What 180 owners told NHTSA about the 2024 Ford F-150 Supercab

While traveling at cruising speed (70 MPH) on Interstate 95 South, the vehicle suffered a catastrophic electrical and mechanical failure, resulting in an immediate engine stall. The vehicle lost all propulsion. Due to the sudden loss of power, the vehicle could not safely clear the active lanes of traffic, coasting to a stop near an exit ramp and dangerously blocking highway traffic.Upon attempting to restart the vehicle to move it out of harm's way, the vehicle emitted a rapid clicking noise and again stalled out. Because this vehicle utilizes an electronic shift-by-wire system, the total power failure permanently locked the transmission into "Park." The vehicle could not be shifted into "Neutral" or "Drive" to be pushed safely off the road.This total vehicle failure created an immediate, life-threatening hazard for the occupants and surrounding motorists on a high-speed interstate, requiring emergency police intervention to manage traffic until a flatbed tow truck arrived.

NHTSA ODI 11743613

Rear axle nut recall 25S82 September ‘25. My dealer inspected my truck, assured me it was needed but repeated requests since then “no parts available”. I’m seriously concerned and reluctant to drive on extended trips.

NHTSA ODI 11725951

I was attempting to leave a parking spot when while maneuvering the vehicle it suddenly and unexpectedly accelerated to a high speed into a tree. There is a police report and security video as the incident took place in a hospital parking lot. The truck is totaled and settled but insurance company not interested in liability. My wife and I were injured. I have no idea or explanation for the sudden acceleration. Nobody is investigating if there was a vehicle malfunction or not. I just want it documented somewhere in case it is happening a lot. The crash was violent and occurred from a near complete stop on a clear day with no distractions.

NHTSA ODI 11710481

The cause of the accident was due to an extremely hard downshift, then extremely hard upshift. Between the speeds of 25-37 mph the truck will do a hard downshift with a 1-3 second loss of power delay. When it finally grabs gear it takes off like a rocket before grabbing the next gear and back to what feels normal. This is something I never experienced in my 2022 Ford F150 with the same motor and transmission. This particular day, I had pulled off to the side of the road to let the mail carrier go through the narrow section of the road first. This particular section, there is a huge tree right next to the road (approximately 12"-14" off the road). After the mail carrier passed, I started to speed up. Upon hitting 34 mph, the transmission shifted hard, pulled me into the ditch, and by the time the gear grabbed, and I had power to control, I hit the tree. As a habit, since this issue happened numerous times, I looked at the speedometer and just prior to impact I was at 43 mph. The transmission is not the only issue that I have been having with this vehicle. There has been a fuel consumption issue, a hard start issue (does not matter time of day), as well as a grinding issue at the front right wheel. This truck is equipped with a 36-gallon fuel tank. At the city driving mpg and a 34-gallon fill-up, I should have been getting 544 miles/tank. However, that was not the case as I was only getting 440-447 miles/tank (did not matter whether normal, eco, or sport mode driving). Each fill up was a 24-28 gallon fill-up leaving 8-10 gallons unaccounted for. A PCM update was done but it only got me to 510 miles with a 30-gallon fill-up. Each complaint I made with the transmission went ignored with me being told "this is normal for the 10 speeds. You will just need to learn to deal with it." After the PCM update with no true fix, I was told "drive it to zero MTE and calculate from there how far you can drive, then you know." This is a horrible and extremely unsafe answer to give.

NHTSA ODI 11681833

The contact owns a 2024 Ford F-150. The contact stated that the vehicle was idling very rough. Additionally, the contact stated that while refueling the vehicle, with the fuel gauge indicating 20-miles to empty, the contact was unable to properly place the nozzle into the fuel filler neck, causing fuel to spill from the vehicle. The contact stated that fuel spilled on the contact and his wife on separate occasions. The contact stated that the vehicle required twenty minutes to refuel and automatically stopped refueling at three-quarter tank full. The contact used a screwdriver to enlarge the fuel filler neck. The check engine warning light was illuminated. The vehicle was taken to the local dealer but was not diagnosed or repaired. Another dealer, Natchez Ford Parts (14 Seargent Prentiss St., Natchez, MS 39120), was contacted but the vehicle was not diagnosed or repaired. The manufacturer was notified of the failure, but no assistance was provided. The failure mileage was approximately 22,000.

NHTSA ODI 11669390

Purchased vehicle on [XXX]. The vehicle was brand new and had 12 miles on it. I drove the vehicle home. My family and I went out to dinner and returned home and the vehicle remained in our garage. In the morning, I drove the vehicle to the gym. the vehicle was at that location for approximately two hours. I then drove it to my workplace. When I pulled into the parking lot I noticed some smoke from the hood. I turned off the vehicle and popped the hood. I then tried to open the hood, but realized that the vehicle was on fire. I backed away from the vehicle and called 911. The vehicle was ablaze within 1 minute of me exiting the vehicle. Firefighters responded approximately 8 minutes later and put out the fire. I do have videos of the fire happening INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)

NHTSA ODI 11634304