What 1,155 owners told NHTSA about the 2017 Ford F-250 Supercab

While pulling a 38ft 5th wheel camper on an incline with the cruise control set at random the vehicle completely dies. It experiences a total shutdown of the engine, which in return causes a complete loss of power steering, brakes etc. The truck will not restart until you push the off button and open the drivers door to shut the entire system down

NHTSA ODI 11694517

Brakes were working normal and then all of a sudden there were no brakes. Dry pavement. No antilock. Pushed pedal with both feet as hard as i could released tried again, nothing. Pedal was hard and had no "Feeling", no movement. When brakes went out pedal did not move . Swerved through intersection missing stopped vehicles. 30 seconds later the brakes came back and started to work again and the pedal had "feeling" back in it. Dash Cam Video of incident.

NHTSA ODI 11479087

UNDER AN EMERGENCY STOP, TRAVELING STRAIGHT, MOVING AT OR NEAR 60 MPH, ON HIGHWAY, THREE PASSENGERS AND TOWING A SMALL CAMPING TRAILER (ABOUT #4000), THE FRONT SUSPENSION WENT INTO A VICIOUS SHAKE. RAPID AND SUSTAINED. THIS SHOOK THE ENTIRE TRUCK. THIS FREQUENCY OF THE SHAKE DID NOT CORRESPOND TO THE SPEED OF THE TRUCK AND CONTINUED EVEN AFTER THE TRUCK HAD SLOWED AND THE BRAKES WERE RELEASED.

NHTSA ODI 11414893

WHILE DRIVING ON THE FREEWAY AT 65 MPH THE STEERING WHEEL VIOLENTLY BEGAN SHAKING UNCONTROLLABLY. YOU COULD VISUALLY SEE AND FEEL THE ENTIRE FRONT OF THE TRUCK SHAKING. IT GOT WORSE WHEN I APPLIED THE BRAKES. THIS HAS OCCURRED SEVERAL TIMES WHEN DRIVING OVER MINOR IMPERFECTIONS ON THE ROAD. I TOOK THE TRUCK IN TO GET THE RECALL FIXED, BUT IT DID NOT FIX THE WOBBLE. I ACTUALLY EXPERIENCED AN EVEN WORSE WOBBLE 1 WEEK AFTER THE REPAIR. THE WOBBLE IS STILL A SERIOUS PROBLEM. THE FIRST TIME IT HAPPENED, THE WOBBLE WAS NOT IMMEDIATELY NOTICEABLE AS IT WAS MILD AND I THOUGHT IT WAS THE ROAD. THE SECOND TIME IT HAPPENED, I THOUGHT I RAN OVER SOMETHING ON THE ROAD THAT CAUSED ME TO GET A FLAT TIRE WHEN IN FACT THE TIRE WAS FINE AND THAT WAS THE ACTUAL WOBBLE. EVERYTHING WAS SHAKING AND I HAD TO GRIP THE STEERING WHEEL TO CONTROL THE DIRECTION OF THE TRUCK. EACH OCCURRENCE HAPPENED WHILE DRIVING BETWEEN 55-65 MPH ON THE FREEWAY.

NHTSA ODI 11408105

THE DEATH WABBLE WAS A PROBLEM FOR OUR GAS F-250 CREW CAB. THE PROBLEM WAS WARPED FRONT ROTORS. THE PROBLEM DID NOT SHOW UP ON ANY DIAGNOSTIC AND THE FRONT BRAKES AND ROTORS WERE RATED 'GOOD'. THE PROBLEM WAS DISCOVERED BY A TALENTED MECHANIC WHO RULED OUT EVERYTHING ELSE AND PERFORMED A VISUAL INSPECTION OF THE SUSPECT ROTORS. THIS IS AN EPIDEMIC PROBLEM AND IT IS CAUSED BY THE MANUFACTURER OF THE FACTORY SUPPLIED ROTORS!!! FORD MUST AVOID INFERIOR PARTS THAT WARP IN CHANGING TEMPERATURES.

NHTSA ODI 11405680

DRIVING ON THE HIGHWAY BETWEEN 70-75 MPH AND HIT A BUMP IN THE ROAD AND THE FRONT END STARTED SHAKING VIOLENTLY. THIS HAPPENED TWICE IN ONE COMMUTE. FROM A QUICK GOOGLE SEARCH IT LOOKS LIKE A VERY LARGE AMOUNT OF PEOPLE ARE HAVING THIS SAME ISSUE AND FROM FORUM BOARDS THEY ARE ALL ASKING WHY THIS HASN'T BECOME A SAFETY RECALL ISSUE YET? THE TRUCK WILL SHAKE VIOLENTLY AND THE ONLY WAY I CAN GET IT TO STOP SHAKING IS COME DOWN TO ALMOST A COMPLETE STOP. THAT'S NOT EASY OR SAFE ON A HIGHWAY ESPECIALLY IF YOU ARE IN A LEFT LANE. I'D LIKE EVERY HOT SHOT OR BIG WIG HIGH UP IN THE FORD INDUSTRY TO GIVE THAT A TRY AND THEN LOOK ME IN THE EYE AND TELL ME THAT'S NOT A SAFETY ISSUE OR SHOULDN'T BE A SAFETY RECALL. GO FOR IT, BUSY COMMUTE, FAST LANE, HIT A BUMP, VIOLENTLY SHAKING, THEN COMING SAFELY TO A STOP. NOT JUST UNSAFE FOR MYSELF, BUT EVERY OTHER PERSON WITHIN THE VICINITY OF MY TRUCK. LASTLY, I PURCHASED THIS VEHICLE USED THIS YEAR WITH ONLY 36K MILES AND NOW ONLY HAS 48K WHICH IS HARDLY ENOUGH MILES FOR ANY MAJOR WEAR AND TEAR. CONTINUING ON THAT, I WAS TEST DRIVING ANOTHER NEWER F250 (2019) AND DURING THE TEST DRIVE IT DID THE EXACT SAME THING. FROM WHAT I'M GATHERING ONLINE, THIS IS A MAJOR ISSUE THAT HAS YET TO BE ADDRESSED AND I FEAR WILL ONLY BE TAKING SERIOUSLY WHEN SOMEONE GETS KILLED. WHY? BECAUSE I'M SURE IT'S GOING TO COST FORD A TON OF MONEY. $40K USED TRUCK FOR ME A TON OF MONEY. BUT DEATH? WELL, I GUESS THAT'S A RISK FORD IS WILLING TO TAKE TO SAVE FACE . THE 'DEATH WOBBLE' AS ITS BEING CALLED. THE END.

NHTSA ODI 11375669

THE "DEATH WOBBLE" STARTED AFTER 15K MILES ON MY TRUCK. I'VE BROUGHT MY TRUCK TO FORD DEALERSHIP. FORD DEALERSHIP IN SAN JOSE, CA TOLD ME THE DAMPNERS ON MY TRUCK NEEDS TO BE REPLACED, BUT THE PARTS ARE IN BACK ORDER AND DOESN'T KNOW WHEN FORD WILL HAVE THE PARTS FOR REPLACEMENT. DURING OUR LATEST TRIP TO SANTA ANA, CA ON DEC 26, 2019. THE FRONT END OF MY TRUCK, STEERING WHEEL SHOOK VIOLENTLY AT HIGHWAY SPEED (45MPH+) WHEN BRAKING OR GOING OVER POTHOLES/ROUGH ROADS. THE WOOBLES ARE MUCH WORST THIS TIME. WE ALMOST GOT INTO AN ACCIDENT BECAUSE OF THE WOOBLES IN SAN LUIS OBISPO, CA. WE PULLED OFF THE FREEWAY AND I'VE CALLED/LEFT VOICEMAIL/TEXTED THE FORD DEALER IN SAN JOSE, CA. NO ONE CALLED BACK AFTER AN HOUR, SO WE DECIDED TO CANCEL OUT TRIP AND TURN AROUND FOR HOME. ONLY TO DRIVE MUCH SLOWER AND KEEPING A MUCH LONGER DISTANCE TO THE VEHICLE IN FRONT OF US. MY FORD TRUCK IS A 2017 FORD F250 LARIAT CREW CABS WITH 20200 MILES ON IT. BOUGHT THE TRUCK NEW.

NHTSA ODI 11292198

WHILE DRIVING MY TRUCK DOWN THE HIGHWAY IT SHAKES VIOLENTLY WHEN HITTING BUMPS OR TRANSITIONS. THIS DEATH WOBBLE IS UNSAFE, WHEN THE DEATH WOBBLE STARTS I CANNOT MAINTAIN MY LANE OF TRAVEL, STEER, OR BRAKE. THIS VEHICLE IS UNSAFE FOR MY FAMILY AS WELL AS THE OTHER MOTORISTS DRIVING NEXT TO US. FORD ACKNOWLEDGED THAT MY TRUCK HAS THIS ISSUE. THEY STATE THEY MADE A NEW PART TO HELP CORRECT IT BUT IT IS 6-8 WEEKS ON BACK ORDER. FORD STATED IT IS A KNOWN ISSUE AND THEY HAVE A BULLETIN TO TRY TO CORRECT IT. IF THIS IS A KNOW ISSUE WHY WASN'T I EVER NOTIFIED OF A RECALL? I DO NOT HAVE CONFIDENCE THAT THE NEW PART THAT WILL INSTAL WILL CORRECT THIS ISSUE. I AM FEARFUL TO HAVE TO LET MY FAMILY DRIVE IN THIS TRUCK AGAIN IN THE FUTURE. MY TRUCK IS CURRENTLY SITTING AT THE DEALER UNTIL THEY CAN GET PARTS TO TRY AND FIX IT. I HAVE VIDEO PROOF OF THE SHAKING (DEATH WOBBLE) WHILE DRIVING DOWN THE HIGHWAY

NHTSA ODI 11290782

VEHICLE WILL RANDOMLY START VIBRATING AND BECOMES UNCONTROLLABLE/ UNSTEERABLE. FRONT WHEELS OSCILLATE/ VIBRATE TO THE POINT WHERE THE VEHICLE IS UNDRIVABLE. FORD HAS HAD THE VEHICLE FOR OVER 2+ MONTHS AND CANNOT FIX THE ISSUE.

NHTSA ODI 11289642

PULLING A GOOSENECK TRAILER WITH MODERATE LOAD DESCENDING A MOUNTAIN PASS, WHEN APPLIED BRAKES, FRONT END WENT INTO THE DEATH WOBBLE AND HAD TO COME TO A NEAR STOP. IN HEAVY TRAFFIC ON LEVEL TERRAIN WHILE BRAKING THE SAME THING HAPPENS AND HAD TO COME TO A NEAR STOP. AFTER UNLOADING ,I TRIED THE SAME BRAKING ON LEVEL TERRAIN AND HAD NO PROBLEM. AFTER UNHOOKING THE TRAILER I TRIED THE SAME BRAKING SCENARIO AND HAD NO PROBLEM. THE VEHICLE IS UNSAFE TO DRIVE HAULING A LOAD ,WHICH THE VEHICLE I DESIGNED FOR

NHTSA ODI 11222014

TRUCK IS ALMOST 2 YEARS OLD. 25,000 MILES ON THE VEHICLE. EXPERIENCED DEATH WOBBLE WHEN BRAKING EVER SO SLIGHTLY ABOVE 45 MILES AN HOUR. EXPERIENCED DEATH WOBBLE ON THE HIGHWAY DOING APPROXIMATELY 65 MILES AN HOUR, HAD TO SLOW DOWN AND CHANGE LANES WHILE HOLDING THE STEERING WHEEL WITH BOTH HANDS AND SLOW DOWN TO APPROXIMATELY 25 MILES AN HOUR IN ORDER TO GET THE WOBBLE TO STOP. FIRST TIME EXPERIENCING THE DEATH WOBBLE, TOOK THE VEHICLE INTO MY LOCAL DEALERSHIP PAUL CLARK FORD IN YOUR FLORIDA AND WAS TOLD THAT THE ROTOR HAD A HOTSPOT ON IT. WAS TOLD THE ONLY SOLUTION WOULD BE TO RESURFACE THE ROTORS. AFTER READING NUMEROUS COMPLAINTS ABOUT THE SAME EXACT ISSUE WITH THE SAME EXACT YEAR AND MODEL VEHICLE, I BELIEVE THAT THIS IS MORE OF THE RECALL ISSUE THEN A SPORADIC ISSUE. THIS IS GOING TO CAUSE AN ACCIDENT AND MAY CAUSE SOMEONE IN THEIR LIFE

NHTSA ODI 11207210

IN ORDER TO DRIVE STRAIGHT, THE STEERING WHEEL HAD TO BE TURNED 90 DEGREES RIGHT. DURING THIS EVENT, THE BRAKE WARNING LIGHT ILLUMINATED, THE TRACTION CONTROL WARNING LIGHT LIGHT ILLUMINATED, THE ABS WARNING LIGHT ILLUMINATED, AND THE SERVICE ENGINE LIGHT ILLUMINATED ALL AT THE SAME TIME. IN ADDITION, THE DISPLAY SCREEN GAVE 'COLLISION AVOIDANCE SYSTEM UNAVAILABLE' ERROR MESSAGE. I IMMEDIATELY AND SLOWLY DROVE TO A FORD DEALERSHIP. WHEN I PARKED IT AT THE DEALERSHIP, THE CONDITION I DESCRIBED ABOVE STILL EXISTED. FORD ADVISED THAT THE ISSUE CORRECTED ITSELF AND THE TECHNICIANS ONLY FOUND CODE U3000. THEY COULD NOT DUPLICATE THE ISSUE. FORD CLOSED THE ISSUE AS 'UNABLE TO DUPLICATE' DESPITE IT BEING A HUGE PUBLIC SAFETY RISK IF THIS CONDITION REPEATS WHILE AT HIGHWAY SPEED CARRYING A LOAD. THIS COULD RESULT IN A DEATH OR SERIOUS BODILY INJURY.

NHTSA ODI 11166013

TL* THE CONTACT OWNED A 2017 FORD F-250. WHILE DRIVING 50 MPH, THE VEHICLE CAUGHT FIRE AT THE BOTTOM OF THE ENGINE AND THE BRAKES FAILED. THE FIRE DEPARTMENT EXTINGUISHED THE FIRE. THERE WERE NO INJURIES. A POLICE REPORT WAS NOT FILED AND THE VEHICLE WAS TOWED TO A TOW YARD. THE VEHICLE WAS DEEMED A TOTAL LOSS BY THE INSURANCE COMPANY AND WAS NOT TAKEN TO A DEALER. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS APPROXIMATELY 36,000. *TT CONSUMER STATED INSURANCE COMPANY DETERMINED DEFECTIVE WIRING CAUSED THE FIRE BOTH THE TRUCK AND CAMPER WERE A TOTAL LOSS. *JB

NHTSA ODI 11163691

WHILE TRAVELING AT 35-40 MPH IN A TURN LANE, A VEHICLE MOVED INTO MY LANE FROM A SHOPPING CENTER BETWEEN 2 CARS STOPPED IN THE NON-TURN LANES WHO WERE WAITING FOR THE LIGHT AHEAD OF THEM TO CHANGE. THIS REQUIRED ME TO MAKE AN EMERGENCY STOP. THE TRUCK'S ABS SYSTEM FAILED TO INITIATE AND THE WHEELS DID NOT LOCK UP. LUCKILY, I MANAGED TO AVOID HITTING THE ERRANT VEHICLE. I TOOK THE TRUCK TO THE DEALER FOR SERVICE THE FOLLOWING DAY AND COMPLAINED ABOUT THE LACK OF ABS. THEY KEPT THE TRUCK, TEST DROVE IT AND RETURNED IT TO ME WITH THE NOTATION THAT THE TRUCK'S BRAKES ARE "NORMAL." I QUESTIONED WHY THE ABS DIDN'T ENGAGE AND WAS TOLD THAT THE WEIGHT OF THE TRUCK PRECLUDES THIS FROM HAPPENING. SAME REASON FOR THE LACK OF THE WHEELS LOCKING UP. THE SERVICE ADVISER FURTHERMORE STATED THAT "THAT THIS WAS THE WAY ARE ENGINEERED." IF THIS IS TRUE, THEN THERE IS A SERIOUS PROBLEM WITH ALL SUPER DUTY FORDS OUT THERE AND I MIGHT ADD ALL LIGHTER TRUCKS LOADED ANYWHERE CLOSE TO THEIR GVWR.

NHTSA ODI 11160588

2017 FORD F250 SUPERCREW DIESEL. DRIVING 40MPH OR FASTER ON HIGHWAY AND RUN OVER ANY TYPE OF UNEVEN SURFACE TRUCK SHAKES AND STEERING WHEEL VIBRATES UNCONTROLLABLY! IT FIRST HAPPENED WHEN I WAS HAULING MY HORSES AND I THOUGHT I WAS GOING TO WRECK WITH TRAILER IN TOW! I BOUGHT THIS TRUCK BRAND NEW AND HAVE NEVER BEEN OFF ROADING OR ANYTHING CRAZY THAT SHOULD EVER MAKE THE SUSPENSION DO THAT KIND OF SHAKING! IT WAS HORRIFIC! PLEASE ISSUE A RECALL AND FIX THIS PROBLEM!

NHTSA ODI 11155976

I JUST PURCHASED A NEW 2017 VEHICLE FROM TOM MASANO AND THEY HAVE BEEN HOUNDING ME TO COME BACK TO THEM FOR A RECALL AND THEY ARE 2 HRS AWAY FROM WHERE I LIVE. I JUST HAD A NEW BABY AND THIS IS A HUGE LOGISTICAL ISSUE WITH WORKING TOO NOW. PLUS DRIVING THE NEW VEHICLE DOWN THERE WOULD BE ADDITIONAL WEAR AND TEAR ON THE TRUCK, EVEN IF THEY OFFERED TO DRIVE IT DOWN THERE. I DID SOME FURTHER RESEARCH AS IT DID NOT MAKE SENSE TO ME AS TO WHY I WAS BEING TOLD I HAD TO BRING IN A VEHICLE TO THEIR DEALERSHIP AND I DISCOVERED THAT TOM MASANO FORD IS IN VIOLATION OF THE MOTOR VEHICLE SAFETY ACT ENFORCED BY THE NATIONAL HIGHWAY AND TRAFFIC SAFETY ADMINISTRATION (NHTSA). THE DEALERSHIP CAN BE SUBJECT TO FINES BY THE NHTSA FOR SELLING VEHICLES WITHOUT PROPERLY FIXING RECALLS, LIKE THIS ONE THAT WAS RELEASED ON APRIL 1ST PRIOR TO WHEN WE BOUGHT THE VEHICLE (PURCHASED IN JULY). OUR FAMILY HAS BEEN AT RISK FOR WEEKS. IT ALSO SOUNDS LIKE THEY ARE TRYING TO COVER IT UP BY NOT "MARKING THE VEHICLE AS SOLD IN FORD'S INVENTORY" UNTIL THIS PROBLEM HAS BEEN CORRECTED- WHICH THEY STATED WILL PREVENT ME FROM GETTING IT SERVICED LOCALLY. I AM ASSUMING THEY HAVEN'T MARKED IT OUT OF INVENTORY YET BECAUSE THEY DON'T GET IN TROUBLE LEGALLY OR WITH FORD- AS I AM SURE THIS IS NOT ONE OF THEIR BEST PRACTICES AND THEY WOULD BE ALARMED TO KNOW THIS IS OCCURRING. I HAVE THIS DOCUMENTED IN VOICEMAILS AND EMAILS THEM TELLING ME I HAVE TO GO TO THEM ONLY TO GET THIS TAKEN CARE OF. I FINALLY CALLED A LOCAL DEALER MYSELF TO PROPERLY HAVE THE ISSUE TAKEN CARE OF, BUT THEY DELAYED THIS WITH BAD INFORMATION FOR OVER A WEEK. THE RECALL WAS FOR THE TRUCK ROLLING WHILE IN PARK.

NHTSA ODI 11010945

TRAILER BRAKE CONTROLLER THE FACTORY TRAILER BRAKE CONTROLLER IS NOT WORKING PROPERLY WHEN A TRAILER WITH ELECTRIC SERVICE BRAKES IS PROPERLY CONNECTED TO THE TRUCK. THE CONTROLLER HAS ABOUT A 30 SECOND DELAY AND DOES NOT PUSH ENOUGH ELECTRICITY TO THE TRAILER BRAKES TO ENGAGE THEM FULLY. THIS RESULTS IN LONGER STOPPING DISTANCE FOR THE TRUCK AND TRAILER COMBINATION, POSSIBLE BRAKE FAILURE FOR THE TRUCK DUE TO OVERLOADING OF THE BRAKES WHICH, COULD RESULT IN AN ACCIDENT. I HAVE HAD MY TRAILER BRAKES CHECKED BY A PROFESSIONAL. THEY ARE PERFORMING AS THEY ARE DESIGNED TO. I HAVE CONTACTED MY FORD DEALER AND HE ASSURES ME THAT MY FACTORY CONTROLLER IS WORKING AS IT SHOULD. I DO NOT BELIEVE THEM. I STILL HAVE A TRAILER THAT IS NOT GETTING ENOUGH ELECTRICITY TO APPLY THE BRAKES.

NHTSA ODI 11003769