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2025 Toyota Sienna
Buyable, but go in with open eyes: this car has specific known issues to check before money changes hands.
258 owner complaints · 4 recalls · data verified July 19, 2026 · source: NHTSA
Buy-rated alternatives from this era
Other 2023–2027 cars in the same rough price bracket with a clean, matured Buy verdict — worth cross-shopping before you commit to the 2025 Toyota Sienna.
Why caution?
Seats problems dominate (81% of complaints).
Score breakdown, by factor
Full methodology →#256 of 270Among the 2025 models with a matured record, the 2025 Toyota Sienna ranks #256, scoring higher than 4% of them. See the 2025 ranking →
Complaints filed per year
Fading = early teething worked out. Climbing = problems aging in.
How it crashes
NHTSA’s own crash tests, separate from the reliability score above.
5/5 overall
NHTSA 5-Star Safety Rating · 2025 Toyota SIENNA HYBRID VAN AWD
Rollover risk in a single-vehicle crash: 13%
No open NHTSA defect investigations on file.
Source: nhtsa.gov/ratings. Star ratings compare vehicles within the same class and size, not across every car on the road.
The road ahead
What breaks on a 2025 Toyota Sienna, plotted where owners report it happening.
Also reported (mileage varies): Seats (209) · Visibility & wipers (17) · Body & structure (15)
Mileage medians come from owners who mentioned an odometer reading in their NHTSA complaint, a rough guide, not a schedule.
Seats
81%209 complaints · 209 in the last 2 years
“The complaint was filed for the contact's business. The business owns a 2025 Toyota Sienna Hybrid. The business received notification of NHTSA Campaign Number: 25V6680…”
Visibility & wipers
7%17 complaints · 17 in the last 2 years
“Driver-side mirror (glass part only) vibrates while driving, no matter the speed. This causes a distorted rear view — for example, it's hard to read the license plate …”
Body & structure
6%15 complaints · 15 in the last 2 years
“My rear lift gate was misaligned and gets stuck. The dealer just fixed and wouldn't honor the warranty, but I believe this shoddy build quality could impact the safety…”
Airbags
1%3 complaints · 3 in the last 2 years
“What component or system failed or malfunctioned, and is it available for inspection upon request? Airbags did not deploy How was your safety or the safety of others p…”
Check it against this car’s mileage
Type the odometer reading on the actual car you’re looking at to see which of these problem areas owners tend to report before it, around it, or after it.
Too few owners named a mileage on this model to place issues against an odometer yet.
Read all 258 owner complaints in their own words → · just the 3 crash/fire/injury reports →
Recalls (4)
Safety recall repairs are free at the brand’s franchised dealers. Before buying, run the VIN at nhtsa.gov/recalls and make the seller show the work was done.
Equipment Adaptive/mobility · 25V876000
Rollx Vans (Rollx) is recalling certain GMC Yukon, Sierra, Chevrolet Express 2500, Ford Transit, E-250, Toyota Sienna, Sienna Hybrid, Honda Odyssey, Chrysler Town and Country, Voyager, Pacifica, Dodge Grand Caravan, and Ram Promaster vehicles equipped with QRT-Deluxe and QRT-Max wheelchair restraints. Please refer to Rollx's recall report for specific model year information. The retractors may not lock, preventing the wheelchair from being properly secured.
Risk: An unsecured wheelchair can move during transit, increasing the risk of injury.
Fix: Rollx will work with Q'Straint to inspect and replace the retractors as necessary, free of charge. Owner notification letters were mailed February 5, 2026. Owners may contact Rollx's customer service at 1-800-956-6668.
Back Over Prevention · 25V744000
Toyota Motor Engineering & Manufacturing (Toyota) is recalling certain 2022-2026 Toyota, Lexus, and Subaru Solterra vehicles equipped with a Panoramic View Monitor (PVM) system. Please see the recall report for a complete list of models. A software error may cause the rearview camera to freeze or display a blank screen when the vehicle is in reverse. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard (FMVSS) number 111, "Rear Visibility."
Risk: A rearview camera that fails to display an image can reduce the driver's view behind the vehicle, increasing the risk of a crash.
Fix: Dealers will update the parking assist software, free of charge. Owner letters were mailed January 2, 2026. Owners may contact Toyota's customer service at 1-800-331-4331. Toyota's numbers for this recall are 25TB13 and 25LB06. Subaru's number for this recall is WRE25.
Seats · 25V668000
Toyota Motor Engineering & Manufacturing (Toyota) is recalling certain 2025 Sienna Hybrid vehicles. The second-row seat rails may be welded improperly.
Risk: Improperly welded seat rails can prevent the seat from adequately restraining an occupant during a crash, increasing the risk of injury.
Fix: Dealers will replace the second-row seat rails, free of charge. Owner letters were mailed May 15, 2026. Owners may contact Toyota's customer service at 1-800-331-4331. Toyota's numbers for this recall are 25TB12 and 25TA12.
Seats · 25V086000
Toyota Motor Engineering & Manufacturing (Toyota) is recalling certain 2021-2025 Sienna Hybrid vehicles. The bolts for the seatbacks on the third-row seat assemblies may not be tightened properly. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard (FMVSS) numbers 202, "Head Restraints," 207, "Seating Systems," and 225, "Child Restraint Anchorage Systems."
Risk: An improperly tightened seatback may not adequately restrain the occupant during a crash, increasing their risk of injury.
Fix: Dealers will tighten the seat assembly bolts, free of charge. Owner notification letters were mailed April 1, 2025. Owners may contact Toyota's customer service at 1-800-331-4331. Toyota's number for this recall is 25TA05.
Questions to ask the seller
Questions worth asking the seller of this Toyota before you buy, drawn from its public record:
- NHTSA lists 4 recall campaigns for the 2025 Toyota Sienna. Can you run this car's VIN at nhtsa.gov/recalls and confirm each one shows "Remedy Completed"?
- Owners of this model report seats problems more than anything else. Has this car shown any seats symptoms, and are there repair records for it?
- Has this car been in any accident or had any structural, airbag, or flood-related repair? Do you have a clean title and a recent history report (Carfax / AutoCheck)?
- How many owners has it had, do you have the maintenance records, and why are you selling it?
- Are you open to me having an independent mechanic inspect it before we settle on a price?
Before you hand over money
Check the VIN for open recalls
NHTSA’s free lookup shows whether this exact car had its recall remedies completed.
Free NHTSA VIN check ↗Get a pre-purchase inspection
A $150 to $250 independent inspection of this exact 2025 Toyota SIENNA beats every score on the internet, including ours.
What to ask forNot set on the 2025? See how every Sienna model year scores →
Cross-shopping? Compare the 2025 Toyota Sienna against another car →
What owners say
Real owners of this exact model-year, shown separately from the NHTSA score. If they disagree, that’s worth knowing.