What 144 owners told NHTSA about the 2011 Hyundai Genesis Coupe

Passenger side seat's active headrest auto deployed/broke when I was driving the car alone. This might be safety issue if driver seat headrest also breaks while driving.

NHTSA ODI 11745785

When the car gets wet, it sends my dashboard lights flashing, and I’m able to put the car in gear without stepping on the brake, I brought it to numerous of Honda dealerships and other mechanical shops, and they are undetermined to find the cause

NHTSA ODI 11652639

The contact’s son owns a 2011 Hyundai Genesis Coupe. The contact stated the brake light was illuminated. The vehicle was taken to a certified mechanic who performed a pressure test and determined that the ABS module had failed due to a leak. The contact was informed that the ABS module needed to be replaced. The contact stated that brake fluid was added for the brake light to turn off. The dealer informed the contact the vehicle was unsafe to drive. The vehicle had not been repaired. The manufacturer was not made aware of the failure. The failure mileage was approximately 57,444.

NHTSA ODI 11638272

The brake lines and fuel lines were corroded. The corrosion of the brake lines would lead to brake failure and the corrosion of the fuel lines would lead to a fire. The Hyundai dealer was the first to find the brake problem and after inspection by my mechanic, the fuel lines were also found to be corroded. I took my car in for a recall service at the dealer and after the service my brake light would illuminate when decelerating(with or without brakes being applied) .

NHTSA ODI 11627835

The contact owns a 2011 Hyundai Genesis Coupe. The contact stated while driving at an undisclosed speed during a rainstorm, there was water leaking into the interior of the vehicle through the rear windshield. The contact observed mold developing throughout the interior of the vehicle. Later, the contact stated that upon attempting to start the vehicle, there was a fuel odor inside the vehicle. After a visual inspection, the contact observed fuel leaking in the engine compartment. No warning lights were illuminated. The vehicle was taken to an independent mechanic, who diagnosed a failure with the fuel rail after observing a crack in the fuel rail. The vehicle was not repaired. The manufacturer was notified of the failure but referred the contact to the NHTSA Hotline for assistance. The failure mileage was 152,000.

NHTSA ODI 11589660

The contact owns a 2011 Hyundai Genesis Coupe. The contact received notification of NHTSA Campaign Number: 23V651000 (Service Brakes, Hydraulic) however, the part to do the recall repair was not yet available. The local dealer was not contacted. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The contact had not experienced a failure. VIN tool confirms parts not available.

NHTSA ODI 11584050

The car stops while driving and all the lights on the dash lights up. Happened a couple of times in the last 2 days, both the times the speed was around 20-30 mph. I am really worried about the issue and called the closest Hyundai dealer at San Bruno, CA who gave an appointment in May to check it.

NHTSA ODI 11577895

The contact owns a 2011 Hyundai Genesis Coupe. The contact received notification of NHTSA Campaign Number: 23V651000 (Service Brakes, Hydraulic) however, the part to do the recall repair was not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The dealer was made aware of the issue and confirmed that parts were not yet available. The manufacturer was made aware of the issue and confirmed that parts were not yet available. The contact had not experienced a failure. VIN tool confirms parts not available.

NHTSA ODI 11561292

The HECU has been malfunctioning in my car for over a year now. It is an open recall for my make, model and year of car. I took it to Bob Rohrman Indy Hyundai and they diagnosed the failed part. This part affects my ABS. There are currently two warning lights on one for the ECS which is the traction control stabilizer and the ABS light is on. Meaning the use of the breaking system is limited and not working properly. I have asked the corporate Hyundai to uphold the recall warranty but I was advised they would not cover this because my vehicle has a rebuilt title. I drive my vehicle on a daily basis and I’m terrified of my brakes going out. The corrosion from the fluid is what causes the HECU to malfunction and it is so scary to think about. This problem was diagnosed and first reported to my his dealership on 6/23/2022.

NHTSA ODI 11558675

Headlights will intermittently flicker off for several seconds when using turn signal. I understand this is already noted in TSB 20-BE-009H

NHTSA ODI 11556020

The car accelerates itself randomly. It’s happened with a lot of Genesis’s of this generation. Almost crashed due to it. Very unsafe. Gave the vehicle to a friend and the problem reoccurred and he captured a video that I have

NHTSA ODI 11554426

The contact owns a 2011 Hyundai Genesis Coupe. The contact received notification of NHTSA Campaign Number: 23V651000 (Service Brakes, Hydraulic) however, the part to do the recall repair was not yet available. The local dealer was made aware of the issue and confirmed that parts were not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The contact had not experienced a failure. VIN tool confirms parts not available.

NHTSA ODI 11554172

The window regulators are built with a hard plastic that essentially melts in Florida heat and then your windows just drop. Each window in my car has dropped and will not go back up without paying Hyundai a lot of money to repair the window. For instance, in December 2022 I paid Hyundai $660 to repair the right rear window and in August 2022 I paid Hyundai $651 to repair the left rear window regulator (second repair). Now the front driver side window has to be repaired for the second or third time. The parts were ordered and just the parts will cost $900 and I still will have to pay the labor expenses for inferior made materials. The driver side window was replaced and a new regulator was installed by Napleton Hyundai in West Palm Beach. I do not have the paperwork for the repairs made by Napleton. Then Coastal Hyundai in Melbourne, Florida worked on the rest of the windows including putting in a new regulator in the driver side and will install a new motor. These windows are neither reliable nor safe and should not have been constructed with plastic. They just fall and will not go back up. The window parts should have been recalled and replaced. I attached a copy of the invoices that I have paid already and could locate. Also, I want to report that when I contacted Hyundai to issue a complaint about the right rear window in December 2022 it took 30 days for the customer service representative to respond to me. He apparently, would document that he planned to call me in the computer and never followed through. I called and asked to talk to his Supervisor and was told that I would have to talk with him. Not having a Supervisor to talk with was also a problem because he knew that I could only talk to him so he took his time. I don't know if anything will be done but I wanted to document my concerns.

NHTSA ODI 11522961

The contact owns a 2011 Hyundai Genesis Coupe. The contact stated that while driving at an undisclosed speed, the brake pedal went to the floorboard while depressed. The contact firmly depressed the brake pedal to stop the vehicle. The contact changed the brake fluid; however, the failure recurred. The contact related the failure to NHTSA Campaign Number: 13V489000 (Service Brakes, Hydraulics). The vehicle was not diagnosed nor repaired by an independent mechanic or dealer. The manufacturer was not made aware of the failure. The failure mileage was approximately 98,000.

NHTSA ODI 11509835

I was driving home on January 1, 2023 at 5 AM at about 60 mph on an interstate when I heard a sound come from the back of my car and then looked into the rearview mirror and smelled smoke and saw fire flames in my rear and side mirrors. I tried to use my brakes to stop my car, but the brakes would not work, so I took it out of Drive and put it into park… which slowed the car down and I was able to exit the car right before it burst into flames. The car is now a total loss.

NHTSA ODI 11500374

Part number 82655-2M000 door handle base broke. This makes it so the door cannot be opened from the outside. If I were in an accident and my door was crushed no one could open the other door to get me out. This same pet was in a safety recall for a different model of theirs.

NHTSA ODI 11497606

Brakes stop working randomly. Press pedal down and there is very little braking power. Had to pump brakes and limp home. Came back after sitting a while. This has happened several times - 6/7.

NHTSA ODI 11443955

The contact owns a 2011 Hyundai Genesis. The contact stated that the passenger’s side frontal air bag inflator slits were visible from a crack in the dashboard. There were no warning lights illuminated. The dealer was notified of the failure and advised the contact that they could not assist as there was no open recall related to the failure. The manufacturer was not notified of the failure. The vehicle was not diagnosed or repaired. The approximate failure mileage was 55,000.

NHTSA ODI 11442152

The contact owns a 2011 Hyundai Genesis. The contact stated that the passenger's side frontal air bag inflator slits were visible from a crack in the dashboard. The air bag warning light was illuminated. The dealer was notified of the failure and advised the contact that the dashboard needed to be replaced. The dealer also advised the contact that they could not assist as there was no open recall related to the failure. The manufacturer was not notified of the failure. The vehicle was not repaired. The approximate failure mileage was 100,000.

NHTSA ODI 11442154

While driving on the highway at 65MPH the driver front tire wables, the tires feel unsafe and not stable. When going over long road cracks on the highway the whole car wabbles and if i dont grab the stearing wheel really hard to not loose control of the vehicle. The ESC light its always on so i know the traction or stability control is not working properly, also the TPM light is also not working because its always been on since purchased the car.

NHTSA ODI 11418402

TL* THE CONTACT OWNS A 2011 HYUNDAI GENESIS. THE CONTACT STATED THAT THE BRAKE PEDAL WAS SQUISHY WHICH RESULTED IN FARTHER BRAKE PEDAL TRAVEL WHILE ATTEMPTING TO STOP THE VEHICLE. THERE WAS NO WARNING LIGHT ILLUMINATED. THE VEHICLE WAS NOT TAKEN TO A DEALER. THE VEHICLE WAS NOT REPAIRED. UPON INVESTIGATION, THE CONTACT ASSOCIATED THE FAILURE WITH NHTSA CAMPAIGN NUMBER: 13V489000 (SERVICE BRAKES, HYDRAULIC) HOWEVER, THE VIN WAS NOT INCLUDED. THE MANUFACTURER WAS INFORMED OF THE FAILURE BUT OFFERED NO ASSISTANCE. THE FAILURE MILEAGE WAS APPROXIMATELY 56,000.

NHTSA ODI 11415117

THE CAR WAS PARKED (NOT RUNNING OR MOVING) IN AN OPEN AIR GROCERY STORE PARKING LOT. I WAS IN THE GROCERY STORE FOR APPROXIMATELY 20 MINUTES AND CAME OUT TO FIND A CROWD AND A FIRE CREW WHO HAD JUST PUT OUT THE FIRE IN THE HOOD AREA OF MY CAR. I HAVE PHOTOS OF THE CAR BUT THEY ARE ON MY PHONE AND I DON'T KNOW HOW TO SEND THEM TO COMPUTER.

NHTSA ODI 11382916

IBRAKE FAILURE! HYDRAULIC MODULE ASSY FAILURE WAS DRIVING THE VEHICLE AND DURING THE DRIVE, MY BRAKE ALL OF A SUDDEN BECAME SOFT AND REQUIRED ME TO PUSH ALL THE WAY TO THE FLOOR TO STOP THE CAR. I BELIEVE IT'S REFERRED TO AS SPONGY BRAKES. I TOOK THE CAR TO AN INDEPENDENT MECHANIC SHOP AND THEY DIAGNOSED A FAULTY HYDRAULIC MODULE ASSEMBLY. I ALSO CALLED THE DEALER AND THEY MENTIONED THERE WAS A RECALL ON THE BRAKE FLUID DUE TO ITS POTENTIAL TO CAUSE CORROSION IN THE BRAKE SYSTEM. THE DEALER IS NOW QUOTING ME ~$3,400 TO REPAIR AND REPLACE THE HYDRAULIC MODULE ASSY. WOW!! I CALLED HYUNDAI USA AND THEY SAID SINCE THE CAR WAS OUT OF WARRANTY THEY WOULD NOT COVER THE REPAIR, I INFORMED THEM OF THE RECALL ON FLUID AND THEY SAID IT DOES NOT COVER THE PARTS THAT WERE DAMAGED BY THE BAD FLUID. THIS IS UNFAIR AND EXCESSIVE BEHAVIOR ON THE PART HYUNDAI. CLEARLY THEY RECOGNIZED THE FLUID WAS DAMAGING BRAKE COMPONENTS BUT ARE UNWILLING TO COVER RELATED REPAIRS. THE BRAKES ON THIS CAR ARE AN ACCIDENT WAITING TO HAPPENING SINCE THE BRAKES ARE FAILING. I WOULD NOT BUY ANOTHER HYUNDAI VEHICLE KNOWING THEY WON'T COVER CRITICAL SAFETY COMPONENTS. OTHERS HAVE VOICED THE SAME ISSUE WITH NO SUPPORT FROM HYUNDAI. *TR

NHTSA ODI 11330082

THE HYUNDAI GENESIS COUPE 2011 WAS INVOLVED IN AN ACCIDENT ON THE HIGHWAY AND THE AIRBAGS DID NOT DEPLOY DURING THE CRASH. HYUNDAI INSPECTED THE CAR AND DENIED ANY RESPONSIBILITY. *TR

NHTSA ODI 11325311

CAR HAS SHUT OFF TWICE WHILE DRIVING AT A SLOW SPEED. JERKS THEN SHUTS OFF WHILE IN DRIVE AND FOOT ON BRAKE. I HAD TO PUT THE CAR IN PARK AND RESTART IT WITH NO ISSUES. NO LIGHTS OR ANY THING CAME ON. I WAS AT A STOP SIGN.

NHTSA ODI 11315863