What 180 owners told NHTSA about the 2024 Ford F-150 Supercab

While traveling at cruising speed (70 MPH) on Interstate 95 South, the vehicle suffered a catastrophic electrical and mechanical failure, resulting in an immediate engine stall. The vehicle lost all propulsion. Due to the sudden loss of power, the vehicle could not safely clear the active lanes of traffic, coasting to a stop near an exit ramp and dangerously blocking highway traffic.Upon attempting to restart the vehicle to move it out of harm's way, the vehicle emitted a rapid clicking noise and again stalled out. Because this vehicle utilizes an electronic shift-by-wire system, the total power failure permanently locked the transmission into "Park." The vehicle could not be shifted into "Neutral" or "Drive" to be pushed safely off the road.This total vehicle failure created an immediate, life-threatening hazard for the occupants and surrounding motorists on a high-speed interstate, requiring emergency police intervention to manage traffic until a flatbed tow truck arrived.

NHTSA ODI 11743613

On 4/22/2026 while flat towing this vehicle behind my motorhome, it burst into flames. The trip began in [XXX] . Driving south on XXX, I stopped about 120 miles later at a rest stop near XXX. I did a complete walk around inspection. There were no issues, everything looked fine. We continued on and about 20 miles later another vehicle driver was telling me frantically to pull over. I looked at my rear camera and saw the Ford was smoking. This was not due to an improper neutral tow setting. The truck would have burned in the first 20 miles. I have towed this vehicle many times. I know the importance of doing it properly., Thankfully there was a good place to pull over. I tried to extinguish the fire with my extinguisher but it was too hot. I was unable to disconnect from the motorhome. Both are a total loss. I think of all the places this could have happened and how trapped we could have been. By the grace of God, nobody was injured. Yes there is a police report and an insurance claim. There were no warning signs. My braking system runs on its own battery so there was no draw on the Ford battery. Ford did an update on the computer the night prior. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)

NHTSA ODI 11738319

My vehicle stalls at red lights in traffic. Warning lights tell me to put it in park and restart the engine. It started around July of 2025 just after a year of owning it. First time to service they could not replicate, but two subsequent visits to the dealer has been replicated repeatedly! They changed battery and GSM but failed to fix the problem. Returned it to me and it stalled repeatedly, as many as 4 times in a 20 minute period. I am terrified I will be injured and at some point I’ll not be able to restart it, one attempt took 4 times to try and restart it. Drivers are angered and honk and yell at me and am afraid I will be a victim of road rage or get hit. Started a case (can provide case number)with Ford back in October to buyback under lemon law. They have refused thus far to move forward, even though it has been in service now for a total of 6 weeks for the same problem and has been replicated by a Ford Master Tech and Ford Engineer. They keep telling me the buyback team is looking into it and they do nothing. Service provider called me earlier today and said they have replicated the stalling several more times but at this time have no fix.

NHTSA ODI 11702361

Took my vehicle into a local Ford dealership and told them that there was rattling coming out of the engine bay. Provided the service advisor with multiple videos as well as took him for a drive to show him the sound. Advised that it happens at startup and on deceleration after the turbo has spooled. Technician who worked on it left it out in a hail storm which caused over $8K in damages and then proceeded to tell me that there were rocks in my skid plate which is what caused the rattle. To this day it still is not fixed. Additionally the following TSB's have been identified as a potential rattle point; however, I believe it to be the wastegate. MC-10171858 MC-11014403 MC-11001385 MC-11006443 MC-11609633

NHTSA ODI 11685061

The cause of the accident was due to an extremely hard downshift, then extremely hard upshift. Between the speeds of 25-37 mph the truck will do a hard downshift with a 1-3 second loss of power delay. When it finally grabs gear it takes off like a rocket before grabbing the next gear and back to what feels normal. This is something I never experienced in my 2022 Ford F150 with the same motor and transmission. This particular day, I had pulled off to the side of the road to let the mail carrier go through the narrow section of the road first. This particular section, there is a huge tree right next to the road (approximately 12"-14" off the road). After the mail carrier passed, I started to speed up. Upon hitting 34 mph, the transmission shifted hard, pulled me into the ditch, and by the time the gear grabbed, and I had power to control, I hit the tree. As a habit, since this issue happened numerous times, I looked at the speedometer and just prior to impact I was at 43 mph. The transmission is not the only issue that I have been having with this vehicle. There has been a fuel consumption issue, a hard start issue (does not matter time of day), as well as a grinding issue at the front right wheel. This truck is equipped with a 36-gallon fuel tank. At the city driving mpg and a 34-gallon fill-up, I should have been getting 544 miles/tank. However, that was not the case as I was only getting 440-447 miles/tank (did not matter whether normal, eco, or sport mode driving). Each fill up was a 24-28 gallon fill-up leaving 8-10 gallons unaccounted for. A PCM update was done but it only got me to 510 miles with a 30-gallon fill-up. Each complaint I made with the transmission went ignored with me being told "this is normal for the 10 speeds. You will just need to learn to deal with it." After the PCM update with no true fix, I was told "drive it to zero MTE and calculate from there how far you can drive, then you know." This is a horrible and extremely unsafe answer to give.

NHTSA ODI 11681833

Well I went to put my truck in reverse and turn the wheel it shuddered and quit and restarted. This morning I was sitting wnd everything flashed and went off and then come back on. Popped ip service advancetrak.

NHTSA ODI 11681056

The 2024 F150 3.5 Ecoboost engine in my truck will surge when accelerating after a cold start. The issue always happens when you first get going and it goes away after the truck has driven off. It feels as if it is starving of fuel and has never thrown a code.

NHTSA ODI 11678330

WONT SHIFT TO PARK

NHTSA ODI 11677314

The contact owns a 2024 Ford F-150. The contact stated that the vehicle was idling very rough. Additionally, the contact stated that while refueling the vehicle, with the fuel gauge indicating 20-miles to empty, the contact was unable to properly place the nozzle into the fuel filler neck, causing fuel to spill from the vehicle. The contact stated that fuel spilled on the contact and his wife on separate occasions. The contact stated that the vehicle required twenty minutes to refuel and automatically stopped refueling at three-quarter tank full. The contact used a screwdriver to enlarge the fuel filler neck. The check engine warning light was illuminated. The vehicle was taken to the local dealer but was not diagnosed or repaired. Another dealer, Natchez Ford Parts (14 Seargent Prentiss St., Natchez, MS 39120), was contacted but the vehicle was not diagnosed or repaired. The manufacturer was notified of the failure, but no assistance was provided. The failure mileage was approximately 22,000.

NHTSA ODI 11669390

The 2024 f-150 3.5L Ecoboost engine has a rough idle when the truck is in park or while sitting at a stop light. At times it will come and go and others it will be a constant vibration that you can feel in the steering wheel and seat. The engine also has an acceleration hesitation right after the first start of the day and usually goes away after driving a couple of minutes.

NHTSA ODI 11669315

The contact owns a 2024 Ford F-150. The contact stated that while her wife was driving at an undisclosed speed, upon coming to a complete stop at a stop light, the vehicle inadvertently stalled and initially failed to restart. The contact stated that after approximately 10 minutes the vehicle independently restarted. No warning lights were illuminated. The vehicle was taken to the dealer, who was unable to duplicate the failure or determine the cause of the failure. The contact was informed that no DTC codes had been retrieved. The vehicle was not repaired. The manufacturer was notified of the failure, and a case was opened. The failure mileage was 6,000.

NHTSA ODI 11627741