What 180 owners told NHTSA about the 2024 Ford F-150 Supercab

Vehicle was in Ford dealership’s service bay for an oil change service and reportedly caught fire inside the cab behind the dash due to an electrical system malfunction. The service technician stated that it was on the rack and just spontaneously caught fire inside the cab in the dash behind the infotainment system.

NHTSA ODI 11747813

The contact owns a 2024 Ford F-150. The contact stated that while driving at an undisclosed speed, there was an abnormal sound coming from the vehicle before the vehicle became difficult to maneuver, and the front passenger’s side of the vehicle crashed into a curb. No warning lights were illuminated. The air bags failed to deploy. A Police report was filed. No injuries were sustained. Medical attention was not needed. The vehicle was towed to a dealer; however, the cause of the failure was unknown. The vehicle was later diagnosed; however, the diagnostic result was unknown. Additionally, the steering column and several other unknown parts were replaced. The vehicle was repaired. The manufacturer was not notified of the failure. The failure mileage was approximately 7,500.

NHTSA ODI 11747199

On 4/22/2026 while flat towing this vehicle behind my motorhome, it burst into flames. The trip began in [XXX] . Driving south on XXX, I stopped about 120 miles later at a rest stop near XXX. I did a complete walk around inspection. There were no issues, everything looked fine. We continued on and about 20 miles later another vehicle driver was telling me frantically to pull over. I looked at my rear camera and saw the Ford was smoking. This was not due to an improper neutral tow setting. The truck would have burned in the first 20 miles. I have towed this vehicle many times. I know the importance of doing it properly., Thankfully there was a good place to pull over. I tried to extinguish the fire with my extinguisher but it was too hot. I was unable to disconnect from the motorhome. Both are a total loss. I think of all the places this could have happened and how trapped we could have been. By the grace of God, nobody was injured. Yes there is a police report and an insurance claim. There were no warning signs. My braking system runs on its own battery so there was no draw on the Ford battery. Ford did an update on the computer the night prior. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)

NHTSA ODI 11738319

Crashed truck and all airbags deployed besides passenger (I was only person in the car). The drivers airbag partially deployed and I smashed my face on steering wheel. It was defective or malfunctioned.

NHTSA ODI 11736445

The contact owns a 2024 Ford F-150. The contact stated that while his wife was in the process of parking the vehicle on the side of the street, the driver released the accelerator pedal; however, the vehicle failed to stop as intended, jolted forward, and hit one unoccupied and parked vehicle, and hit another occupied vehicle stopped at the stop light. The air bags did not deploy. The driver sustained nerve pain, causing the fingers to become numb, and the driver sustained headaches, back, hips, and shoulder pain. It was unknown whether the other driver sustained injuries. The contact's wife drove to an emergency room after the collision and received medical assistance. A police report was filed. The vehicle was taken to an auto collision repair shop, where it was serviced for the collision damage. An independent mechanic had diagnosed the vehicle with a one-pedal driving system and ABS failures. The vehicle was not repaired. The dealer was not contacted. The manufacturer was notified of the failure and referred the contact to the insurance company for assistance. The failure mileage was 13,290.

NHTSA ODI 11730828

As I went to reverse to pull out of a parking area, the truck accelerated, I applied the brakes and the truck continued going dragging the front tires at one point. I decided at the last min to attempt to put the truck in neutral or park and at that time it was stopped between two trees. This could of been very bad if my kids were in the yard playing or many other scenarios. The 2024 F150 is still at the dealership waiting on approval to do body work. We have requested they run diagnostics or telemetry on the trucks systems to verify the problem but after a month that has not been done yet.

NHTSA ODI 11728852

Manufacturer Recall Number25C69 NHTSA Recall Number25V863 Vehicle may not go into park Vehicle did not go into park rolling back and striking me with no injury and causing damage to tailgate. initiated claim with ford claim # CXH-08243895-H. Ford denied claim and didnt offer to repair tailgate or fix damages. Took 3 weeks to have recall performed.

NHTSA ODI 11726884

I was involved in a rear end collision where I was at fault. I suspect the ADAS in my 2024 F-150 malfunctioned because it did not prevent the collision. I impacted the rear of a minivan at approximately 20 mph. The ADAS did not take evasive action. Previously I have had nuisance activations of the visual and aural warnings for the pre-collision system, followed by a warning message that radar guided cruise control was not available.

NHTSA ODI 11726966

Three incidents happened with this vehicle. When I put the car on reverse and reversed and stopped, the gear was then put on drive and before the accelerator was stepped on the vehicle propelled itself at a very high speed and I had to emergently step on the brakes before it hit anything. The the front collision warning did not come on and the vehicle did not brake on its own. The same thing happened in our driveway and before we could apply the brakes the vehicle crashed into a tree. This time also the front collision warning did not come on and the vehicle did not brake and went and hit a tree. There was a video that captured this incident and was shown to our Ford dealership and they did not do anything about it. We told them that the vehicle accelerates by itself and is a safety hazard. Since this did not involve any other vehicle or pedestrian the hazard was limited only to ourselves, The insurance was charged more than 10,000 to fix the damages and we also had to pay a deductible of 1000. More importantly we are unaware if this has been reported by others and can cause serious injuries to the driver, occupants of the vehicle and other who may be involved inadvertenly. Any death caused will become the responsibility of the driver even though this was not the mistake of the driver.

NHTSA ODI 11723945

I was in a accident where I was going a okay speed in traffic where suddenly the car in front of me brakes and my emergency brakes did not activate so I had to slam on mines to avoid impact but the car behind me hit me causing me to impact the car in front and with no airbag deployment from impact in back and front. Causing me later with neck and head pain.

NHTSA ODI 11716080

After operating the vehicle normally and backing into a parking space, I stopped the vehicle and selected Park, turned the vehicle off, and exited. Before the driver’s door was closed, the vehicle began to roll forward unexpectedly. I ran back to the vehicle and reentered it to regain control, with the driver’s door still open and the seatbelt not fastened. After stopping the vehicle, I selected Reverse, at which point the vehicle surged backward unexpectedly. The open driver’s door struck another vehicle and the driver, and my vehicle continued backward, colliding with a fence and then a tree. The vehicle did not behave as expected after Park was selected, creating a serious safety risk to myself and others. Several vehicle systems appeared to malfunction or fail during the incident. The specific component or system responsible is not yet known, and the vehicle is currently available for inspection. The incident resulted in property damage and back pain, for which I later sought medical care. The vehicle has been inspected by a collision repair facility and is currently being handled through insurance. The manufacturer has been informed and stated that insurance should make determinations regarding the incident.

NHTSA ODI 11714900

While coming into my garage to park, it’s like the truck accelerated which caused damage to the truck and my home.

NHTSA ODI 11714876

Was driving with my son when pulling up in my driveway I had my foot on the brake when all of a sudden the brakes went to the floor and my truck began to continue slowly up the driveway would not stop and drove into my garage door and damaging my garage door had called ford roadside assistance took it to the shop and they had to replace the brake booster

NHTSA ODI 11712113

Headlights are incredibly blinding, causing other drivers to struggle with driving. This has put both me and other drivers in danger.

NHTSA ODI 11710282

These lights are TOO bright! Outlaw them before MF like me just simply start breaking or shooting them out. Get off your ass government, you're allowing automakers to cause uneeded accidents.

NHTSA ODI 11710378

I was attempting to leave a parking spot when while maneuvering the vehicle it suddenly and unexpectedly accelerated to a high speed into a tree. There is a police report and security video as the incident took place in a hospital parking lot. The truck is totaled and settled but insurance company not interested in liability. My wife and I were injured. I have no idea or explanation for the sudden acceleration. Nobody is investigating if there was a vehicle malfunction or not. I just want it documented somewhere in case it is happening a lot. The crash was violent and occurred from a near complete stop on a clear day with no distractions.

NHTSA ODI 11710481

Headlights are blinding and are unsafe. Caused me to stop in middle of road for vehicle to pass before I could see again.

NHTSA ODI 11709652

I’ve now had two major safety issues with my 2024 Ford F-150 STX. 1. September 2025 – Loss of Acceleration While Driving I was driving north at about 40 mph when my truck suddenly stopped accelerating. It felt like it went into neutral on its own. I pressed the gas and nothing happened — the truck just started coasting. There were no alerts, no warning lights, and no explanation. I had to safely pull off the road while the truck was basically free-rolling. 2. Most Recent Incident – Emergency Brakes Slamming On in an Empty Parking Lot When I was leaving a facility recently, I was driving slowly through an empty Walgreens parking lot — no cars or obstacles anywhere around me. Out of nowhere, the truck’s emergency brakes slammed on extremely hard. It didn’t just happen once — the brakes locked up five times within about a minute while I was in Drive. There were zero warning messages on the dash each time. The jolts were so violent that my son flew forward and hit the seat in front of him. My right leg slammed into the dash, and the impact was so strong I ended up in the ER afterward with severe pain on my right side.

NHTSA ODI 11696585

3 weeks after purchasing a brand new 2024 F150, brake light, ABS, traction control, Hill start assist, antilock brake fault pre-collision assist warnings all illuminated and sounded. Took an exit and had no brake control. Went into a ditch and hit a piece of metal, causing minor body damage to my new truck. Vehicle is being worked on and electronic brake booster is being replaced. Battery was not installed properly/connected tightly. Grounding issue also found.

NHTSA ODI 11688665

The cause of the accident was due to an extremely hard downshift, then extremely hard upshift. Between the speeds of 25-37 mph the truck will do a hard downshift with a 1-3 second loss of power delay. When it finally grabs gear it takes off like a rocket before grabbing the next gear and back to what feels normal. This is something I never experienced in my 2022 Ford F150 with the same motor and transmission. This particular day, I had pulled off to the side of the road to let the mail carrier go through the narrow section of the road first. This particular section, there is a huge tree right next to the road (approximately 12"-14" off the road). After the mail carrier passed, I started to speed up. Upon hitting 34 mph, the transmission shifted hard, pulled me into the ditch, and by the time the gear grabbed, and I had power to control, I hit the tree. As a habit, since this issue happened numerous times, I looked at the speedometer and just prior to impact I was at 43 mph. The transmission is not the only issue that I have been having with this vehicle. There has been a fuel consumption issue, a hard start issue (does not matter time of day), as well as a grinding issue at the front right wheel. This truck is equipped with a 36-gallon fuel tank. At the city driving mpg and a 34-gallon fill-up, I should have been getting 544 miles/tank. However, that was not the case as I was only getting 440-447 miles/tank (did not matter whether normal, eco, or sport mode driving). Each fill up was a 24-28 gallon fill-up leaving 8-10 gallons unaccounted for. A PCM update was done but it only got me to 510 miles with a 30-gallon fill-up. Each complaint I made with the transmission went ignored with me being told "this is normal for the 10 speeds. You will just need to learn to deal with it." After the PCM update with no true fix, I was told "drive it to zero MTE and calculate from there how far you can drive, then you know." This is a horrible and extremely unsafe answer to give.

NHTSA ODI 11681833

Purchased vehicle on [XXX]. The vehicle was brand new and had 12 miles on it. I drove the vehicle home. My family and I went out to dinner and returned home and the vehicle remained in our garage. In the morning, I drove the vehicle to the gym. the vehicle was at that location for approximately two hours. I then drove it to my workplace. When I pulled into the parking lot I noticed some smoke from the hood. I turned off the vehicle and popped the hood. I then tried to open the hood, but realized that the vehicle was on fire. I backed away from the vehicle and called 911. The vehicle was ablaze within 1 minute of me exiting the vehicle. Firefighters responded approximately 8 minutes later and put out the fire. I do have videos of the fire happening INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)

NHTSA ODI 11634304

Sunroof randomly shattered while driving

NHTSA ODI 11624126

At approximately 6:20 PM on Friday, July 26, 2024 airbags exploded on a Ford F-150 while it was on the assembly line (Chassis Line 5) at Ford Motor Company's Dearborn Truck Plant (DTP). Two hourly employees, one of them in the driver's seat, were working on the truck at the time and both were sent to an area hospital for treatment. The line was stopped, but only for about 30-40 minutes. By 7 PM it was running again until the conclusion of our scheduled ten-hour day, which occurred at 4:30 AM. The truck could not be removed from the line where the explosion had happened, so it had to be run all the way to the end of Chassis Line 7, where it was pushed off. Employees were extremely angry, to put it mildly, and concerned about another occurrence. I reported this to the Michigan Occupational Safety and Health Administration (MIOSHA) on Monday, July 29, 2024. Their complaint number is 2193285.

NHTSA ODI 11606529