What 953 owners told NHTSA about the 2019 Ford F-150 Super Cab Diesel

HARD SHIFTING ! NOT UP SHIFTING OR DOWN SHIFTING OR IT WILL GO FROM 10TH TO 1ST GEAR ON THE HWY CAUSING LOSS OF POWER, I HAD 2 SEMI TRUCKS RIGHT BEHIND ME ALMOST CAUSING AN ACCIDENT, WHEN STOPING AT A RED LIGHT OR STOP SIGN IT DOES NOT WANT TO GO FORWARD TRYING TO START IN A HIGHER GEAR, AND CAUSING ME TO BE STUCK IN THE INTERSECTION WITH ON COMING TRAFFICK. IT IS LOUNGING FORWARD ON ITS OWN, IT CAUSES THE RPM TO RED LINE WHEN YOU ARE NOT ACCELORATING EVEN AFTER YOU HAVE TAKEN YOUR FOOT OFF THE GAS AND ARE APPLYING THE BRAKE. IT IS SKIPING GEARS IT WILL GO FROM 1 TO 7TH TO 10TH BACK DOWN TO 1ST ALL WITHIN A MATTER OF SECONDS, IT WILL DOWN SHIFT OR UP SHIFT AND JUMP SO HARD THAT IT HURTS MY BACK AND MAKES EVERYONE IN THE TRUCK SORE FEELING LIKE YOU GOT WHIPLASH. I DID TAKE THE TRUCK TO THE DEALERSHIP WHEN IT FIRST STARTED CLANKING HARD WHEN I PUT IT IN DRIVE OR REVERSE THE DEALERSHIP TOLD ME IT WAS NORMAL FOR THAT TRANSMISSION AND WOULDNT EVEN LOOK AT IT. SINCE THEN IT HAS ONLY GOTTEN WORSE I HAVE REACHED OUT TO SERVAL OTHER DEALERSHIPS AND EXPLAINED THE ISSUES THEY HAVE ALL TOLD ME THERE IS NO FIX FOR THIS ISSUE. THEY ARE GETTING SO MANY REPORTS FOR THE SAME ISSUE, AND FORD HAS NOT FOUND A FIX FOR THE ISSUE. WHEN THIS FIRST STARTED THERE WERE NO WORNINGS AND NO LIGHTS ON THE DASH, NOW I AM GETTING NOTTIFICATIONS ON THE FORD APP AND THERE HAS BEEN A WRENCH LIGHT THTHAT COMES ON THE DASH PERIODICLY. CURRENTLY THE TRUCK IS AT THE DEALERSHIP FOR A FULL TRANSMISSION REBUILD SUGGUSTED BY THEM. COSTING ALMOST $6000.00 AND ACOURDING TO THEM THIS IS THE ONLY FIX FOR IT AT THIS TIME. THE CLUTCH BASKET HAS FAILED SENDING IMPROPER FLUID PRESSURE THOUGH OUT THE TRANSMISSION.

NHTSA ODI 11621642

The contact owns a 2019 Ford F-150. The contact stated that while driving at unknown speeds, the transmission began slipping out of gear. There were no warning lights illuminated. The vehicle was taken to the local dealer, where it was diagnosed that the transmission needed to be replaced.  The vehicle was not repaired. The manufacturer was contacted, who referred to the NHTSA hotline. The failure mileage was approximately 111,000. The VIN was not available.

NHTSA ODI 11619924

The contact owns a 2019 Ford F-150. The contact stated while driving at 65 MPH, the vehicle hesitated, and the gear shifter became inoperable. The vehicle was taken to the dealer where it was diagnosed and determined that the transmission had failed and needed to be replaced. The vehicle was not repaired. The manufacturer was notified of the failure. The failure mileage was approximately 175,000.

NHTSA ODI 11618497

The contact owns a 2019 Ford F-150. The contact stated while driving approximately 5 MPH, the vehicle independently accelerated; the vehicle shuddered and stalled. The contact stated that the transmission unexpectedly downshifted. There was no warning light illuminated. The failure occurred on several occasions. The vehicle was taken to a dealer where it was diagnosed and determined that the transmission needed to be repaired or replaced. The vehicle was not repaired. The manufacturer was notified of the failure. The failure mileage was 31,770.

NHTSA ODI 11618093

I have had multiple repairs to my transmission including full replacement. Gears are already slipping or hesitating and its only been 1 year.

NHTSA ODI 11617141

My F150 shifts hard through the gears sometimes. It's real clunky, loud and shuddering. Sometimes it shifts suddenly causing rapid acceleration or down shifts just as hard causing sudden deceleration. In traffic this is a dangerous situation, such as merging lanes. Not only is it uncomfortable and probably bad for parts. It's dangerous and not Ford tough like they advertise.

NHTSA ODI 11616361

The vehicle was purchased brand new from a Ford dealership in 2019 in Virgina. Later, a service bulletin was released by Ford for a "cold start rattle" and cam phaser failure through the ford pass app and by mail. This service bulletin extended the warranty on the cam phaser parts to cover up to 100% of the cost to fix the vehicle. At that time, due to being a military family we had moved to Florida and never received the service bulletin in the mail. After reviewing the service bulletin for the vehicle on the ford pass app, it was taken to a Ford dealership in Miami to be inspected. The Ford Miami dealership did not think there was a cam phaser issue with the vehicle at that time and refused to fix vehicle. Ultimately, the vehicle was taken back to a Ford dealership in Ohio to have it reinspected for the same issue (The cold start rattle/Cam Phaser). The Ford Dealership assessed the vehicle and stated, it in fact has the known issues with the Cam Phaser failure. The vehicle is under the mileage for the service bulletin. However, Ford is unwilling to fix the vehicle due to exceeding the date of the service bulletin. This issue puts my safety and others on the road at risk, because if the cam phaser is not fixed the motor of the vehicle will fail and could potentially cause serious injury or death. The vehicle is not safe to drive at this time. This problem has been confirmed by a Ford Dealership and the vehicle is currently sitting at the dealership awaiting to be fixed. There are no warning lights on the vehicle for this issue.

NHTSA ODI 11615908

The contact owns a 2019 Ford F-150. The contact stated while driving at an undisclosed speed, the vehicle lost motive power while accelerating. An unknown warning light was illuminated. The vehicle was taken to a local dealer where it was diagnosed that the 10th gear ratio was inaccurate. The contact stated that the transmission fluid was previously flushed; however, the failure reoccurred. The vehicle was not repaired. The manufacturer was made aware of the failure. The failure mileage was approximately 80,000.

NHTSA ODI 11615664

The contact's son owns a 2019 Ford F-150. The contact stated that on several occasions while driving 75 MPH, the transmission unexpectedly downshifted to first gear, causing the vehicle to slow abruptly. There were no warning lights illuminated. The vehicle was pulled over to the side of the road and restarted, but the vehicle was jerking abnormally while shifting gear. The vehicle was taken to the residence where the contact's son observed condensation under the middle of the vehicle. The vehicle was not diagnosed or repaired. The manufacturer was not notified of the failure. The failure mileage was approximately 134,000.

NHTSA ODI 11614774

WHILE DRIVING THE DRIVING THE TRUCK SLAMMED FROM FOURTH GEAR INTO FIRST EXTREAMLY HARD.

NHTSA ODI 11614796

Every morning I go to work and I let the engine idle down before moving as soon as I start driving gears 3 and 4 shift so hard it sometimes lunges me forward. Also just Saturday 9/15/24 I was driving with my kids in the truck and same thing gears were fine till I hit 3rd then a long pause I definitely felt the loss of momentum and then bam slams into 4th.

NHTSA ODI 11614938

Dear Sir/Madam, I am writing to formally lodge a complaint regarding a significant manufacturing defect in the transmission of my 2019 Ford F-150. The vehicle, which I purchased new from an authorized Ford dealership, has exhibited persistent and severe transmission issues that have compromised its performance and safety. Specifically, the transmission has been shifting harshly and erratically, causing the vehicle to jerk, lunge, and hesitate between gears. This defect has not only affected the drivability of the truck but has also posed a serious safety risk to myself and other road users. Despite multiple visits to the dealership for repairs, the problem persists, indicating a fundamental flaw in the transmission system. I have learned that this issue is not isolated to my vehicle alone. There have been numerous reports and a class action lawsuit concerning the 10-speed automatic transmission in Ford F-150 models from 2017 to 20201. Additionally, Ford has issued recalls and technical service bulletins related to transmission defects in these vehicles23. Given the widespread nature of this defect and its potential danger, I urge the NHTSA to conduct a thorough investigation into the transmission issues affecting the 2019 Ford F-150. It is imperative that Ford Motor Company be held accountable for this defect and that appropriate measures be taken to ensure the safety and reliability of these vehicles. Thank you for your attention to this matter. I look forward to your prompt response and action. Sincerely, [XXX] [XXX] [XXX] [XXX] INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)

NHTSA ODI 11614685

At low speeds my transmission will down shift to the point my truck feels likes it’s nose diving then kicks into the higher gear hard before correcting its self into the correct gear. I am getting nowhere with any dealer besides if I don’t have the transmission recall then it’s on me to pay for the fix. I don’t truly feel that is fair at all to me with still making a monthly payment.

NHTSA ODI 11614655

When my truck hit about 60,000 - 65,000 miles it started to jump into gear sometimes. It didn't feel right. It was at a low RPMs when starting to accelerate. I was planning on taking it to the dealership to have a look at it, but several months had gone by before I had an opportunity to do so. I then noticed a clanking upon a cold start. It sounded like a loose muffler. So I planned a trip to have both of these issues looked at. The Ford Dealer Service Manager told me that the cam phasers and transmission needed to be replaced. How can a vehicle with only 65,000 miles on it need almost $20,000 in repairs???!!! I went ahead and authorized the cam phaser job because I didn't realize how costly it actually was, I misunderstood the service manager. But I will not be fixing the transmission unless ford does a courtesy replacement, or a recall. I will otherwise wait until this transmission leaves me stranded on the side of the road to be raped and murdered. Everyone with this transmission is having issues. There is a class action lawsuit starting over it. I am now reading hundreds of on line complaints and watching a ridiculous amount of videos of these failures in Fords transmission and the cam phasers. Please help me. I cannot afford $20,000 in repairs and I bought a new vehicle so that I could be rest assured not to have any major repair needed so soon in its life span. I don't have the invoices yet, the Ford Dealer still has my truck in the shop.

NHTSA ODI 11614486

The contact owns a 2019 Ford F-150. The contact stated while driving 80 MPH, the vehicle unexpectedly downshifted to first gear, resulting in irreparable damages to the transmission and the engine. No warning lights were illuminated. The vehicle was towed to the dealer but was not diagnosed or repaired; however, the contact was informed that the engine and transmission needed to be replaced. The manufacturer was notified of the failure, and a case was opened. The failure mileage was approximately 114,000.

NHTSA ODI 11614446

Transmission slippage while accelerating to speed. Started with 3rd gear going into 4th, now it's almost all of the gears. I've almost been rear-ended 3 times because of slippage

NHTSA ODI 11614228

I started noticing my transmission slipping when I first drive my vehicle after being parked for a few hours about 8 months ago. It stopped slipping after a couple of minutes. I didn’t take it to a ford service department because various websites said that is normal with the 10 speed transmissions. About a month ago, the slipping became worse. I also started losing power. I would start to accelerate through an intersection when I would lose power. I took it to a ford service department and they said I need a new transmission based on a TSB report. I contacted Ford customer service to determine if they will cover all or most of the repairs because my truck only has 65000 miles. They finally came back and said they will only cover a small portion of the cost.

NHTSA ODI 11614302

Currently Suffering from a manufacturing defect per diagnosis from Ford technician in my 2019 F150 with the 10-speed transmission. I was advised by Ford to submit the form since I must pay for the repair and updated components to fix the issue and would be reimbursed once the recall was issues. Ford has issued a new technical service bulletin (TSB 24-2046) and re-engineered the CDF drum and housing to correct the issue. Below is a list of symptoms I’ve been experiencing along with others from 2017 – 2023: Wrench light is on Clunking or banging noise when starting the engine Rough, harsh or erratic shifting Hesitation between gears Gear slipping Gear getting stuck while shifting Jerking or lunging Loss of power while driving

NHTSA ODI 11613498

Transmission started making a loud noise and jerking the truck. Tachometer was showing engine rpm increasing rapidly and dropping back several hundred revolutions; gear indicator didn't change (higher or lower) indicating a gear change. Transmission temperature was running approx. 205F however would increase to 230F when the transmission would make noise multiple times. Vehicle took extra effort to control while this was happening both on an Interstate highway and secondary roads. Coming out of the mountains I had to use the brakes more than usual due to the jerking around and stopped when they experienced brake fade and I could smell them. Pic attached. Stopped later and had engine codes read with a OBD reader at auto parts store; no codes or warning lights. This is the 10R80E 10 speed transmission. Called local transmission shop and Ford dealer. Local transmission shop rep said that they have replaced several and currently have 2 in the shop now with the similar issue, explained the recurring problems with this transmission, suggested I could Google it and recommended a reman with the now upgraded/updated parts to correct the original design flaws. CDF drum, valve body and something else. The reman cost versus rebuild are about the same, reman has a better warranty than the trans shop could offer. Local Ford dealer provided "ballpark" estimate of $10K to repair or replace transmission. The vehicle has 78,000 miles on it so out of warranty. Regarding whether or not my safety was at risk, I would have to say yes due to the fact that the truck was harder to control when the transmission was jerking the vehicle around since it happened with no warning. It also happens at any speed and engine rpm, high or low doesn't seem to make any difference. I'm a certified Emergency Vehicle Operator, small to large apparatus so better experienced to deal with unexpected vehicle failures than many drivers. This was a serious problem causing significant drivability/control issues.

NHTSA ODI 11613580

Transmission abruptly shifts between lower gears (1-5), sometimes causing a jerking motion. Several times it drops down (feeling like car completely looses power) causing cars in to almost rear end vehicle, conversely jerks forward when shifting into high gear almost rear-ending car in front of me. Has happened several times. Dealer claims need to redo transmission. Upon investigating online, there are numerous similar complaints forum discussing this topic. This is a serious safety issue with Ford along with bilking customers.

NHTSA ODI 11613028

Transmission has always shift loudly into 8th gear since I bought it at 31k miles. It has 95k miles on it now. Bought it in Nov 2021 used off a Ford dealer lot. Driving a few weeks ago. Going 30 mph. Stopped at a stop sign and then made a left mildly accelerated, probably around 30mph and I was still accelerating, engine goes to redline and engine shifts down to I'm guessing first. Every dash light pops on, and the truck doesn't even show it's in drive or any gear. I pulled to the next stop sign that was not to far away. I brake and shut the truck off and put it in park. I try to start it and it doesn't work. It did not turn over at all. I got it towed to home and checked it out. The transmission control module fuse was blown. I replaced it and it blew again and again. I checked for broken wires, I did not remove anything to check. I did not see anything. Had it towed to Ford. Ford told me the transmission control module had shorted out internally and they needed to order a new transmission control module. They just got it yesterday and told me they were having trouble programming it and hoping it'd be ready tomorrow.

NHTSA ODI 11611287

The contact owns a 2019 Ford F-150. The contact stated while driving 75 MPH, the vehicle unexpectedly downshifted, started jerking, and decelerated. The vehicle returned to normal functionality, but the failure became a regular occurrence. The service engine warning light was illuminated. The vehicle was taken to the dealer, who diagnosed a failure with the transmission. The contact was informed that the transmission needed to be replaced. The vehicle was not repaired. The manufacturer was not notified of the failure. The failure mileage was 62,000.

NHTSA ODI 11609457

The car lost ALL POWER and the ability to accelerate for more than 10 seconds. Luckily cars coming form across moved to the side to not hit me. I was stuck in the middle of the intersection. I attempted to shift manually in a panic and the car slammed really hard in likely 1st gear, red-lineed for several seconds then inched forward enough to pull to the side. I was able to proceed forward stuck in 7th gear, where the car remained stuck in that gear. This was terrifying as I had ZERO ability to move forward, the engine was revving but no gears were available

NHTSA ODI 11609464

Transmission failure requiring replacement

NHTSA ODI 11609518

I am aware of the cam phase issue with 2017-2020 F150s 3.5 Eco Boost (also effected my 2016). I have 89K miles and I took it to the dealership as my cam phasers are failing and making the engine loud and ready to fail. The repair bill is 4K and I called Ford Customer Care - who does not Care. I had purchased extended warranty, but they are stating it is not covered. This is the 2nd F150 I have owned with the problem. Ford service is stating they see "a lot" of these - Ford needs to make this right for their consumers.

NHTSA ODI 11608999