What 144 owners told NHTSA about the 2011 Hyundai Genesis Coupe

I HAVE A 2011 HYUNDAI GENESIS SEDAN 3.8L AND I HAVE HAD AND AM HAVING PROBLEMS WITH STOPPING MY CAR. I HAVE TO PUSH THE BRAKE PEDAL HARDER AND CLOSER TO THE FLOOR AND THE BRAKES DO NOT ENGAGE LIKE THEY USED TO OR ARE SUPPOSE TO. I TOOK IT TO THE HYUNDAI DEALERSHIP WHERE I BOUGHT IT AND HAVE IT SERVICED WITH THIS COMPLAINT AND THEY ENDED UP SELLING ME AND INSTALLING NEW ROTORS AND BRAKE PADS, TWICE, AND THIS DID NOTHING FOR THE PROBLEMS WITH MY BRAKES. WHEN THEY COULDN'T DIAGNOSE THE BRAKE PROBLEM, THEY TRIED TO TELL ME THAT THE PROBLEM WAS WITH MY TRANSMISSION, AND SINCE THEY COULDN'T WORK ON TRANSMISSIONS THEY'D HAVE TO ORDER ME A NEW ONE, WITH ME FOOTING THE BILL. I TOOK IT TO TWO DIFFERENT TRANSMISSIONS SPECIALIST AND BOTH ASSURED ME, AFTER EXTENSIVE TESTING, THAT IT WAS NOT MY TRANSMISSION, BUT THAT THE PROBLEM WAS WITH MY BRAKES. HYUNDAI REFUSED TO LOOK AT MY CAR AGAIN, AND THE SERVICE MANAGER TOLD ME THAT HE "WAS THROUGH WITH MY CAR, AND WASH HIS HANDS OF IT". I TOOK MY CAR TO ANOTHER MECHANIC WHO DIAGNOSED MY PROBLEM, AND TOLD ME THAT HYUNDAI HAD A RECALL ON MY CAR FOR THE EXACT PROBLEM THAT I WAS HAVING AND COMPLAINING ABOUT, AND THAT THE HYUNDAI DEALERSHIP COULDN'T DIAGNOSE CORRECTLY, AND WASHED THEIR HANDS OF MY CAR AND SENT ME BACK ON THE ROAD AFTER TWO SEPARATE INSTALLATIONS OF NEW BRAKE ROTORS AND PADS. I NEVER RECEIVED NOTICE OF THE RECALL FROM MY DEALERSHIP AND I AM STILL EXPERIENCING THE PROBLEM WITH MY BRAKES REQUIRING ME TO HAVE EXERT MORE BRAKE PEDAL TRAVEL, WITH LESS EFFECTIVENESS. NOW, I EVEN HAVE TO PUMP MY BRAKES, AND WHENEVER I HAVE TO DO A HARD OR PANIC STOP, THERE IS A METAL ON METAL TYPE OF GRINDING NOISE FROM MY BRAKES. HOW LONG IS THE RECALL GOOD FOR, AND WHAT DO I HAVE TO DO IN ORDER TO GET MY CAR FIXED UNDER THIS RECALL? MY LIFE IS IN DANGER WHENEVER I DRIVE THIS CAR. THE RECALL WAS ON THE ABS SYSTEM FOR THE 2009-2012 GENESIS SEDAN.

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THE BRAKE PEDAL ON THE SUBJECT CAR, HYUNDAI GENESIS 2011, BECAME TOO SOFT (MUSHY) WHEN PRESSED DOWN. NO BRAKING ACTION UNTIL THE PEDAL IS WITHIN 1" FROM THE FLOOR. AFTER CHECKING WITH THE DEALER, AND TWO OTHER REPUTABLE AUTO REPAIR SHOPS, WE HAD THE BRAKE MASTER CYLINDER REPLACED AT $380 AT ONE SHOP BUT THAT DID NOT FIX THE PROBLEM. I SEARCHED THE INTERNET AND FOUND THAT THE DEALER, IN 2013, HAD COMPLAINTS ABOUT SIMILAR BRAKE PROBLEM ON GENESIS CARS, MADE BETWEEN 2008 AND 2012, AND THE DEALER FOUND AND REPLACED THE "CORROSIVE" BRAKE FLUID AT NO CHARGE ON OVER 27,000 CARS - I AM SURE IT IS A MATTER OF TIME WHEN OUR CAR, THE 2011 GENESIS, WILL SHOW THE SAME PROBLEM, AND SHOULD BE DEALT WITH THE SAY WAY. PLEASE SEE LINK BELOW: HTTP://ARTICLES.LATIMES.COM/2013/OCT/21/AUTOS/LA-FI-HY-HYUNDAI-GENESIS-RECALL-2013102 QUESTION: IS IT SAFE TO DRIVE THE CAR UNDER THESE CONDITIONS, AND WHAT COULD BE THE CAUSE OF THE SOFTNESS IN THE BRAKE PEDAL IF DIFFERENT? ANY FEEDBACK ON THIS IMPORTANT SAFETY MATTER WILL BE GREATLY APPRECIATED. THE CAR IS IN OUR GARAGE. REGARDS [XXX]. ('PARTS OF THIS DOCUMENT HAVE BEEN REDACTED TO PROTECT PERSONALLY IDENTIFIABLE INFORMATION PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6).')*JB

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MY BRAKES HAVE REDUCED PRESSURE AND SPONGY. I SEE OTHERS HAVE SAME ISSUE AND POSSIBLE RECALL. HYUNDAI SAYS MINE IS NOT INCLUDED ALTHOUGH RECALL WAS FOR CARS 2009-2012 (MINE IS 2011). I ALMOST CRASHED BECAUSE OF REDUCED PRESSURE AND CAR WOULD NOT STOP.

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TL* THE CONTACT OWNS A 2011 HYUNDAI GENESIS. WHILE DRIVING 40 MPH, THE VEHICLE STALLED, BUT RESTARTED INDEPENDENTLY AFTER THE FAILURE OCCURRED. THE VEHICLE WAS TAKEN TO A DEALER FOR DIAGNOSTIC TESTING, BUT THE CAUSE OF THE FAILURE WAS NOT DETERMINED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS APPROXIMATELY 90,000.

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I RECENTLY PURCHASED THIS CAR WITH ONLY 35000 MILES ON IT, AND THE 5TH GEAR HAD ALREADY BEEN GRINDING. ABSOLUTELY RIDICULOUS FOR A 2011 CAR TO HAVE TRANNY ISSUES THAT EARLY ON. I THEN TOOK IT TO HYUNDAI TO GET IT REPLACED UNDER WARRANTY AND THEY REPLACED IT. BUT THERE ARE 100S OF PAGES OF FORUMS THAT HAVE THE SAME ISSUE, NOW WITH ONLY 43000 MILES I CAN FEEL 5TH STARTING TO GRIND ON UPSHIFTS AGAIN... I DONT KNOW WHAT TO DO BECAUSE I DONT WANT TO REPLACE A TRANSMISSION EVERY YEAR.

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BRAKE LIGHTS FAILED. DUE TO FAILURE OF DIODE. PREVIOUS SAFETY RECALL ON STOP LAMP SWITCH. NOTED DURING OIL CHANGE BY SERVICE TECHNICIAN.

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I WAS DRIVING DOWN THE HIGHWAY AT APPROXIMATELY 70 MPH AT JUST A LITTLE PAST DUSK WHEN OUT OF NOWHERE I HEARD A VERY LOUD POP. AT FIRST I ASSUMED THAT MY WINDSHIELD HAD BEEN HIT BY A LARGE ROCK OR SOMETHING THAT HAD BEEN KICKED UP OFF THE ROAD AND I IMMEDIATELY BEGAN LOOKING FOR ANY SIGN OF DAMAGE. I SAW NOTHING AND CONTINUED DRIVING. A MINUTE LATER I HEAR A WHISTLING NOISE. TRYING TO FIGURE OUT WHERE IT'S COMING FROM, I EVENTUALLY PARTIALLY SLIDE OPEN THE ROOF PANEL AND DISCOVER THAT THERE IS A GAPING HOLE IN THE SUNROOF. THE MORE I DRIVE, AND THE MORE BUMPS I HIT, MORE AND MORE GLASS KEEPS FALLING. FORTUNATELY, MY SLIDING ROOF PANEL WAS CLOSED, SO IT PREVENTED ANY OF THE GLASS FROM FALLING ON ME. IT COULD BE A BIG SAFETY ISSUE FOR GLASS TO RANDOMLY SHATTER A DRIVER WHO IS ON THE HIGHWAY. FORTUNATELY FOR ME, IT HAD JUST STOPPED RAINING 30 MINUTES BEFORE THIS HAPPENED. I HAVE FILED AN INSURANCE CLAIM, AND THEY'RE GOING TO FIX IT IN A FEW DAYS, BUT IT'S GOING TO COST MORE THAN MY $500 DEDUCTIBLE. ONE ESTIMATE I RECEIVED WAS FOR $600. I'VE KNOWN VERY MANY PEOPLE WHO DRIVE CARS WITH SUNROOFS AND HAVE OWNED PRIOR, AND I HAVE NEVER SEEN OR HEARD OF THIS HAPPENING ON OTHERS. HERE'S HOPING IT DOESN'T RAIN BETWEEN NOW AND WHEN IT'S FIXED. *TR

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TL* THE CONTACT OWNS A 2011 HYUNDAI GENESIS. THE CONTACT STATED THAT THE BRAKES FAILED EVEN WHEN THE PEDAL WAS DEPRESSED TO THE FLOOR. THE DEALER STATED THAT THE HYDRAULIC ELECTRONIC CONTROL UNIT NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS 46,000. UPDATED 05/30/17*LJ *CN

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HYUNDAI GENESIS SEDAN 4.6; WHEN THE CAR IS COLD SUCH AS IN DECEMBER IN NORTHEAST, THE STEERING WHEEL IS VERY DIFFICULT TO TURN. WHEN THE CAR IS COLD, I HAVE TO JERK THE STEERING WHEEL TO GET THE CAR TO TURN, PARTICULARLY TURNING TO THE RIGHT. AFTER THE CAR HEATS-UP, THE STEERING WORDS O.K. TO AVOID HAVING A CRASH WHEN I AM TURNING RIGHT OR LEFT, I HAVE TO ALLOW THE CAR TO HEAT UP FOR 10 MINUTES BEFORE DRIVING IT. NEW POWER STEERING FLUID HAS NOT IMPROVED THE STEERING PERFORMANCE. *TR

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HEADLIGHTS WILL GO OUT WHEN ENGAGING THE TURN SIGNAL WHEN ON THE ON POSITION ONLY ( NOT THE AUTO POSITION) LIGHT WILL REMAIN OFF FOR BETWEEN 1 AND 10 SECONDS. THIS CAN HAPPEN WHEN MOVING OR STOPPED. THERE IS A DEAD SPOT IN THE SWITCH AND JUST TOUCHING IT CAN CAUSE THE HEADLIGHTS TO GO OUT.

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SPORADIC LOW BRAKE PEDAL RESULTING IN DECREASED BRAKING PERFORMANCE. THIS PROBLEM WILL LAST FOR A DAY OR TWO AND THEN GO AWAY. PRESENT AT ALL SPEEDS - EVEN WHEN STOPPED.

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TL* THE CONTACT OWNS A 2011 HYUNDIA GENESIS. WHEN THE BRAKE PEDAL WAS DEPRESSED, THE VEHICLE WOULD NOT STOP IMMEDIATELY. THE BRAKE PEDAL HAD TO BE DEPRESSED TO THE FLOORBOARD TO STOP THE VEHICLE. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC WHO COULD NOT DUPLICATE THE FAILURE. THE MANUFACTURER WAS NOTIFIED. THE FAILURE MILEAGE WAS 75,000.

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TL* THE CONTACT OWNS A 2011 HYUNDAI GENESIS. WHILE DRIVING APPROXIMATELY 25 MPH, THE CRUISE CONTROL ERRONEOUSLY ACTIVATED AND COULD NOT BE TURNED OFF. WHILE DEPRESSING THE BRAKE PEDAL, THE VEHICLE WOULD SLOW DOWN BUT THE CRUISE CONTROL WOULD NOT DEACTIVATE. AFTER SWITCHING THE TRANSMISSION TO NEUTRAL, THE RPMS IMMEDIATELY INCREASED TO 5,000. THE VEHICLE WAS TAKEN TO THE DEALER WHERE IT WAS DIAGNOSED THAT THE CRUISE CONTROL MODULE FAILED AND NEEDED TO BE REPLACED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 60,300.

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TL* THE CONTACT OWNS A 2011 HYUNDAI GENESIS. WHILE DEPRESSING THE BRAKE PEDAL, THE BRAKE LIGHTS FAILED TO ILLUMINATE. THE CAUSE OF THE FAILURE WAS NOT DIAGNOSED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED. THE VIN WAS NOT AVAILABLE. THE FAILURE MILEAGE WAS 33,000.

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COMPLAINT: TOTAL LOSS OF VEHICLE DUE TO ELECTRICAL WIRING HARNESS FAILURE. AFTER RECALL 13V113000, 04/01/13, EXTERIOR LIGHTING:BRAKE LIGHTS: SWITCH WAS FIXED BY DEALERSHIP, WE HAD REPEATED PROBLEMS WITH INTERIOR LIGHTS FAILING, THEN WITH LICENSE PLATE LIGHT BLOWING OUT, AND AS TIME WENT ON OTHER ELECTRICAL THINGS NOT WORKING- BUT ONLY INTERMITTENTLY - WOULD NOT REPEAT THE PROBLEM WHEN WE HAD IT LOOKED AT. FINALLY, AT A CITY STREET STOPLIGHT, MY HUSBAND DRIVING AND I AM IN PASSENGER SEAT, I NOTICED WISP OF SMOKE. CAR THEN FILLED WITH SMOKE THAT SMELLED LIKE BURNING ELECTRICAL. OPENED WINDOWS, SEEMED TO CLEAR, ONLY A MILE TO DESTINATION, AND NOTHING SEEMED WRONG OTHERWISE. WHEN WE STOPPED, CHECKED ALL OVER VEHICLE AND COULD NOT SEE PROBLEM. CAR SAT AN HOUR. WHEN TIME TO LEAVE, CAR WOULD NOT GO IN GEAR, AND DASHBOARD WARNINGS APPEARED. WHILE CAR TURNED OFF, REVERSE LIGHTS CAME ON AND WE COULD NOT MAKE GO OFF. CAR TOWED TO SHOP. TOOK TWO WEEKS FOR SHOP TO FIGURE OUT PROBLEM WAS IN WIRING HARNESS ALONG PASSENGER FRONT AND REAR. MANY WIRES HAD INSULATION MELTED AND/OR CHARRED, LEAVING THEM EXPOSED AND TOUCHING. GEICO DEEMED THE VEHICLE A TOTAL LOSS - EVEN IF THE WIRING HARNESS WAS REPLACED, WOULD STILL NOT KNOW CAUSE. PHOTOS ATTACHED. I WANTED TO REPORT THIS SO IF IT IS BECAUSE OF A COMMON ISSUE, MAYBE IT WOULD HAVE THE CHANCE OF BEING FIXED SO OTHERS MIGHT NOT LOSE THEIR CAR TO THIS PROBLEM.

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CRACKING DASHBOARD BY SRS ON TOP RIGHT SIDE AND ALSO ON TOP LEFT SIDE.

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POWER STEERING STOPPED WORKING WHILE N MOTION ON HIGHWAY WHILE TURNING N CURVE CASE #5206878, FRONT DOOR POWER WINDOW SWITCH REPLACED, BRAKES WENT OUT SUDDENLY WHILE GETTING OFF INTERSTATE TRAVELING FROM ONE SATE TO ANOTHER, ENGINE REPLACED, RADIATOR CRACKED & SPLIT, ALTERNATOR REPLACED

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I WAS SITTING IN MY CAR WITH THE EMERGENCY BREAK ENGAGED WHEN MY CAR STARTED TO ROLL BACK DOWN MY DRIVEWAY. NO MATTER HOW HARD I TRIED I COULD NOT PUSH THE BREAK IN AND THE EMERGENCY BREAK WAS ON THE ENTIRE TIME. MY DOOR IS NOW CRUNCHED UP FROM ROLLING BACK INTO A TREE. IT WENT ALL THE WAY DOWN MY DRIVEWAY, ACROSS THE STREET AND INTO MY NEIGHBORS YARD BEFORE MY HUSBAND WAS ABLE TO GET IT TO STOP BY PUSHING THE BREAK PEDAL AS HARD AS HE COULD. I BRUISED MY SHOULDER TRYING TO GET OUT OF THE CAR WHILE IT WAS ROLLING AWAY.

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TL* THE CONTACT OWNS A 2011 HYUNDAI GENESIS. THE CONTACT STATED THAT THERE WAS A INCREASED IN STOPPING DISTANCE WHEN THE BRAKE PEDAL WAS DEPRESSED. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE CONTACT REFERENCED NHTSA CAMPAIGN 13V489000 (SERVICE BRAKES, HYDRAULIC). THE FAILURE MILEAGE WAS APPROXIMATELY 55,000.

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WHEN ACCELERATING WHILE TURNING A CORNER THE ENGINE LOSES POWER COMPLETELY. IN A HEAVY TRAFFIC SITUATION THIS HAS CAUSED NEAR ACCIDENTS AND ONCOMING DRIVERS TO SLAM ON THE BRAKES. VEHICLE BEGINS AT A DEAD STOP. 1/2 WAY THRU THE TURN THERE IS ALWAYS A COMPLETE LOSS OF POWER AND CAR STALLS FOR SEVERAL SECONDS UNTIL POWER RETURNS. THIS HAPPENS EVERY TIME WHILE ACCELERATING AROUND A CORNER. SCARY

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TL* THE CONTACT OWNS A 2011 HYUNDAI GENESIS. WHILE DRIVING 35 MPH MERGING INTO TRAFFIC, THERE WAS NO RESPONSE WHEN THE BRAKE PEDAL WAS DEPRESSED. THE BRAKES FAILED AND THE VEHICLE JUMPED A CURB. THERE WERE NO INJURIES. THE FRONT BUMPER AND FRONT AND REAR WHEELS WERE DAMAGED. THE VEHICLE WAS TOWED TO A DEALER WHERE IT WAS DIAGNOSED THAT THE REAR BRAKING SYSTEM NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE VIN WAS UNKNOWN. THE FAILURE MILEAGE WAS 68,000.

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TUESDAY FEBRUARY 2, 2016 I WAS DRIVING ON OLYMPIC BLVD APPROXIMATELY 35 PMH. AS I ATTEMPTED TO TURN RIGHT ON THE ROUND ABOUT TO THE AVENUE OF THE STARS I WAS UNABLE TO BRAKE. I FLOORED THE BRAKE PEDAL AND THE BRAKES WERE UNRESPONSIVE. I ATTEMPTED TO BRAKE AGAIN BUT BY THAT TIME IT WAS TOO LATE. MY CAR HIT AND DROVE ONTO THE CURB WHERE IT REMAINED UNABLE TO MOVE UNTIL AAA ARRIVED. I BROKE BOTH LEFT WHEELS AND THE AXEL ALONG WITH OTHER SERIOUS DAMAGE TO THE FRONT OF MY VEHICLE.

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MY 2011 HYUNDAI GENESIS ENGAGED IN UNINTENDED SUDDEN ACCELERATION ON 3/9/16 AT 5:35 PM, IN TAMPA, FL, RESULTING IN A CRASH INTO A DWELLING AT 306 WEST FRANCES AVENUE, TAMPA, FL.33607. VEHICLE WAS IN THE PROCESS OF BEING PARKED ON SIDE OF HOUSE WHEN IT ALL OF A SUDDEN ACCELERATED AND APPLYING THE BRAKES FAILED TO STOP IT

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THE BRAKE PEDAL WOULD BECOME SOFT WHILE DRIVING AND WOULD TRAVEL TO THE FLOOR WITH LITTLE TO NO STOPPING POWER. SEVERAL TIMES BOTH ON CITY STREETS AND FREEWAYS THE VEHICLE BECAME DIFFICULT TO SLOW OR STOP AND ALMOST RESULTED IN SEVERAL COLLISIONS. THE VEHICLE HAD BEEN RECALLED AND PREVIOUSLY SERVICED WITH NEW BRAKE FLUID PER NHTSA CAMPAIGN 13V489000. AT 59,000 MILES I HAD ALERTED THE HYUNDAI SERVICE DEPARTMENT ABOUT THE BRAKE FAILURE. THEY WERE UNABLE TO REPRODUCE THE PROBLEM. THE PROBLEM PERSISTED AND NOW THEY WERE ABLE TO REPRODUCE THE ISSUE. THE INTERMITTENT FAILURE OF THE BRAKE SYSTEM IS LIFE THREATENING AND NEEDS TO BE ADDRESSED. THEIR IS QUITE OBVIOUSLY DEGRADATION OF THE BRAKE SYSTEM COMPONENTS DUE TO THE ORIGINAL BRAKE FLUID NOT HAVING CORROSION INHIBITORS.

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THE ENGINE DOESN'T TURN OVER, AND ACCORDING TO THE MECHANICS AT THE DEALER, IT APPEARS THAT THE "ENGINE IS LOCKED UP". PRIOR TO THE CAR JUST STOPPING WHILE I WAS DRIVING, NONE OF THE ENGINE INDICATOR LIGHTS CAME ON. THIS CAR HAS 23,000 MILES. THE MECHANICS HAVE CONTACTED THE WARRANTY DEPARTMENT WHO HAVE REQUESTED PICTURES OF THE OIL PAN. I RECEIVED AN OIL CHANGE EXACTLY ONE MONTH BEFORE THIS INCIDENT AND NO ONE AT JIFFY LUBE NOTED ANY PROBLEMS.

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