What 144 owners told NHTSA about the 2011 Hyundai Genesis Coupe

I was driving home on January 1, 2023 at 5 AM at about 60 mph on an interstate when I heard a sound come from the back of my car and then looked into the rearview mirror and smelled smoke and saw fire flames in my rear and side mirrors. I tried to use my brakes to stop my car, but the brakes would not work, so I took it out of Drive and put it into park… which slowed the car down and I was able to exit the car right before it burst into flames. The car is now a total loss.

NHTSA ODI 11500374

THE CAR WAS PARKED (NOT RUNNING OR MOVING) IN AN OPEN AIR GROCERY STORE PARKING LOT. I WAS IN THE GROCERY STORE FOR APPROXIMATELY 20 MINUTES AND CAME OUT TO FIND A CROWD AND A FIRE CREW WHO HAD JUST PUT OUT THE FIRE IN THE HOOD AREA OF MY CAR. I HAVE PHOTOS OF THE CAR BUT THEY ARE ON MY PHONE AND I DON'T KNOW HOW TO SEND THEM TO COMPUTER.

NHTSA ODI 11382916

THE HYUNDAI GENESIS COUPE 2011 WAS INVOLVED IN AN ACCIDENT ON THE HIGHWAY AND THE AIRBAGS DID NOT DEPLOY DURING THE CRASH. HYUNDAI INSPECTED THE CAR AND DENIED ANY RESPONSIBILITY. *TR

NHTSA ODI 11325311

FREEWAY DRIVING AT SPEED LIMIT (65MPH) PASSENGER SEAT HEAD REST SELF ENERGIZED CAUSING PASSENGER TO BECOME UNCONCIOUS FOR ONE OR TWO MINUTES, WITHOUT WARNING. AUTO HAD NO ACCICENTS NOR ANY OTHER DAMAGE TO HEADREST OR SEAT. PASSENGER COMMENT AFTER HE BECAME CONCIOUS WAS "WHY DID YOU HIT ME." PRECEEDED BY A NOISE LIKE A METAL PIPE BEING DROPPED. THERE WAS NO REASON FOR THE 'REAR END COLLISION SENSOR LOCATED AT SEAT BASE TO ENERGIZE. THE HEADREST CAME FORWARD STRIKING BACK OF HEAD CAUSING A POSSIBLE CONCUSION. A DIFFERENT RESULT WOULD HAVE CAUSED DEATH IF IT WAS THE DRIVER SIDE. FAILURE WAS CAUSED BE SPRING TENSION CONTINIOUS ON PLASTIC AND BOTH THE FRONT AND REAR PIECES, BUT ONLY THE FRONT PART IS AVAILABLE FOR REPAIR. THIS FORCES REPLACEMENT OF THE ENTIRE HEADREST ASSEMBLY. (QUOTED $792). REPAIR NOT AVAILABLE IN A TIMELY MANNER.

NHTSA ODI 11289988

THE HEADREST DISENGAGED INTO 2 PARTS AND HURT MY GIRLFIREND'S NECK.

NHTSA ODI 11282696

ABS MODULE FAILED. BRAKE PEDAL GOES DOWN TO FLOOR TO STOP THE VEHICLE.

NHTSA ODI 11183707

TL* THE CONTACT OWNS A 2011 HYUNDAI GENESIS. WHILE DRIVING 70 MPH, THE STEERING WHEEL SHOOK AND WHITE SMOKE AND A BURNING ODOR WERE NOTICED FROM UNDER THE HOOD. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE AND OPENED CASE NUMBER: X0679RC4LK. THE CONTACT WAS ADVISED TO TAKE THE VEHICLE TO REGIONAL HYUNDAI (2380 W KENOSHA ST BROKEN ARROW, OK 74012 918-806-2000) WHERE IT WAS DETERMINED THAT THE VIN WAS EXCLUDED FROM NHTSA CAMPAIGN NUMBER: 13V489000 (SERVICE BRAKES, HYDRAULIC). ALSO, THE REPAIR EXPENSE WOULD BE THE CONTACT'S RESPONSIBILITY. THE FAILURE MILEAGE WAS 89,000.

NHTSA ODI 11003679

COMPLAINT: TOTAL LOSS OF VEHICLE DUE TO ELECTRICAL WIRING HARNESS FAILURE. AFTER RECALL 13V113000, 04/01/13, EXTERIOR LIGHTING:BRAKE LIGHTS: SWITCH WAS FIXED BY DEALERSHIP, WE HAD REPEATED PROBLEMS WITH INTERIOR LIGHTS FAILING, THEN WITH LICENSE PLATE LIGHT BLOWING OUT, AND AS TIME WENT ON OTHER ELECTRICAL THINGS NOT WORKING- BUT ONLY INTERMITTENTLY - WOULD NOT REPEAT THE PROBLEM WHEN WE HAD IT LOOKED AT. FINALLY, AT A CITY STREET STOPLIGHT, MY HUSBAND DRIVING AND I AM IN PASSENGER SEAT, I NOTICED WISP OF SMOKE. CAR THEN FILLED WITH SMOKE THAT SMELLED LIKE BURNING ELECTRICAL. OPENED WINDOWS, SEEMED TO CLEAR, ONLY A MILE TO DESTINATION, AND NOTHING SEEMED WRONG OTHERWISE. WHEN WE STOPPED, CHECKED ALL OVER VEHICLE AND COULD NOT SEE PROBLEM. CAR SAT AN HOUR. WHEN TIME TO LEAVE, CAR WOULD NOT GO IN GEAR, AND DASHBOARD WARNINGS APPEARED. WHILE CAR TURNED OFF, REVERSE LIGHTS CAME ON AND WE COULD NOT MAKE GO OFF. CAR TOWED TO SHOP. TOOK TWO WEEKS FOR SHOP TO FIGURE OUT PROBLEM WAS IN WIRING HARNESS ALONG PASSENGER FRONT AND REAR. MANY WIRES HAD INSULATION MELTED AND/OR CHARRED, LEAVING THEM EXPOSED AND TOUCHING. GEICO DEEMED THE VEHICLE A TOTAL LOSS - EVEN IF THE WIRING HARNESS WAS REPLACED, WOULD STILL NOT KNOW CAUSE. PHOTOS ATTACHED. I WANTED TO REPORT THIS SO IF IT IS BECAUSE OF A COMMON ISSUE, MAYBE IT WOULD HAVE THE CHANCE OF BEING FIXED SO OTHERS MIGHT NOT LOSE THEIR CAR TO THIS PROBLEM.

NHTSA ODI 10908200

I WAS SITTING IN MY CAR WITH THE EMERGENCY BREAK ENGAGED WHEN MY CAR STARTED TO ROLL BACK DOWN MY DRIVEWAY. NO MATTER HOW HARD I TRIED I COULD NOT PUSH THE BREAK IN AND THE EMERGENCY BREAK WAS ON THE ENTIRE TIME. MY DOOR IS NOW CRUNCHED UP FROM ROLLING BACK INTO A TREE. IT WENT ALL THE WAY DOWN MY DRIVEWAY, ACROSS THE STREET AND INTO MY NEIGHBORS YARD BEFORE MY HUSBAND WAS ABLE TO GET IT TO STOP BY PUSHING THE BREAK PEDAL AS HARD AS HE COULD. I BRUISED MY SHOULDER TRYING TO GET OUT OF THE CAR WHILE IT WAS ROLLING AWAY.

NHTSA ODI 10864507

TUESDAY FEBRUARY 2, 2016 I WAS DRIVING ON OLYMPIC BLVD APPROXIMATELY 35 PMH. AS I ATTEMPTED TO TURN RIGHT ON THE ROUND ABOUT TO THE AVENUE OF THE STARS I WAS UNABLE TO BRAKE. I FLOORED THE BRAKE PEDAL AND THE BRAKES WERE UNRESPONSIVE. I ATTEMPTED TO BRAKE AGAIN BUT BY THAT TIME IT WAS TOO LATE. MY CAR HIT AND DROVE ONTO THE CURB WHERE IT REMAINED UNABLE TO MOVE UNTIL AAA ARRIVED. I BROKE BOTH LEFT WHEELS AND THE AXEL ALONG WITH OTHER SERIOUS DAMAGE TO THE FRONT OF MY VEHICLE.

NHTSA ODI 10852083

MY 2011 HYUNDAI GENESIS ENGAGED IN UNINTENDED SUDDEN ACCELERATION ON 3/9/16 AT 5:35 PM, IN TAMPA, FL, RESULTING IN A CRASH INTO A DWELLING AT 306 WEST FRANCES AVENUE, TAMPA, FL.33607. VEHICLE WAS IN THE PROCESS OF BEING PARKED ON SIDE OF HOUSE WHEN IT ALL OF A SUDDEN ACCELERATED AND APPLYING THE BRAKES FAILED TO STOP IT

NHTSA ODI 10846064

TL* THE CONTACT OWNS A 2011 HYUNDAI GENESIS. WHILE IDLING AT A STOP LIGHT, THE CONTACT'S VEHICLE ACCELERATED AND CRASHED INTO THE REAR OF ANOTHER VEHICLE. THE VEHICLE WAS TOWED TO A DEALER WHERE IT WAS NOT DIAGNOSED OR REPAIRED. A POLICE REPORT WAS FILED AND THERE WERE NO INJURIES. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 38,233.

NHTSA ODI 10818473

ON DECEMBER 18, 2015 AT APPROXIMATELY 4:45PM, MY HUSBAND AND I WERE BEGINNING OUR TRIP TO AN EVENT. WE WERE STOPPED AT A STOP LIGHT, ABOUT THE 4TH OR 5TH CAR IN LINE TO TURN LEFT ONTO A MAJOR ROAD. THERE ARE 2 LANES FOR TURNING LEFT AND WE WERE IN THE TURN LANE NEXT TO THE LANE THAT GOES STRAIGHT ACROSS THE MAIN ROAD BECAUSE WE WERE GOING TO HAVE TO MAKE THE FIRST RIGHT ONTO THE INTERSTATE AFTER GETTING ON THE MAIN ROAD. WE HAD ALREADY COME TO A COMPLETE STOP AND HAD BEEN STOPPED FOR PROBABLY A MINUTE OR SO. CARS WERE ALSO STOPPED BEHIND US. IT IS A STEEP HILL, AND WE WERE FACING UPHILL SO HIS FOOT WAS FIRMLY ON THE BRAKES. THEN ALL OF A SUDDEN THE ENGINE JUST STARTED ROARING LIKE IT WAS FULL THROTTLE AND IT TOOK OFF FORWARD AND HIT A NISSAN FRONTIER PICKUP TRUCK IN FRONT OF US. IT WENT UNDER THE TRUCK'S BUMPER AND KEPT PLOWING FORWARD. HE TRIED TO TAKE IT OUT OF GEAR AND IT WOULD NOT GO. WE WATCHED AS THE HOOD KEPT CRUMPLING MORE AND MORE AS WE WERE LIFTING UP THE TRUCK AS WE WERE GOING UNDER IT. THE BACK WHEELS OF THE TRUCK WERE OFF OF THE GROUND. I FINALLY THOUGHT TO REACH OVER AND TURN THE ENGINE OFF. THANK THE LORD, IT SHUT OFF BEFORE ANYONE GOT HURT.

NHTSA ODI 10818508

TL* THE CONTACT OWNS A 2011 HYUNDAI GENESIS EQUIPPED WITH BRIDGESTONE POTENZA TIRES, SIZE: 255/45R18 (NA). WHILE DRIVING 65 MPH, THERE WAS A LOUD ABNORMAL NOISE UNDERNEATH THE VEHICLE. THE VEHICLE BEGAN TO LOSE CONTROL. WHILE ATTEMPTING TO CONTROL THE VEHICLE AND SLOW DOWN, HE CRASHED INTO A MEDIAN. THE CONTACT INSPECTED THE VEHICLE AND NOTICED THAT THE FRONT DRIVER SIDE TIRE WAS LOW. THE CONTACT HAD THE VEHICLE TOWED TO THE DEALER WHERE IT WAS DIAGNOSED THAT THE STEEL BELTS FAILED AND NEEDED TO BE REPLACED. THE TWO FRONT TIRES WERE REPLACED. THE TIRES WERE ORIGINAL TIRES. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE APPROXIMATE VEHICLE AND TIRE FAILURE MILEAGE WAS 21,000.

NHTSA ODI 10783362

MY WIFE WAS HIT FROM THE REAR AND PUSHED INTO A TREE DEAD CENTER. THE AIR BAG DID NOT INFLATE. SHE RECEIVED 4 BROKEN RIBS AND A BROKEN CHEST BONE SHE WAS MAKING A U TURN AND THE OTHER CAR WAS SPEEDING AND HIT HER IN THE REAR AND PUSHED HER 100 FEET ACROSS THE STREET INTO A TREE.....UPDATED 10/19/15 *BF

NHTSA ODI 10779553

SEAT HEATER ELEMENTS BURNING DRIVERS BACK AND BOTTOM WHILE DRIVING THE CAR WITH NO SWITCHES TURNED ON. DEALER DIAGNOSES THAT THE PROBLEM IS HEATER SWITCH AND REPLACES AFTER THREE VISITS TO DEALERSHIP ON FLORIN IN SACRAMENTO CA. DEALER CLAIMS THAT THEY TESTED THE SEAT AND IT WAS FINE , BUT OWNER USES CAR FOR WORK , AND THE BURNING CONTINUES. *TR

NHTSA ODI 10664582

I WAS DRIVING AT 35 MPH IN THE LANE, THE CAR ON THE LEFT LANE HIT THE REAR BODY AND TIRE OF DRIVER SIDE, BUT THE CAR DIDN'T STOP EVEN AFTER THE IMPACT. AFTER THE COLLISION, I PRESSED VERY HARD ON THE BRAKE PEDAL TO STOP, BUT IT KEPT MOVING, EVEN INCREASED ITS SPEED UP TO 60 MPH, AND TURNED INTO THE DIFFERENT DIRECTION. ALSO THE WHEEL WAS STUCK BY ITSELF AND I WAS NOT ABLE TO TURN ANYWHERE WITH MY HANDS. IT WENT OFF THE OPPOSITE SIDE OF THE ROAD WITHOUT ANY CONTROL. 20 YEARS OLD TOYOTA CAMRY WAS ABLE TO STOP AT THE SPOT OF COLLISION, BUT HYUNDAI GENESIS COULDN'T. THE WHEEL AND THE BRAKE WERE BOTH STUCK AND UNABLE TO BE CONTROLLED AND CRASHED INTO THE ELECTRIC POLE. THE AIR BAG WAS DEPLOYED, AND HYUNDAI GENESIS WAS TOTALED. IN 2014, THE BRAKE RECALL SERVICE WAS RECEIVED TWO TIMES FROM THE DEALER. THERE MUST BE THE MECHANICAL FAILURE IN THE BRAKE, SPEED CONTROL, AND THE WHEEL WHICH CAUSED THIS TOTAL LOSS. I WAS INJURED AND TAKEN BY THE AMBULANCE LATER. I NEVER HAD ANY ACCIDENTS LIKE THIS BEFORE WITH ANY OTHER CARS! *TR

NHTSA ODI 10651755

TL* THE CONTACT OWNS A 2011 HYUNDAI GENESIS COUPE. THE CONTACT STATED THAT WHILE DRIVING AT AN UNKNOWN SPEED, THE CONTACT CRASHED HEAD ON INTO A TREE. THE AIR BAGS FAILED TO DEPLOY. A POLICE REPORT WAS FILED. THE CONTACT SUSTAINED FRACTURES TO THE STERNUM, A BRAIN HEMORRHAGE, AND WHIPLASH. THE VEHICLE WAS NOT REPAIRED AND THE MANUFACTURER WAS NOTIFIED. THE FAILURE MILEAGE WAS 45,000.

NHTSA ODI 10605214

WHEN STARTING MY CAR, RPMS JUMPED TO 4 WITHOUT PRESS ANY PEDALS. AND MY CAR WAS SHAKING AND REALLY BIG SOUND FROM ENGINE WHILE ITS ON PARK. AND I SWITCHED TO DRIVE MODE AND SUDDENLY MY CAR MOVE FORWARD BY ITSELF. AND THEN HIT SIDEWALK AND HEATSHIELD GOT DAMAGED. I WENT TO DEALERSHIP. BUT NO PROBLEM FOUND. I WAS REALLY SCARED, I THOUGHT IM GONNA DIE. *TR

NHTSA ODI 10498394

TL* THE CONTACT OWNS A 2011 HYUNDAI GENESIS. THE CONTACT WAS DRIVING AT AN UNKNOWN SPEED AND LOST CONTROL OF THE VEHICLE, CRASHING INTO AN EMBANKMENT. THE AIR BAGS FAILED TO DEPLOY. THE CONTACT WAS NOT INJURED. THE VEHICLE WAS DESTROYED. THE LOCAL DEALER INSPECTED THE VEHICLE BUT WAS UNABLE TO PROVIDE A REASON WHY THE AIR BAGS FAILED TO DEPLOY. THE FAILURE AND CURRENT MILEAGE WAS 17,000.

NHTSA ODI 10493393

ON 8/16/11, WHILE DRIVING DOWN A COUPLE OF HILLS ON MY BRAKES, APPROACHING A CAR & STOP SIGN AT AN INTERSECTION A LITTLE OVER 2 BLOCKS AWAY, I PRESSED DOWN HARDER ON THE BRAKE PEDAL TO COME TO A COMPLETE STOP. THE CAR, A NEW, 2011 HYUNDAI GENESIS, WOULD NOT STOP. I CONTINUED TO PRESS HARDER AND HARDER ON THE BRAKE, BUT THE CAR WOULD NOT STOP. IT JUST CONTINUED AT TO MOVE AT THE SPEED I WAS DRIVING DOWN THE HILL, APPROXIMATELY 15-20 MPH. AS A RESULT, THE CAR ROLLED DIRECTLY INTO THE CAR SITTING AT THE STOP SIGN. *TR

NHTSA ODI 10420792

TL*THE CONTACT OWNS A 2011 HYUNDAI GENESIS. THE CONTACT STATED WHILE ATTEMPTING TO PARK, THE VEHICLE SUDDENLY ACCELERATED CAUSING THE CONTACT TO CRASH INTO A WALL ON APRIL 23, 2011. ON JUNE 3, 2011 WHILE APPROACHING A STOP SIGN, THE VEHICLE ACCELERATED THROUGH THE STOP SIGN AND STRUCK ANOTHER VEHICLE ON THE REAR FENDER. A POLICE REPORT WAS FILED. THE CONTACT AND PASSENGER WERE NOT INJURED. THE DEALERSHIP WAS CONTACTED AND STATED THAT THEY HAD NEVER HEARD OF THAT TYPE OF FAILURE. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE FAILURE MILEAGE WAS 1,000 AND THE CURRENT MILEAGE WAS 2,000. UPDATED 07/08/11 *BF UPDATED 11/18/11.*JB

NHTSA ODI 10406955