Feb 1, 2016Speed controlEngine
ON DECEMBER 22ND, 2015, I WAS DRIVING THE CAR INTO MY PARKING LOT AT MY OFFICE WHEN THE CAR BEGAN TO ACCELARATE ON ITS OWN. THIS IS THE SECOND TIME IN THE LAST 6 MONTHS THAT THE ENGINE HAS ACCELARATED WITHOUT DEPRESSING THE ACCELERATOR AND THEN CONTINUED TO REV HIGHER WHEN THE CAR IS PUT INTO PARK. IF IT WAS NOT FOR SOME QUICK THINKING, I ALMOST WENT INTO A WALL OF THE GARAGE. I IMMEDIATELY CALLED THE HYUNDAI DEALER AND SPOKE TO THE SERVICE MANAGER. HE COULD HEAR THE REVING OF THE CAR. HE ASKED IF I FELT SAFE DRIVING IT TO THE DEALER WHICH I DID. ALL THOUGHOUT THE RIDE, THE CAR CONTINUED TO ACCELARATE ON ITS OWN. WHEN I ARRIVED AT THE DEALER AND TURNED THE CAR OFF, THE CAR STOPPED DOING THIS. THE DEALER KEPT THE CAR FOR 5 WEEKS AND COULD NOT DUPLICATE OR FIND ANY PROBLEMS. I HAVE ASKED TO SPEAK TO SOMEONE AT HYUNDAI TO SEE WHAT THE NEXT STEPS ARE IF IT HAPPENS AGAIN
NHTSA ODI 10823628
Jan 14, 2016SuspensionTransmission & drivetrainElectrical system
AFTER SECOND TIME ANOTHER WINDOW LIFT (FAILED WITHOUT ANY USE) FELL DOWN, WENT TO DEALER FOR REPAIR. [THE DARKENED WINDOW FILMS WERE LEFT SCRATCHED WITH OPEN SPACES AT EACH REPAIR.] AUTO RELEASED TO CUSTOMER FOR A FEW DAYS UNTIL PARTS WOULD ARRIVE, AFTER RECALL SERVICE. WAS TOLD STOP LAMP SWITCH REPLACEMENT WOULD FIX ALL PREVIOUS ESC AND TRANSMISSION LOCKUP COMPLAINTS. NOT! AFTER LEAVING DEALERSHIP WHEN SLOWING TO 20 MPH WITH ELECTRONIC DOORS LOCKED AND WINDOWS CLOSED, TAPPED BRAKE, CAUSED AUTOMOBILE TO LURCH VIOLENTLY TO A SUDDEN STOP IN RUSH HOUR TRAFFIC. SMOKE FILLED THE INTERIOR AND NEITHER DOORS NOR WINDOWS WOULD OPEN, AND DASH LIGHTS FLASHED INTERMITTENTLY ON A RANDOM BASIS, WITH OUT LOGIC, AND DIED. AUTO WAS IMMOBILIZED AND COULD NOT BE SHOVED NOR DRIVER EXTRACTED BY FIRE DEPARTMENT RESPONSE (2). EVENTUALLY WAS ABLE TO CAUSE PASSENGER POWER WINDOW (ONLY) TO LOWER HALFWAY DURING FINAL FLASH FROM LIGHTS. WITH HELP WAS ABLE TO ESCAPE. TRUNK WAS OPENED WITH MANUAL KEY (KEY FOB INOPERATIVE) AND SWELLED BATTERY WAS MELTING DOWN, WITH VENTILATION, DID NOT EXPLODE. THE OEM BATTERY LOCATION FAILED BY SEDIMENTATION SHORTS FROM A "GOOSEY" SUSPENSION. DEALER RETRIEVED VEHICLE, AFTER WINDOW LIFT REPLACED, DEMANDED CUSTOMER REMOVAL BY PUTTING BAD BATTERY FROM ANOTHER VEHICLE IN FOR JUMP START. DROVE TO NEAREST AFTER MARKET STORE FOR ADSORBED GLASS MAT (AGM) BATTERY TO PRECLUDE FUTURE FIRES. DRIVER'S DOOR ACTUATOR TOTAL FAILURE REPLACED (37631). BRAKE LIGHT SWITCH REPLACED AGAIN (46704). BRAKE SWITCH DIODE RECALL REFUSED BY DEALERSHIPS THAT CONTINUE TO ALSO REFUSE TO ADJUST EMERGENCY FREE PLAY, AT ANY COST. POROUS OEM TIRES REPLACED FOR SAFETY. THIS CAR IS CONSIDERED UNSAFE TO DRIVE UNLESS ONE WINDOW REMAINS LOWERED FOR AN ESCAPE PATH.
NHTSA ODI 10838340
Jan 6, 2016Speed controlCrash
TL* THE CONTACT OWNS A 2011 HYUNDAI GENESIS. WHILE IDLING AT A STOP LIGHT, THE CONTACT'S VEHICLE ACCELERATED AND CRASHED INTO THE REAR OF ANOTHER VEHICLE. THE VEHICLE WAS TOWED TO A DEALER WHERE IT WAS NOT DIAGNOSED OR REPAIRED. A POLICE REPORT WAS FILED AND THERE WERE NO INJURIES. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 38,233.
NHTSA ODI 10818473
Jan 6, 2016Speed controlCrash
ON DECEMBER 18, 2015 AT APPROXIMATELY 4:45PM, MY HUSBAND AND I WERE BEGINNING OUR TRIP TO AN EVENT. WE WERE STOPPED AT A STOP LIGHT, ABOUT THE 4TH OR 5TH CAR IN LINE TO TURN LEFT ONTO A MAJOR ROAD. THERE ARE 2 LANES FOR TURNING LEFT AND WE WERE IN THE TURN LANE NEXT TO THE LANE THAT GOES STRAIGHT ACROSS THE MAIN ROAD BECAUSE WE WERE GOING TO HAVE TO MAKE THE FIRST RIGHT ONTO THE INTERSTATE AFTER GETTING ON THE MAIN ROAD. WE HAD ALREADY COME TO A COMPLETE STOP AND HAD BEEN STOPPED FOR PROBABLY A MINUTE OR SO. CARS WERE ALSO STOPPED BEHIND US. IT IS A STEEP HILL, AND WE WERE FACING UPHILL SO HIS FOOT WAS FIRMLY ON THE BRAKES. THEN ALL OF A SUDDEN THE ENGINE JUST STARTED ROARING LIKE IT WAS FULL THROTTLE AND IT TOOK OFF FORWARD AND HIT A NISSAN FRONTIER PICKUP TRUCK IN FRONT OF US. IT WENT UNDER THE TRUCK'S BUMPER AND KEPT PLOWING FORWARD. HE TRIED TO TAKE IT OUT OF GEAR AND IT WOULD NOT GO. WE WATCHED AS THE HOOD KEPT CRUMPLING MORE AND MORE AS WE WERE LIFTING UP THE TRUCK AS WE WERE GOING UNDER IT. THE BACK WHEELS OF THE TRUCK WERE OFF OF THE GROUND. I FINALLY THOUGHT TO REACH OVER AND TURN THE ENGINE OFF. THANK THE LORD, IT SHUT OFF BEFORE ANYONE GOT HURT.
NHTSA ODI 10818508
Dec 1, 2015SuspensionWheels
THE REAR TIRES WEAR INCREDIBLY QUICK 60,000 MILE TIRES IN 11,000 50,000 MILE TIRES IN 19,000 CHEAP TIRES EVEN QUICKER.I TOOK THE CAR INTO HYUNDAI FOR THEM TO TAKE A LOOK AT IT AND THE SAID EVERYTHING WAS FINE WITH THE CAR.EVERYTHING CHECKED OUT THE ALIGNMENT WAS FINE. I TOOK THE CAR TO MY MECHANIC HE SAID THE ALIGNMENT WAS FINE BUT THERE HAS TO BE SOMETHING WRONG WITH THE CAR FOR THIS TO HAPPEN. HE SAID HE WOULD HAVE TO TAKE THE REAR END OFF THE CAR TO FIND OUT WHERE THE PROBLEM IS. I CALLED HYUNDAI AND THEY ASKED ME TO GO TO ANOTHER DEALERSHIP AND HAVE THEM LOOK AT IT WHICH I DID AND THEY SAID NOTHING WAS WRONG WITH THE CAR AND CHARGED ME $134.70 WHEN HYUNDAI THEMSELVES ASKED ME TO TAKE IT TO THEM . THERE IS DEFINITELY SOMETHING WRONG AND HYUNDAI KEEPS TRYING TO BLAME THE TIRES. THIS IS A SEVERE SAFETY HAZARD .AFTER THE FIRST SET WORE DOWN I THOUGHT IT WAS THE TIRES. PUT ON MICHELIN PILOT A/3 A VERY GOOD TIRE WAS COMING HOME ON THE HIGHWAY IT STARTED RAINING AND I WENT SIDEWAYS. LUCKILY I CAUGHT IT IN TIME AND STRAIGHTENED THE CAR OUT. I HAD NO IDEA WHY THIS HAPPENED UNTIL I GOT HOME DRIVING EXTREMELY SLOW IN THE RIGHT LANE TO FIND I HAD NO TREAD AFTER 11,000 MILES ON THE MICHELIN'S. THE CAR HAS LESS THAN 40,000 MILES AND THIS WILL BE THE 4TH SET OF REAR TIRES
NHTSA ODI 10807811
Nov 11, 2015Lights
WHEN USING THE TURN INDICATOR, THE HEADLIGHTS WILL FLASH OFF. SOMETIMES IT IS JUST FOR A MOMENT AND OTHER TIMES FOR A SECOND OR TWO. THIS LEAVES ME IN COMPLETE DARKNESS AND OPPOSING DRIVERS GETTING UPSET THAT MY LIGHTS ARE FLASHING ON AND OFF. THIS OCCURS WHETHER I AM IN MOTION, STOPPED TO MAKE A TURN, OR AT ANY TIME WHEN THE TURN SIGNAL IS USED AND THE HEADLIGHTS ARE ON. THIS ALSO HAPPENS WHEN JUST "TAPPING" THE 3-BLINK LANE CHANGE OPTION FOR THE TURN SIGNALS.
NHTSA ODI 10789730
Nov 2, 2015Tires
TL* THE CONTACT OWNS A 2011 HYUNDAI GENESIS EQUIPPED WITH BRIDGESTONE POTENZA TIRES, SIZE: 225/45/R18 (NA). WHILE DRIVING 65 MPH, THERE WAS AN ABNORMAL NOISE AND VIBRATION ON THE FRONT DRIVER SIDE OF THE VEHICLE. THE VEHICLE WAS TOWED TO AN INDEPENDENT MECHANIC FOR INSPECTION. THE CONTACT WAS INFORMED THAT THE VIBRATION WAS DUE TO TREAD SEPARATION, WHICH CAUSED A BUBBLE IN THE INNER TREAD OF THE TIRE. THE TIRE WAS NOT REPLACED. THE TIRE WAS ORIGINAL EQUIPMENT. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE VIN WAS UNKNOWN. THE APPROXIMATE FAILURE MILEAGE OF THE TIRE AND VEHICLE WAS 21,000.
NHTSA ODI 10787634
Oct 19, 2015TiresCrash1 injury
TL* THE CONTACT OWNS A 2011 HYUNDAI GENESIS EQUIPPED WITH BRIDGESTONE POTENZA TIRES, SIZE: 255/45R18 (NA). WHILE DRIVING 65 MPH, THERE WAS A LOUD ABNORMAL NOISE UNDERNEATH THE VEHICLE. THE VEHICLE BEGAN TO LOSE CONTROL. WHILE ATTEMPTING TO CONTROL THE VEHICLE AND SLOW DOWN, HE CRASHED INTO A MEDIAN. THE CONTACT INSPECTED THE VEHICLE AND NOTICED THAT THE FRONT DRIVER SIDE TIRE WAS LOW. THE CONTACT HAD THE VEHICLE TOWED TO THE DEALER WHERE IT WAS DIAGNOSED THAT THE STEEL BELTS FAILED AND NEEDED TO BE REPLACED. THE TWO FRONT TIRES WERE REPLACED. THE TIRES WERE ORIGINAL TIRES. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE APPROXIMATE VEHICLE AND TIRE FAILURE MILEAGE WAS 21,000.
NHTSA ODI 10783362
Oct 4, 2015AirbagsBody & structureCrash1 injury
MY WIFE WAS HIT FROM THE REAR AND PUSHED INTO A TREE DEAD CENTER. THE AIR BAG DID NOT INFLATE. SHE RECEIVED 4 BROKEN RIBS AND A BROKEN CHEST BONE SHE WAS MAKING A U TURN AND THE OTHER CAR WAS SPEEDING AND HIT HER IN THE REAR AND PUSHED HER 100 FEET ACROSS THE STREET INTO A TREE.....UPDATED 10/19/15 *BF
NHTSA ODI 10779553
Aug 16, 2015Engine
WAS DRIVING ON THE HIGHWAYWHEN THE VEHICLE BEGAN TO ACCELARATE ON ITS OWN. AS I APPROACHED TRAFFIC, I SWERVED OFF THE ROAD AND STOPPED THE CAR AND RE-STARTED. WHEN I GOT BACK ONTO THE HIGHWAY, IT HAPPENED AGAIN. LUCKLY, I WAS NOT TOO FAR FROM MY HOME AND QUICKLY WENT HOME. THE NEXT MORNING I DROVE TO THE DEALER AND THERE WAS NO ISSUES UNTIL I PULLED INTO THE SERVICE BAY AND THE ENGINE STARTED TO REV-UP WITHOUT HITTING THE ACCELORATOR THE DEALER KEPT MY VEHICLE FOR 10 DAYS BUT COULD NOT FIND ANY CAUSE.
NHTSA ODI 10749005
Jun 11, 2015Steering
THIS PARTICULAR MODEL HAS A TECH PACKAGE WITH A FEATURE THAT AUTOMATICALLY SETS THE HEIGHT, AND LENGTH OF THE STEERING WHEEL COLUMN TO THE DRIVE'S PREFERENCES. THIS FEATURE DOES NOT WORK PROPERLY. THE STEERING COLUMN ONLY GOES UP SO FAR TO THE POINT WHERE IT BLOCKS MY VISION TO THE SPEEDOMETER READING ON THE INSTRUMENT PANEL. THIS IS VERY DANGEROUS AS I CANNOT WITHOUT GREAT EFFORT DETERMINE HOW FAST THE VEHICLE IS GOING. I SPOKE WITH MY LOCAL HYUNDAI DEALER TO NO AVAIL. THEY WERE NOT AWARE OF ANY REPORTED PROBLEMS YET WHEN I GO ON LINE TO A HYUNDAI GENESIS CHAT FORUM NUMEROUS DRIVERS HAVE COMPLAINED OF THE SAME PROBLEM.
NHTSA ODI 10724689
Apr 27, 2015Electrical systemLightsVisibility & wipers
WHEN ENGAGING THE TURN SIGNAL, THE HEADLIGHTS WILL FLASH OFF AND BACK ON QUICKLY. THIS ONLY HAPPENS WHEN THE HEADLIGHTS ARE SET TO "ON" (AS OPPOSED TO "AUTO"). IT DOES NOT HAPPEN EVERY TIME THE TURN SIGNAL IS ENGAGED, BUT IT HAPPENS 15-20% OF THE TIME. IT IS DISTRACTING TO THE DRIVER OF THE VEHICLE AS WELL AS OTHER DRIVERS AROUND THE VEHICLE. I'VE RESEARCHED THIS AND FOUND IT IS NOT AN ISOLATED CASE: HTTP://GENESISOWNERS.COM/HYUNDAI-GENESIS-FORUM/SHOWTHREAD.PHP?S=15515FE08925ADEB2371411165FE2C76&T=12026&PAGE=2. *TR
NHTSA ODI 10713213
Mar 10, 2015Lights
TL*THE CONTACT OWNS A 2011 HYUNDAI GENESIS. THE CONTACT STATED THAT THE BRAKE LIGHTS FAILED. THE VEHICLE WAS NOT TAKEN TO THE DEALER TO BE DIAGNOSED. THE MANUFACTURER STATED THAT THE VEHICLE WAS NOT INCLUDED IN NHTSA RECALL CAMPAIGN NUMBER: 13V113000 (EXTERIOR LIGHTING). THE FAILURE MILEAGE WAS 52,000.
NHTSA ODI 10693273
Feb 4, 2015Lights
TL* THE CONTACT OWNS A 2011 HYUNDAI GENESIS. THE CONTACT RECEIVED A NOTIFICATION FOR NHTSA CAMPAIGN NUMBER: 14V713000 (EXTERIOR LIGHTING) AND STATED THAT THE PART NEEDED WAS UNAVAILABLE TO REPAIR THE VEHICLE. THE DEALER WAS UNABLE TO INFORM WHEN THE PART WOULD BECOME AVAILABLE. THE MANUFACTURER WAS NOTIFIED OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE.
NHTSA ODI 10681311
Dec 16, 2014Seats1 injury
SEAT HEATER ELEMENTS BURNING DRIVERS BACK AND BOTTOM WHILE DRIVING THE CAR WITH NO SWITCHES TURNED ON. DEALER DIAGNOSES THAT THE PROBLEM IS HEATER SWITCH AND REPLACES AFTER THREE VISITS TO DEALERSHIP ON FLORIN IN SACRAMENTO CA. DEALER CLAIMS THAT THEY TESTED THE SEAT AND IT WAS FINE , BUT OWNER USES CAR FOR WORK , AND THE BURNING CONTINUES. *TR
NHTSA ODI 10664582
Dec 11, 2014Lights
I WAS PULLED OVER BY A POLICEMAN WHO NOTICED THAT ALL OF MY REAR BRAKE LIGHTS WERE NOT WORKING. THERE WAS NO WARNING LIGHT ON MY DASH TO NOTIFY ME OF THIS PROBLEM. I TOOK MY CAR TO THE SERVICE DEPARTMENT OF A HYUNDAI DEALERSHIP AND THEY SAID A DIODE HAD FAILED. I WAS PULLED OVER BY A POLICEMAN ABOUT 2 YEARS AGO FOR THE SAME ISSUE (THERE WAS NO INDICATION ON MY DASH OF THE NON-WORKING BRAKE LIGHTS AT THAT TIME EITHER). SO, THIS PROBLEM HAS HAPPENED TWICE IN THE FOUR YEARS THAT I'VE DRIVEN THIS CAR. THIS IS A SAFETY PROBLEM BECAUSE WHEN NO REAR BRAKE LIGHTS ILLUMINATE THEN I'M AT RISK FOR A REAR-END COLLISION. THERE SHOULD BE AN INDICATOR LIGHT ON THE DASH THAT INFORMS THE DRIVER OF NON-WORKING REAR BRAKE LIGHTS. ESPECIALLY WHEN NO REAR BREAK LIGHTS ILLUMINATE (AS WAS MY SITUATION). *TR
NHTSA ODI 10663559
Dec 8, 2014Electrical systemLights
NOTICED THAT THE HEAD LIGHTS SHUT OFF FOR A COUPLE OF SECONDS WHEN MAKING A TURN ONTO A RAMP ON AN INTERSTATE. SEEMED TO HAPPEN WHEN THE TURN SIGNAL WAS OPERATED AND HAS REPEATED A DOZEN OR SO TIMES SINCE THE FIRST OCCURRENCE, BUT CAN GO WEEKS TO MONTHS BETWEEN INCIDENTS. I THINK THAT THE HEAD LIGHT SELECTIONS SWITCH WAS SET TO "ON" AT THE TIME AS I HAVE NOT NOTICED THIS TO OCCUR WHEN SET TO "AUTO." *TR
NHTSA ODI 10662966
Oct 31, 2014SteeringSpeed controlBrakesCrash1 injury
I WAS DRIVING AT 35 MPH IN THE LANE, THE CAR ON THE LEFT LANE HIT THE REAR BODY AND TIRE OF DRIVER SIDE, BUT THE CAR DIDN'T STOP EVEN AFTER THE IMPACT. AFTER THE COLLISION, I PRESSED VERY HARD ON THE BRAKE PEDAL TO STOP, BUT IT KEPT MOVING, EVEN INCREASED ITS SPEED UP TO 60 MPH, AND TURNED INTO THE DIFFERENT DIRECTION. ALSO THE WHEEL WAS STUCK BY ITSELF AND I WAS NOT ABLE TO TURN ANYWHERE WITH MY HANDS. IT WENT OFF THE OPPOSITE SIDE OF THE ROAD WITHOUT ANY CONTROL. 20 YEARS OLD TOYOTA CAMRY WAS ABLE TO STOP AT THE SPOT OF COLLISION, BUT HYUNDAI GENESIS COULDN'T. THE WHEEL AND THE BRAKE WERE BOTH STUCK AND UNABLE TO BE CONTROLLED AND CRASHED INTO THE ELECTRIC POLE. THE AIR BAG WAS DEPLOYED, AND HYUNDAI GENESIS WAS TOTALED. IN 2014, THE BRAKE RECALL SERVICE WAS RECEIVED TWO TIMES FROM THE DEALER. THERE MUST BE THE MECHANICAL FAILURE IN THE BRAKE, SPEED CONTROL, AND THE WHEEL WHICH CAUSED THIS TOTAL LOSS. I WAS INJURED AND TAKEN BY THE AMBULANCE LATER. I NEVER HAD ANY ACCIDENTS LIKE THIS BEFORE WITH ANY OTHER CARS! *TR
NHTSA ODI 10651755
Oct 3, 2014Engine & cooling
I DROVE FROM PALM SPRINGS, CA TO SANTA MONICA, CA. MY AIR CONDITIONING WAS WORKING FINE. TWO DAYS LATER AFTER DRIVING AROUND SANTA MONICA MY AIR CONDITIONER DIDN'T WORK ANY LONGER. I DROVE BACK TO PALM SPRINGS AND WENT TO THE DEALER IMMEDIATELY. THEY DIAGNOSED MY CAR BY FRIDAY, OCTOBER 2,2012 AND TOLD ME THEIR WAS A HOLE IN MY CONDENSER AND IT WAS NOT THEIR FAULT. IT WAS NOT COVERED BY THE WARRANTY. NEEDLESS TO SAY, I FEEL THAT EITHER THE GRILL OR DESIGN IS A DEFECT AND SHOULD NOT BE CHARGED. I TAKE EXCELLENT CARE OF MY CAR AND THERE HAS BEEN NO ACCIDENTS. *TR
NHTSA ODI 10641308
Sep 24, 2014Tires
I BOUGHT 4 NEW MICHELIN PILOT SPORT A/S PLUS EARLY LAST YEAR. I HAVE PUT APPROXIMATELY 30K MILES ON THEM. I BROUGHT MY CAR INTO MY TIRE SHOP AND THE MANAGER TOLD ME MICHELIN WAS OFFERING MONEY TO REPLACE THE TIRES. I ASKED IF IT WAS A RECALL AND HE TOLD ME THAT IT WAS NOT. HE INSPECTED MY TIRES AND SHOWED ME THE TIRES WERE ACTUALLY FLAKING AND I COULD SEE TIRE CORDS SHOWING ON CERTAIN PARTS OF THE OUTER EDGE. I LOOKED UP TO SEE IF THERE IS A RECALL ON THE TIRE AND I COULD NOT FIND ANY MENTION OF THIS TIRE. WHY NOT? HUGE SAFETY CONCERN THAT HAS NOT YET BEEN ADDRESSED AND VERY FRUSTRATING TO THINK ACTION IS NOT BEING TAKEN. WAKE UP FOLKS!! I CANNOT BE THE ONLY ONE WHO HAS COMPLAINED. I WENT ONTO THE MICHELIN WEBSITE AND SAW NUMEROUS COMPLAINTS SIMILAR TO MINE ON THEIR SITE. WHAT DOES IT TAKE? A FATALITY BEFORE YOU "SPRING" INTO ACTION? *TR
NHTSA ODI 10638778
Aug 24, 2014Fuel systemSpeed control
CAR LOSS ALL FORWARD POWER, SPEED DROPPED TO 20 MPH ACCELERATOR HAD NO EFFECT. AFTER PULLING TO SIDE OF ROAD ENGINE WOULD NOT GO ABOVE 2000 RPM IN NEUTRAL. ENGINE LIGHT CAME ON, LIMPED TO DEALER. DEALER DIAGNOSED AS TROUBLE CODE C15, THROTTLE BODY ASSY. DEALER REPLACED THROTTLE BODY, DROVE CAR FOR 50 MILES IN 4 DAYS. NOW HAVE THE SAME PROBLEM, ENGINE LIGHT ON AND NO POWER. THIS IS A VERY DANGEROUS PROBLEM. WILL HAVE CAR TOWED BACK TO DEALER. LOOSING POWER WITH NO WARNING WHILE DRIVING ON THE INTERSTATES OR PULLING OUT INTO TRAFFIC IS DANGEROUS AND SAFETY PROBLEM!!!!!!! *TR
NHTSA ODI 10627827
Aug 21, 2014Steering
TL* THE CONTACT OWNS A 2011 HYUNDAI GENESIS. WHILE DRIVING 55 MPH, THE STEERING WHEEL SEIZED WITHOUT WARNING. THE VEHICLE WAS TAKEN TO THE DEALER WHERE THE TECHNICIAN DIAGNOSED THAT THE STEERING FAILED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS 20,000.
NHTSA ODI 10627110
Jun 23, 2014AirbagsCrash1 injury
TL* THE CONTACT OWNS A 2011 HYUNDAI GENESIS COUPE. THE CONTACT STATED THAT WHILE DRIVING AT AN UNKNOWN SPEED, THE CONTACT CRASHED HEAD ON INTO A TREE. THE AIR BAGS FAILED TO DEPLOY. A POLICE REPORT WAS FILED. THE CONTACT SUSTAINED FRACTURES TO THE STERNUM, A BRAIN HEMORRHAGE, AND WHIPLASH. THE VEHICLE WAS NOT REPAIRED AND THE MANUFACTURER WAS NOTIFIED. THE FAILURE MILEAGE WAS 45,000.
NHTSA ODI 10605214
Apr 14, 2014Speed controlEngine
GOT JACKRABBIT YESTERDAY EVENING(APRL. 13 SUNDAY 2014, 6:30PM ). WHEN I TRIED EXIT TO ROADWAY FROM PARKING LOT, MOTOR REV UP BY ITSELF AND BREAK SYSTEM COULD NOT STOPPED VEHICLE COMPLETELY. I COULD HEAR THE SQUEAKING NOISE FROM BREAKS EVEN I PUSH THE BREAK PEDAL DEEP, I STILL WAS IN THE PARKINIG LOT AND COULD STEER ONTO EMPTY PARKING SPACE AND SHIFTED LEVER TO "NEUTRAL" AND RIGHT AFTER THAT, MOTOR RPM JUMPED OVER 6000 WITH LOUD MOTOR NOISE. I SHOT OFF THE MOTOR AND A LITTLE LATER, REIGNITE OVER AND OVER, SAME THING HAPPENED. ABOUT 20 MINUTES LATER, SYMPTOM DISAPPEARED BY ITSELF. I THINK I WAS LUCKY BECAUSE I WAS NOT ON THE HIGHWAY. I VIDEO RECORDED THIS WITH MY SMART PHONE. * JS
NHTSA ODI 10579697
Apr 2, 2014SteeringBody & structure
LETTER FROM CONGRESSMAN SARBANES ON BEHALF OF CONSTITUENT RE VEHICLE SAFETY. *SMD THE CONSUMER STATED THERE WAS A METAL-ON-METAL SOUND COMING FROM THE VEHICLE AND THE STEERING WOULD BIND WHILE DRIVING. THE VEHICLE WAS TAKEN TO THE DEALER, WHERE THE NOISE AND STEERING ISSUES WERE CONFIRMED. THE DEALER STATED THE PROBLEM WAS DUE TO A SEAM FAILURE ON THE CHASSIS. THE STEERING PUMP WAS REPLACED. HOWEVER, A MONTH LATER, THE PROBLEM RETURNED. *JB
NHTSA ODI 10576633