Home · 2013 Jeep Wrangler 4-door 4xe · Complaints

What 647 owners told NHTSA about the 2013 Jeep Wrangler 4-door 4xe

These are the actual owner complaints behind this car’s reliability verdict, filed with the federal government, unedited. They’re unverified reports, not confirmed defects: read them as leads for your pre-purchase inspection, not a diagnosis.

All (647)Crash / fire / injury (29)Transmission & drivetrain (229)Steering (167)Engine (140)Electrical system (102)Airbags (70)Brakes (59)Visibility & wipers (39)Fuel system (33)Speed control (27)Body & structure (20)

70 of 647 complaints match · Airbags · clear filters · page 2 of 3

Jul 19, 2019Airbags

RE:RECALL#V01...RECEIVED URGENT NOTICICATION FROM FCA REGARDING AIR BAG EXPLOSION CONTAINING "SHRAPNEL" (THEIR WORDS), WHICH CAN KILL OR SERIOUSLY INJURE OCCUPANTS. NOTICE STATED "PARTS ARE AVAILABLE." NOTIFIED BY DEALER 7/19 THAT THERE ARE NO PARTS - MINIMUM 4 MONTH WAIT. 4 MONTHS!!!! WELL??????

NHTSA ODI 11233445

Jun 24, 2019Electrical systemAirbags

CLOCKSPRING RECALL: OTHER YEAR MODELS OF THE SAME GENERATION WRANGLER SHOW A CLOCKSPRING RECALL, BUT MY YEAR MODEL DOESN'T. MY CLOCKSPRING HAS FAILED NOW AND I LOST MOST OF THE STEERING WHEEL CONTROLS, INCLUDING MY SAFETY HORN, AND IF MY RESEARCH IS CORRECT, MY DRIVER SIDE AIR BAG WILL NOT DEPLOY NOW IF IN A COLLISION ACCIDENT. WHEN TURNING MY WINDSHIELD WIPERS WOULD TURN ON RANDOMLY, AND THEN WHEN DRIVING SHORTLY AFTERWARDS I WENT TO HONK AT ANIMALS IN THE ROAD AND THE HORN DID NOT WORK. THE NEXT DAY I NOTICED THAT THE RADIO AND DRIVER INFORMATION CENTER CONTROLS ON THE STEERING WHEEL DID NOT WORK EITHER.

NHTSA ODI 11222044

Jun 10, 2019Airbags

TAKARA RECALL. MY VEHICLE WAS PARKED AT 16 W LANCASTER AVE SHILLINGTON PA 19607. I HAD IT PARKED IN THE BACK PARKING LOT. THE OWNER OF THE STORE CALLED ME TO INFORM ME THAT MY DRIVER'S SIDE AIRBAG DEPLOYED. HE HEARD IT FROM INSIDE THE STORE AND WENT OUTSIDE IMMEDIATELY TO INVESTIGATE. HE DIDNT SEE ANYONE LEAVE THE PARKING LOT AND THERE WAS NO DAMAGE TO MY VEHICLE. IT WAS RAINING VERY HARD THAT DAY BUT I FEEL THAT SHOULDNT HAVE CAUSED MY AIRBAG TO DEPLOY. WHEN THE INCIDENT HAPPENED I CALLED THE FCA RECALL NUMBER AT 1-833-585-0144 AND EXPLAINED THE SITUATION. THEY HAD AN INSPECTOR CALL ME BACK AND I DROPPED MY CAR OFF AT SAVAGE 61 IN READING PA TO HAVE HIM INSPECT MY JEEP. I WAS GIVEN CASE #[XXX] AND WAS TOLD THE DEALER AUTHORIZED REPAIR TO MY AIRBAG/STEERING WHEEL. SINCE THEN I'VE BEEN TRYING TO HAVE THEM FIX MY AIRBAG. ON 3/14 I CALLED THE DEALERSHIP AGAIN TO TRY AND RESOLVE AND THEY TOLD ME I'D BE PUT ON A WAITING LIST. THE RECALL WAS FOR THE PASSENGER SIDE AIRBAG. BUT MY DRIVERS SIDE AIRBAG IS THE ONE THAT DEPLOYED FOR NO REASON IT JUST WENT OFF. SINCE THIS HAS HAPPENED I'VE BEEN TRYING WITHOUT SUCCESS TO HAVE SOMEONE FIX MY JEEP. I CANT GET IT INSPECTED UNTIL MY STEERING WHEEL IS REPLACED AND IT'S MY DAILY DRIVER. I REALLY NEED SOMEONE TO HELP ME GET THIS RESOLVED ASAP SO I CAN HAVE MY JEEP INSPECTED. THANK YOU FOR YOUR TIME. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6). *TT

NHTSA ODI 11219068

May 30, 2019Airbags

AIRBAG WARNING LIGHT DISPLAYED ON DASHBOARD

NHTSA ODI 11210792

May 30, 2019SteeringElectrical systemAirbags

HORN DOES NOT WORK AND STEERING COLUMN CONTROLS ARE NOT FUNCTIONING. UNSURE IF AIRBAG WORKS.

NHTSA ODI 11210815

May 15, 2019Airbags

TL* THE CONTACT OWNS A 2013 JEEP WRANGLER. WHILE DRIVING 60 MPH, THE CONTROL FEATURES ON THE STEERING WHEEL LOST POWER AND THE AIR BAG WARNING INDICATOR ILLUMINATED. THE VEHICLE WAS TAKEN TO GLENDORA CHRYSLER DODGE JEEP RAM (LOCATED AT 931 S LONE HILL AVE, GLENDORA, CA 91740, (909) 480-4070) WHERE IT WAS DIAGNOSED THAT THE CLOCKSPRING SENSOR NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOTIFIED. THE FAILURE MILEAGE WAS 80,000.

NHTSA ODI 11207825

Mar 22, 2019Airbags

TL* TAKATA RECALL. THE CONTACT OWNS A 2013 JEEP WRANGLER. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 18V021000 (AIR BAGS). THE CONTACT CALLED ELLIOTT CHRYSLER DODGE JEEP RAM AT 903-572-4371 (LOCATED AT 2045 BURTON RD, MT PLEASANT, TX 75455) AND WAS INFORMED THAT THE PARTS WERE NOT AVAILABLE. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE AND WAS NOT ABLE TO CONFIRM WHEN THE PARTS WERE TO BECOME AVAILABLE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. PARTS DISTRIBUTION DISCONNECT.

NHTSA ODI 11190868

Mar 19, 2019Airbags

TL* THE CONTACT OWNS A 2013 JEEP WRANGLER. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 18V021000 (AIR BAGS). THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. SWAMPEES AUTO DODGE RAM FIAT JEEP OF PHOENIX (16406 N 26TH AVE, PHOENIX, AZ 85023, (480) 630-2825) WAS CONTACTED AND CONFIRMED THAT THE PARTS WERE NOT AVAILABLE FOR THE RECALL REMEDY. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE AND WAS NOT ABLE TO CONFIRM WHEN THE PARTS WERE TO BECOME AVAILABLE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. THE VIN WAS INVALID.

NHTSA ODI 11189982

Mar 17, 2019AirbagsBrakesEngine

CAMPAIGN #: 16V288000,..14V631000......13V234000.......13E010000......2013 JEEP WRANGLER......... THOSE ARE THE RECALLS.....

NHTSA ODI 11187406

Mar 10, 2019Airbags

TRANSMISSION OR SAFETY RECALL N28/NHSA 13V-234 LEAKING TRANSMISSION FUEL OIL COOLER TUBE......+RECALL V01 NHTSA RECALL NUMBER 19V-018........

NHTSA ODI 11185629

Feb 22, 2019Airbags

"TAKATA RECALL" CALLED FISHER CHRYSLER DODGE JEEP IN YUMA, AZ THEY SAID THEY CANNOT GET PARTS AND THEY SHOULD BE AVAILABLE FEBRUARY OF 2020. THAT IS A YEAR FROM NOW AND DOES NOT SEEM TO BE A REASONABLE TIME FOR A SAFETY RECALL.

NHTSA ODI 11181949

Feb 7, 2019SteeringElectrical systemAirbags

STEERING WHEEL CONTROLS STOPPED WORKING WHICH ALSO INCLUDED THE ABILITY TO USE THE HORN. THE AIR BAG LIGHT ALSO CAME ON MAKING THE AIR BAG SYSTEM NON OPERATING. IS NOT A FUSE ISSUE. SOMETHING IS FAULTY WITHIN THE STEERING SYSTEM AND CLOCK SPRING. WAS DRIVING DOWN THE ROAD AND THE AIR BAG LIGHT CAME ON WITHOUT ANY FORM OF COLLISION TAKING PLACE. TRIED USING HORN TO SEE IF IT WORKED AND NO SOUND. TRIED USING RADIO CONTROLS NONE WORK. TRIED USING CRUISE CONTROL NOTHING WORKED. I HAVE TURNED THE JEEP STEERING WHEEL EVERY WAY AND NOTHING WORKS. TURNED IT OFF AND ON STILL NOTHING WORKING. DISCONNECTED BATTERY AND THEN CONNECTED IT BACK UP. STILL NOT WORKING. CHECKED ALL FUSES BY DEALER NO ISSUES. FACTORY EQUIPMENT NO MODIFICATIONS MADE STILL NOT WORKING. UNSAFE ENVIRONMENT MADE BY THIS MALFUNCTION WITHIN JEEP WRANGLER.

NHTSA ODI 11174912

Jan 11, 2019Transmission & drivetrainAirbagsCrash1 injury

I PULLED INTO PARKING SPACE, FOOT ON BRAKE,( ZERO SPEED NATURALLY) AS I STARTED TO MOVE SHIFTER FROM DRIVE TO PARK, THE ENGINE ROARED AND JEEP ACCELERATED UP OVER CURB AND ~ 20FT TILL I HIT THE CORNER OF THE LA FITNESS BUILDING ( MY DESTINATION) ALL THE TIME WITH MY FOOT DEPRESSED VERY HARD ON THE BRAKE. DAMAGING FRONT BUMPER, GRILL , HEADLIGHT AND WINDSHIELD ON LEFT CORNER (DRIVER SIDE). I DEPLOYED ALL MY STRENGTH TO BRAKE DURING EVENT WITH NO EFFECT, TURNED OFF CAR, AND PUT IT IN PARK. AIR BAG DID NOT DEPLOY. 1-10-2019 AT ~ 8:45AM. CARROLTON TEXAS (75007 ) POLICE REPORT # 2019008855, OFFICER ELMORE # 680 FILED ON 1-10-2019. I CALLED HUFFINES JEEP DEALERSHIP TO INQUIRE IF ISSUES WITH SUDDEN ACCELERATION HAD BEEN REPORTED (OFFICER RECCOMEND I CHECK BEFORE I DRIVE TO THEIR REPAIR SHOP) BOB IN CUSTOMER SERVICE SAID HE DID NOT KNOW OF ANY ISSUES OR RECALLS. SO I SLOWLY DROVE WITH WARNING LIGHT ACTIVE AT ~ 20 MPH TO SHOP TO START REPAIRS (GEICO INS. CLAIM # 0529467460101044 )

NHTSA ODI 11166419

Nov 21, 2018Airbags

AIRBAG LIGHT CAME ON, TOOK TO DEALER THEY SAID CLOCKSPRING CLOGGED WHICH SHUTS DOWN AIRBAG FUNCTIONALITY, NEED TO REPLACE CLOCKSPRING. CHECKED WEB, FOUND THAT CHRYSLER RECALLED ALL JEEPS YEAR 2007 THRU 2011(393,000) FOR DESIGN DEFECT OF CLOCKSPRING STATING IT CAN GET CLOGGED RESULTING IN INOPERABLE AIRBAG LIKE MY SON EXPERIENCED. THEN NOTICED THEY RECALLED 2011 THRU 2016 RIGHT HAND DRIVE FOR SAME DEFECT. I ASKED IF OUR CLOCKSPRING WAS SAME DESIGN WHICH RESPONSE WAS YES SO I ASKED WHY OURS WASN'T RECALLED AND COVERED BY CHRYSLER AND RESPONSE WAS IT WASN'T. IF PRODUCT IS SAME FOR ALL THOSE YEARS IT SHOULD BE RECALLED BECAUSE ACCIDENT WILL HAPPEN AND SOMEONE WILL GET SERIOUSLY HURT IF AIRBAGS DO NOT DEPLOY. CLOCKSPRING IS SAME DESIGN IN MY SON'S JEEP AS ALL THE OTHERS THAT WERE RECALLED.

NHTSA ODI 11153029

Sep 20, 2018Airbags

TL* THE CONTACT OWNS A 2013 JEEP WRANGLER. WHILE DRIVING VARIOUS SPEEDS, THE AIR BAG WARNING INDICATOR INTERMITTENTLY ILLUMINATED. THE CONTACT WAS CONCERNED THAT THE AIR BAG MIGHT DEPLOY. THE MANUFACTURER WAS CALLED AND STATED THAT THE VEHICLE WAS NOT INCLUDED IN A RECALL. THE VEHICLE WAS NOT TAKEN TO A DEALER FOR DIAGNOSTIC TESTING OR REPAIRS. THE APPROXIMATE FAILURE MILEAGE WAS 74,000.

NHTSA ODI 11130433

Sep 7, 2018AirbagsSeat belts

THE SEATBELT/AIRBAG LIGHT WENT ON AT 27000 MILES. ONE DEALER SAID IT WAS THE WIRING UNDER THE SEAT AND ANOTHER SAID IT WAS THE SEATBELT. MY MUNICIPAL MECHANIC LOOKED UP RECALL INFORMATION ON THE ISSUE AND IT SEEMS AS THOUGH MY VEHICLE SHOULD HAVE BEEN RECALLED. ANY 2013 JEEP WRANGLER SPORT MADE BEFORE 7/1/2013 HAS A FAULTY SEATBELT. THIS IS CONCERNING AND I AM SCARED TO HAVE ANYONE RIDE ON THE PASSENGER SIDE. I AM ATTACHING THE PRODEMAND REPORT. PLEASE CONTACT ME AS SOON AS POSSIBLE. THE LIGHT WENT ON WHEN I STARTED THE CAR,

NHTSA ODI 11128047

May 27, 2018AirbagsSpeed controlBrakes

WHEN YOU PULL ONTO THE ROAD IT STARTS TO HIT THE BRAKES AND WHEN YOU TRY TO HIT THE GAS IT STILL HITS THE GAS THEN THE ABS COMES ON THAN THE ANTI SLIP COMES ON AND THAN THE OTHER ONE COMES ON LIKE YOU ARE GOING DOWN THE HILL COMES ON. IT KEEPS UP HITTING MY BRAKES THAN FOR A LITTLE WHILE IT LETS UP OFF MY BRAKES BUT THE LIGHTS STAY ON.

NHTSA ODI 11098148

Apr 26, 2018Airbags

DRIVER SIDE AIR BAG AND HORN NONOPERATIONAL.

NHTSA ODI 11090334

Feb 7, 2018AirbagsSeat beltsSpeed control

AIRBAG LIGHT IS ON, CRUISE CONTROL (AS WELL AS ALL OTHER CONTROLS MOUNTED ON THE STEERING WHEEL) ARE INOPERABLE. THIS WAS GRADUAL; I NOTICED CRUISE CONTROL DIDN'T WORK FIRST, THEN THE REST OF THE CONTROLS INCLUDING THE AIRBAG STOPPED SHORTLY AFTER. THIS WAS DURING HIGHWAY DRIVING (A COAST-TO-COAST ROAD TRIP).

NHTSA ODI 11067400

Oct 30, 2017Airbags

TAKATA RECALL. AIRBAGRECALL.COM TELLS ME I'M AT RISK BUT DOES NOT LIST A RECALL FOR MY VEHICLE AT THIS TIME.

NHTSA ODI 11041082

Oct 3, 2017SteeringAirbags

AIR BAG LIGHT CAME ON, NONE OF THE STEERING WHEEL CONTROLS INCLUDING THE HORN ARE WORKING.

NHTSA ODI 11031466

Jul 20, 2017Airbags

CLOCK SPRING FAILURE. WHEN STATIONARY THE INSTRUMENT CLUSTER IS SHOWING AN AIRBAG ALERT AND ALL CONTROL BUTTONS IN THE STEERING WHEEL EXCEPT CRUSE CONTROL HAVE FAILED. WHEN THE LEFT SPOKE OF THE STEERING WHEEL IS ROTATED COUNTER CLOCKWISE TO THE 2 O'CLOCK POSITION THE AIRBAG ALERT TURNS OFF AND ALL BUTTONS WORK BUT ONLY IN THAT POSITION. NO DIFFERENCE WHEN IN MOTION EXCEPT A DING WHEN THE STEERING WHEEL IS TURNED PAST A CERTAIN POSITION.

NHTSA ODI 11006624

Feb 28, 2017Electrical systemLightsAirbags

TIPM IS BAD. DOOR DON'T OPEN OR LOCK AT TIMES. SOMETIMES WHEN JEEP IS TURNED OFF THE JEEP RADIO WILL NOT TURN OFF. AIRBAG LIGHT COMES IN AT TIMES

NHTSA ODI 10957618

Feb 8, 2017Airbags

TL* THE CONTACT OWNS A 2013 JEEP WRANGLER. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 16V288000 (AIR BAGS); HOWEVER, THE PART FOR THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE CONTACT HAD NOT EXPERIENCED A FAILURE. THE MANUFACTURER WAS NOT MADE AWARE OF THE ISSUE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE. UPDATED 04/06/17 LJ *CN

NHTSA ODI 10950298

Jan 3, 2017Airbags

TL* THE CONTACT OWNS A 2013 JEEP WRANGLER. THE CONTACT STATED THAT THE DRIVER SIDE AIR BAG WARNING INDICATOR REMAINED ILLUMINATED ON THE INSTRUMENT PANEL. THE VEHICLE WAS TAKEN TO A MECHANIC WHERE IT WAS DIAGNOSED THAT THE CLOCK SPRING NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS 20,000.

NHTSA ODI 10939298

← NewerOlder →

Working with the data? Download all 647 complaints as CSV · fetched from NHTSA July 18, 2026

How to use these: a complaint is one owner’s report, filed voluntarily and published unverified. Patterns matter more than any single story. If several owners describe the same failure at similar mileage, put that system at the top of your pre-purchase inspection list. Back to the full 2013 Jeep Wrangler 4-door 4xe verdict →