What 560 owners told NHTSA about the 2017 Ford F-350 Super Crew

SHAKING OF STEERING WHEEL THIS IS NOT AN ISOLATED INCIDENT WITH OUR TRUCKS, IT'S A NATIONWIDE PROBLEM THAT IS VERY VERY DANGEROUS. IN A 10 MILE RIDE IT WOULD HAPPEN 3-4X AT 70 TO 75MPH HITTING THE SLIGHTEST BUMP, THE TRUCK WOULD VIOLENTLY SHAKE. I WOULD HAVE TO SLOW DOWN TO 20 MPH FOR IT TO STOP. VERY DIFFICULT ON A HIGHWAY AND UNSAFE.*DT CONSUMER STATED 6 COMPLAINTS ON 6 DIFFERENT TRUCKS ON SAME ISSUE. *JB

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HEAVY VIBRATION AND SHACKING OF STEERING WHEEL THIS IS NOT AN ISOLATED INCIDENT WITH OUR TRUCKS, IT'S A NATIONWIDE PROBLEM THAT IS VERY VERY DANGEROUS. IN A 10 MILE RIDE IT WOULD HAPPEN 3-4X AT 70 TO 75MPH HITTING THE SLIGHTEST BUMP, THE TRUCK WOULD VIOLENTLY SHAKE. I WOULD HAVE TO SLOW DOWN TO 20 MPH FOR IT TO STOP. VERY DIFFICULT ON A HIGHWAY

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I WAS TRAVELING DOWN THE HIGHWAY AT APPROXIMATELY 60 MPH AND HIT A BUMP. MY VEHICLE BEGAN SHAKING VIOLENTLY. I HAD TO ABRUPTLY DECELERATE DOWN TO 35 MPH TO GET OT TO STOP SHAKING. I BELIEVE IT'S CALLED A DEATH WOBBLE. I'VE HAD MY VEHICLE IN TO THE FORD DEALERSHIP TWICE TO HAVE IT FIXED TO NO AVAIL. I HAD THE WHOLE FRONT END REBUILT. $1500 DOWN THE DRAIN. I HAD A 2012 F350 THAT DID THE SAME THING. THIS WOBBLE HAS HAPPENED TO ME MANY TIMES. MOST RECENTLY IT HAPPENED ON 12/22/2019.

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WITH 19721 MILES MY TRUCK AT HIGHWAY SPEEDS AFTER HITTING A BUMP WOULD START SHAKING UNCONTROLLABLY. DEALER PUT A NEW STEERING DAMPER ON IT. NOW WITH 23341 MILES ON IT ITS DOING IT AGAIN. DEALER SAYS A PART FORD SAYS WILL FIX PROBLEM IS BACK ORDERD THIS TRUCK IS UN SAFE TO DRIVE AS IS.

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MY 2017 F350 4X4 WITH 11600 MILES HAS A DEATH WOBBLE IN THE FRONT SUSPENSION WHEN DRIVING OVER 45 MPH AND DRIVING OVER ROUGH ROADS. I HAD THE TRUCK IN FOR INSPECTION ALL LOOKED GOOD, HAD FRONT TIRES BALANCED AND AIR PRESSURE INSPECTED. FEW DAYS LATER ALMOST CRASHED MY VEHICLE ON THE BELTWAY. DOING SOME RESEARCH I NOTICED THIS IS A MAJOR CONCERN FOR FORD OWNERS. I TOW A 40' CAMPER AND WOULD HATE TO LOSE CONTROL KILLING MY FAMILY, MYSELF OR SOMEONE ELSE. FORD NEEDS TO MAKE THIS AN URGENT RECALL ASAP.

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TL* THE CONTACT OWNS A 2017 FORD F-350 SD. WHILE DRIVING APPROXIMATELY 55-60 MPH OVER A BUMP IN THE ROAD, THE VEHICLE BECAME UNCONTROLLABLE. THE CONTACT STATED THAT THE VEHICLE EXPERIENCED THE DEATH WOBBLE AND THE STEERING WHEEL MOVED BACK AND FORTH UNCONTROLLABLY. THE VEHICLE WAS SCHEDULED TO BE INSPECTED AT MCMULLEN FORD (3401 S EXPRESSWAY ST, COUNCIL BLUFFS, IA 51501, (712) 366-0531), WHICH WAS STILL PENDING. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOT INFORMED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 26,000. THE VIN WAS NOT AVAILABLE.

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UNPREDICTABLE, VIOLENT SHAKING OF THE STEERING WHEEL 'DEATH WOBBLE' AT HIGHWAY SPEEDS, CAUSING LOSS STEERING CONTROL OF THE VEHICLE UNTIL IT IS BROUGHT NEARLY TO A STOP. THIS HAS OCCURRED MULTIPLE TIMES SINCE I PURCHASED THE VEHICLE. FORD DEALERSHIP SAID THE ISSUE WAS RESOLVED WHEN I TOOK IT TO THEM LAST TIME, IT HAS PROGRESSIVELY GOTTEN WORSE. READING MULTIPLE FORUMS THIS SEEMS TO BE A 'COMMON' PROBLEM THAT HAS NOT BEEN RESOLVED. MY VEHICLE IS SCHEDULED TO RETURN TO DEALERSHIP 12/30/19. KEY SEARCH WORDS 'DEATH WOBBLE' MY VEHICLE IS 100% STOCK WITH THE ORIGINAL OEM TIRES THAT HAVE BEEN ROTATED EVERY 5000 MILES.

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DRIVING DOWN ROAD TRUCK LOSES ALL POWER AND THEN COMES BACK ON. DOOR NOT SHUTTING. DRIVING TRUCK DOWN ROAD AND HIT A BUMP FEELS LIKE YOU ARE GOING TO LOSE CONTROL AND YOU HAVE TO PULL OVER TO STOP THE TRUCK FROM SHAKING. AUTOMATIC 4 WHEEL DRIVE STOPPED WORKING. WIPER MOTOR WENT OUT.

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WHILE TOWING MY 5TH WHEEL TRAILER 65 MILES, THE TAILGATE OPENED BY ITSELF CAUSING DAMAGE TO TRAILER AND TAILGATE.

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I WAS TRAVELING AT APPROXIMATELY 65MPH ON I84 WHEN I HIT A ROUGH PATCH OF ROAD AND I ALMOST LOST CONTROL OF THE TRUCK. THE STEERING WHEEL BEGAN TO SHAKE VIOLENTLY AND THE THE ENTIRE TRUCK BEGAN TO SHAKE MAKING IT NEXT TO IMPOSSIBLE TO CONTROL THE TRUCK. I CAME TO A STOP ON THE EMERGENCY LANE AND TRUCK CONTINUED TO SHAKE UNTIL I CAME TO A COMPLETE STOP. VERY DANGEROUS SITUATION, THE HIGHWAY HAD A SLIGHT LEFT BEND WHEN I DROVE OVER THE ROUGH SPOT WHICH IS NOT EVEN THAT BAD OF A SPOT AND I DRIVE IT EVERYDAY WITH MY OTHER VEHICLE. IT FELT AS THOUGH THE STEERING HAD BROKEN LOOSE AND HAD THERE BEEN OTHER VEHICLES AROUND IT COULD HAVE BEEN VERY BAD IF NOT DEADLY.

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TRUCK SHAKES VIOLENTLY AFTER HITTING A BUMP ON THE EXPRESSWAY. THOUGHT I HAD A TIRE BLOWOUT.

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THIS TRUCK HAS DEVELOPED THE INFAMOUS DEATH WOBBLE. ON A TRIP IN NOVEMBER IT OCCURRED FOR THE FIRST TIME AT 75 MPH AND WE ALMOST LOST CONTROL OF THE TRUCK AND CRASHED. I LIMPED IT BACK HOME AND TOOK IT TO THE DEALER THAT I BOUGHT IT FROM AND WHO DOES ALL OF THE SERVICE ON IT. THE NECESSARY PARTS WERE ORDERED OVER 3 WEEKS AGO AND I AM BEING TOLD THAT THESE PARTS ARE ON A NATIONWIDE BACKORDER AND IT WILL BE AT A MINIMUM OF 6-8 MORE WEEKS.

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THIS TRUCK HAS THE DEATH WOBBLY. GOING OVER R/R TRACKS STEERING WOBBLYS GOING AROUND A CURVE AT 75 MPH HIT A BUMP AN STEERING WHEEL STARTED WHOBBLING ALMOST HIT CAR IN CENTER LANE. ON GOING ISSUE IN THE FORD DEALER THEY SAID THEY DON'T HAVE A PERMANENT FIX AN THEY WANT ME TO PAY 500.00 DOLLARS TO FIX IT;

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AFTER HITTING A BUMP IN ROAD VEHICLE SHIMMY'S TILL SPEED IS REDUCED TO 20-25 MILES A HOUR. SEEMS TO HAPPEN MORE OFTEN WHEN I AM IN A CURVE. HAPPEN ON FREE WAY AND TWO LANDS. USUALLY OF 60 MILES PER HOUR. LESS PREVALENT AT LOWER SPEEDS. FIRST NOTICED WHEN TRUCK WAS NEW IN 2017. DEALER SAID COULD FIND NOTHING WRONG WITH TRUCK. I JUST GOT BACK FROM DEALER SERVICE FOR SAME PROBLEM 1650 DOLLARS STILL DOING SAME SHIMMY.

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ON SEVERAL OCCASIONS, THE STEERING WHEEL SHAKES VIOLENTLY, MAKING THE TRUCK HARD TO CONTROL. THIS HAPPENS AT FREEWAY SPEEDS. IT SEEMS THE ONLY WAY TO MAKE THE SHAKING STOP IS TO RAPIDLY BRAKE THE VEHICLE. SUDDEN BRAKING IAND LIMITED STEERING CONTROL N HEAVY, FAST TRAFFIC SEEMS DANGEROUS TO ME.

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MY TRUCK HAS THE "DEATH WOBBLE". AT FREEWAY SPEEDS IT SHAKES SO BAD!! WHEN TRAVELING 60 TO 75 MPH AND DRIVE OVER A BRIDGE EXPANSION JOINT, IT SHAKES SO BAD. THIS WILL CAUSE A ACCIDENT. MY TRUCK HAS 50,000 MILES ON IT. THIS HAS ALSO HAPPENED ON NORMAL PAVEMENT.

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ON DECEMBER 16TH, 2019 I WAS DRIVING DOWN OHIO STATE RT. 2 IN SANDUSKY, OHIO ABOUT 1:00 PM GOING 70 MPH IN A STRAIGHT LINE. I DROVE OVER AN EXPANSION JOINT IN THE ROAD AND MY TRUCK ,WITH NO WARNING, STARTED A VIOLENT DEATH WOBBLE. I APPLIED THE BRAKES BUT THE WOBBLE DIDN'T STOP SHAKING UNTIL THE TRUCK GOT DOWN TO 30 MPH. MY TRUCK ONLY HAS 24,000 MILES ON IT AND IS WELL MAINTAINED. I CALLED THE DEALERSHIP AND THEY SAID THIS HAS HAPPENED TO SEVERAL TRUCKS BUT THE PARTS TO FIX IT ARE BACK ORDERED AND WOULD CALL ME WHEN AVAILABLE. I THANK THE LORD THAT MY WIFE WAS NOT DRIVING IT AT THE TIME.

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AFTER HITTING A BUMP IN THE ROAD AT SPEEDS ABOVE 45 MPH THE TRUCK BEGINS TO WOBBLE AND I LOSE STEERING UNTIL I SLOW DOWN AND THE WOBBLE SUBSIDES. I TOOK THE TRUCK TO A FORD DEALERSHIP IN JUN 2019 WHEN THE TRUCK HAD 35K MILES. THE DEALERSHIP REPLACED THE DAMPER ASSEMBLY AND TOLD ME THE PROBLEM HAS BEEN FIXED. THE TRUCK CONTINUED TO HAVE THE ISSUE AND I BROUGHT THE TRUCK BACK IN NOV 2019 WITH 40K MILES AND THEY TOLD ME EVERYTHING WAS FINE. I COMPLAINED AND SAID THE WOBBLE STILL CONTINUES. THEY THEN DECIDED TO DECREASED FRONT WHEEL CASTER ONE DEGREE AND CHARGED ME $600. THEY SAID THIS WOULD FIX THE PROBLEM. THE TRUCK IS STILL EXPERIENCING WOBBLE AND I FEAR THAT FORD IS NOT ADDRESSING THE URGENCY OF THIS ISSUE. I AM NOT SURE WHERE TO TAKE MY TRUCK FOR SERVICE IS FORD DEALERSHIPS ARE UBABLE TO FIX THE ISSUE.

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DRIVING ON HIGHWAY AT APPROXIMATELY 60MPH, ROAD IMPERFECTION CAUSED VIOLENT SHAKING IN FRONT END OF VEHICLE (DEATH WOBBLE). VEHICLE WAS DIFFICULT TO STEER AND SEEMED TO TAKE LONGER THAN USUAL TO SLOW DOWN. WENT AWAY AT LOWERS SPEEDS (30 MPH OR SO). PROBLEM RE-OCCURRED 5 TIMES DURING OUR ROAD TRIP

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TL* THE CONTACT OWNS A 2017 FORD F-350. WHILE DRIVING APPROXIMATELY 45 MPH AND ABOVE, THE STEERING WHEEL BEGAN TO SHAKE VIOLENTLY AND THE VEHICLE EXHIBITED THE DEATH WOBBLE. KRAUSE FAMILY FORD (LOCATED AT 195 WOODSTOCK PKWY, WOODSTOCK, GA 30188, 877-808-3640) REPLACED THE STEERING DAMPER, BUT THE FAILURE CONTINUED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE AND PROVIDED CASE NUMBER: CAS-24549-129-J988W2. THE APPROXIMATE FAILURE MILEAGE WAS 15,000.

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WE WERE DRIVING OUR F350 WITH 31,000 MILES ON IT DOWN THE HIGHWAY TOWING A CAMPER AT 65 MPH. WE HIT A SMALL BUMP IN THE HIGHWAY AND THE STEERING WHEEL STARTED SHAKING VIOLENTLY CAUSING ME TO ALMOST RUN OFF THE ROAD BEFORE GETTING IT STOPPED. IMMEDIATELY CALLED MY FORD DEALERSHIP AND THEY SAID IT IS NORMAL BUT TO BRING IT IN FOR REPAIR? I TOOK THE TRUCK IN AND THEY REPLACED THE FRONT STEERING STABILIZER SHOCK AND SAID IT WAS FIXED. 900 MILES LATER I AM DRIVING THE TRUCK DOWN THE HIGHWAY TOWING A 12,000 LB. LOADED GOOSENECK TRAILER DOWN THE ROAD WHEN IT HAPPENS AGAIN AT 60 MPH! EVEN WORSE THIS TIME. I CALLED FORD AND THEY SAID AGAIN THAT IT IS NORMAL AND THEY WILL ORDER AN AFTERMARKET STEERING STABILIZER TO PUT ON IT THIS TIME. THIS IS BSOLUTELY RIDICULOUS AND INSANELY UNSAFE. IF MY WIFE HAD BEEN DRIVING WE WOULD HAVE WRECKED BOTH TIMES FOR SURE. I DONT KNOW HOW THEY CAN SELL A 90,000$ TRUCK KNOWING IT HAS THIS PROBLEM! I HAVE A VIDEO IN MP4 FORMAT OF THE FIRST TIME IT EVER DID IT TO ME BUT I CANT GET IT TO UPLOAD.

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VEHICLE RANDOMLY EXPERIENCES "SPEED WOBBLE". HAPPENS AT HIGHWAY SPEEDS IF THE VEHICLE HITS EVEN A SMALL IMPERFECTION IN THE ROAD. THE FRONT AXLE WILL START OSCILLATING SO VIGOROUSLY THAT THE FRONT TIRES START TO BOUNCE UP AND DOWN, SIDE TO SIDE. THIS ONLY STOPS BOUNCING IF YOU YOU APPLY THE BRAKES AND SLOW DOWN TO ABOUT 20 MPH. VERY DANGEROUS ON THEY HIGHWAY.

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AT SPEEDS ABOVE 45 MPH AND OFTEN AFTER HITTING A BUMP IN THE ROAD, OR A SEPARATION IN A BRIDGE PAVEMENT JOINT, THE FRONT END OF THE TRUCK SHAKES AND VIBRATES UNCONTROLLABLY. WHILE THIS IS OCCURRING, THE STEERING WHEEL SHAKES IN YOUR HANDS VIOLENTLY. THIS CONDITION IS VERY UNNERVING AND GREATLY REDUCES THE ABILITY TO CONTROL THE TRUCK. THE ONLY THING THAT BRINGS THE TRUCK BACK TO A CONTROLLABLE STATUS IS TO SLOW DOWN CONSIDERABLY. THIS IS UNPREDICTABLE AND DANGEROUS. FORD IS AWARE OF THIS SITUATION BUT CANNOT OFFER A SOLUTION. UNACCEPTABLE FOR ANY VEHICLE AND ESPECIALLY A VEHICLE THAT COST $70K.

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MY 2017 F350 HAS 15,000 MILES ON IT AND HAS EXPERIENCED EXTREME DEATH WOBBLE AT LEAST 10 TIMES. IF YOU ARE GOING OVER 70 ON THE TURNPIKE AND HIT A BUMP THIS HAPPENS. YOU NEED TO MAKE FORD RECALL THIS BEFORE PEOPLE DIE. MY TRUCK IS 100 PERCENT STOCK EXCEPT FOR A REAR SWAY BAR I ADDED, AND HAS NEVER BEEN OFF ROAD. IT HAPPENED 9-28-19 3 TIMES BUT HAS DONE THIS BEFORE. I HAVE AN APPOINTMENT TO HAVE IT FIXED 12-19-19, BUT FROM WHAT I HAVE READ FORDS FIXES DO NOT REALLY FIX THE PROBLEM. PLEASE MAKE FORD RECALL THIS BEFORE PEOPLE START DYING ON THE HIGHWAYS.

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I PURCHASED THIS TRUCK 3 MONTHS AGO WHEN IT HAD A LITTLE LESS THAN 15K MILES ON IT. EVERYTHING WAS OK UNTIL ABOUT 26K MILES WHEN IF YOU HIT A BUMP IN THE ROAD AT FREEWAY SPEEDS AND YOU HAVE TO PULL COMPLETELY TO THE SHOULDER TO MAKE IT STOP. I HAVE BROUGHT IT TO APPLE VALLEY FORD IN MINNESOTA AND GOT THE RUN AROUND. THEY TOLD ME THAT THEY WERE GOING TO REPLACE THE STEERING STABILIZER (WHICH IS ON FACTORY BACK ORDER) WHEN IT COMES IN. I HAD TO REPLACE IT MY SELF WITH ONE THAT I PURCHASED FROM O REILLY WHICH DID NOT FIX THE PROBLEM. I STOPPED AT A DIFFERENT DEALERSHIP TODAY (BOYER FORD IN MINNEAPOLIS MN) AND TALKED TO THE SERVICE MANAGER. HE KNEW A LOT ABOUT THIS ISSUE BUT STATED IT IS NOT A RECALL AND TOLD ME THAT HE WAS WAITING FOR 3 STEERING STABILIZERS HIMSELF. HE SAID I COULD CHANGE THE TIRES TO A SOFTER RUBBER, CHANGE TO A DOUBLE STABILIZER AT A OFF ROAD SHOP OR PURCHASE CUSTOM WHEELS WITH A DIFFERENT OFFSET WHICH HE HAS HEARD FIXES THE ISSUE (OF COURSE AT MY EXPENSE). ONLY ISSUE IS I JUST PAID $57,000 FOR THIS TRUCK WITH LOWER MILES AND PURCHASED THE EXTENDED WARRANTEE SO I DID NOT HAVE ISSUES. I DO NOT HAVE ANY DOCUMENTATION RIGHT NOW DUE TO THE DEALERSHIP NOT BEING DONE WITH THE REPAIRS. MY SON HAS A VIDEO OF THIS IF YOU WANT TO SEE IT, BUT IT IS VERY DANGEROUS.

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