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What 144 owners told NHTSA about the 2011 Hyundai Genesis Coupe

These are the actual owner complaints behind this car’s reliability verdict, filed with the federal government, unedited. They’re unverified reports, not confirmed defects: read them as leads for your pre-purchase inspection, not a diagnosis.

All (144)Crash / fire / injury (22)Brakes (35)Electrical system (20)Engine (16)Speed control (16)Steering (12)Lights (11)Transmission & drivetrain (9)Airbags (7)Body & structure (6)Fuel system (6)

6 of 144 complaints match · Body & structure · clear filters

Dec 15, 2022Body & structure

Part number 82655-2M000 door handle base broke. This makes it so the door cannot be opened from the outside. If I were in an accident and my door was crushed no one could open the other door to get me out. This same pet was in a safety recall for a different model of theirs.

NHTSA ODI 11497606

Dec 10, 2020Electrical systemBody & structureEngineFire

THE CAR WAS PARKED (NOT RUNNING OR MOVING) IN AN OPEN AIR GROCERY STORE PARKING LOT. I WAS IN THE GROCERY STORE FOR APPROXIMATELY 20 MINUTES AND CAME OUT TO FIND A CROWD AND A FIRE CREW WHO HAD JUST PUT OUT THE FIRE IN THE HOOD AREA OF MY CAR. I HAVE PHOTOS OF THE CAR BUT THEY ARE ON MY PHONE AND I DON'T KNOW HOW TO SEND THEM TO COMPUTER.

NHTSA ODI 11382916

Jun 17, 2016Body & structure

CRACKING DASHBOARD BY SRS ON TOP RIGHT SIDE AND ALSO ON TOP LEFT SIDE.

NHTSA ODI 10874774

Oct 4, 2015AirbagsBody & structureCrash1 injury

MY WIFE WAS HIT FROM THE REAR AND PUSHED INTO A TREE DEAD CENTER. THE AIR BAG DID NOT INFLATE. SHE RECEIVED 4 BROKEN RIBS AND A BROKEN CHEST BONE SHE WAS MAKING A U TURN AND THE OTHER CAR WAS SPEEDING AND HIT HER IN THE REAR AND PUSHED HER 100 FEET ACROSS THE STREET INTO A TREE.....UPDATED 10/19/15 *BF

NHTSA ODI 10779553

Apr 2, 2014SteeringBody & structure

LETTER FROM CONGRESSMAN SARBANES ON BEHALF OF CONSTITUENT RE VEHICLE SAFETY. *SMD THE CONSUMER STATED THERE WAS A METAL-ON-METAL SOUND COMING FROM THE VEHICLE AND THE STEERING WOULD BIND WHILE DRIVING. THE VEHICLE WAS TAKEN TO THE DEALER, WHERE THE NOISE AND STEERING ISSUES WERE CONFIRMED. THE DEALER STATED THE PROBLEM WAS DUE TO A SEAM FAILURE ON THE CHASSIS. THE STEERING PUMP WAS REPLACED. HOWEVER, A MONTH LATER, THE PROBLEM RETURNED. *JB

NHTSA ODI 10576633

Jun 21, 2011Body & structureEquipment

2011 GENESIS, HAS BACKUP CAMERA , BUT NO AUDIO ASSIST, YOU MUST BE 2-5 FT BEFORE YOU SEE THE OBJECT IN THE SCREEN. HAVE WRITTEN TO HYUNDAI. WAS TOLD WHEN WE BROUGHT THE CAR THAT IT CAME WITH A BACKUP CAMERA, THEY ARE SELLING THE CAR WITHOUT THE HELP OF AN AUDIO DEVISE. I HAVE ALL THE PAPERWORK FROM HYUNDAI, WHERE THEY TOLD ME THAT THEY CANNOT DUE ANYTHING TO GIVE ME A AUDIO ASSIST. I CAN FORWARD THESE PAPERS TO YOU IF NEEDED. PLEASE CONTACT ME, THERE IS NOT ENOUGH SPACE TO REALLY WRITE ABOUT THIS PROBLEM. *TR

NHTSA ODI 10407661

Working with the data? Download all 144 complaints as CSV · fetched from NHTSA July 26, 2026

How to use these: a complaint is one owner’s report, filed voluntarily and published unverified. Patterns matter more than any single story. If several owners describe the same failure at similar mileage, put that system at the top of your pre-purchase inspection list. Back to the full 2011 Hyundai Genesis Coupe verdict →