What 180 owners told NHTSA about the 2024 Ford F-150 Supercab

The contact owns a 2024 Ford F-150. The contact stated that while his wife was in the process of parking the vehicle on the side of the street, the driver released the accelerator pedal; however, the vehicle failed to stop as intended, jolted forward, and hit one unoccupied and parked vehicle, and hit another occupied vehicle stopped at the stop light. The air bags did not deploy. The driver sustained nerve pain, causing the fingers to become numb, and the driver sustained headaches, back, hips, and shoulder pain. It was unknown whether the other driver sustained injuries. The contact's wife drove to an emergency room after the collision and received medical assistance. A police report was filed. The vehicle was taken to an auto collision repair shop, where it was serviced for the collision damage. An independent mechanic had diagnosed the vehicle with a one-pedal driving system and ABS failures. The vehicle was not repaired. The dealer was not contacted. The manufacturer was notified of the failure and referred the contact to the insurance company for assistance. The failure mileage was 13,290.

NHTSA ODI 11730828

See attached document for complaint.

NHTSA ODI 11728712

Instrument cluster has started to flicker when driving. Have had incidents where instrument cluster freezes while driving and a blank black screen when first starting. Whenever the screen freezes or turns black, turning the vehicle off and on again fixes the issue. It seems that the flickering is intermittent. Has recently become more frequent and why I wanted the dealership to take a look. They're now asking for video proof. As soon as I have that I'm going to return to dealership. I'm making this complaint because it seems to be a well-known issue with no fix in most cases. My dealership has contacted Ford engineering and they have asked for video proof.

NHTSA ODI 11728843

As I went to reverse to pull out of a parking area, the truck accelerated, I applied the brakes and the truck continued going dragging the front tires at one point. I decided at the last min to attempt to put the truck in neutral or park and at that time it was stopped between two trees. This could of been very bad if my kids were in the yard playing or many other scenarios. The 2024 F150 is still at the dealership waiting on approval to do body work. We have requested they run diagnostics or telemetry on the trucks systems to verify the problem but after a month that has not been done yet.

NHTSA ODI 11728852

The truck had been parked in our driveway for approximately 24 hrs when my wife went to the drivers side door to retrieve something that she had left in the center console. After she retrieved what she was looking for she pushed the door closed and the rear window spontaneously and completely shattered. There had been no prior damage whatsoever. The vehicle was towed to our Ford dealership on March 17th. The service manager at our dealership submitted our warranty claim to Ford and then informed us ~36 hrs later that Ford had not issued any TSBs or SSMs for the 2024 rear window or related parts / functions and therefore would decline to repair the rear window. We have asked them to resubmit the claim because we were not satisfied with Ford declining it. It is now April 2nd and we still have not heard back.

NHTSA ODI 11728929

The contact owns a 2024 Ford F-150. The contact received notification of NHTSA Campaign Number: 25V512000 (Power Train). The local dealer was contacted to schedule an appointment and was advised that the parts for the recall repair were on back order. The manufacturer was notified of the lack of parts and informed the contact that parts were anticipated in the 3rd quarter of 2026. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The contact had not experienced a failure.

NHTSA ODI 11728342

I am the lessee of a 2024 Ford F‑150 Lightning XLT, VIN [Insert VIN], and I am submitting this description due to repeated failures, recalls, and safety-related defects that have significantly impacted the safe operation, reliability, and value of my vehicle. Since taking delivery, the vehicle has experienced multiple malfunctions in critical systems that have been confirmed by the dealership and addressed through official recalls, yet problems persist. The primary components affected include the park pawl/park position system, which has intermittently failed to reliably lock the vehicle in park, creating a risk of unintentional rolling that endangers my safety, the safety of passengers, and the safety of others in the vicinity. This component is available for inspection upon request at the dealership. The front suspension upper control arm ball joints have also demonstrated premature wear or defects, reducing steering stability, affecting handling, and increasing the risk of loss of control, particularly in turns or under braking. Additionally, the high-voltage battery system has a documented recall due to a manufacturing defect affecting charging safety, posing risks of overheating, electrical hazards, or fire. All these defects have been reproduced or confirmed by the dealer during service visits, and the vehicle has been inspected by certified Ford technicians, with repair attempts documented in service records. Warning indicators and messages appeared prior to failures, including park and transmission warnings first noticed on [Insert Date] and battery system warnings appearing on [Insert Date]. Other symptoms included abnormal noises and handling issues linked to the front suspension, first observed on [Insert Date]. Despite following all recommended repair procedures, these defects have persisted, indicating a systemic problem likely rooted in manufacturer design or component failure. The vehicle has experienced repeated service downtime, inconvenience, loss

NHTSA ODI 11727794

The contact owns a 2024 Ford F-150. The contact stated that while driving at 30 MPH, there was a strong vibration coming from the vehicle while decelerating from 30 MPH to 20 MPH. The contact stated that the failure was previously repaired but reoccurred and became worsened. The vehicle remained at the dealer for two weeks, and the contact was informed that the part was unavailable. The vehicle was taken to the dealer. The vehicle was not repaired. The manufacturer was notified of the failure. The failure mileage was approximately 7,500.

NHTSA ODI 11727260

Manufacturer Recall Number25C69 NHTSA Recall Number25V863 Vehicle may not go into park Vehicle did not go into park rolling back and striking me with no injury and causing damage to tailgate. initiated claim with ford claim # CXH-08243895-H. Ford denied claim and didnt offer to repair tailgate or fix damages. Took 3 weeks to have recall performed.

NHTSA ODI 11726884

The digital dash cluster will randomly blank out while driving. After it sits for aboutba few hrs parked, it will turn back on just to repeat it down the road again. I tried bring it up with the dealership a few times and I was told they aren't able to replicate the issue and it's within factory spec. This is extremely dangerous since this creates issues of not knowing how fast the vehicle is going, and no indicators of what the truck is doing.

NHTSA ODI 11726894

The contact owns a 2024 Ford F-150. The contact received notifications of NHTSA Campaign Numbers: 25V512000 (Power Train) and 26V104000 (Electrical System, Exterior Lighting); however, the parts to do the recall repairs were not yet available. The dealer was contacted. The vehicle was not diagnosed or repaired. The dealer confirmed that parts were not yet available. The manufacturer was not made aware of the issue. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repairs. The contact had not experienced a failure.

NHTSA ODI 11726949

I was involved in a rear end collision where I was at fault. I suspect the ADAS in my 2024 F-150 malfunctioned because it did not prevent the collision. I impacted the rear of a minivan at approximately 20 mph. The ADAS did not take evasive action. Previously I have had nuisance activations of the visual and aural warnings for the pre-collision system, followed by a warning message that radar guided cruise control was not available.

NHTSA ODI 11726966

Recalls: First notice August 2025; second notice Recall #25V512 dated March 2026.The wheel and hub bolt in the rear end may become loose or break. Continued driving with a broken bolt may lead to wear within the axle and damage the axle hub splines. Vehicles with damaged axle hub splines may roll in Park without the parking brake applied, or, alternatively, loss motive power or both of which can increase the risk of a crash. Complaint: I have several unresolved recalls on my vehicle but am concerned about two open safety recalls on my 2024 F‑150. I received the first recall notice in August 2025 and the second (25V512) in March 2026. My dealer, Scenic Ford in Mount Airy, NC, told me they do not have the parts and cannot get them. On September 17, 2025, I contacted Ford directly and was told the recall would be elevated to an emergency order and parts would be shipped. As of today 03/24/2026, the dealer still has no parts, and Ford has not provided a repair date. I contacted Ford Consumer Care and was told that they do not have parts. The safety recall states that the parts are now available. The rear‑end noise is getting worse, indicating the defect is progressing. I am concerned the vehicle may become unsafe to drive. I have owned Fords since 1967 and have never experienced this level of delay on a safety recall. I am writing to document that Ford cannot give me a date to fix my F-150 and has told me to continue to drive my 2024 F-150 and will not give me a replacement vehicle to use until mine can be repaired. In case the rear end locks up and causes a major accident this is documentation that Ford has refused to fix or replace my defective 2024 F-150 or to supply a replacement vehicle.

NHTSA ODI 11726641

The contact owns a 2024 Ford F-150. The contact stated that while reversing out of the driveway at approximately 5 MPH, there was an abnormal grinding and rattling sound coming the vehicle. The contact stated that while shifting to drive(D), the sound ceased. The contact received notification of NHTSA Campaign Number: 25V512000 (Power Train). The local dealer was contacted several times, and the contact was informed that parts were not yet available for the recall repair, even though the letter stated that parts were "Now Available". The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was informed of the failure. The failure mileage was approximately 19,000.

NHTSA ODI 11726676

The contact owns a 2024 Ford F-150. The contact received notification of NHTSA Campaign Number: 25V512000 (POWER TRAIN); however, the part to do the recall repair was not yet available. The local dealer was contacted. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The contact had not experienced a failure.

NHTSA ODI 11726705

The contact owns a 2024 Ford F-150. The contact received notifications of NHTSA Campaign Number: 25V512000 (Power Train) and 25V104000 (Electrical System, Exterior Lighting); however, the parts to do the recall repairs were not yet available. The local dealer was made aware of the issue and confirmed that parts were not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue and provided a case number. The contact had not experienced a failure.

NHTSA ODI 11726354

Truck alerts will not "shut up." "HOLD STEERING WHEEL ! PAY ATTENTION ! all while I am holding the steering wheel / paying attention. Turning the wheel (from edge of lane to edge of lane) won't stop it. Accelerating didn't stop it. Then truck taps brakes hard, then puts on flashers, then slows down to ZERO mph. Doesn't matter if you have a "Blue Cruise" subscription or not. Get the bogus alerts either way. The Blue Cruise v1.2 is horrible. The local Ford dealer owner and the service manager have had the EXACT same issue in other vehicles (and my truck). One suggestion was to "just turn off the tech" (the safety features I paid for and want) so I don't get the alerts. That's not a "fix." Some people are putting ankle weights on their wheel to stop the alerts. This is a widely known issue. I have asked to speak with a Ford "corporate engineer" on this. DENIED. Send separate certified letters to the CEOs of both Ford and Lincoln about this. Response? NO RESPONSE. Local dealer has helped as much as they could. They recognize the issues, can replicate the issues, but say they have no fix for it. It's also same issue on 2025 Lincoln Aviator (have a friend with same complaints) and the 2024 Lincoln Nautilus (my wife bought one...same issues, Lincoln dealer, same owner as my local Ford dealer, could not fix, and Lincoln bought it back). PLEASE CALL ME at [XXX] to discuss. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)

NHTSA ODI 11726507

Rear axle nut recall 25S82 September ‘25. My dealer inspected my truck, assured me it was needed but repeated requests since then “no parts available”. I’m seriously concerned and reluctant to drive on extended trips.

NHTSA ODI 11725951

Have had the truck for 11 months (since new) I have never had the issue. The display (for radio, navigation etc.) just started switching to a different screen. I was using the navigation and the screen switched to display radio information without being touched. When I switched to Google Maps from car play. The map just froze up and would not unfreeze until I turned off the truck and restarted. Had I been going somewhere and was depending on the navigation system. I could have been in a situation that could have caused an accident. Ford engineers are saying this is normal!

NHTSA ODI 11725214

While I was driving, my instrument panel went dark, as if it were turned off. I could no longer see my odometer. Turning the car off and on did not resolve the issue. After the car was off for a half hour or so, the problem was no longer happening. Problem occurred on March 10, 2026. Only happened once so far. Will be taking to dealer for analysis.

NHTSA ODI 11723755

See attached document for complaint. The safety recall repair has been pending for over five months due to repeated parts unavailability at the authorized Ford dealership. Despite ongoing communication with the dealer and Ford Motor Company, no repair timeline or resolution has been provided. This prolonged delay involves a safety-related defect and creates an ongoing risk. I respectfully request that the National Highway Traffic Safety Administration (NHTSA) review Ford Motor Company’s handling of this recall and its compliance with federal recall obligations.

NHTSA ODI 11723806

Three incidents happened with this vehicle. When I put the car on reverse and reversed and stopped, the gear was then put on drive and before the accelerator was stepped on the vehicle propelled itself at a very high speed and I had to emergently step on the brakes before it hit anything. The the front collision warning did not come on and the vehicle did not brake on its own. The same thing happened in our driveway and before we could apply the brakes the vehicle crashed into a tree. This time also the front collision warning did not come on and the vehicle did not brake and went and hit a tree. There was a video that captured this incident and was shown to our Ford dealership and they did not do anything about it. We told them that the vehicle accelerates by itself and is a safety hazard. Since this did not involve any other vehicle or pedestrian the hazard was limited only to ourselves, The insurance was charged more than 10,000 to fix the damages and we also had to pay a deductible of 1000. More importantly we are unaware if this has been reported by others and can cause serious injuries to the driver, occupants of the vehicle and other who may be involved inadvertenly. Any death caused will become the responsibility of the driver even though this was not the mistake of the driver.

NHTSA ODI 11723945

I have 4 of the Nuna revv car seats. 2 of these seats have malfunctioned and are stuck in the forward facing position and Will not rotate once the release handle is pressed. I contacted the manufacturer and they stated the seat is two years old and not covered under warranty. And I have an option to purchase a new seat for 400$. I feel like this is extremely unsafe. My son still rear faces and I was forced to put him forward facing on the drive home.

NHTSA ODI 11722589

Vehicle has been inspected by dealer and all I’ve gotten it’s a natural sound. Vehicle has been taken three times for same issue and nothing has been done. No accidents have occurred.

NHTSA ODI 11721863

The contact owns a 2024 Ford F-150. The contact stated that while the vehicle was at an independent mechanic to be inspected, related to NHTSA Campaign Number: 25V512000 (POWER TRAIN). The vehicle was taken to a dealer, where it was diagnosed, and determined that the vehicle was damaged and was rubbing because the recall repair was not performed. The vehicle was not repaired. The contact reached out to several dealers to inquire about parts availability, but parts were not yet available, even though the recall remedy stated that parts were currently available for the repair. The manufacturer was notified of the failure. The failure mileage was 14,282.

NHTSA ODI 11721461