What 258 owners told NHTSA about the 2025 Toyota Sienna

I am reporting an unreasonable delay in the remedy for NHTSA Recall 25V-668 (Toyota Recall 25TA12). My 2025 Toyota Sienna has been subject to Interim Notice 25TB12 for approximately 170 days. Per Toyota’s official safety instructions, I have been directed to ensure that 'no one sit in or use a child restraint in any second-row seat while the vehicle is in motion.' Despite this recall being active since October 2025, Toyota has failed to provide the necessary replacement seat rails or a firm repair date. This defect involves structural weld failures that pose a high risk of seat detachment in a collision. By rendering the primary passenger area of this minivan unusable for nearly 6 months, the manufacturer has caused a substantial loss of utility and safety. I am requesting NHTSA investigate the lack of remedy availability and Toyota’s failure to support owners who cannot safely use the vehicle for its intended multi-passenger purpose.

NHTSA ODI 11727268

The contact owns a 2025 Toyota Sienna Hybrid. The contact received notification of NHTSA Campaign Number: 25V668000 (Seats). The local dealer was contacted, but the vehicle was not diagnosed or repaired. The dealer declined a buyback. The manufacturer was contacted, but no assistance was provided. The manufacturer informed the contact that there was no time frame for when parts would become available. The contact had not experienced a failure.

NHTSA ODI 11727049

Our vehicle has been recalled since October of 2025 with no remedy in sight. Originally the remedy was set for December of 2025. It’s now almost April 2026 and we’re still unable to use our vehicle.

NHTSA ODI 11727141

Toyota has issued a recall for the 2025 Sienna Mini Vans: The subject vehicles contain second-row seats that are mounted on seat rails that may have been improperly welded. If these seats are occupied during certain high-speed collisions, the seat may lose structural integrity, increasing the risk of injury. This recall was initiated in October 2025, not notifying customers until December of 2025. I was riding around with my young children in these unsafe seats for two months before notified. The dealership is giving me a loaner but it is not large enough or adequete for my family. Toyota continues to list "remedy not yet available" when I go to check on the status. The problem has not been reproduced because they are just not to be sat it which in turn means, I cannot use the vehicle. My vehicle has not been inspected by the dealer or service center as there is no remedy. There wer not any warning lamps that appeared due to this issue.

NHTSA ODI 11726623

The contact owns a 2025 Toyota Sienna Hybrid. The contact received notification of NHTSA Campaign Number: 25V668000 (Seats); however, the part to do the recall repair was not yet available. The local dealer was contacted on several occasions. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The contact had not experienced a failure.

NHTSA ODI 11726363

We were notified by Toyota that it was unsafe to transport our children in the second row seats in November 2025 and the vehicle was under a recall. This puts our children at risk. A letter from NHTSA stated Toyota would have a remedy by 12/6. The manufacturer (Toyota) confirmed this recall. Given that Toyota has not indicated a solution date for this and the problem was discovered in October 2025 I believe the manufacturer has failed or is unable to remedy this safety recall for our vehicle in a timely manner and would like to officially log a complaint with NHTSA

NHTSA ODI 11726469

We were notified by Toyota that it was unsafe to transport our children in the second row seats in November 2025 and the vehicle was under a recall. This puts our children at risk. A letter from NHTSA stated Toyota would have a remedy by 12/6. The manufacturer (Toyota) confirmed this recall. Given that Toyota has not indicated a solution date for this and the problem was discovered in October 2025 I believe the manufacturer has failed or is unable to remedy this safety recall for our vehicle in a timely manner and would like to officially log a complaint with NHTSA.

NHTSA ODI 11726492

We were notified by Toyota that it was unsafe to transport our children in the second row seats in November 2025 and the vehicle was under a recall. This puts our children at risk. A letter from NHTSA stated Toyota would have a remedy by 12/6. The manufacturer (Toyota) confirmed this recall. Given that Toyota has not indicated a solution date for this and the problem was discovered in October 2025 I believe the manufacturer has failed or is unable to remedy this safety recall for our vehicle in a timely manner and would like to officially log a complaint with NHTSA.

NHTSA ODI 11726184

The contact owns a 2025 Toyota Sienna Hybrid. The contact received notification of NHTSA Campaign Number: 25V668000 (Seats); however, the part to do the recall repair was not yet available. A local dealer was contacted; however, no assistance was provided. A second local dealer was contacted, Palm Beach Toyota (200 S Congress Ave, West Palm Beach, FL 3340); and a loaner vehicle was provided. The vehicle was not diagnosed or repaired because parts were not available for the recall repair. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The contact had not experienced a failure.

NHTSA ODI 11725803

The contact owns a 2025 Toyota Sienna Hybrid. The contact received notification of NHTSA Campaign Number: 25V668000 (Seats). The contact reached out to a local dealer, who provided a loaner vehicle; however, the vehicle was not diagnosed or repaired. Additionally, the loaner was not comparable to the vehicle. The manufacturer was contacted and confirmed that parts for the recall repair were not yet available. No additional assistance or timeline for the repair was provided. During a follow-up attempt, the contact was unable to reach the manufacturer and was directed to voicemail. The contact had not experienced a failure.

NHTSA ODI 11725626

The recall is still not fixed and dealership has my van for over 3 months now. I haven't even had my van a year.

NHTSA ODI 11725447

I purchased a 2025 Toyota Sienna in May 2025 for use as a family vehicle. In December 2025, I received a safety recall notice from Toyota regarding a weld defect affecting the second-row seat. The recall letter explicitly instructs owners not to use the second-row seat due to a safety risk. This seat is where my daughters normally sit when we travel. Currently, Toyota has informed me that there is no available repair remedy, and they cannot provide a timeline for when the issue will be resolved. Because of this recall: •The vehicle cannot be safely used as intended to transport my family. •The manufacturer has acknowledged a safety defect affecting passenger seating. •I am still making loan payments on a vehicle that cannot be fully or safely used. Toyota has provided a rental car, but this is not a long-term solution and does not resolve the underlying safety issue. I am concerned about the structural integrity of the seat weld and the potential risk of seat failure during a crash, which could seriously endanger passengers. Given that this is a family vehicle designed to transport multiple passengers, the inability to use the second-row seat significantly impacts the safety and usability of the vehicle. I am submitting this complaint to request oversight regarding this recall and the lack of an available remedy. Toyota case number: 260211003481 Toyota has stated that no repair is currently available, and owners must wait until a future remedy is developed. I requested a replacement of the vehicle directly to Toyota.

NHTSA ODI 11725175

The contact owns a 2025 Toyota Sienna Hybrid. The contact received notification of NHTSA Campaign Number: 25V668000 (Seats); however, the part to do the recall repair was not yet available. The local dealer was contacted and confirmed that the part was not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was not made aware of the issue. The contact had not experienced a failure.

NHTSA ODI 11725283

The contact owns a 2025 Toyota Sienna Hybrid. The contact received notification of NHTSA Campaign Number: 25V668000 (Seats); however, the part to do the recall repair was not available. The contact stated that the manufacturer had enough time to manufacture the parts. The manufacturer was contacted, and a case was filed. In addition, the contact requested a buyback. The contact had not experienced a failure.

NHTSA ODI 11725291

The contact owns a 2025 Toyota Sienna Hybrid. The contact received notification of NHTSA Campaign Number: 25V668000 (Seats); however, the part to do the recall repair was not yet available. The dealer was contacted. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The contact had not experienced a failure.

NHTSA ODI 11725328

Toyota has instructed owners not to use the second-row seats until a repair becomes available. As a result, the vehicle cannot be safely used for its intended purpose. I am a parent of three children, including an infant who requires a rear-facing car seat. Without the ability to use the second-row seats, the vehicle is unusable for my family. The vehicle has been in the possession of the dealership (AutoNation Toyota Weston, Florida) since December 22, 2025. As of today, the vehicle has been out of service for over 80 days, and Toyota has confirmed that there is still no repair remedy available and no timeline for resolution. I have been provided with a temporary Toyota RAV4, which is not comparable to a three-row family vehicle and does not accommodate my family’s needs. I continue to make monthly payments of approximately 900 through Toyota Financial Services for a vehicle that I am unable to use. This situation represents a significant safety concern and a substantial loss of use of the vehicle, with no resolution provided by the manufacturer.

NHTSA ODI 11724845

"Manufacturer Recall 25TB12 (NHTSA Recall Number 25V668) was issued 5 months ago (Oct 2025). Recall Status: Recall Incomplete, remedy not yet available. Summary: The subject vehicles contain second-row seats that are mounted on seat rails that may have been improperly welded. If these seats are occupied during certain high-speed collisions, the seat may lose structural integrity, increasing the risk of injury. Safety Risk: If these seats are occupied during certain high-speed collisions, the seat may lose structural integrity, increasing the risk of injury. Remedy: Toyota is currently preparing the remedy. When the remedy is available Toyota dealers will replace the second row seat rails with ones that have the proper welding, FREE OF CHARGE. Current Status as of March 16, 2026: Toyota has failed to provide a remedy, and their interim guidance prohibits the use of the second row. As a result, the vehicle is unusable for its primary purpose of transporting passengers. The manufacturer has not provided a timeline for the fix or a reasonable accommodation for the loss of use.

NHTSA ODI 11724567

The contact owns a 2025 Toyota Sienna Hybrid. The contact received notification of NHTSA Campaign Number: 25V668000 (SEATS); however, the part to do the recall repair was unavailable. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The local dealer was not contacted. The contact had not experienced a failure.

NHTSA ODI 11724572

The contact owns a 2025 Toyota Sienna Hybrid. The contact received notification of NHTSA Campaign Number: 25V668000 (Seats); however, the part for the recall repair was unavailable. The contact stated that because of the unrepaired recall repair, the small minor children were seated in the rear of the vehicle. The dealer was contacted, and the contact was informed that the parts were not yet available. The manufacturer was not contacted regarding the unrepaired recall repair. The contact had not experienced a failure.

NHTSA ODI 11724584

The contact owns a 2025 Toyota Sienna Hybrid. The contact received notification of NHTSA Campaign Number: 25V668000 (Seats); however, the part to do the recall repair was unavailable. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. The dealer was contacted and confirmed that there was no time frame for when parts would be available. The contact spoke with a second dealer, Clint Bowyer Toyota (2815 US-50, Emporia, KS 66801); who confirmed that there was no ETA for parts availability. The manufacturer was made aware of the issue and confirmed that the remedy was not yet available. The contact had not experienced a failure.

NHTSA ODI 11724588

The passenger door has now twice started to close on its own without a button being pushed and when I've been standing there buckling a kid in. It does not stop when it encounters an object (me, a human) and kept trying to get me stuck into the door. I tried pushing back but it kept moving and eventually I had to back out of the way. If this had been a child, they would have had a broken limb or worse.

NHTSA ODI 11724614

We were notified by Toyota that it was unsafe to transport our children in the second row seats in November 2025 and the vehicle was under a recall. This puts our children at risk. A letter from NHTSA stated Toyota would have a remedy by 12/6. The manufacturer (Toyota) confirmed this recall. Given that Toyota has not indicated a solution date for this and the problem was discovered in October 2025 I believe the manufacturer has failed or is unable to remedy this safety recall for our vehicle in a timely manner and would like to officially log a complaint with NHTSA.

NHTSA ODI 11724663

Toyota has failed to provide a remedy for the recall regarding the 2nd row seat welds. My current vehicle is sitting on a lot, unable to drive for the past 5 months. The safety of my children is at risk, and despite contact with the Toyota corporation, a fix has yet to be completed and no timeline provided.

NHTSA ODI 11724723

I can no longer transport my grandchildren in my car. I do not have another vehicle I can use to drive them in.

NHTSA ODI 11724787

My 2025 Toyota Sienna is affected by the recall related to improper welding of the second-row seat rails. On November 19, 2025, I brought the vehicle to a Toyota dealership because they had advised me that it was not safe to continue driving due to the safety concern involving passenger seats. The dealership advised against driving it and kept the vehicle, and Toyota arranged a rental vehicle for me. As of now, several months later, there is still no repair remedy available and my vehicle remains at the dealership. I transport children and elderly family members, so passenger seat safety is very important to me. I am concerned about the long delay in providing a remedy for a safety-related issue and the extended loss of use of my vehicle.

NHTSA ODI 11724452