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What 560 owners told NHTSA about the 2017 Ford F-350 Super Crew

These are the actual owner complaints behind this car’s reliability verdict, filed with the federal government, unedited. They’re unverified reports, not confirmed defects: read them as leads for your pre-purchase inspection, not a diagnosis.

All (560)Crash / fire / injury (14)Steering (292)Suspension (219)Wheels (59)Body & structure (44)Electrical system (28)Transmission & drivetrain (22)Fuel system (20)Engine (19)Latches & locks (16)Backup camera & sensors (14)

Newest first · 560 complaints · page 23 of 23

Dec 28, 2017Suspension

WOBBLE/OSCILLATION- VIOLENT FRONT WHEELS WOBBLING, STEERING SHAKING SO VIOLENT CAN'T CONTROL. DIFFERENT ROADS, MPH-USUALLY ABOVE 60. TO BRING UNDER CONTROL MUST BRAKE HARD AND TRY TO GET OFF ROAD & GET BELOW 30MPH. EXTREME SAFETY ISSUE. WOBBLE HAS HAPPENED ON ALL TYPES OF ROADS, USUALLY STARTS WITH AN EXPANSION JOINT, POT HOLE,BRIDGE END OR BUMP IN ROAD. MORE OFTEN IF ON A CURVE.

NHTSA ODI 11057173

Dec 21, 2017Visibility & wipers

2017 F350 BACK WINDOW EXPLODED. THE VEHICLE WAS STATIONARY, PARKED IN A DRIVEWAY IN A SUBDIVISION. I REMOTE STARTED MY TRUCK WITHIN 5 MINUTES BEFORE I OPENED THE BACK DRIVERS CREW CAB DOOR TO PUT A BAG ON THE FLOOR. WHEN I SHUT THE DOOR, THE BACK WINDOW EXPLODED AS THE DOOR CLOSED. THE OUTSIDE TEMPERATURE WAS AROUND 23 DEGREES F. I BELIEVE THE SUDDEN CAB PRESSURE OF SHUTTING THE DOOR, COMBINED WITH COLDER TEMPERATURES AND A DEFECT IN THE GLASS OR GLASS INSTALLATION IS THE ROOT CAUSE OF THE ISSUE.

NHTSA ODI 11055867

Dec 4, 2017Suspension

DEATH WOBBLE- VIOLENT FRONT WHEELS WOBBLING, STEERING SHAKING SO VIOLENT CAN'T CONTROL. DIFFERENT ROADS, MPH-45,60,65,70. TO BRING UNDER CONTROL MUST BRAKE AND TRY TO GET OFF ROAD & GET BELOW 20MPH. EXTREME SAFETY ISSUE. DEATH WOBBLE HAS HAPPENED ON ALL TYPES OF ROADS, USUALLY STARTS WITH AN EXPANSION JOINT, POT HOLE OR BUMP IN ROAD.

NHTSA ODI 11052225

Nov 11, 2017

I WENT TO PICK UP MY TRAILER IN MY BRAND NEW (1000 MILES) 2017 FORD 350 SUPER DUTY TRUCK. I WAS UNABLE TO ATTACH MY EXISTING STANDARD TRAVEL TRAILER SAFETY CHAINS TO THE TRUCK PROPERLY. THE 2017 FORD SUPER DUTY 2 1/2" 15K HITCH SIMPLY DOES NOT ALLOW THE PROPER CONNECTION OF ANY STANDARD TRAVEL TRAILER SAFETY CHAIN. THE INDUSTRY STANDARD SIZE OF CLEVIS HOOK ON TRAVEL TRAILERS IS 5/16". NONE WILL SAFELY CONNECT AND CLOSE AROUND THIS PARTICULAR FACTORY HITCH. THE NEXT SIZE UP OF THESE HOOKS IS 3/8", AND IT IS TOO LARGE TO FIT THROUGH THE OPENING FREELY. THE HITCH IS RATED AT 15000 POUNDS. THERE IS NO WAY SAFETY HOOKS RATED TO THAT WEIGHT WILL ATTACH IN THESE SMALL ODDLY SHAPED HOLES. I HAVE NOW TRIED 4 DIFFERENT (PROPERLY RATED) HOOKS. NONE WILL ATTACH PROPERLY TO THIS FACTORY HITCH. I RETURNED TO THE DEALERSHIP. THEY NO RECOMMENDATIONS TO SAFELY ATTACH THE CHAINS. I EVEN TRIED SEARCHING FOR WHAT OTHERS HAVE DONE TO SOLVE THIS ON THE INTERNET. PEOPLE ARE RANDOMLY SELECTING ITEMS, PROPERLY RATED OR NOT, TO ATTACH THEIR SAFETY CHAINS, BECASUE THERE DOES NOT APPEAR TO BE A SOLUTION. FAILURE TO PROPERLY CONNECT TRAILER SAFETY CHAINS IS A SERIOUS SAFETY ISSUE. THIS COULD LEAD TO TRAILERS BREAKING FREE OF THE TOW VEHICLE. I APOLOGIZE, BUT I DON'T HAVE A PICTURE WITH THE 5/16" HOOKS. SUFFICE TO SAY THEY WILL GO THROUGH THE HOLES, BUT ARE FURTHER FROM BEING ABLE TO CLIP SAFELY THAN THE LARGER 3/8" HOOKS. NOTE: THE OPTIONAL/LARGER FORD 3" 22K HITCH HAS LARGER HOLES AND ALLOWS PROPER CONNECTION OF INDUSTRY STANDARD TRAVEL TRAILER SAFETY CHAINS.

NHTSA ODI 11045376

Oct 13, 2017Lights

THE HEADLIGHTS AS DESIGNED WITH DAYTIME LIGHTS INSTALLED ARE VERY BRIGHT AND BLINDING TO ONCOMING VEHICLES AND VEHICLES IN FRONT OF THESE TRUCKS. THEY ARE AS BRIGHT AS A NORMAL CAR'S HIGH BEAMS. THIS IS ON THE NEW FORD SUPER DUTY TRUCKS, NOT F150.

NHTSA ODI 11033302

Aug 29, 2017BrakesEngineCrash

FORD E-350 2017 HAS A BRAKE PROBLEM. I DROVE AROUND TRIP FROM BALTIMORE TO BOWIE, MD WHERE SELF STORAGE ZONE PLACE. WITH THE VEHICLE, I WAS NOT ABLE TO STOP THE VEHICLE BEFORE THE VEHICLE RAN THROUGH THE GATE ITSELF. BRAKE WAS FROZEN AND UNABLE TO PRESS THE BRAKE BUT THE BRAKE WAS RELEASED AFTER THE GATE WAS BROKEN THEN I STOPPED IT IMMEDIATELY. ITS ENGINE POWERFUL RUN SLOW ITSELF DESPITE I STOPPED IT BUT IT CONTINUED TO RUN THROUGH GATE DESPITE I APPLIED THE BRAKE. THERE WAS SKID ON THE ROAD THOUGH BRAKE WAS NOT WORKING.

NHTSA ODI 11020343

Jul 11, 2017Body & structure

TL* THE CONTACT OWNS A 2017 FORD F-350 SD. WHILE DRIVING APPROXIMATELY 70 MPH, A NOISE WAS PRESENT COMING FROM THE REAR OF THE VEHICLE. AFTER STOPPING THE VEHICLE, IT WAS DISCOVERED THAT THE TAILGATE HAD ERRONEOUSLY OPENED. THE LOCAL DEALER (OSSEO FORD OF OSSEO, WISCONSIN) WAS NOTIFIED OF THE FAILURE AND REPLACED THE TAILGATE. THE CONTACT INDICATED THAT THE FAILURE OCCURRED ON SEVERAL OCCASIONS. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE VIN WAS NOT AVAILABLE. THE FAILURE MILEAGE WAS 7,000. UPDATED 08/28/2017*JS

NHTSA ODI 11004227

Jun 24, 2017Lights

THIS DEFECT APPLIES TO ALL 2017 AND 2018 MODEL YEAR FORD F-250, F-350, F-450, AND F-550 TRUCKS WITH STANDARD HALOGEN HEADLIGHTS. AS EQUIPPED, THESE TRUCKS ILLUMINATE FOUR REPLACEABLE BULBS LOW BEAMS, AND FOUR REPLACEABLE BULB HIGH BEAMS, BOTH IN EXCESS OF THE MAXIMUM OF 2 TOTAL SPECIFIED IN S10.15.1: "A SYSTEM MUST PROVIDE IN TOTAL NOT MORE THAN TWO UPPER BEAMS AND TWO LOWER BEAMS AND MUST INCORPORATE NOT MORE THAN TWO REPLACEABLE LIGHT SOURCES IN EACH HEADLAMP."

NHTSA ODI 11001169

May 8, 2017Electrical system

THE 2017 FORD SUPERDUTY TRUCKS HAVE A REMOTE TAILGATE RELEASE IN THE LARIAT AND KING RANCH MODELS. THE TAILGATE OF MY TRUCK AND OTHERS HAVE DROPPED WITHOUT ACTION FROM THE USER. THIS MAKES THESE VEHICLES UNSAFE WHEN CARRYING CARGO THAT IS ONLY SECURED BY THE TAILGATE OR WHEN TOWING 5TH WHEEL TRAILERS. MINE HAS DROPPED SOME 16 TIMES SINCE NOVEMBER. APPARENTLY FORD DEALERS ARE UNIVERSALLY BLAMING THE OPERATORS FOR ACCIDENTALLY PUSHING THE TAILGATE BUTTON TWICE ON THE FOB. HOWEVER, I HAD AN ACCIDENT ON MAY 6TH, WHEN I COULD NOT HAVE PUSHED THE BUTTON ON THE FOB. THE TAILGATE DROPPED, AFTER I DROVE OVER 65 MILES ON MOUNTAIN ROADS - JUST AS I WAS ENTERING AN INTERSTATE ON-RAMP. MY TRUCKS TAILGATE AND MY 5TH WHEEL CAMP TRAILER WERE BOTH DAMAGED. FORTUNATELY I WAS NOT IN TRAFFIC. THE DAMAGE TO THE 5TH WHEEL WAS JUST UNDER THE PROPANE TANKS AND NEAR THE MAIL POWER BUS. I AM CHANGING THE TRUCK WIRING TO DISCONNECT POWER TO THE TAILGATE, BUT THIS IS REALLY NOT A SATISFACTORY FIX. ON LINE I FOUND AT LEAST 3 OTHER INSTANCES OF THIS PROBLEM. WHETHER THE OPERATORS AND UNKNOWINGLY ACTIVATING THE TAILGATE RELEASE OR THE FOBS ARE FAULTY OR THE ELECTRICAL SYSTEMS ARE FAULTY OR WHATEVER THE CAUSE, THE RESULT IS A HAZARD THAT CAN CAUSE LOSS OF VEHICLE/ TRAILER CONTROL OR THE DROPPING OF CARGO ON THE HIGHWAYS. THIS IS A HAZARD THAT NEEDS FIXING BY FORD. *TT

NHTSA ODI 10984283

Sep 9, 2016Fuel system

FUEL LINE DISCONNECT ALLOWING 9 GAL OF FUEL ON DRIVEWAY.

NHTSA ODI 10904882

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Working with the data? Download all 560 complaints as CSV · fetched from NHTSA July 24, 2026

How to use these: a complaint is one owner’s report, filed voluntarily and published unverified. Patterns matter more than any single story. If several owners describe the same failure at similar mileage, put that system at the top of your pre-purchase inspection list. Back to the full 2017 Ford F-350 Super Crew verdict →