What 953 owners told NHTSA about the 2019 Ford F-150 Super Cab Diesel

The contact owns a 2019 Ford F-150. The contact stated while exiting a car wash and parking the vehicle, he noticed a puddle of water on the front passenger’s side floorboard. The contact took the vehicle to the local dealer, where it was diagnosed with needing the overload pipe to be replaced with a longer part. The vehicle was repaired but experienced the failure a month later. The contact took the vehicle back to the local dealer, where it was diagnosed with needing the overload pipe to be replaced a second time. The vehicle was repaired. The contact stated in January 2023 while driving at an unknown speed, the check engine warning light was illuminated. The contact also stated he began to hear an abnormal sound. The contact took the vehicle to the local dealer, where it was diagnosed with needing the driver’s side catalytic convertor to be replaced. The vehicle was repaired but continued to experience the failure, three months later. The contact took the vehicle to the back local dealer, where it was diagnosed with needing the passenger’s side catalytic convertor to be replaced. The vehicle was repaired. The contact stated on June 10, 2023, he noticed an oil leak in the rear passenger’s side tire. The contact took the vehicle to another local dealer: AutoNation Ford Arlington [XXX] : [XXX] ) where it was diagnosed with needing the rear passenger’s side axle to be replaced. The vehicle was not repaired. The manufacturer had been informed of the failure. The failure mileage was approximately 30,000. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)

NHTSA ODI 11534004

The contact owns a 2019 Ford F-150. The contact stated that at startup, she heard a rattling sound at the hood of the vehicle. The contact then stated that while driving at an undisclosed speed, the vehicle stalled. The vehicle was able to be restarted. The contact was unsure of any warning lights. The vehicle was taken to the dealer where it was diagnosed that the PCM needed reprogramming with the 21B10 update. The vehicle was repaired; however, the failure recurred. The contact stated that while driving at an undisclosed speed, the vehicle started to shudder, and the vehicle stalled, without warning. The vehicle was taken to a different dealer where it was diagnosed that the Cam phaser, bolts, seal, engine valves, engine gasket, and crank shaft oil needed to be replaced. The vehicle was repaired; however, the failure recurred. The manufacturer was notified of the failure and the contact was informed that the warranty had expired and advised to contact the NHTSA Hotline. The failure mileage was approximately 107,328.

NHTSA ODI 11518750

The contact owns a 2019 Ford F-150. The contact stated there was a loud clicking noise detected while driving. Additionally, the vehicle was slow to start. The contact stated that the PCM warning light was illuminated. The vehicle was taken to the local dealer where it was diagnosed and determined that the cam phasers needed to be replaced. The vehicle was not repaired. The manufacturer was notified of the failure and referred the contact to the NHTSA hotline for assistance. The failure mileage was approximately 91,000.

NHTSA ODI 11496051

I am writing to notify Ford Motor Company, hereinafter referred to as “Ford” of the 2019 Ford F-150, King Ranch edition, VIN Number [XXX] (the “Vehicle’) recurring engine failure, hereinafter referred to as “Manufacturer Defect”. The Manufacturer Defect has continuously put my family in LIFE-THEATENING SITUATIONS. I purchased the Vehicle from Texas Ford Sales Ltd., Dealer Number P11422 on April 13, 2019. The Vehicle was taken to AutoNation Ford of Fort Worth, hereinafter referred to as “AutoNation” to seek warranty repairs for the Manufacturer Defect. The Vehicle has been in AutoNation and Ford’s care, custody, and control for more than 50 days relating directly to the Manufacturer Defect. This Manufacturer Defect is not isolated to this Vehicle. This Manufacturer Defect has been known by the Ford Leadership Team. Evidenced by the Technical Service Bulletin 19-2232, dated 7/23/2019. Titled (3.5L Ecoboost – Excessive Oil Consumption With or Without DTC P0365/PO369 – Built On Or Before 1-April-2019). Ford has concealed the Manufacturing Defect in an attempt to limit the scope of the Ford Motor Company New Vehicle Limited Warranty responsibilities as it pertains to the oil consumption defect. Ford has violated the Magnuson-Moss Warranty Act and Texas consumer protection statutes. Ford has acted with negligence, willful misconduct, bad faith, and/or breach of express warranties. This Manufacturing Defect substantially impairs the use and market value of the Vehicle. The Manufacturing Defect continues to create a SERIOUS SAFETY HAZARD for my three babies, my wife, myself, and the public. Therefore, if Ford and/or AutoNation are unable to correct this Manufacturing Defect, I expect Ford to replace or repurchase the Vehicle. If this matter is not satisfactorily resolved by 6/25/2021 and I have been indemnified for any and all losses, damages, costs, fees, expenses and/or liabilities arising out of, involving, and/or in dealing with, t PARTS OF THIS DOCUMENT HAVE BEEN REDACTED TO PROTECT PERSONALLY IDENTIFIABLE INFORMATION PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6).

NHTSA ODI 11418889