY 25 MILES. ROADS WERE SNOW COVERED WE WERE THE ONLY ONES ON THE ROAD...HEARD A POP AND NOTICED BOTTOM CENTER A CRACK DEVELOP AND WITHIN A COUPLE MINUTES WE HEARD ANOTHER POP AND THE WINDSHIELD CRACKED BILATERAL X2. *TR

NHTSA ODI 10558526

MYSTERIOUS CRACK ON PASSENGER SIDE WINDSHIELD ABOUT 2.5" FROM THE BOTTOM UP AND THEN SPREAD ABOUT 2.5" TO THE RIGHT AND CONTINUES TO SPREAD. NO POINT OF IMPACT NOTED. *TR

NHTSA ODI 10547772

3 MONTHS AFTER PURCHASING MY BRAND NEW JEEP I RECEIVED A CRACK IN THE WINDSHIELD AT A SPEED OF 40 MPH CITY DRIVING. I THINK IT WAS A SMALL STONE BY THE SOUND OF IMPACT. ONE MONTH AFTER THAT MY JEEP BEING 4 MONTHS OLD, I RECEIVED ANOTHER CRACK IN THE WINDSHIELD WHILE FREEWAY DRIVING AT A SPEED OF 60 MPH, AGAIN I THINK A SMALL STONE HIT THE WINDSHIELD BY THE SOUND OF IMPACT. A MONTH LATER AND 5 MONTHS OLD I RECEIVED ANOTHER CRACK IN THE WINDSHIELD WHILE CITY DRIVING AT A SPEED OF 45 MPH, AGAIN I THINK A SMALL STONE HIT THE WINDSHIELD BY THE SOUND OF IMPACT. MY JEEP MILEAGE ON THE FINAL CRACK AT 5 MONTHS WAS 8,400 MILES. I HAVE ONLY HEARD 3 STONES HIT MY WINDSHIELD, WITH EACH IMPACT MY WINDSHIELD WAS CRACKED. THESE CRACKS ARE SEVERE WITH MINIMAL IMPACT AND OBSTRUCT VISIBILITY. THERE IS AN OBVIOUS ISSUE WITH THE QUALITY OF THE GLASS/WINDSHIELD IN MY JEEP. I HAVE OWNED MANY VEHICLES WITHOUT RECEIVING ONE CRACKED WINDSHIELD UNDER THE EXACT DRIVING CONDITIONS OVER AN AVERAGE 5 YEAR VEHICLE OWNERSHIP. I CANNOT AFFORD OR BE EXPECTED TO REPLACE A WINDSHIELD EVERY MONTH AND THEREFORE THIS ISSUE IS A MAJOR SAFETY CONCERN. *TR

NHTSA ODI 10510883