What 397 owners told NHTSA about the 2018 Ford F-250 Supercab

The contact owns a 2018 Ford F-250. The contact stated while driving 50 MPH, the vehicle shut off unintendedly and the contact lost control of the vehicle. The message engine power reduced was displayed. The vehicle was towed to the residence. The vehicle was taken to an independent mechanic who determined that the high-pressure fuel pump had failed. The local dealer was not contacted. The vehicle was not diagnosed or repaired. The manufacturer was made aware of the failure and confirmed that the VIN was not under recall. The manufacturer referred the contact to the NHTSA Hotline to report the failure. The failure mileage was approximately 127,460.

NHTSA ODI 11664563

The contact owns a 2018 Ford F-250. The contact stated while driving at an undisclosed speed, the vehicle lost motive power. The contact stated that the failure had occurred while a trailer was attached. The contact stated that his family was inside the vehicle during the failure. The vehicle was restarted. The vehicle was taken to the dealer where it was diagnosed with fuel system failure. The contact was informed that the fuel system needed to be replaced. The vehicle was not repaired. The contact referenced an unknown recall repair; however, the VIN was not included in the recall. The manufacturer was made aware of the failure and a case was filed. The failure mileage was approximately 116,000.

NHTSA ODI 11652307

The contact owns a 2018 Ford F-250. The contact stated while driving 75 MPH, the vehicle lost motive power, with the check engine warning light illuminated. The vehicle was restarted; however, the failure reoccurred. The vehicle was taken to the dealer where it was diagnosed and determined that the fuel pump had failed and needed to be replaced. The vehicle was not repaired. The manufacturer was made aware of the failure. The failure mileage was approximately 108,000. The VIN was not available.

NHTSA ODI 11613709

The contact owns a 2018 Ford F-250. The contact stated while driving at an undisclosed speed, he smelled a gasoline odor on the interior of the vehicle. After a visual inspection of the engine compartment, the contact observed a fuel leak. No warning lights were illuminated. The vehicle was taken to the dealer, who diagnosed a failure with the fuel filter cap. The vehicle was repaired, but the failure reoccurred. The contact also stated that the failure reoccurred two additional times. The manufacturer was notified of the failure, a case was opened, and the contact was referred to the NHTSA Hotline for assistance. The failure mileage was unknown.

NHTSA ODI 11581352

The contact owns a 2018 Ford F-250. The contact stated while driving 55 MPH, the odor of diesel fuel entered the interior of the vehicle. The contact stated that the diesel fuel was misted onto the windshield. The contact merged to the side of the road inspected the vehicle and became aware that diesel fuel had leaked into the engine compartment. The vehicle was driven to a nearby parking lot and repaired by the contact. The contact replaced the fuel filter and water separation filter. The vehicle was repaired. The local dealer was contacted. The manufacturer was notified of the failure and referred the contact to the NHTSA Hotline for assistance. The failure mileage was approximately 82,000.

NHTSA ODI 11580495

The contact owns a 2018 Ford F-250. The contact stated that while driving at approximately 65 MPH, the vehicle started shaking abnormally as if there was a blowout of one of the rear tires. The contact released the accelerator pedal and noticed there was no blowout. The contact then depressed the accelerator pedal and the shaking returned. The Engine Power Reduced message was displayed before the vehicle inadvertently shut off. The vehicle was coasted to the side of the road and started leaking fuel. The vehicle was towed to the dealer who diagnosed that the high-pressure fuel pump had failed and needed to be replaced. The vehicle had not been repaired. The manufacturer was made aware of the failure. The approximate failure mileage was 147,000.

NHTSA ODI 11525956

The contact owns a 2018 Ford F-250. The contact stated while driving approximately 5 MPH from a stop, the vehicle stalled without warning. The vehicle failed to restart. The vehicle was towed to the dealer who diagnosed that the high-pressure fuel pump had failed and caused the engine failure. The contact was informed that the fuel system needed to be replaced. The vehicle had not been repaired. The manufacturer was made aware of the failure and referred the contact to the NHTSA Hotline. The approximate failure mileage was 93,348.

NHTSA ODI 11520612