What 1,155 owners told NHTSA about the 2017 Ford F-250 Supercab

The contact owns a 2017 Ford F-250. The contact stated while reversing at an undisclosed speed, the rearview camera was inoperable. No warning light was illuminated. The vehicle was taken to a dealer where it was diagnosed and determined that the rearview camera needed to be replaced. The vehicle was repaired; however, the failure persisted. The manufacturer was notified of the failure and referred the contact to the NHTSA Hotline to report the failure. The failure mileage was approximately 80,000.

NHTSA ODI 11654783

The contact owns a 2017 Ford F-250. The contact stated while driving at an undisclosed speed, the back over prevention camera displayed a black screen. In addition, the back over prevention screen displayed an unknown error message. The contact stated that the failure occurred intermittently. The vehicle was taken to the dealer where it was diagnosed with a failed back over prevention camera and faulty wiring. The contact was informed that the wiring and back over prevention camera needed to be replaced. The vehicle was being repaired. The manufacturer was not made aware of the failure and advised the contact to report the failure to the NHTSA Hotline. The failure mileage was approximately 75,000.

NHTSA ODI 11585000

The contact owns a 2017 Ford F-250. The contact stated while the vehicle was shifted into reverse(R), the contact became aware that the back over prevention camera was inoperable. The contact stated that the back over prevention camera displayed a black screen. The contact also stated that the rear sensing device was inoperable. The vehicle was taken to the dealer to be diagnosed and the contact was informed that the sensing device, back-up camera, and module needed to be replaced. The vehicle was not repaired. The manufacturer was made aware of the failure and a case was filed. The failure mileage was approximately 75,000.

NHTSA ODI 11552902

The contact owns a 2017 Ford F-250. The contact received notification of NHTSA Campaign Number: 22V644000 (Back Over Prevention) however, the part to do the recall repair was not yet available. The local dealer was contacted. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was not made aware of the issue. The contact had not experienced a failure. VIN tool confirms parts not available.

NHTSA ODI 11524860

The rearview camera is so cloudy you can barely see what's behind you.

NHTSA ODI 11523253

The contact owns a 2017 Ford F-250. The contact received notification of the NHTSA Campaign Number: 22V644000 (Back Over Prevention) however, the part to do the recall repair was not yet available. An undisclosed dealer was contacted. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was not made aware of the issue. The contact had not experienced a failure. VIN tool confirms parts not available.

NHTSA ODI 11520308

The contact owns a 2017 Ford F-250. The contact received notification of NHTSA Campaign Number: 22V644000 (Back Over Prevention) however, the part to do the recall repair was not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The dealer was made aware of the issue. The manufacturer was aware of the issue. The contact had not experienced a failure. VIN tool confirms parts not available.

NHTSA ODI 11519148

The contact owns a 2017 Ford F-250. The contact stated that while in reverse(R), the back-up camera displayed a foggy image. The contact then received notification of NHTSA Campaign Number: 22V644000 (Back Over Prevention); however, the part to do the recall repair was not yet available. The local dealer was contacted. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The failure mileage was approximately 20,000. VIN tool confirms parts not available.

NHTSA ODI 11514663

The contact owns a 2017 Ford F-250. The contact stated that the rearview camera display screen would display a cloudy image while in use. The contact called the dealer and was given an estimate for the repair. Upon investigation, the contact discovered NHTSA Campaign Number: 22V644000 (Back Over Prevention) which he linked to the failure. The manufacturer informed him that there were no recalls on the VIN; the contact was then referred to the NHTSA Hotline for assistance. The vehicle was not repaired. The failure mileage was approximately 110,000.

NHTSA ODI 11500334

The "death wobble" occurred for the second time on December 6th, while traveling on interstate 10 W, about 12 miles west of Pensacola, FL. I had just passed over a bridge connection when the violent shaking of the front end started. I had previously had this issue in 2018 on Highway 45 south, about 15 miles south of Meridian, MS, and returned the vehicle to the dealer and it was supposedly repaired while still under warranty. At present the mileage is not quite 24,000. Fortunately I do not do a lot of highway travel as this appears to be a current unaddressed problem with the Ford F250 Superduty and the F350. This is a very unsafe condition. I feel fortunate that I was able to get the vehicle under control and stopped.

NHTSA ODI 11498847

The contact owns a 2017 Ford F-250. The contact stated that he had experienced failure with the rearview camera on various occasions. The vehicle was taken to a local dealer on two occasions, where unknown repairs were completed. The contact received notification of NHTSA Campaign Number: 22V644000 (Back Over Prevention). The contact then made the dealer aware of the recall notice and that the failure persisted. The contact was informed that parts to do the recall repair were expected to be available in 2023. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was not made aware of the failure. The failure mileage was unknown. VIN tool confirms parts not available.

NHTSA ODI 11497132

The contact owns a 2017 Ford F-250. The contact stated he was unable to visibly see the camera screen and would see a white foggy screen instead. The contact stated no warning light was illuminated. The contact took the vehicle to the local dealer, where it was diagnosed with needing the front and rear cameras to be replaced. The vehicle was not repaired but was pending repairs. The manufacturer had been informed of the failure. The failure mileage was approximately 120,000.

NHTSA ODI 11457632

Problem: Backup Camera fuzzy/not clear. It is available to be inspected. I cannot see anything through the camera in most lighting conditions. I cannot see people when banking up. It was not like this when I first bought the truck new. It has gotten progressively worse. I've not taken it to the dealer because a replacement costs over $500 installed and they install the same faulty camera.

NHTSA ODI 11428142

TL* THE CONTACT OWNS A 2017 FORD F-250. THE CONTACT STATED THAT ALL FIVE CAMERAS ON THE VEHICLE WERE FOGGY MAKING IT DIFFICULT TO SEE THE IMAGE. THE VEHICLE WAS TAKEN TO THE LOCAL DEALER KEN GRODY FORD #1 ORANGE COUNTY FORD (6211 BEACH BLVD, BUENA PARK, CA 90621, (714) 521-3110) TO BE DIAGNOSED. THE CONTACT WAS INFORMED THAT THE CAMERAS NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS INFORMED OF THE FAILURE. THE FAILURE MILEAGE WAS APPROXIMATELY 52,000.

NHTSA ODI 11396769

I SEE THAT THE 2020 FORD TRUCKS HAVE A BACKUP CAMERA PROBLEM. THIS IS THE SAME PROBLEM ON MY 2017 F250. WORKS OR GOES BLANK OR WAVES. COULD IT BE THAT THIS PROBLEM IS A MUCH OLDER PROBLEM AND GOES BACK SEVERAL YEARS?? THIS HAPPENS MANY TIMES ON DIFFERENT DAYS. THANK YOU FOR ANY INPUT.

NHTSA ODI 11362126