What 397 owners told NHTSA about the 2018 Ford F-250 Supercab

TL* THE CONTACT OWNS A 2018 FORD F-250. WHILE DRIVING 65 MPH, THE FRONT END OF THE VEHICLE VIOLENTLY VIBRATED AND FRACTURED THE WINDSHIELD. THE VEHICLE WAS CURRENTLY AT AUTONATION FORD KATY (20777 KATY FWY, KATY, TX 77450, (281) 305-8949) WHERE THE CONTACT WAS INFORMED THAT THERE WAS A POSSIBILITY THAT THE WHEELS WERE UNBALANCED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS 26,000.

NHTSA ODI 11165163

WHILE DRIVING ON THE INTERSTATE, AT 70 MPH (POSTED SPEED LIMIT) EXPERIENCED EXTREME VIBRATION/WOBBLE IN THE STEERING WHEEL AND TIRES AFTER DRIVEN OVER SLIGHT ROUGH PATCH ON THE HIGHWAY. IT WAS EXTREMELY HARD TO MAINTAIN CONTROL OF THE TRUCK TO GET IT TO THE SHOULDER OF THE HIGHWAY THROUGH TRAFFIC. VIBRATION WAS APPARENTLY VISIBLE TO ONLOOKERS, AS SEVERAL DRIVERS MOTIONED FOR ME TO PULL OVER. TRUCK WAS BOUGHT BRAND NEW, SIX MONTHS AGO, AND ONLY HAS 16K MILES. TRUCK IS STOCK, NO MODIFICATIONS HAVE BEEN DONE ON THE TRUCK. VIBRATION/WOBBLE OCCURRED SEVERAL MORE TIMES SO WE EXITED HIGHWAY AND RETURNED HOME VIA BACKROADS (POSTED SPEEDS OF 55 MPH OR LESS) WITHOUT FURTHER INCIDENT.

NHTSA ODI 11165409

I WAS DRIVING DOWN I-10 GOING EAST ON I-10 AND CROSSED THE BRIDGE AT THE ALABAMA/FLORIDA LINE. I WAS CHANGING LANES WHILE GOING ACROSS THE BRIDGE AND HIT A BUMP. THE FRONT END OF THE VEHICLE STARTED VIOLENTLY SHAKING. THE STEERING WHEEL WAS ALSO VIOLENTLY SHAKING. I HAD NO CONTROL OF THE VEHICLE AND IT SHOOK UNTIL MY SPEED DROPPED BELOW 45 MPH WHICH TOOK ABOUT 20 TO 30 SECONDS. I FELT THAT IF I HAD HIT THE BRAKES, THAT THE FRONT WHEEL WOULD HAVE SHEARED RIGHT OFF THE AXLES. THIS WAS THE MOST FRIGHTENING SITUATION I HAVE EVER EXPERIENCED IN A VEHICLE. I HAVE KEPT THE SPEEDS BELOW 50 SINCE THE INCIDENT AND I DO NOT FEEL SAFE IN THE VEHICLE.

NHTSA ODI 11150145

HIT BUMP ON HIGHWAY AND VEHICLE STARTS SHAKING OUT OF CONTROL. THIS HAS HAPPENED OVER 5 TIMES NOW. FORD WOULD ONLY REPLACE STEERING DAMPENER. IT DID IT AGAIN AFTER BEING IN SHOP FOR 3 DAYS. THIS IS VERY DANGEROUS AND CAN ONLY STOP THE SHAKING BY SLOWING TO A STOP IN THE MIDDLE OF THE ROAD AS IT IS ALMOST IMPOSSIBLE TO STEER. FROM RESEARCHING ONLINE, THIS IS AN ONGOING PROBLEM REFERRED TO AS THE "DEATH WOBBLE". FORD REFUSES TO LOOK FURTHER INTO THE SUSPENSION AND STEERING COMPONENTS AND CLAIMS EVERYTHING IS FINE AND IT WAS THE TIRE AIR PRESSURE. THE AIR PRESSURE WAS TO SPECS. AND STILL DID IT.

NHTSA ODI 11144999