What 1,155 owners told NHTSA about the 2017 Ford F-250 Supercab

Driver door will not latch Door could swing open while driving

NHTSA ODI 11633795

1 .Driver's side door will not close in cold weather due to frozen actuator. TSB has been issued on this problem; Ford will not repair due to vehicle being out of warranty. 2. Backup/vehicle camera's do not always work when truck is in reverse. TSB has been issued on this problem; Ford will not repair due to vehicle being out of warranty. 3. Ford inadvertently installed a substantially smaller fuel tank on my specific vehicle. TSB has been issued on this problem; Ford will not repair due to vehicle being out of warranty.

NHTSA ODI 11621975

The cab roof clearance lights leak water when it rains. The water leaks into the electronics in the overhead console and down the A-pillar. Dealer advises it is a nonwarranty issue under extended warranty and a commonly known issue on these. trucks.

NHTSA ODI 11578000

wHEN TEMPERATURE DROPS BELOW FREEZING MOISTURE GET IN DOOR PANELS AND FREEZES THE LOCKING SYSTEM SO THAT THE DOES WILL NOT STAY CLOSED, MAKING MY TRUCK UNSAFE TO DRIVE. THIS HAS HAPPENED MULTIPLE TIME WHEN ON THE ROAD WAS AFRAID FOR PASSENGER AND ANIMALS IN THE TRUCK.

NHTSA ODI 11575877

My vista sunroof on my 2017 F250 Super Duty Platinum made a popping noise and failed to open when I attempted to open it. It became bound to the rear glass which in turn commenced to fracture across the entire piece. Fortunately no one was injured as this glass could have dropped large shards into the cab. I an concerned that this could still present a problem when driving and is an imminent safety hazard. I found out that this is a common issue that Ford is aware of on the F series trucks with the panoramic roofs and it is due to the rail/track system fracturing on the front glass (sunroof) and will not replace/repair it because it is not under warranty. This a safety hazard for passengers due to a manufacturer defect and poor design and needs to be replaced immediately to avoid any risks.

NHTSA ODI 11562498

The contact owns a 2017 Ford F-250. The contact stated that water had entered the vehicle through the dome light and leak from the door handles and instrument panel. The contact stated that the vehicle was taken to the dealer where the front windshield was initially replaced; however, upon investigation, it was later discovered that the dome light was the source of the leak, and the dome light was replaced. The contact then stated that while driving at an undisclosed speed, she heard something fall from the vehicle then felt a rush of wind enter the cabin of the vehicle. Upon inspection, the contact discovered that the rear windshield frame had detached from the vehicle. The vehicle was taken back to the dealer where the contact was informed that the vehicle was out of warranty. The dealer acknowledged the failure was common and that the remedy used to repair the vehicle was insufficient. The manufacturer was notified of the failure but referred the contact to the dealer for assistance. The vehicle was not repaired. The failure mileage was approximately 30,000.

NHTSA ODI 11543244

Noticed that my floor is getting soaked for no reason. After looking online and reading about others that are experiencing the same issues I found out that is was the cabin pressure vent that was leaking. The cabin pressure vent is found between the truck bed and cab. They are plastic and since the plastic clips lose tightness over the years I did not notice a slow leak in the back. Now when pulling up all of the carpet I notice I have black mold all under the carpet where my 3 year old rides. This is a huge health concern since black mold is unhealthy and not noticeable if this is a slow leak. This seems to be an issue or many people with these trucks. This is a reoccurring issue since many people had this issue starting back in 2007. I am out of the warranty time and now I had to replace my entire carpet all while my truck has been unusable for the last few weeks.

NHTSA ODI 11507476

The tailgate opens intermittently even after the original recall was done twice and the cab button was replaced and the tailgate actuator was replaced. It happens months apart but does happen. May 15, 2022; Feb 27, 2022; Repairs; Aug 21, 2021; May 22, 2021; Apr 25, 2021; Recall 2nd time; Recall; Opened 4 other times before I started paying attention.

NHTSA ODI 11466487

I have taken my truck into the dealer to report my tailgate opening by itself but they said there is no recall. Recently it opened while pulling a trailer and it has caused damage. The dealer is still telling me that they do not have any options to fix it and are not willing to pay for the fix, even though they did one fix once before. This is a well documented issue reported by many people on the internet. I believe there was a recall for this on this model truck but my VIN was excluded for some reason and it should not have been. This occurs typically when you come to a stop. In my case we were pulling out of a driveway, turning right and because the tailgate dropped without our knowledge then it crushed the tailgate into the trailer. I reported this to the dealer on 6/19/2020 where they did no repairs. I reported it again on Jan 6th 2021 where they did modify the wiring harness and added jumper pi, per 19S48B. However this repair did not work and the tailgate continues to randomly open.

NHTSA ODI 11459227

The tailgate continues to open/fall down at random times. The original recall was done 2/11/2020, invoice # 727930, Gosch Auto Group, Escondido, Ca. A second repair was performed 4/22/2021, invoice # 748913, Gosch Auto Group, Escondido, Ca. Since then the tailgate randomly opens. It will open as I pull out of my driveway. On 2/5/2022 the tailgate opened and a container of liquid fertilizer fell out. A gentleman was following behind the vehicle and saw it happen.

NHTSA ODI 11450925

When cold, the doors do not latch and will swing open when driving. It can be pretty alarming when kids are riding in the back. There was a recall, but Ford's fix does not work. I have been trying to resolve the issue for over 2 years now. Safety SHOULD be a priority for any organization as large as Ford.

NHTSA ODI 11450572

Cargo bed tailgate has opened while driving/operating the vehicle on three different occasions even AFTER the tailgate recall repair (FORD 19S48) has been applied.

NHTSA ODI 11442470

Trucks automatic tailgate opens by itself. I had the recall repair performed, however, the issue continues. The tailgate opens by itself even after the recall repair. Issue #2- Passenger seat headrest bracket is broken and rattling loudly. Numerous complaints on the internet.

NHTSA ODI 11434892

I have experienced multiple occasions of issues with the power tailgate release on my 2017 Ford F-250 Super Duty truck. In most cases, the problem exhibits as a failure to open when the button is pushed, but what I believe makes it a safety issue is that on two separate occasions, the tailgate has opened while driving down the highway, without the open button being pressed. This could result in items being carried in the vehicle falling into the roadway at highway speeds, which could result in serious injuries or death to other drivers on the roadway.

NHTSA ODI 11425850

TL* THE CONTACT OWNS A 2017 FORD F250. THE CONTACT STATED THAT WHILE DRIVING IN RAINY CONDITIONS, WATER ENTERED THE VEHICLE. THE CONTACT BELIEVED THAT THE WATER ENTERED THE WINDSHIELD AREA AND CAUSED THE ELECTRICAL WIRES AND CABLES LOCATED UNDER THE DASHBOARD AND THE INSTRUMENT PANEL TO BECOME WET. THE WATER ALSO DRAINED ONTO THE BRAKE PEDAL, THE ACCELERATOR PEDAL, AND THE CARPET. THE WINDSHIELD BECAME FOGGY DUE TO THE FAILURE AND THE DEFOGGER WAS ACTIVATED TO CLEAR THE WINDSHIELD. THE VEHICLE WAS TAKEN TO MIDWAY FORD (8155 W FLAGLER STREET, MIAMI, FL 33144, (786) 801-2969) SEVERAL TIMES FOR THE FAILURE. THE DEALER PLACED A PROTECTIVE SEAL INSIDE AND OUTSIDE THE VEHICLE WINDSHIELD AREA AND THE DASHBOARD AREA SEVERAL TIMES HOWEVER, THE REPAIR FAILED TO CORRECT THE FAILURE. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOT CONTACTED. THE FAILURE MILEAGE WAS 41,000.

NHTSA ODI 11387739

WE WERE DRIVING DOWN THE HIGHWAY GOING 60MPH. ALL OF A SUDDEN THERE WAS A LOUD BANG AND THE REAR SLIDING WINDOW EXPLODED INSIDE OF THE CAB. WE HAD OUR DOGS WITH US LYING IN THE BACK THE GLASS FLEW INTO THE BACK AND EVEN DOWN OUR CLOTHES. NOTHING HIT THE TRUCK. WE IMMEDIATELY PULLED OVER AND GOT AS MUCH GLASS OUT OF THE CAR. IT LANDED EVERYWHERE. IT WAS VERY SCARY. THE PHOTO BELOW IS OF THE PASSENGER SIDE FRONT SEAT. THE GLASS BLEW DOWN MY SHIRT.

NHTSA ODI 11386275

BODY CAB SEAM SEAL LEAK. NEW VEHICLES - THE SEALS ARE CRACKING AND ALLOWING WATER TO SEEP INTO THE VEHICLES CAUSING WATER AND MOLD DAMAGE INSIDE. WATER ENTERS CAB INTO DOORS AND UNDERNEATH FLOOR COVERING CAUSING DAMAGE AND POTENTIAL HEALTH PROBLEMS. THIS WAS FOUND ON MY VEHICLE WHILE PERFORMING RECALLS AND A WINDSHIELD REPLACEMENT AT THE DEALER. DEALER AND FORD TRYING TO MAKE ME PAY FOR MFG DEFECT.

NHTSA ODI 11348960

TAILGATE WILL NOT OPEN, USING BUTTON ON TRUCK OR ON KEY POD.

NHTSA ODI 11337823

TL* THE CONTACT OWNS A 2017 FORD F-250. THE CONTACT STATED WHILE HAULING A GOOSE NECK TRAILER AND ATTEMPTING TO MAKE A RIGHT TURN, THE TAIL GATE OPENED INDEPENDENTLY AND CAUGHT WITH HYDRAULIC SYSTEM ON THE TRAILER AND THE PUMP DETACHED. THE CONTACT STATED AN UNKNOWN WARNING LIGHT WAS ILLUMINATED. THE VEHICLE WAS TAKEN TO LOCAL DEALER (ROMEO FORD OF KINGSTON, LLC LOCATED AT 128 NY-28, KINGSTON, NY 12401), WHERE IT WAS DIAGNOSED THAT THE WIRING HARNESS ON THE TAIL GATE NEEDED TO BE REPLACED. THE VEHICLE AND TRAILER WAS REPAIRED. THE CONTACT ASSOCIATED THE FAILURE WITH NHTSA CAMPAIGN NUMBER: 19V864000 (LATCHES/LOCKS/LINKAGES). THE MANUFACTURER HAD BEEN INFORMED OF FAILURE. THE FAILURE MILEAGE WAS UNKNOWN.

NHTSA ODI 11307005

WAS TRAVELING DOWN THE INTERSTATE AND THE TRUCK STARTED TO SHAKE VIOLENTLY AND IT TOOK THE STEERING WHEEL RIGHT OUT OF MY HANDS AND I GRABBED THE WHEEL AND SLOWED THE VEHICLE DOWN AND TRIED TO GET TO THE RIGHT EMERGENCY LANE,THE SHAKING CONTINUED TILL I SLOWED TO ABOUT 20MPH AND IT STOPPED SHAKING, EXITING OF THE ROAD AND CHECKED MY TIRES THEY HAD NO ISSUES, HAVE HAD THIS TRUCK 8 MONTHS AND THIS HAS HAPPENED 6 TIMES TO ME AND MY WIFE ,MY KIDS CANNOT DRIVE THIS DEATH TRAP PLEASE HELP BEFORE PEOPLE GET KILLED OR KILL SOMEONE

NHTSA ODI 11306878

ON 1/21/2020 I WAS DRIVING HIGHWAY SPEEDS ON SH225, WENT UNDER BW8, AND THE TRUCK BEGAN SHAKING UNCONTROLLABLY. IT FELT AS IF THE ENTIRE TRUCK WAS GOING TO SHAKE APART. I WAS ALMOST IN A WRECK BECAUSE THE TRUCK WOULD NOT STOP SHAKING AND THE STEERING WAS IMPACTED. THE DASH, MIRRORS, SEATS, AND LITERALLY EVERYTHING ON AND IN THE TRUCK WAS VIOLENTLY VIBRATING AND SHAKING. HAD TO REDUCE SPEED TO ABOUT 30MPH AND THE SHAKE FINALLY SUBSIDED, AFTER MULTIPLE CARS COULD TELL SOMETHING WAS WRONG AS WELL - AND THEY WERE SEEING THIS HAPPEN FROM OUTSIDE THE TRUCK! THIS HAS HAPPENED PREVIOUSLY, TO A LESSER EXTENT IN DECEMBER WHICH CAUGHT ME OFF GUARD AND THE ISSUE SUBSIDED QUICKER THAN THIS TIME. NOT SURE WHAT THE ISSUE IS BUT IT IS EXTREMELY DANGEROUS AND COULD HAVE SERIOUSLY INJURED ME OR OTHER DRIVERS DUE TO A LOSS OF CONTROL OF THE VEHICLE. I HAVE DROPPED MY TRUCK OFF AT MAC HAIK FORD IN PASADENA, TX. IT IS STILL UNDER WARRANTY - ABOUT 25K MILES ON THE TRUCK.

NHTSA ODI 11301037

ON TWO OCCASIONS THIS WINTER I HAVE HAD DOOR LATCHES ON THIS 2017 FORD F-250 CREW CAB SUPER DUTY FREEZE PREVENTING THE DOOR FROM LATCHING CLOSED AFTER IT WAS OPENED. THE MILEAGE ON THE VEHICLE WAS APPROXIMATELY 19,700 MILES. THE FIRST OCCURRENCE HAPPENED IN DECEMBER 2019. THE MORNING TEMPERATURE WAS IN THE MID 20'S (DEGREE FAHRENHEIT) AND THE TRUCK WAS PARKED OUTSIDE OVERNIGHT. AFTER OPENING BOTH FRONT DOORS OF THE TRUCK TO LOAD PERSONAL ITEMS AND MYSELF, I WAS UNABLE TO SECURE EITHER FRONT DOOR DUE TO THE FROZEN LATCHES. I TRIED SEVERAL TIMES TO SHUT AND SLAM THE DOORS AND CONDUCTED A CURSORY VISUAL INSPECTION OF BOTH LATCHES. THE 'DEFECT' WAS CLEARLY INTERNAL AND THERE WAS NOTHING I WOULD BE ABLE TO DO AT THAT TIME. AFTER SEVERAL MINUTES OF MANIPULATING BOTH DOORS, EVENTUALLY, ONE DOOR LATCHED CLOSED. REPEATED ATTEMPTS WITH THE OTHER DOOR WERE UNSUCCESSFUL. I THEN DROVE APPROXIMATELY 2 MILES TO MY DESTINATION, ON PUBLIC ROADS, HOLDING THE UNLATCHED DOOR CLOSED WITH MY HAND. I FULLY ACCEPT THE DANGER I PLACED MYSELF IN THAT DAY AND BELIEVE MANY OTHERS WILL MAKE THE SAME CHOICE WHEN FACED WITH A SIMILAR SITUATION. MOREOVER, I BELIEVE OTHERS WILL TRAVEL MUCH LONGER DISTANCES WITH FROZEN, UNLATCHED DOORS. THIS FROZEN LATCH PROBLEM WILL ONLY BEFALL MORE SIMILAR VEHICLES AS THEY AGE. I WAS AWARE OF THE POTENTIAL OF THIS PROBLEM FROM ONLINE FORUMS. I RECEIVED FORD'S LETTER ALERTING OWNERS OF A 'POTENTIAL FIX' FOR ONLY VEHICLES WHICH HAVE EXPERIENCED THE PROBLEM. I HAVE ALSO SEEN NUMEROUS ONLINE POSTINGS THAT FORD'S FIX FOR THE LATCHES IS SOMETIMES UNSUCCESSFUL. I HAVE NOT HAD THIS PROCEDURE PERFORMED AS I DO NOT BELIEVE IT 'FIXES' THE ISSUE OF FROZEN LATCHES AND A FULL REDESIGN OF THE LATCH IS REQUIRED. PEOPLE DRIVING THESE VEHICLES WITH UNLATCHED DOORS IS CLEARLY UNSAFE. THE DANGER IS EVEN GREATER IF PEOPLE DO NOT REALIZE THE DOOR IS UNLATCHED.

NHTSA ODI 11299438

DOOR LACTCHES FREEZE SHUT. DOOR HARD TO OPEN, AND ONCE OPEN WILL NOT LATCH SHUT.

NHTSA ODI 11289553

HAVE AN ON GOING PROBLEM, RIGHT REAR DOOR WHEN BELOW FREEZING WILL NOT LATCH. HAS BEEN TO THE DEALERSHIP 3 TIMES IN THE LAST 3 WEEKS FOR UPDATES, REPAIRS, ETC. THIS IS A SAFETY ISSUE AS I HAVE TWO YOUNG INS THAT RIDE BACK THERE. FORD NEED TO COME UP WITH ACTUAL SOLUTION AND NOT JUST POUR ETHONAL/WINDSHEILD WASHER ON COMPONENTS FOR A BANDAID FIX. I DO HAVE DOCUMENTATION FOR THE VISITS TO DEALER.

NHTSA ODI 11288310

THE REAR DOORS OPEN ON THERE OWN AND WILL THEN NOT CLOSE. "FIXED" ONCE UNDER WARRANTY. NOW A YEAR LATER THEY AGAIN OPENNING ON THERE OWN AND THEN ARE UN ABLE TO BE RE-SECURED. THIS HAS HAPPENED ON THE ROAD, HIGHWAY, AND IN THE DRIVEWAY. VERY CONCERNED FOR MY CHILDREN WHO RIDE BACK THERE.

NHTSA ODI 11287557