What 144 owners told NHTSA about the 2011 Hyundai Genesis Coupe

WHILE DRIVING VEHICLE, THE LIGHTS SOME TIMES FLASH AND/OR THE VEHICLE STOPS RUNNING EVEN AT HIGHWAY SPEEDS.

NHTSA ODI 11112752

TL* THE CONTACT OWNS A 2011 HYUNDAI GENESIS. WHILE THE VEHICLE WAS STATIONARY ON AN INCLINE, THE ELECTRONIC PARKING BRAKE (EPB) INDICATOR ILLUMINATED. THE CONTACT STATED THAT THE EPB FAILED TO RESPOND WHEN PROMPTED. AN INDEPENDENT MECHANIC REFERRED THE CONTACT TO LEE EVERETT HYUNDAI OF EVERETT (7800 EVERGREEN WAY, EVERETT, WASHINGTON 98203). THE DEALER DIAGNOSED THAT THE EPB WAS FAULTY. THE VEHICLE WAS NOT REPAIRED. THE FAILURE MILEAGE WAS APPROXIMATELY 55,000.

NHTSA ODI 11112464

MY H.E.C.U. IS FAILING JUST LIKE THE RECALL 13V48900 STATES.. MY BRAKES HAVE ON THREE OCCASIONS FAILED WHICH ALMOST RESULTED IN A SERIOUS ACCIDENT.I BROUGHT THIS TO HYUNDAI ATTENTION. BUT THEY TELL ME THERE'S NOTHING THEY CAN DO ABOUT IT. IT'S ON ME. NOW MY CAR IS UP FOR INSPECTION AND IT WON'T PASS BECAUSE OF THIS ISSUE..IT WILL COST ME $500.00 FOR THE MECHANIC TO REPLACE THE MASTER CYLINDER JUST TO PASS INSPECTION...IF THERE'S A DEFECT IN THE FLUID WHICH CAUSES CORROSION, AND NOW THE MASTER CYLINDER AND H.E.C.U. ARE NOT HOLDING PRESSURE..THE RECALL STATES THIS IS A COMMON PROBLEM,,WHY DO I HAVE TO BE MADE PAY FOR SOMETHING THAT IS A WELL DOCUMENTED DEFECT.. IF I OR A MEMBER OF MY FAMILY GET INTO AN ACCIDENT HYUNDAI HAS BEEN MADE AWARE OF ISSUE. *JS

NHTSA ODI 11105405

TL* THE CONTACT OWNS A 2011 HYUNDAI GENESIS. WHILE DRIVING 20 MPH, THE VEHICLE STALLED WITHOUT WARNING. THE CONTACT STATED THAT THE FAILURE ALSO OCCURRED WHILE REVERSING. EACH TIME, THE CONTACT WAS ABLE TO CORRECT THE FAILURE BY OPENING AND CLOSING THE DRIVER'S DOOR. THE DEALER AND MANUFACTURER WERE NOT MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS APPROXIMATELY 80,000. THE VIN WAS NOT AVAILABLE.

NHTSA ODI 11103492

MY TAIL LIGHTS AND BRAKE LIGHTS STOPPED WORKING. REPLACED TAIL LIGHT SWITCH.DIDN'T SOLVE THE PROBLEM.

NHTSA ODI 11099059

"TAKATA RECALL" > MY 2011 HYUNDAI GENESIS SEDAN HAS BEEN GRANTING MANY PROBLEMS WITH STARTING. SOMETIMES IT WILL START UP IMMEDIATELY, THEN SOMETIMES IT WILL START SLOWLY OR NOT START AT ALL AND SIMPLY REVERT TO A CLICKING AND NO START. THIS SEEMS TO ALSO BE GIVING MANY OTHER DRIVERS PROBLEMS AS I LOOK ONLINE. PLEASE UPDATE THIS INFORMATION AS I DO NOT WISH TO BE LEFT STRANDED. THE VEHICLE IS OFF WHEN THIS PROBLEM OCCURS.

NHTSA ODI 11080039

NOT STARTED

NHTSA ODI 11072958

TL* THE CONTACT OWNS A 2011 HYUNDAI GENESIS. THE CONTACT STATED WHILE MAKING A LEFT TURN AT 10 MPH, THE BRAKE PEDAL WAS DEPRESSED AND THE WENT ALL THE WAY TO THE FLOORBOARD BEFORE COMING TO A COMPLETE STOP. THE CONTACT DROVE THE VEHICLE TO WEST BROAD HYUNDAI LOCATED AT 8903 W BROAD ST RICHMOND VA 23294. THE DEALER STATED THE ELECTRIC HYDRAULIC AND MASTER CYLINDER NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS CONTACTED AND COULD NOT OFFER ANY FURTHER ASSISTANCE. THE FAILURE MILEAGE WAS 215,000.

NHTSA ODI 11052857

BRAKES ARE VERY MUSHY. OFTEN GOING TO FLOOR WITHOUT STOPPING. HAVE TO PUMP BRAKES TO STOP. DEALER SAYS THE HEC UNIT NEEDS TO BE REPLACED (PART IS $3500). THIS 2011 HYUNDAI GENESIS WAS BUILT IN DURING TIME FRAME OF EARLIER RECALL BECAUSE HYUNDAI WAS USING CORROSIVE BRAKE FLUID. EARLIER MODELS WERE RECALLED BUT MINE WAS NOT? WHY? NOW THAT 6 YEARS HAVE PASSED, THE CORROSIVE BRAKE FLUID IS NOW CAUSING LATER MODELS TO FAIL. ALL MODELS BUILT DURING THE TIME FRAME IN WHICH CORROSIVE BRAKE FLUID WAS USED SHOULD BE RECALLED AND MFG SHOULD BE RESPONSIBLE FOR REPLACEMENT OF THE HEC UNIT ... NOT JUST THE BRAKE FLUID. ALL QUESTIONABLE VEHICLES SHOULD HAVE BEEN RECALLED IN THE FIRST RECALL.

NHTSA ODI 11048338

CAR IS AT 57K MILES AND REQUIRES A NEW TRANSMISSION! THE TRANSMISSION CONTROL MODULE ADJUSTS FOR ISSUES RELATED TO A TRANSMISSION TO ENSURE A SMOOTH SHIFT AND RIDE ESSENTIALLY HIDING THE UNDERLYING PROBLEM. TOOK MY CAR IN FOR A STEERING ISSUE WHICH REQUIRED RESETTING THE ADAPTIVE CONTROL. WITH THIS, THE CAR'S PREVIOUSLY HIDDEN TRANSMISSION ISSUE WAS AMPLIFIED RESULTING IN SEVERE JERKING AND SHIFTING GEARS.

NHTSA ODI 11045822

ENGINE SOMETIMES CUTS OFF WHEN I STOP AT A STOP LIGHT. DASHBOARD LIGHTS STAY ON. ENGINE STARTS WHEN I PUT CAR IN NEUTRAL AND PUSH START BUTTON WITH FOOT ON THE BRAKE. IT HAS HAPPENED 6 TIMES. NEW SPARK PLUGS AND AIR CLEANER AND FUEL INJECTION CLEANER HAVE NOT SOLVED THE PROBLEM. I SUSPECT THAT THE CRANK SHAFT SENSOR IS DEFECTIVE.

NHTSA ODI 11039276

CAR HAS A MANUAL 6 SPEED TRANSMISSION WHICH HAD BEEN REPLACED TWICE (ONCE UNDER WARRANTY FOR 5TH GEAR GRIND @ 45K MILES AND AGAIN AFTER FACTORY WARRANTY EXPIRED WITH < 30K ON NEW TRANSMISSION). I HAD TO PAY OVER $2K OUT OF POCKET FOR A NEW TRANSMISSION AS HYUNDAI WOULD NOT WARRANTY IT. THE 6SPD MANUAL TRANSMISSION IS AN EXTREMELY COMMON DEFECT FOR ALL GENESIS COUPE MODELS, WITH MANY OWNERS NEEDING TO REPLACE IT MORE THAN ONCE AND HYUNDAI WILL NOT DO ANYTHING ABOUT IT.

NHTSA ODI 11031575

ON HIGHWAY DRIVING AT 70MPH, STEERING WHEEL GOT STIFF AND A/C, LIGHTS TURNED-OFF. I WAS TOLD DRIVE BELT IS BROKEN/TORN-OUT. VEHICLE HAS ONLY 53000 MILES AND I BOUGHT THIS VEHICLE BRAND NEW AND FOLLOWED SERVICE SCHEDULE AT HYUNDAI DEALERSHIP. HYUNDAI IS DECLINING THE WARRANTY FOR THE BELT AND ENGINE REPAIRS. DEALERSHIP IS ASKING TO PAY 7000 OUT OF POCKET FOR REPAIRS.

NHTSA ODI 11030467

AFTER A BRAKE JOB, I TOOK THE CAR BACK TO SAY THAT THE PEDAL WAS GOING TO THE FLOOR. I WAS TOLD I HAD A LEAK IN THE MASTER CYLINDER. GOT THAT REPAIRED. AFTER HAVING THE MASTER CYLINDER REPAIRED, I AM NOW BEING TOLD I HAVE TO REPLACE THE HYDRAULIC ELECTRONIC CONTROL UNIT (ABS, HECU). DID SOME RESEARCH, AND SAW THAT THIS WAS A RECALL ISSUE FOR 48,000 GENESIS BETWEEN THE YEARS OF 2008 AND 2012. ISSUE SEEMS TO BE CAUSED BY BRAKE FLUID CORROSION. MY CAR WAS NOT PART OF THE RECALL. I REPORTED THE INITIAL ISSUE AT 64,000 MILES. CAR IS NOW AT 80,000. IT HAS BEEN SITTING AT THE DEALERSHIP BECAUSE IT HAD AN ENGINE REPLACED COVERED UNDER WARRANTY.

NHTSA ODI 11024255

WHILE THE AUTOMOBILE IS IN MOTION THE BRAKE PEDAL IS MUSHY TO THE POINT THAT IT ALMOST REACHES DEAD BOTTOM BEFORE ENGAGING THE BRAKES. THIS HAPPENS BOTH ON THE HIGHWAY AND ON THE STREET NO MATTER THE SPEED. REPAIR SHOP STATES THAT ITS THE ABS HYDRAULIC MODULE IS DEFECTIVE. HYUNDAI DEALER STATES THAT IT IS FOR THE FLUID RECALL. IT IS NOT FIXING THE BRAKES.

NHTSA ODI 11023300

TL* THE CONTACT OWNS A 2011 HYUNDAI GENESIS. WHILE DRIVING VARIOUS SPEEDS, THE BRAKES MALFUNCTIONED WITHOUT WARNING. THE CONTACT STATED THAT THE BRAKE PEDAL NEARLY STRUCK THE FLOORBOARD ON FOUR OCCASIONS BETWEEN AUGUST 11, 2017 AND SEPTEMBER 2, 2017. THE CONTACT STATED THAT THE FAILURE WAS INTERMITTENT. THE CONTACT STATED THAT A SIGNIFICANT AMOUNT OF BRAKE PRESSURE WAS APPLIED TO STOP THE VEHICLE ON EACH OCCASION. THE VEHICLE WAS TAKEN TO BE REINSPECTED PER NHTSA CAMPAIGN NUMBER: 13V489000 (SERVICE BRAKES, HYDRAULIC) AT ARAPHOE HYUNDAI OF DENVER, COLORADO. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE AND PROVIDED THE CONTACT WITH CASE NUMBER: 105-11-067. THE FAILURE MILEAGE WAS 162,000.

NHTSA ODI 11021829

BRAKE PADEL IS VERY SOFT OR LOW AFTER HITTING BRAKES AND WILL NOT RE-ADJUST. SEE CAMPAIGN 114 FOR MORE DETAILS.

NHTSA ODI 11021319

ABS MODULE WITH ADAPTIVE CRUISE AND ELECTRIC PARK BRAKES

NHTSA ODI 11014535

THE SCREEN WHERE THE NAVIGATION IS FREEZES AND YOU CANNOT SEE TO CONTROL TO REGULATE THE AIR OR TO CONNECT VIA BLUETOOTH FOR HANDS FREE. IF YOU TURN IT OFF AND ON IT STILL WILL NOT CLEAR THE SCREEN AND YOU ARE STUCK WITH A LOGO. NAVIGATION WON'T WORK AND YOU ARE STUCK. IT HAS HAPPENED MULTIPLE TIMES OVER 40 TIMES IN THE LAST YEAR.

NHTSA ODI 11012784

TL* THE CONTACT OWNS A 2011 HYUNDAI GENESIS. ON SEVERAL OCCASIONS, WHILE DRIVING ON THE HIGHWAY, THE VEHICLE STALLED WITHOUT WARNING AND LOST POWER. THE VEHICLE WAS TOWED TO FLORENCE HYUNDAI (1721 W LUCAS ST, FLORENCE, SC 29501 (843) 667-3317) WHERE NO DIAGNOSTIC FAILURE CODES WERE FOUND AND THE FAILURE COULD NOT BE DUPLICATED. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 147,000.

NHTSA ODI 11011364

I TOOK THIS CAR TO THE NORTH CHARLESTON HYUNDAI ABOUT 3 WEEKS AGO AROUND 6/16/17, TOLD THEM ABOUT MY BRAKING ISSUE AND THEY TOLD ME AFTER THEY INSPECTED IT THAT IT WOULD COST ME 4-5 THOUSAND DOLLARS TO FIX MY VEHICLE. THE DEALER SAID IT WAS THE RECALLED PART THAT WENT BAD. NOW THEY ARE SAYING ITS NOT AND HYUNDAI USA ISN'T STANDING BY THEIR PRODUCT EITHER SAID I WAS OUT OF WARRANTY BY 5000 MILES AND THEY CAN'T FIX IT. ITS ALL ON ME NOW. HYUNDAI USA FIRST TOLD ME THEY WOULD MEET ME HALF WAY FOR THE REPAIRS BUT THEY DIDN'T ALL THEY DID IS GIVE ME 1000 HYUNDAI POINTS AND THAT IS MAYBE A 1/5 OF THE REPAIR. I HAD A SECOND OPINION DONE AT MIDAS IN MOUNT PLEASANT SC DONE AND THEY ARE SAYING ITS THE RECALLED PART THAT IS BAD, AND THAT I NEED TO GET IN TOUCH WITH Y'ALL. THE WHOLE BRAKING SYSTEM WENT BAD WHILE I WAS DRIVING IT, I WAS GOING AROUND A TURN AT A HIGH RATE OF SPEED AND NOTICED THAT WHEN I PRESSED THE BRAKES THEY WEREN'T RESPONDING SO I THREW IT INTO MANUAL DRIVE, WHERE I GEARED IT DOWN TO 2ND GEAR AND SLOWED DOWN THAT WAY, ENOUGH I WOULDN'T RUN OFF THE ROAD AND MAYBE HURT MYSELF, MY RIDER OR SOMEONE ON THE INTERSTATE.

NHTSA ODI 11003773

TL* THE CONTACT OWNS A 2011 HYUNDAI GENESIS. WHILE DRIVING 70 MPH, THE STEERING WHEEL SHOOK AND WHITE SMOKE AND A BURNING ODOR WERE NOTICED FROM UNDER THE HOOD. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE AND OPENED CASE NUMBER: X0679RC4LK. THE CONTACT WAS ADVISED TO TAKE THE VEHICLE TO REGIONAL HYUNDAI (2380 W KENOSHA ST BROKEN ARROW, OK 74012 918-806-2000) WHERE IT WAS DETERMINED THAT THE VIN WAS EXCLUDED FROM NHTSA CAMPAIGN NUMBER: 13V489000 (SERVICE BRAKES, HYDRAULIC). ALSO, THE REPAIR EXPENSE WOULD BE THE CONTACT'S RESPONSIBILITY. THE FAILURE MILEAGE WAS 89,000.

NHTSA ODI 11003679

TL* THE CONTACT OWNS A 2011 HYUNDAI GENESIS. WHEN APPLYING THE BRAKES, THE BRAKE PEDAL TRAVELED TO THE FLOORBOARD WITHOUT STOPPING THE VEHICLE. THE CONTACT HAD TO PUMP THE BRAKE PEDAL IN ORDER FOR THE VEHICLE TO STOP. WHEN THE VEHICLE WAS STOPPED WITH THE BRAKE PEDAL DEPRESSED, THE PEDAL WOULD LOWER UNINTENTIONALLY; HOWEVER, THE VEHICLE WOULD BEGIN TO SLOWLY MOVE FORWARD AT THE SAME TIME. THE CONTACT TOOK THE VEHICLE TO A CERTIFIED MECHANIC WHO DIAGNOSED THAT THE ELECTRONIC CONTROL SYSTEM AND ABS FAILED AND NEEDED TO BE REPLACED. THE CONTACT NOTIFIED THE ANDERSON HYUNDAI DEALER AND WAS INFORMED THAT THE VEHICLE WAS NOT INCLUDED IN NHTSA CAMPAIGN NUMBER: 13V489000 (SERVICE BRAKES, HYDRAULIC). THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE AND REITERATED THE DEALER'S DIAGNOSIS. THE APPROXIMATE FAILURE MILEAGE WAS 118,000.

NHTSA ODI 11001635

ON WEDNESDAY JUNE 14TH 2017, WHILE IN MOTION AND OPERATING THE VEHICLE ON A STATE ROUTE AT 45 MPH, THE WINDSHIELD WIPERS CEASED ALL OPERATIONS, JUST COMPLETELY CEASED TO FUNCTION. IT WAS DURING A RAINSTORM AT THE TIME EST 7:45AM MAINEVILLE, OHIO / MASON OHIO AREA TO VERIFY THE STORM WITH WEATHER CHANNEL, A SEVERE THUNDERSTORM WAS IN EFFECT. I HAD TO STOP THE CAR IN THE MIDDLE OF THE ROAD TO PREVENT AN ACCIDENT FROM HAPPENING STOPPING ALL TRAFFIC BEHIND ME. THE SPECIFIC PART IS THE WIPER MOTOR AND THE TRANSMISSION BROKE ACCORDING TO COLUMBIA HYUNDAI. THEY REFUSED TO REPAIR IT UNDER STATED EXTENDED WARRANTY. SERVICE MANAGER STATED IF I CAUSED A WRECK IT WOULD HAVE CAUSED A CAMPAIGN RECALL. THE RECALL AS I UNDERSTAND IT IS 140. BUT YET THEY REFUSED TO REPAIR IT.

NHTSA ODI 10995341

TL* THE CONTACT OWNS A 2011 HYUNDAI GENESIS. WHILE DRIVING 50 MPH, THE BRAKE PEDAL TRAVELED TO THE FLOORBOARD AND THE VEHICLE TOOK A LONG TIME TO SLOW DOWN. THE VEHICLE WAS TAKEN TO LAKE NORMAN HYUNDAI (20520 CHARTWELL CENTER DR, CORNELIUS, NC 28031) WHERE IT WAS DIAGNOSED THAT THE HYDRAULIC ELECTRONIC CONTROL UNIT WAS CORRODED AND NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE AND STATED THAT THE VIN WAS NOT INCLUDED IN NHTSA CAMPAIGN NUMBER: 13V489000 (SERVICE BRAKES, HYDRAULIC). THE APPROXIMATE FAILURE MILEAGE WAS 74,000. UPDATED 08/08/17*LJ *JS

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