What 1,155 owners told NHTSA about the 2017 Ford F-250 Supercab

The contact owns a 2017 Ford F-250. The contact stated while driving 65 MPH and hauling two horses in a horse trailer, the vehicle stalled inadvertently. The contact was able to pull over to the side of the road, where the check engine warning light illuminated, and the message "Reduced Engine Power" was displayed. The vehicle failed to restart and was towed to Lee’s Body Shop, where it was diagnosed that the CP4 fuel module had failed. The autobody repair shop recommended that the CP4 fuel module, the fuel lines, and the particulate filter be replaced. The vehicle was not repaired. The dealer was not notified of the failure. The manufacturer was notified of the failure and informed the contact that the VIN was not included in a related recall. The manufacturer referred the contact to the NHTSA Hotline for assistance. The failure mileage was unavailable.

NHTSA ODI 11638273

The Fuel Pump Failed , yes it is available for inspection upon request. Truck cut off in middle of busy road way , unable to move to shoulder creating a high risk to be hit or someone to be hit . Independent service center diagnosed was made aware this is a common problem . No warning lights or previous symptoms before engine cut off . We have been informed this is a recurring issue with Ford F250 creating a dangerous enviorment when driving for the driver and all other vehicles on the road .

NHTSA ODI 11637147

While driving I made a left hand turn and when straightening the steering wheel it was 90 degrees out of alignment which caused the truck to steer to the right almost striking another vehicle. The dash had a warning message come on stating adaptive steering fault service required. I have taken it in for service and the steering wheel needs replaced which is a recall on some ford super duty’s the same year but this one was not included

NHTSA ODI 11635203

Driver door will not latch Door could swing open while driving

NHTSA ODI 11633795

⁠The contact owns a 2017 Ford F-250. The contact stated while driving at approximately 40 MPH, the vehicle lost automotive power. The contact related the failure with Manufacturer Campaign Number: 21m01. The contact stated that the dense sensor indicated diesel emission fluid was full when it was not. The check engine warning light illuminated. The vehicle was taken to an independent mechanic where it was diagnosed with a reductant level sensor failure. The local dealer was contacted; however, the vehicle was not repaired due to costs. The contact stated that the failure persisted. The manufacturer was made aware of the failure. The failure mileage was approximately 108,000.

NHTSA ODI 11632725

Uncontrollable shaking wobble in steering known as death wobble.

NHTSA ODI 11632393

I was on the freeway and doing about 70 and I hit some bumps in the road and my vehicle started to violently shake and I was unable to control my vehicle. I had to hit the breaks and slow down to regain control of my vehicle. This the second time this has happened. Vehicle was repaired about 2 years ago for the same thing. Ford repaired the damper steering linkage last time this incident happened. AKA DEATH WOBBLE.

NHTSA ODI 11627472

2017 f250 death wobble when I hit a small bump on the interstate

NHTSA ODI 11627053

2 years ago both batteries needed replacement on my 2017 diesel f250. I noticed passenger positive battery cable at battery had a large amount of what I can only describe as large amount of gray cottage cheese on the passenger positive battery connector and cable. Dealer suggested a wire new battery cable which is actually a wiring harness ($2300) if they could not repair the issue. Luckily they were able to clean the cable connector and down the cable which was also affected. They also treated the cable and connector so it would not corrode further. Unfortunately the design of the cable is flawed as approximately 1 to 2 inches of bare cable before the connector is exposed without the red rubber coating to the battery gasses which causes the corrosion to travel down the cable/harness. During the last 2 years I monitored the cables for corrosion and they have held up well with no corrosion. Recently I noticed starting becoming a little sluggish plus I got an alert that said Adaptive Steering Fault Service Required. This also caused the steering wheel to turn to the left to the 10 o’clock position when going straight. Noticed on google that voltage could affect the adaptive steering component. Assuming my batteries need replaced luckily under warranty the dealer inspected the truck. Their verdict so far is that I need a new Positive Battery Cable Wire Harness at an outrageous cost of $4596.59! A price increase of $2296 in 2 years. They also want to charge $465.88 to diagnose the Adaptive Steering Fault alert. I contacted Ford Consumer on the issue because this is a known issue on other models and years but not mine. I’ve actually known others with same battery harness issues going back years. Unacceptable! The truck has approximately 75k miles.

NHTSA ODI 11623949

After driving for a short distance in my 2017 F250 Diesel (75k miles) I pulled into a store. Turned off truck. Upon return and starting truck I got a dash alert that said Adaptive Steering Fault Service Required. When I began to drive I noticed my steering wheel was turned left to the 10 o’clock position while driving straight down the road. I drove to the dealer as I felt my batteries were sluggish at starting and needed both replaced. Luckily batteries were covered but dealer said I need new Battery Cable Harness for $4596.59! I did some research and found the Adaptive Steering Fault is a known issue with several people as is the Battery Cable Harness. I also read where a voltage issue can cause the Adaptive Steering Fault alert which is why I mention the wire harness. I’ve also known others with the battery cable issue and there is a recall on other years not mine. The dealer wants $465.88 just to diagnose the adaptive steering so who knows what cost would be to replace at this point. This all is extremely dangerous as I don’t know if the adaptive steering controls will decide to start working and adjust my steering while driving causing an accident. There have been recalls on both issues but not my model and year. Truck is currently at dealer and I filed complaint with Ford Consumer to no resolution at this point.

NHTSA ODI 11623954

The contact owns a 2017 Ford F-250. The contact stated that while his son was operating the vehicle, the check engine warning light was illuminated. The vehicle was taken to an unknown local dealer, where the engine sensor was replaced, but the failure later reoccurred. No further information was available. The manufacturer was notified of the failure, but no assistance was provided. The failure mileage was 74,000.

NHTSA ODI 11622423

1 .Driver's side door will not close in cold weather due to frozen actuator. TSB has been issued on this problem; Ford will not repair due to vehicle being out of warranty. 2. Backup/vehicle camera's do not always work when truck is in reverse. TSB has been issued on this problem; Ford will not repair due to vehicle being out of warranty. 3. Ford inadvertently installed a substantially smaller fuel tank on my specific vehicle. TSB has been issued on this problem; Ford will not repair due to vehicle being out of warranty.

NHTSA ODI 11621975

The contact owns a 2017 Ford F-250. The contact stated that while driving at various speeds, the tailgate would unexpectedly open without warning, causing material to fall out of the vehicle. Additionally, the contact stated that the tailgate would fail to open when pressing the button on the key fob or when attempting to manually open the tailgate. Upon investigation, the contact discovered NHTSA Campaign Number: 19V864000 (LATCHES/LOCKS/LINKAGES) which was linked to the failure. The dealer nor the manufacturer had yet to be notified of the failure. The vehicle had yet to be serviced or repaired. The failure mileage was approximately 90,000.

NHTSA ODI 11620361

The contact owns a 2017 Ford F-250. The contact stated while driving approximately 65 MPH, there was a sudden explosion, and the glass sunroof panel was ejected from the vehicle. The contact retrieved the sunroof from the road and the vehicle was later taken to the dealer. The cause of the failure was not determined. The vehicle was not yet repaired. The failure mileage was 116,000.

NHTSA ODI 11619254

The contact owns a 2017 Ford F-250. The contact stated while driving 55 MPH, the transmission unexpectedly downshifted, and threw the contact forward. The contact then stated that the vehicle began to hesitate upon depression of the accelerator pedal with the “WRENCH” symbol displayed. The vehicle resumed normal operation soon after the initial failure; however, the failure returned as the contact drove up a driveway incline. The vehicle began to hesitate upon depression of the accelerator pedal before the contact was able to safely park the vehicle. The dealer was notified of the failure and the contact was informed that there were no recalls on the VIN for the failure. The vehicle was then taken to an independent mechanic where the vehicle was diagnosed with a defective lead frame. The vehicle was repaired. The manufacturer was not notified of the failure. The failure mileage was approximately 125,000.

NHTSA ODI 11619179

The contact owns a 2017 Ford F-250. The contact stated that while driving at unknown speeds, the alarm system warning light was illuminated. The hood ajar message was displayed. The vehicle was taken to the local dealer, where it was diagnosed that the knock sensor and wiring harness needed to be replaced. The vehicle was repaired, but the failure recurred. The manufacturer was contacted, but no assistance was provided. The failure mileage was approximately 96,000.

NHTSA ODI 11618761

On about Sep 23 on the afternoon I hit a pothole in the road and my back window fell out of the truck. The whole assembly that keeps the rear sliding window in place just failed.

NHTSA ODI 11618540

The CP4 fuel pump began failing with the truck just over 100K miles. When taken in for routine service there were traces of metal shavings in my fuel. This is a widely known problem with the CP4 and is still being used in Ford trucks. The cost of repairs is substantial. The best case is you catch it early and it only costs between $3-6,000. If I had not caught this and the entire fuel system had been damaged, my local Ford dealership informed me it could cost close to $16,000. This is a devastating amount of money to pay for a well known issue in Ford trucks.

NHTSA ODI 11617036

Death Wobble. Was driving speed limit of 65mph and vehicle started a violent, uncontrollable shuddering and bouncing movement to the left almost hitting the dividing wall on the interstate. I had little control over steering of vehicle and was barely able to avoid slamming into wall. Finally got vehicle stopped. Has happened before at lower speed. Has happened several times before with less violent shuddering after hitting bumps in roadway. Now understand how very dangerous and scary the less severe incidents have been after this latest incident!

NHTSA ODI 11616015

The contact owns a 2017 Ford F-250. The contact stated while driving approximately 50-60 MPH and hauling a trailer, the vehicle drove across uneven pavement, and the vehicle went into the death wobble and the vehicle became difficult to steer. The contact pulled over to the side of the road but found no cause for the failure. There was no warning light illuminated. The vehicle was taken to the dealer where it was diagnosed that the steering dampener had failed and needed to be replaced. The steering dampener was replaced. The dealer confirmed that the vehicle had been repaired under Customer Satisfaction Program: 20N04 (Steering, Equipment) but the VIN was not included. The manufacturer was made aware of the failure and confirmed that the VIN was not included the Customer Satisfaction Program. The manufacturer referred the contact to the NHTSA Hotline to report the failure. The failure mileage was 78,699.

NHTSA ODI 11615256

I hit a small bump at around 45mph and my truck began shaking violently. I was unable to control the truck and had to come to a complete stop. They call it the death wobble. It truely was frightening and I could have killed someone..

NHTSA ODI 11608639

The contact owns a 2017 Ford F-250. The contact stated while driving approximately 65 MPH, the transmission unexpectedly downshifted from six gear to first gear, causing the vehicle to abruptly decelerate, causing the driver to almost lose control of the steering wheel. The vehicle was later examined by an independent mechanic who diagnosed and determined that the power train control module needed to be reprogrammed. The power train control module was reprogrammed, and the vehicle operated normally. The manufacturer was notified of the failure, but no assistance was provided. The local dealer was not contacted. The failure mileage was 102,900.

NHTSA ODI 11606980

Doors will not lock or unlock from remote or inside switch. If an accident was to occure a person's can not get out of the vehicle.

NHTSA ODI 11606373

The contact owns a 2017 Ford F-250. The contact stated that several attempts were needed to start the vehicle. The failure occurred intermittently. The check engine warning light was illuminated. The contact learned that it was a known failure; however, there was no recall for the failure. The vehicle had not been taken to the dealer to be diagnosed or repaired. The manufacturer was made aware of the failure and confirmed that the VIN was not under recall. The manufacturer had referred the contact to the NHTSA Hotline to report the failure. The failure mileage was 140,000.

NHTSA ODI 11605630

The contact owns a 2017 Ford F-250. The contact stated that while driving over a bump at various speeds, the vehicle experienced the death wobble. The failure caused the front of the vehicle to shake uncontrollably, causing the contact to temporarily lose control of the vehicle. Recently, the contact was notified of Customer Satisfaction Program: 20N04 (Steering Linkage Damper Extended Coverage). The dealer and the manufacturer were notified of the failure but offered no assistance with the repair. The vehicle was not repaired. The failure mileage was approximately 12,000.

NHTSA ODI 11604467