What 560 owners told NHTSA about the 2017 Ford F-350 Super Crew

WHILE DRIVING 60 MPH ON A COUNTY ROAD, AFTER HITTING A SMALL BUMP IN THE ROAD, THE STEERING WHEEL AND FRONT END BEGAN TO OSCILLATE VIOLENTLY. THE TRUCK WAS DIFFICULT TO CONTROL AND THE SHAKING ONLY STOPPED AFTER REDUCING SPEED UNDER 30 MPH.

NHTSA ODI 11182443

VEHICLE WAS IN MOTION ON A CITY STREET AND THE FUEL INJECTOR DASH LIGHT APPEARED MOMENTARILY AND THEN DISAPPEARED . SHORTLY AFTERWARDS, I BEGAN TO SENSE THE SLIGHT SMELL OF DIESEL AND JUST AS I TURNED INTO MY HOMES DRIVEWAY THERE WAS A LOUD BURST FROM THE ENGINE COMPARTMENT AND THE TRUCK BEGAN TO SMOKE. I STOPPED AND SHUT OFF THE VEHICLE IMMEDIATELY AND EXITED AS I WAS GOING TO INSPECT THE SITUATION. THERE WERE SCREAMS OF FIRE COMING FROM MY WIFE AS THE TRUCKS ENGINE COMPARTMENT BEGAN TO ROAR WITH FLAMES. ACTION WAS TAKEN TO PUT OUT THE FIRE BUT THE FLAMES WERE TOO STRONG. 911 WAS CALLED AND THE FIRE DEPARTMENT BEGAN IN ROUTE TO OUR LOCATION. IN MY ATTEMPTS TO CONTAIN THE FIRE THE TRUCK BEGAN TO ATTEMPT TO START ON ITS OWN. AFTER APPROXIMATELY 3 ATTEMPTS OF THE TRUCK STARTING, THERE WAS ANOTHER LOUD BURST AND MORE FLAMES. AFTERWARDS THE HORN BEGAN TO ALARM FOR SEVERAL MINUTES. WITH THE HELP OF MY NEIGHBORS BETWEEN THE WATER HOSE AND FIRE EXTINGUISHER WE WERE ABLE TO CONTAIN UPON THE 18 MINUTE ARRIVAL TIME OF THE FIRE DEPARTMENT. IT IS UNKNOWN AT THIS TIME TO WHAT CAUSED THIS FIRE. PLEASE UNDERSTAND MY FRUSTRATIONS AS I TELL YOU MY 2 YEAR OLD SON WAS STRAPPED IN HIS CAR SEAT IN A VEHICLE THAT WAS ON FIRE WHICH WAS ONLY PURCHASED ONLY 6 MONTHS AGO FROM A CERTIFIED FORD DEALERSHIP. PHOTOS OF ENGINE COMPARTMENT AND CAB DASH AREA ARE ATTACHED. *DT*JB *DT CONSUMER STATED HE HAS YET TO HEAR FROM FORD.*JB *DT *DT*JB *DT *DT*JB *DT*JB *DT *DT *TR

NHTSA ODI 11181777

ELECTRONICALLY LATCHED TAILGATE OPENING BY ITSELF WHILE DRIVING. ESPECIALLY WORRYING WHEN TOWING 5TH WHEEL TRAILER AS IMPACT WITH TRAILER CAN OCCUR. LOCAL DEALER INSPECTED AND SAID, "UNABLE TO DUPLICATE. UNABLE TO REPAIR." HAS OCCURRED MULTIPLE TIMES.

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WHILE DRIVING 65 MPH IN HEAVY TRAFFIC CURVING TO THE RIGHT ON THE TOLLWAY I HIT A POTHOLE WHICH SENT THE FRONT END OF THE VEHICLE INTO VIOLENT SHAKING KNOWN AS DEATH WOBBLE. THE SHAKING WAS SO VIOLENT IT ALMOST RIPPED THE STEERING WHEEL OUT OF MY HANDS.THE ONLY WAY TO REGAIN CONTROL OF THE VEHICLE WAS TO SLOW DOWN TO APPROXIMATELY 15 TO 20 MPH.

NHTSA ODI 11181697

2017 F350 18000 MILES. AT HWY SPEED, WHEN A BUMP IS HIT WITH BOTH FRONT TIRES, THE SUSPENSION SHAKES VIOLENTLY AND THE VEHICLE IS NEARLY UNCONTROLLABLE. SHAKING CONTINUES UNTIL SPEED IS SIGNIFICANTLY REDUCED AND THE STEERING CAN BE TURNED AGGRESSIVELY.

NHTSA ODI 11181450

MY 2017 FORD F-350 SUPER DUTY 4X4 WITH 6.7 DIESEL HAS DEVELOPED THE DEATH WOBBLE. IT HAS REACHED THE POINT AT JUST 50,000 MILES THAT THE STEERING BECOMES UNCONTROLLABLE AT HIGHWAY SPEEDS AND REQUIRES RAPIDLY SLOWING DOWN TO REGAIN CONTROL. THIS VEHICLE IS TOTALLY STOCK AND HAS NOT BEEN DRIVEN OFF ROAD.

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TL* THE CONTACT OWNS A 2017 FORD F-350. WHILE DRIVING 65 MPH OVER A BUMP IN THE ROAD, THE VEHICLE VIOLENTLY VIBRATED. THE CONTACT STATED THAT THE FAILURE WORSENED WHEN THE SPEED WAS LOWERED. THE VEHICLE WAS NOT TAKEN TO A DEALER OR INDEPENDENT MECHANIC FOR DIAGNOSTIC TESTING OR REPAIRS. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS 27,254. *TT CONSUMER STATED THE STEERING DAMPENER SHOCK WAS REPLACED.*JB

NHTSA ODI 11181088

EXPERIENCED HEAVY OSCULATION AT 25K MILES. AT 26K MILES THE TRUCK WILL GO INTO A "DEATH WOBBLE" AT SPEEDS OVER 60 MPH. ANY TIME I HIT A BUMP IN THE ROAD AT SPEEDS ABOUT 60 MPH THE TRUCK VIOLENTLY SHAKES AND IT'S VERY DIFFICULT TO MAINTAIN CONTROL OF THE VEHICLE. THIS IS A HUGE SAFETY CONCERN. TOOK THE TRUCK IN TO GET IT REPAIRED UNDER THE WARRANTY. THE DEALERSHIP WAS VERY FAMILIAR WITH THE DEATH WOBBLE. THE TRACK BAR WAS ON BACKORDER; HOWEVER, I FOUND ONE AVAILABLE AT ANOTHER DEALERSHIP. I DROVE THERE, PICKED IT UP AND TOOK IT TO THERE DEALERSHIP WHO FIXED THE TRUCK THE FIRST. GOT THE TRUCK BACK SEVERAL DAYS LATER. AT 31/32K MILES, IT STARTED TO DO THE OSCULATION/VIBRATION AND STEERING WHEEL SHAKE WHEN I HIT ANY BUMP ON THE ROAD/ROUGH PATCH AT SPEEDS OVER 60 MPH. TOOK THE TRUCK BACK TO THE SHOP AT 33K MILES AFTER IT DID THE DEATH WOBBLE AND I ALMOST LOST CONTROL OF THE TRUCK. THE DEALERSHIP FIXED IT A SECOND TIME. THE SAME DAY I PICKED IT UP ON THE SECOND ATTEMPT TO FIX IT, I WAS DRIVING HOME AND IT DID THE DEATH WOBBLE AGAIN. IT WAS LIKE A MINI-DEATH WOBBLE WITH A VERY HEAVY OSCULATION, SHAKING AND VIBRATION WHEN I HIT A ROUGH PATCH AT 60 MPH OR GREATER. THE TRUCK IS NOW BACK IN THE SHOP AND WAITING FOR THE THIRD REPAIR. THE DEATH WOBBLE OCCURS AT SPEEDS USUALLY OVER 60 MPH ON THE FREEWAY OR ANY COUNTRY ROADS. IT HAS HAPPENED A FEW TIMES AT ABOUT 55 MPH. DRIVING IN TOWN IT DOESN'T DO IT AT LOWER SPEEDS (40-45) UNLESS YOU HIT A VERY BIG BUMP/POT HOLE/ROUGH PATCH.

NHTSA ODI 11180292

PROBLEM # 1 VEHICLE SHAKES VIOLENTLY WHILE IN MOTION WHEN IT HITS A SMALL BUMP OR POTHOLE. IT HAS HAPPENED FEW TIME IN THE LAST COUPLE WEEKS, ON 2/15/2019 WHILE DRIVING AT ABOUT 60 MHM THE VEHICLE HIT A SMALL BUMP AND THE VEHICLE FROM SUSPENSION STARTED TO SHAKE SO VIOLENTLY THAT I ALMOST LOST CONTROL OF IT. I HAD TO APPLY BRAKES AND REDUCE SPEED BY 50% TO STOP THE SHAKING. PROBLEM 2. FRONT AIR MONITORING SYSTEM FAILURE. IT ALL THE SUDDEN STARTED TO GIVE WRONG READINGS IN BOTH FRONT TIRES.

NHTSA ODI 11180364

WHEN DRIVING OVER 50 MILES PER HOUR TRUCK HAS "DEATH WOBBLE" STEERING WHEEL SHAKES AND FRONT END FEELS UNSAFE AT HIGHWAY SPEEDS

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TL* THE CONTACT OWNS A 2017 FORD F-350. THE CONTACT STATED THAT THE TAILGATE UNLATCHED INDEPENDENTLY WHILE THE VEHICLE WAS BEING DRIVEN. THE FAILURE WAS EXPERIENCED SEVERAL TIMES. ON ONE OCCASION, WHILE HAULING A TRAILER, THE TAILGATE UNLATCHED AND DAMAGED THE TRAILER AND DESTROYED THE REVERSE CAMERA THAT WAS HOUSED IN THE TAILGATE DOOR. THE VEHICLE WAS TAKEN TO AN UNKNOWN DEALER WHO STATED THAT THE VEHICLE NEEDED TO BE TAKEN TO A BODY SHOP TO REPAIR THE TAILGATE BEFORE AN INSPECTION COULD BE PERFORMED. THE TAILGATE WAS NOT REPAIRED. THE MANUFACTURER WAS NOT CONTACTED. THE FAILURE MILEAGE WAS 39,000.

NHTSA ODI 11180009

WHILE DRIVING DOWN I-5 BETWEEN TACOMA, WA AND OLYMPIA, WA AT 60 MPH, I ENCOUNTERED A STEERING WHEEL OSCILLATION THAT AFFECTED BY DRIVING. I SLOWED DOWN BETWEEN 30-35 MPH BEFORE THE SHAKING CEASED. I DROVE SAFELY HOME AND CRAWLED UNDERNEATH AND NOTICED I COULD MOVE THE DRAG LINK ROD BACK AND FORTH. THE LOCAL FORD DEALERSHIP PLANS TO REPLACE PARTS BUT THEY ARE ON BACK ORDER. FORD DOES HAVE A TSB OUT ON THIS MATTER.

NHTSA ODI 11180105

TL* THE CONTACT OWNS A 2017 FORD F-350. THE CONTACT STATED THAT THE TIRES WERE LOSING AIR PRESSURE AND THE LOW TIRE PRESSURE INDICATOR ILLUMINATED. THE VEHICLE WAS TAKEN TO ROBINSON BROTHERS FORD (11455 AIRLINE HWY, BATON ROUGE, LA 70816, (855) 493-1385), WHERE IT WAS INFORMED THAT THE TIRE PRESSURE MONITOR SYSTEM WAS FUNCTIONING AS DESIGNED. THE VEHICLE WAS NOT REPAIRED HOWEVER THE CONTACT BELIEVED THAT THE SYSTEM NEEDED TO BE RECALIBRATED. THE MANUFACTURER WAS NOT CONTACTED. THE FAILURE MILEAGE WAS 27,000. THE VIN WAS NOT AVAILABLE.

NHTSA ODI 11176463

IT HAS HAPPENED ON MORE THAN ONE OCCASION. WILL HIT A BUMP IN THE ROAD AND THE VEHICLE WILL START VIOLENTLY SHAKING. IT WILL SHAKE UNITL YOU CAN GET SLOWED DOWN TO ABOUT 20 TO 25 MPH. IT IS VERY SCARY. WHEN IT HAPPENS, IT CONTINUES TO HAPPEN TO ALL SMALL BUMPS IN THE ROAD. THE WEIRD THING IS THE NEXT DAY YOU CAN DRIVE IT ON THE SAME ROAD AND IT WILL NOT SHAKE. IT IS EXTREMELY DIFFICULT TO MAINTAIN CONTROL WHEN IT HAPPENS. SO FAR IT HASN'T HAPPENED WHEN PULLING A TRAILER BUT SCARED TO FIND OUT WHAT MIGHT HAPPEN IF WE ARE.

NHTSA ODI 11174689

I'M A MECHANIC AT AN INDEPENDENT SHOP. THESE PICKUPS ALL HAVE THE SAME PROBLEM. SOMEWHERE BETWEEN 11 AND 13 LOCALLY. THE LITTLE FUEL LINE OFF THE TOP OF THE FILTER BREAKS AND FUEL EVERYWHERE. THE LAST ONE I HAD TO FARMER FIX ONLY HAD 1200 MILES ON IT. FORD NEEDS TO FIX THIS PROBLEM. ALL I CAN DO IS PATCH IT SO THEY CAN GET HOME. THIS IS A PROBLEM AND NEEDS TO BE LOOKED INTO. I DON'T KNOW ANY OTHER WAY TO DO THIS. WHEN EVERY ONE OF THEM ALL HAVE THE EXACT SAME PROBLEM IN THE EXACT SAME SPOT THOUGH?

NHTSA ODI 11174605

VIOLENT SHAKING OF STEERING WHEEL AND FRONT END SUSPENSION AT SPEED OVER 55 MPH WHEN HITTING A BUMP ON THE ROAD.

NHTSA ODI 11172411

TL* THE CONTACT OWNS A 2017 FORD F-350. EACH TIME THE VEHICLE DROVE OVER A BUMP IN THE ROAD, THE STEERING WHEEL SHOOK UNCONTROLLABLY. THE CONTACT HAD TO DEPRESS THE BRAKE PEDAL TO STOP THE SHAKING. THE CONTACT STATED THAT THE FAILURE WAS CALLED THE "DEATH WOBBLE". THERE WERE NO WARNING INDICATORS ILLUMINATED. THE VEHICLE WAS TAKEN TO MCMULLEN FORD (LOCATED AT 3401 S EXPRESSWAY ST, COUNCIL BLUFFS, IA 51501, (712) 366-0531) AND THE TIE ROD WAS REPLACED. THE CONTACT STATED THAT THE REPLACEMENT OF THE TIE ROD DID NOT CORRECT THE FAILURE. THE VEHICLE WAS ALSO TAKEN TO WOODHOUSE FORD (LOCATED AT 2546 US-30, BLAIR, NE 68008, (402) 426-4126) AND THE STEERING STABILIZER SHOCK WAS REPLACED, BUT IT DID NOT CORRECT THE FAILURE. THE MANUFACTURER WAS NOTIFIED AND DID NOT ASSIST. THE APPROXIMATE FAILURE MILEAGE WAS 85,000.

NHTSA ODI 11171598

TRUCK STEERING OSCILLATES ALL THE TIME. TURNS INTO A DEATH WOBBLE WHEN DRIVING ON ROADS ABOVE 55 MPH THAT ARE ROUGH.

NHTSA ODI 11171721

MY F-350 WITH NO MODIFICATIONS AND STOCK TIRES HAS REPEATEDLY WENT INTO THE "DEATH WOBBLE" OR VIOLENT SHAKING AFTER HITTING IRREGULAR AREAS ON THE ROADWAY. MY TRUCK SEEMS TO DO IT PRIMARY ON BRIDGES, EVEN ONES THAT BARELY HAVE A TRANSITION AND SEEM SMOOTH. FORD RECENTLY UPDATED SOME PARTS AT LESS THAN 30K MILES. TODAY, I WENT OVER THREE BRIDGES IN A ROW AT 70 MPH AND EACH BRIDGE MADE THE FRONT END SHAKE VIOLENTLY. THE THIRD BRIDGE WAS IN A CONSTRUCTION ZONE AND A TRACTOR TRAILER NEARLY HIT ME. YOU MUST SLOW TO 30 MPH TO MAKE IT STOP. THIS IS AN EXTREME SAFETY HAZARD, YOU CAN'T ALWAYS SLOW TO 30 MPH IN 70 MPH TRAFFIC. THIS IS A WIDELY KNOWN PROBLEM AND THE NHTSA NEEDS TO DO SOMETHING ABOUT IT.

NHTSA ODI 11171514

WHILE DRIVING APPROXIMATELY 75MPH ON THE HIGHWAY, I DROVE ACROSS A JOINT IN THE PAVEMENT (SMALL BUMP) AND THE STEERING WHEEL STARTED SHAKING BACK AND FORTH VIOLENTLY, AND THE ENTIRE TRUCK STARTED SHAKING, VIBRATING AND JUMPING AROUND THE LANE. I HAD FELT A FEW STEERING WHEEL SHIMMIES PRIOR TO THE MAJOR VIBRATION/SHAKE, BUT THEY DISSIPATED QUICKLY. WHEN THE STEERING WHEEL SHOOK VIOLENTLY, I HAD TO PULL OVER ONTO THE SHOULDER AND REDUCE THE SPEED TO ABOUT 40 MPH BEFORE THE SHAKING STOPPED. I THEN PROCEEDED DRIVING AS I HAD BEFORE, NOTICING SMALLER STEERING WHEEL SHIMMYING WHEN GOING OVER BUMPS.

NHTSA ODI 11171285

TRUCK SHAKING, WAS TOLD TIRE INFLATION WAS NOT BEING MAINTAINED. ALL VALVE STEMS LEAKING SINCE DAY I BOUGHT IT. ONE TIRE HAD FIX A FLAT IN IT WHEN I BOUGHT IT. IT TOOK FORD 6 MONTHS TO REPLACE VALVE STEMS CORRECTLY. AFTER THIS TRUCK STILL SHAKES ON ANY ROUGH ROAD, IF HIT ANY REAL RUFF TRUCK VIOLENT SHAKE HAVE TO STOP TO GET IT TO STOP. NOW SINCE TIRE PRESSURE CAN BE MAINTAINED SINCE VALOVE STEMS FIXED. THEY TELL ME FRONT TIRES NEED REPLACED FROM NOT MAINTAINING TIRE PRESSURES. THAT IS WHY TRUCK SHAKES. THE TRUCK HAS SHAKENOUGH SINCE THE FIRST MONTH I OWNED IT IT MARCH 2018, THIS HAS CAUSED FRONT TIRES TO WERE ON BOTH OUTSIDE EDGES. THE TRUCK SHAKES SO BAD, I HAVE RAN OFF 7 TIMES, RAN TWO OTHER CARS OFF ROAD, AND PULLED OVER FOR SUSPECTED DUI TOLD OFFICER WHAT HAPPENED AND IF I DIDN'T GET IT FIXED HE WRITE ME TICKET DEFECTIVE EQUIPMENT AND DEEM VEHICLE UNSAFE TO OPERATE. ALWAYS IN MOTION, ANY SPEED, ANY RUFF ROAD, EVEN GOING ACROSS BRIGGS ANYTHING THAT IS NOT PERFECT SMOOTH ROAD

NHTSA ODI 11170696

I OWN A 2017 FORD F350 4X4, AT THE TIME OF THE INCIDENT THE VEHICLE HAD AROUND 65000 MILES ON IT. I WAS DRIVING DOWN THE INTERSTATE AT 70 MPH, AS I CROSSED OVER THE TRANSITION ON TO A BRIDGE A VIOLENT VIBRATION BEGAN IN THE FRONT AXLE/ TIRES. VIBRATION WAS SO PRONOUNCED IT WAS SHAKING MY HANDS FROM SIDE TO SIDE ON THE STEERING WHEEL. I QUICKLY DECELERATED TO GAIN CONTROL OF THE TRUCK. VIBRATION SUBSIDED AROUND 35MPH. THIS HAPPENED A FEW MORE TIMES AND I TOOK THE VEHICLE TO THE DEALERSHIP WHERE I PURCHASED IT. INITIALLY THEY COULD NOT RECREATE THE ISSUE. AFTER A DRIVE OVER A BRIDGE ENTRANCE AT SPEED THEY WERE ABLE TO SEE THE ISSUE I DESCRIBED TO THEM. THEY REPLACED SOME STEERING COMPONENTS. AFTER DRIVING THE VEHICLE FOR TWO DAYS, FOLLOWING THE REPAIRS, THE ISSUE RETURNED. CURRENTLY VEHICLE IS BEING RETURNED TO THE DEALERSHIP FOR THE SECOND TIME. I HAVE SEEN NUMEROUS OTHER SIMILAR CONCERNS DOCUMENTED ON LINE, BUT THE DEALERSHIP EXPLAINED TO ME FORD HAS NOT ISSUED A RECALL OR TSB ON THE ISSUE. SO FOR I HAVE SPENT $450.00 IN PARTS AND LABOR FOR A REPAIR THAT HAS NOT CORRECTED THE ISSUE. NOT CERTAIN IT IS SAFE TO CONTINUE DRIVING VEHICLE.

NHTSA ODI 11170294

WELL DRIVING TAILGATE OPENS ON ITS OWN CAUSING DAMAGE TO TAILGATE TRAILER .WAS IN FOR REPAIRS BUT IS STILL OPENING NOT SAFE DON'T WANT LAW SUIT FOR STUFF THAT FALLS OUT. LOST RATCHET STRAPS & 2 POWER DRILLS BATTERIES & CHARGER NO LIGHT OR BUZZER LETTING DRIVER KNOW THAT TAILGATE HAS OPENED THERE IS ONE FOR HOOD THINK I WOULD NOTICE MY HOOD. SCARED TO DRIVE ALSO TOO COSTLY & DANGEROUS TO DRIVERS BEHIND ME.

NHTSA ODI 11170049

TL* THE CONTACT OWNS A 2017 FORD F-350. WHILE DRIVING 65 MPH, THE ELECTRIC TAILGATE SLOWLY OPENED ON ITS OWN WITHOUT WARNING. AS A RESULT, OBJECTS IN THE CARGO BED SPILLED ONTO THE HIGHWAY. THE SAME FAILURE OCCURRED MULTIPLE TIMES. THE VEHICLE WAS TAKEN TO KEN GARFF AMERICAN FORK FORD (597 E 1000 S, AMERICAN FORK, UTAH 84003) SEVERAL TIMES AND THEY REPLACED THE WIRE HARNESS AND THE LATCHES. THE VEHICLE WAS CURRENTLY AT THE DEALER. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE AND PROVIDED A CASE NUMBER. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE APPROXIMATE FAILURE MILEAGE WAS 5,000. *TT

NHTSA ODI 11165124

COMING A INTERSTATE BRIDGE AT 60 MPH THE STEERING WHEEL STARTED SHAKING BADLY. I HAD TO SLOW DOWN TO STOP THE SHAKING.

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