What 647 owners told NHTSA about the 2013 Jeep Wrangler 4-door 4xe

VEHICLE FIRST STARTED HAVING ISSUES MOVING INTO DRIVE OR REVERSE A COUPLE OF TIMES. VEHICLE THEN STARTED STALLING AT TRAFFIC LIGHTS. VEHICLE ALWAYS STARTS BACK UP, BUT SOMETIMES DOES NOT CHANGE INTO DRIVE IMMEDIATELY. RESTARTING/SHIFTING INTO MANUAL MODE WORKS. VEHICLE FINALLY STARTED LOSING POWER INTERMITTENTLY WHILE DRIVING/ACCELERATING CAUSING IT TO JERK SIGNIFICANTLY WHILE DRIVING. IT MOSTLY HAPPENS AT LOWER GEARS WHILE ACCELERATING FROM STOP.

NHTSA ODI 10995056

JEEP KEEPS SHUTTING OFF WHILE DRIVING. RECENTLY REPLACED THE CPM AND TIPM. ISSUE STILL HAPPENING. LOCAL DEALERSHIP WILL NOT ASSIST UNLESS IT THROWS A CODE...

NHTSA ODI 10983932

TL* THE CONTACT OWNS A 2013 JEEP WRANGLER. WHILE DRIVING, THE VEHICLE LOST POWER. OCCASIONALLY, THE VEHICLE WOULD RESTART. THE FAILURE OCCURRED ON NUMEROUS OCCASIONS. THE VEHICLE WAS TAKEN TO THE DEALER, BUT THE CAUSE OF THE FAILURE COULD NOT BE DETERMINED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS 60,000. UPDATED 01/26/2017*CT *CN

NHTSA ODI 10934729

MY NEW TO ME, BUT STILL UNDER FACTORY WARRANTY, JEEP WRANGLER SAHARA 2DR, CAUGHT FIRE AND BURNED THE DAY I GOT IT. IT HAD BEEN DRIVEN 250KMS FROM THE JEEP DEALER TO ME, THEN PARKED UNTIL THE EVENING. I TOOK IT FOR A DRIVE FOR ABOUT 40KM WITHOUT INCIDENT, PARKED, AND HAD DINNER WITH A FRIEND. AFTER DINNER, I USED THE REMOTE START TO TEST IT, UNLOCKED IT, AND GOT IN AND DROVE OFF. I STOPPED AT A STORE A MINUTE UP THE ROAD, LEFT IT IDLING, AND CAME OUT TO FIND MY CHECK ENGINE LIGHT FLASHING. I CYCLED THE IGNITION, AND THE LIGHT WENT OUT. I PROCEEDED TOWARDS HOME, BUT TWO MINUTES LATER THE LIGHT CAME BACK ON, FOLLOWED BY A VERY LOUD BANG, THEN THEN THE SMOKE FROM THE HOOD. I WAS TRAVELLING AT ABOUT 10KM/HR IN A NEIGHBOUTHOOD HAVING JUST TURNED FROM A STOP. MY VEHICLE CAME TO A STOP, MY PASSENGER AND I JUMPED OUT, CALLED 911, AND WATCHED AS A FIRE COMING FROM WHAT APPEARED TO BE THE PASSENGER SIDE, WITH SOMETHING DRIPPING AND BURNING AS WELL, CONSUMED THE FRONT OF THE JEEP. I NOTIFIED THE DEALERSHIP AND JEEP CANADA BUT HAVE YET TO RECEIVE RESPONSES. INSURANCE DEEMED IT A TOTAL LOSS. I'D OWNED THE VEHICLE FOR 8 HOURS. IT HAD 50,000KMS ON THE ODOMETER, AND ONE OUTSTANDING RECALL (14V-631) THAT WASN'T DONE PRIOR TO DELIVERY TO ME.

NHTSA ODI 10924395

WHEN ROUTINE MAINTENANCE WAS BEING PERFORMED AT THE DEALER THE TRANSMISSION CASE BROKE AROUND A PORTION OF THE CASE WHERE ONE OF THE TRANSMISSION OIL PAN BOLTED ON. ONE OF THE MECHANICS COMMENTED THAT THIS PORTION OF THE TRANSMISSION CASE APPEARED THIN. THE TRANSMISSION CASE WAS SENT BACK TO THE FACTORY BY THE DEALER. I BELIEVE THIS FAILURE OF THE METAL OF THE TRANSMISSION CASE IS DANGEROUS DUE TO THIS BEING A "TRAIL RATED" VEHICLE AND BEING INTENDED FOR EXPOSURE TO OFF ROAD CONDITIONS AND THIS PART FAILURE BEING ESPECIALLY DANGEROUS UNDER THESE CONDITIONS AND, OF COURSE, IF IT WERE TO FAIL IN REGULAR DRIVING. IT IS MY BELIEF THAT IF THIS FAILURE WERE TO OCCUR WHILE DRIVING THE VEHICLE COULD LOOSE POWER AND THUS LOOSE CONTROL AND UNDER OFF ROAD CONDITIONS COULD CREATE A VERY PRECARIOUS AND ESPECIALLY DANGEROUS CONDITION. *TR

NHTSA ODI 10920451

I WAS IN MOTION DRIVING MY JEEP RUBICON OFF ROAD IN 4WD HIGH AND WAS HEADING DOWN A STEEP SLOP AND WHILE SHIFTING MY 6 SPEED MANUAL TRANSMISSION FROM 3RD TO 2ND THE GEAR SHIFT ARM PULLED OF ITS MOUNT. DUE TO THE SHIFT ARM ASSEMBLY COMING OFF, I MISSED 2ND GEAR AND ENDED UP STUCK IN NEUTRAL. BEFORE I REALIZED EXACTLY WHAT HAPPENED I HAD TRAVELED ABOUT 20 YARDS FREEWHEELING. DUE TO THE SPEED INCREASE I HAD TO APPLY MY BRAKES WHICH THEN CAUSED THE JEEP TO SLIDE SIDEWAYS. I WAS ABLE TO GAIN CONTROL AND RIDE THE BRAKES DOWN TO THE BOTTOM OF THE SLOPE WHERE I INVESTIGATED WHAT HAPPENED AND THEN HAD TO MAKE TEMPORARY REPAIRS AS I WAS STUCK IN A RAVINE WITH NO EASY WAY OUT. AFTER A COUPLE OF HOURS ATTEMPTING TO GET THE SHIFT ASSEMBLY REINSTALLED I WAS ABLE TO DRIVE OUT OF THE RAVINE AND BACK TO CAMP TO IMPROVE THE TEMP REPAIR. I DID NOT DRIVE THE JEEP AGAIN THAT WEEKEND UNTIL I WAS READY TO HEAD HOME. I DROVE IT THE 280 MILES HOME WITH THE TEMPORARY REPAIR IN PLACE. *TR

NHTSA ODI 10919407

JEEP RANDOMLY STALLS AND ENGINE DIES WHILE DRIVING. JEEP HAS REPLACED O2 SENSOR, PCM AND TIPM. PROBLEM IS STILL OCCURRING. VERY DANGEROUS TO DRIVE NOT KNOWING WHEN THE ENGINE WILL QUIT WORKING. PROBLEM STARTED OCCURRING AROUND 45000 MILES AND IS STILL OCCURRING

NHTSA ODI 10918052

VEHICLE STALLS AT RANDOM TIMES BUT MOST OFTEN WHEN PUTTING INTO REVERSE AFTER SITTING FOR A WHILE. IT HAS STALLED WHILE DRIVING ON MAJOR ROADS WHICH COULD HAVE BEEN LIFE THREATENING. THE TRANSMISSION ALSO SHIFTS VERY JERKY AT TIMES FOR NO REAL REASON. THE WINDSHIELD WIPERS WILL COME ON RANDOMLY AND USUALLY SEEM TIED TO TURN ON THE TURN SIGNALS WHICH HAPPEN TO BE ON THE OTHER CONTROL KNOB. LIGHTS WILL DIM ON NAV/RADIO WHEN WINDSHIELD WIPERS ARE TURNED ON. I WOULD SAY THERE IS AN OBVIOUS ELECTRICAL/COMPUTER ISSUE THAT MUST BE CAUSING THESE THINGS TO HAPPEN. I HAVE READ HUNDREDS OF SIMILAR COMPLAINTS. *TR

NHTSA ODI 10917493

2 ISSUES WITH MY 13 WRANGLER UNLIMITED 1ST ... ENGINE TEMP GETS UP TO ABOUT 80 PERCENT OF THE GUAGE. I HAVE HAD IT IN 3 TIMES THEY REPLACED THE WATER PUMP TWICE AND STILL SAME ISSUES. THEY HAVE REPLACE THERMOSTAT COOLANT FLUSH ECT. THE DEALER CONNOT FIND OUT WHATS WRONG. I HAVE RESORTED TO ADDING A SECONDARY COOLANT FAN AND IT HELPS A BIT BUT ITS STILL A PROBLEM IVE HAD SINCE A YEAR FATER BUYING IT. 2ND ... THE TRANSMISSION(AUTOMATIC) WHEN GOING UP ANY KIND OF INCLINE IT DOES NOT WANT TO SHIFT UNTILL ABOUT 6K RPMS. I HAVE HAD IT IN FOR THIS ALSO AND DEALER CLAIMS NOTHING THEY CAN FIND.

NHTSA ODI 10894162

TRANSMISSION STALLED ON FREEWAY GOING 65 MPH. LUCKY TO BE ALIVE. COASTED OFF OF FREEWAY IN NICK OF TIME. THIS SHOULD NOT HAPPEN, HOW MANY OTHERS HAVE HAD THIS DEATH DEFYING EXPERIENCE.

NHTSA ODI 10872212

TL* THE CONTACT OWNS A 2013 JEEP WRANGLER. THE CONTACT STATED THAT THE CHECK ENGINE WARNING INDICATOR ILLUMINATED. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 13V234000 (POWER TRAIN , STEERING) HOWEVER, THE PART TO DO THE REPAIR WAS NOT AVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS APPROXIMATELY 28,200. PARTS DISTRIBUTION DISCONNECT.

NHTSA ODI 10860872

TL* THE CONTACT OWNS A 2013 JEEP WRANGLER. WHILE DRIVING 40 MPH, THE VEHICLE JERKED WITHOUT WARNING AND STALLED. THE VEHICLE WAS TOWED TO A DEALER, BUT WAS UNABLE TO BE DIAGNOSED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 50,000. UPDATED 04/07/16*LJ CONSUMER STATED IT IS COMPLETELY BROKE UPDATED 05/29/18*JB

NHTSA ODI 10836361

MY JEEP ENGINE STALLED COMPLETELY. I WAS TAKING OFF FROM A STOP LIGHT ON A 4 LANE HIGHWAY AND IT STALLED WITH NO WARNING. I WAS ABLE TO ROLL TO A SIDE ROAD. I WAITED 5 MINS AND I WAS ABLET TO START IT BACK UP, REPLACED WHAT I THOUGHT WAS THE BATTERY. 3 DAYS LATER WAS ON A BUSY INTERSTATE IN DOWNTOWN MIAMI AND IT COMPLETELY STALLED AGAIN. IN THE MIDDLE OF A BUSY 6 LANE HIGHWAY, I WAS VERY LUCKY TO GET THROUGH THE TRAFFIC AND ROLL INTO THE MEDIAN. I WAITED 5 MINUTES AND WAS ABLE TO START IT AGAIN. DROVE DIRECTLY TO DEALERSHIP THAT SAID IT WILL TAKE WEEKS TO FIX. ALSO HAVE ISSUE WITH LURCHING TRANSMISSION AT BETWEEN 1500 TO 1600 RPM. IT CLUNKS INTO THE NEXT GEAR. ALSO, GETTING ELECTRICAL ISSUES WITH CIGARRETE LIGHTER. WHEN USING A CHARGER IN CIGARRETE LIGHTER THE RADIO DOES NOT WORK, IT BECOMES JUST STATIC.

NHTSA ODI 10821236

TL* THE CONTACT OWNS A 2013 JEEP WRANGLER. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 13V234000 (POWER TRAIN, STEERING) AND 14V631000 (ELECTRICAL SYSTEM, VISIBILITY) HOWEVER, THE PARTS TO DO THE REPAIRS WERE UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIRS. THE MANUFACTURER WAS NOTIFIED OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. PARTS DISTRIBUTION DISCONNECT.

NHTSA ODI 10811145

WHILE CLIMBING A ROCKY GRADE IN 4 WHEEL DRIVE LOW, THE TRANSMISSION SLIPS, PAUSES AND SLOWS DOWN, THEN SUDDENLY CATCHES AND LURCHES FORWARD. THIS HAS BECOME DANGERIOUS AS WE TRAVEL ON NARROW ROADS WITH DROP OFFS. THIS HAS HAPPENED MULTIPLE TIMES OVER THE PAST FEW MONTHS.

NHTSA ODI 10807842

VEHICLE CLIPPED/RUBBED ON A ROCK ON THE SIDE OF A PUBLIC ROAD WHILE TRAVELING APPROXIMATELY 30-35MPH IN A NEAR STRAIGHT LINE. NO DAMAGE AT ALL TO WHEELS, TIRES , BALL JOINTS, CONTROL ARMS, OR OTHER BRACKETRY. AXLE HOUSING CRACKED OPEN AND CAUSED THE VEHICLE TO LOSE CONTROL AS THE STEERING SYSTEM NO LONGER CAN WORK FROM THIS BREAK. UPON RESEARCH OF THE JEEP WRANGLER JK MODEL AXLE HOUSING FAILURES, THERE APPEARS TO BE MANY DOCUMENTED CASES OF THE FAILURE. MAJOR AUTOMOTIVE PUBLICATIONS HAVE WRITTEN ABOUT THE KNOWN WEAKNESS AND FAILURES OF THIS AXLE HOUSING AND MANY AFTERMARKET COMPANIES SELL PRODUCTS TO REINFORCE THE AXLE HOUSING. THE DAMAGE TO MY THIS VEHICLE APPEARS TO BE IN THE EXACT SAME PLACE AS OTHERS FOUND ONLINE.

NHTSA ODI 10794518

PURCHASED VEHICLE USED IN MAY 2015. I'M THE SECOND OWNER. ON APPROXIMATELY AUG. 29, WHILE DRIVING AND MAKING A LEFT TURN FROM A STOP, I HEARD A BANGING NOISE. THE SAME BANGING NOISE HAPPENED ABOUT 1 WEEK LATER (SEP. 3), BUT THIS TIME WHEN TURNING RIGHT FROM A STOP. I DROVE THE VEHICLE HOME AND INSPECTED UNDER THE VEHICLE TO CHECK IT OUT. I DISCOVERED THAT THE UPPER CONTROL ARMS ON BOTH THE DRIVER REAR AND PASSENGER REAR SIDES WERE COMPLETELY BROKEN. VEHICLE IS STILL UNDER 3 YEAR 36/000 FACTORY WARRANTY AND I ALSO PURCHASED AN EXTENDED WARRANTY. THE DEALER PROVIDED A "RECALL REPORT" WHICH CAME BACK CLEAN. MY VEHICLE HAS BEEN PARKED SINCE SEP 3. I AM HAVING IT TOWED TO A CHRYSLER DEALERSHIP IN A COUPLE OF DAYS AFTER PARTS COME IN FOR REPAIR. THIS VEHICLE COULD HAVE COME TOTALLY APART HAD I BEEN DRIVING AT A HIGH RATE OF SPEED. IN ADDITION, THE REAR CV JOINT NEEDED TO BE REPLACED. UPDATED 10/07/15. *JB

NHTSA ODI 10762338

MY JEEP HAS A PROBLEM WITH THE FRONT TIRE ALIGNMENT . THE RIGHT AND LEFT TIRE WEAR TO FAST ATD THE OUTER SIDE CAUSING POSSIBLE PROBLEM DURING HANDLING ON WET ROADS. I HAVE TAKE THE JEEP TO A SHOP TO BE ALIGN, BUT THE MECHANIC TOLL ME THAT THE PROBLEM WITH MY JEEP IS THE CAMBER POSITION AND THESE POSITION IS SET BY THE FACTORY. THE FACTORY DESENT WANT TO MAKE THE REPLACEMENT OF THE FRONT DIFFERENTIAL AND THE RELATED COMPONENT. WHAT I CAN DO TO RESOLVE THESE ISSUE? *TR

NHTSA ODI 10701520

FOLLOWING THE RECALL NUMBER N28/NHTSA 13V-234 AND P61/NHTSA 14V-631 I TOOK MY CAR TO POTAMKIN'S PLANET DODGE CHRYSLER JEEP DEALER IN MIAMI FLORIDA 33172 ON MARCH 13, 2015. THEY LEFT THE CAR THERE FOR ONE DAY AND THEY GAVE ME THE RECEIPT STATING "TRANSMISSION OIL COOLER TUBE - REPLACE POWER STEERING TUBE, INSPECT TRANSMISSION OIL COOLER TUBE, INSTALL PROTECTIVE SLEEVE AND BLEED POWER STEERING SYSTEM" AND ALSO "HEATED POWER SIDE VIEW MIRROR WIRE HARNESS - REPAIR INSTALL NEW MIRROR CONNECTORS AND WATER SHIELDS." I INSPECTED THE CAR MYSELF AFTER PICKUP AND I NOTICED NONE OF THE REPAIRS WERE DONE. I WENT BACK TO THE DEALER ON MARCH 21, 2015 AND I SPOKE WITH THE SERVICE DEPARTMENT MANAGER, [XXX]. THE CAR WAS INSPECTED AGAIN AND, IN FACT, NO WORK HAD BEEN DONE. THEY THEN INSTALLED THE SLEEVE IN THE TRANSMISSION OIL COOLER TUBE AND HE TOLD ME IT WAS THE ONLY WORK NEEDED. SO THE PREVIOUS INFORMATION ON MARCH 13, 2015 WAS FRAUDULENT. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6). *TR

NHTSA ODI 10700847

WHEN I GO TO THE GAS STATION TO FUEL UP, I ENGAGE THE PUMP LOCK LEVER SO THE PUMP WILL FILL UP AND SHUT OFF AUTOMATICALLY WHEN MY GAS TANK IS FULL. UNFORTUNATELY, THE FUEL PUMP DISENGAGES TOO LATE, AND AN UNBELIEVABLY EXCESSIVE AMOUNT OF FUEL WILL SPURT OUT, CASCADING DOWN THE SIDE OF MY VEHICLE. 2 DIFFERENT DEALERSHIPS HAVE ATTEMPTED TO RESOLVE THE ISSUE, YET THE PROBLEM PERSISTS. I HAVE FILLED UP AT GAS STATIONS ACROSS NO LESS THAN 10 DIFFERENT STATES - FROM THE WEST COAST TO THE NORTHEAST; WITH A VARIETY OF FUEL PUMP STYLES; AMID VARIOUS TEMPERATURES; YET THE ONLY VARIATION IS THE VELOCITY WITH WHICH THE FUEL SPRAYS FROM THE PUMP. *TR

NHTSA ODI 10683793

TL* THE CONTACT OWNS A 2013 JEEP WRANGLER. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 13V234000 (POWER TRAIN, STEERING). HOWEVER, THE PART NEEDED WAS UNAVAILABLE. THE CONTACT STATED THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE CONTACT HAS NOT EXPERIENCED A FAILURE.

NHTSA ODI 10672789

TL* THE CONTACT OWNS A 2013 JEEP WRANGLER. THE CONTACT RECEIVED A NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 13V234000 (POWER TRAIN, STEERING) HOWEVER, THE PART TO DO THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS NOT MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE.

NHTSA ODI 10669095

TL* THE CONTACT OWNS A 2013 JEEP WRANGLER. THE CONTACT RECEIVED A NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 13V234000 (POWER TRAIN, STEERING). THE CONTACT STATED THAT THE PART NEEDED TO REMEDY THE VEHICLE WAS UNAVAILABLE. THE MANUFACTURER WAS NOT MADE AWARE OF THE ISSUE. THE VIN WAS NOT AVAILABLE. THE CONTACT HAD NOT EXPERIENCED A FAILURE.

NHTSA ODI 10664920

TL* THE CONTACT OWNS A 2013 JEEP WRANGLER. WHILE DRIVING AT LOW SPEEDS, THE ENGINE FAILED TO ACCELERATE WHEN SHIFTED FROM FIRST GEAR TO A HIGHER GEAR. THE FAILURE OCCURRED ON NUMEROUS OCCASIONS. THE VEHICLE WAS TAKEN TO A DEALER. THE TECHNICIAN WAS UNABLE TO DUPLICATE THE FAILURE. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 26,000. UPDATED 01/09/15*LJ

NHTSA ODI 10661442

VEHICLE WAS IN PARK, WHEN I PUT IT INTO DRIVE, THE ENGINE SHUT OFF. DID THIS 4 TIMES BEFORE I WAS ABLE TO KEEP IT GOING. GOT DOWN THE ROAD, AND WHEN I STOPPED AT THE STOP SIGN, ENGINE QUIT AGAIN. ALSO JEEP WOULD NOT GO INTO DRIVE IT WAS STUCK IN NEUTRAL. AFTER SEVERAL ATTEMPTS, JEEP WENT INTO DRIVE. FROM THERE EVERY TIME THE VEHICLE STOPPED THE ENGINE WOULD STALL. NO CHECK ENGINE LIGHTS CAME ON, NO WARNINGS NO NOTHING. *TR

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