What 1,155 owners told NHTSA about the 2017 Ford F-250 Supercab

The contact owns a 2017 Ford F-250. The contact stated while driving 55 MPH, the vehicle unexpectedly downshifted to first gear and then resumed functionality. There was no warning light illuminated. The contact stated that the failure recurred while driving on several occasions. The vehicle was taken to the dealer, where it was diagnosed that the lead frame had failed and needed to be replaced; however, the part to repair the vehicle was on backorder. The vehicle was not repaired. The manufacturer was notified of the failure and informed the contact that the vehicle was not covered under recall nor warranty. The failure mileage was approximately 64,000.

NHTSA ODI 11604112

The contact owns a 2017 Ford F-250. The contact stated that after driving approximately 50-65 MPH and pulling into a business parking lot, the contact became aware that there was a trail of fuel on the ground. The contact inspected the vehicle and became aware of fuel leaking underneath the front of the vehicle between the tires. The contact drove to the nearest independent mechanic, where it was diagnosed that the upper fuel filter had fractured and was leaking. The mechanic replaced the fuel filters, and the vehicle was repaired. The dealer was not contacted. The manufacturer was notified of the failure and referred the contact to the NHTSA Hotline to report the failure. The failure mileage was approximately 136,942.

NHTSA ODI 11600237

The contact's son owns a 2017 Ford F-250. The contact stated that while her son was driving at an undisclosed speed, the vehicle made an abnormally loud sound. There was engine oil leaking onto the ground, and unknown engine parts had detached and fallen to the ground. The vehicle then lost motive power. The contact's son coasted the vehicle to the side of the road and called the contact. The contact and her husband arrived at the scene and towed the vehicle to the son's workplace. The vehicle was not diagnosed or repaired by an independent mechanic or dealer. The manufacturer was made aware of the failure and a case was opened. The contact was advised to file a complaint with the NHTSA Hotline. The failure mileage was approximately 30,000.

NHTSA ODI 11594831

The hose connecting to the fuel filter in the engine compartment came off and dump fuel all over the engine. Luckily we turned it off before a fire started. This has happened 3 times now.

NHTSA ODI 11594055

Driving down the freeway at 65 mph, hit a small pot hole with the right front tire, which caused the front end the shake back-and-forth uncontrollably. I was able to pull over, and upon slowing down the wobbling stopped and we were able to proceed with our drive. We could have hit other vehicles on the road if anyone had been near us. We also could have been thrown off the road. No inspections have been done and no warnings have occurred.

NHTSA ODI 11591401

I have been made aware of the probe involving 2015-2021 Ford Super Duty pickups where the fuel filter housing and fuel lines have cracked. I wanted to make you aware that in November 2023, my vehicle suffered the same part failure. Park Ford in Tallmadge Ohio did the repair and I paid for it out of pocket. It was significant and I had diesel fluid leaking profusely. My vehicle is a 2017 Ford F-250 with the diesel engine and at that time only had approximately 50,000 miles on it. I thought it was odd that this part failed. I see it may not have been an isolated occurrence. I wanted to add my complaint to those being investigated by your agency.

NHTSA ODI 11591211

This is the third time i have had to tow this vehicle in less than a year and half for a Long Crank no start. The fixed a melted wiring harness the first time. Second time couldn't tell me what the problem was but got it running and then now its back at the dealership again for the same problem.

NHTSA ODI 11590957

The contact owns a 2017 Ford F-250. The contact stated while driving at an undisclosed speed, the back over prevention camera displayed a black screen. In addition, the back over prevention screen displayed an unknown error message. The contact stated that the failure occurred intermittently. The vehicle was taken to the dealer where it was diagnosed with a failed back over prevention camera and faulty wiring. The contact was informed that the wiring and back over prevention camera needed to be replaced. The vehicle was being repaired. The manufacturer was not made aware of the failure and advised the contact to report the failure to the NHTSA Hotline. The failure mileage was approximately 75,000.

NHTSA ODI 11585000

My truck has the Death Wobble . It has been worked on for the incident It happened again yesterday at least 4 times within 30 minutes We turned around and came are parked the truck. Am going to talk to the Dealer where I Purchase the vehicle and want some answers and to fix this major problem with my Ford Superduty 250 2017

NHTSA ODI 11584358

The contact owns a 2017 Ford F-250. The contact stated that the sunroof failed to close immediately as needed. After several attempts, the contact was able to close the sunroof while pressing the close button. The vehicle was taken to the dealer, where it was diagnosed that the sunroof and tracks needed to be replaced. The vehicle was not repaired. The manufacturer was made aware of the failure and advised the contact to file a complaint with the NHTSA Hotline. The failure mileage was approximately 173,000.

NHTSA ODI 11582631

The contact owns a 2017 Ford F-250. The contact stated while driving at an undisclosed speed, the vehicle failed to exceed 20 MPH, with the vehicle losing motive power. The contact stated that the gas light pump icon and the engine power reduced message were displayed. The vehicle was taken to an independent mechanic where it was diagnosed and determined that the high-pressure fuel pump had imploded, resulting in metal being found in the fuel system. The mechanic stated that the fueling system needed to be replaced. The vehicle was not repaired. The dealer was contacted but no diagnostic test was performed. The vehicle was not repaired. The manufacturer was made aware of the failure and referred the contact to the NHTSA Hotline. The failure mileage was approximately 142,000.

NHTSA ODI 11582182

THE FORWARD FACING CAMERA HAS BECOME CLOUDED. THIS PRECLUDES ME FROM SEEING DIRECTLY IN FRONT OF THE TRUCK WHEN PULLING OFF. THIS IS A SAFETY ISSUE FOR YOUNG CHILDREN AND ITEMS THAT MAY BE DIRECTLY IN FRONT OF THE TRUCK.

NHTSA ODI 11581832

The contact owns a 2017 Ford F-250. The contact stated while driving 60 MPH, the vehicle shut off. The reduced engine power warning light was illuminated. The vehicle was towed to a dealer service center. The vehicle was diagnosed stating the fuel injectors needed to be replaced. The vehicle was not repaired. The manufacturer was made aware of the failure and referred the contact to the NHTSA Hotline. The approximate failure mileage was 140,000.

NHTSA ODI 11580137

I took my truck into the dealership Ford of Upland for recalls on [XXX] (136923 miles) outstanding field service actions [XXX], [XXX] , [XXX] , 21M05, [XXX] . I called to make an appointment and confirm if parts are needed for these recalls that they had them and nothing was on backorder. Cabral Lillian let me know they had everything the truck would be done in 1.5 days at most. About 2hours before they closed on day 2 i called to see when i could pickup. She told me they just started the [XXX] and it would be ready in one hour. When i went to pick up I was informed that was the only recall that they did. I asked why she said they did not have the other parts, i explained to her when i made the appointment she they had everything. She just said they would call me when they have the parts. I called a handful of times to check status of the parts , kept saying they dont have them. Finally i emailed Lillian [XXX] and [XXX] no reply. I went ahead and emailed all the main people in the service department [XXX] Steven Isip service director said he would look into this. All that happened was he had Lillian call me and said they had the camera [XXX] ) and i could make an appointment it would take 2 day to complete. My husband called citrus Ford to see if they could do the recalls. They set the appointment [XXX] ( 147665 miles) had it done same day. I didn't look over all the paperwork and didn't see that the other recalls were not addressed. Until [XXX] the tailgate opened on its own . That's when i looked at the paperwork from citrus ford, saw that the only recall was done camera. I did, and call Ford customer service and explained what happened, they saw my truck service records gave in a case#. [XXX] all the exterior started flashing, horn, tailgate started going crazy. Dropped the truck off [XXX] 6:30am 154,000 miles. Ford is now saying diagnostics needs to be done, due to the recall was only good up 150000 mi INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)

NHTSA ODI 11579089

Regarding customer satisfaction program 21M05. My tailgate has had numerous recalls for the electrical tailgate. I have been to two different dealerships and they have not fixed the recall now my truck has major electrical issues. The tailgate opens up all the time on its own. Something to do with the wiring system that's connected to that is making all my exterior lights and horn go off constantly. The truck is at the dealership down. They're trying to diagnose the electrical issues. They now want me to be responsible for a diagnosis if Ford will not cover it.

NHTSA ODI 11578601

The cab roof clearance lights leak water when it rains. The water leaks into the electronics in the overhead console and down the A-pillar. Dealer advises it is a nonwarranty issue under extended warranty and a commonly known issue on these. trucks.

NHTSA ODI 11578000

wHEN TEMPERATURE DROPS BELOW FREEZING MOISTURE GET IN DOOR PANELS AND FREEZES THE LOCKING SYSTEM SO THAT THE DOES WILL NOT STAY CLOSED, MAKING MY TRUCK UNSAFE TO DRIVE. THIS HAS HAPPENED MULTIPLE TIME WHEN ON THE ROAD WAS AFRAID FOR PASSENGER AND ANIMALS IN THE TRUCK.

NHTSA ODI 11575877

The contact owns a 2017 Ford F-250. The contact stated that while driving at an undisclosed speed, the contact heard an abnormal ticking sound emanating from the engine compartment. No warning lights were illuminated. The vehicle was taken to the dealer, who diagnosed a failure with the intake manifold. The vehicle was not repaired. The manufacturer was notified of the failure, and a case was opened. The failure mileage was 49,000.

NHTSA ODI 11574762

The engine light activated on the dash randomly while driving. My truck was experiencing loss of power and for the next few days and reduced fuel mileage. I checked the engine code and learned it is a common error with 2017 Ford Super Dutys with the 6.7L diesel engine. The code is “DTC P203B”, sometimes indicated as P203B00 is an OBD diagnostic trouble code indicating a manufacturer-specific fault with the vehicle powertrain (i.e. engine and gearbox). This code identifies an error with the air/fuel mixture causing reductant level sensor circuit range/performance. I believe this error in manufacturing is a safety risk because it is common within these trucks and can leave motorists stranded or potentially disable the vehicle in the roadway causing a traffic hazard.

NHTSA ODI 11573344

My truck has only 39806 miles. I ran over a rut on the expressway and the steering g wheel shook violently. I almost had to come to complete stop to stop it and continue driving.

NHTSA ODI 11569723

Death Wobble at highway speed

NHTSA ODI 11568369

Good afternoon, 1.5 weeks ago, we had 4 serious issues that our Ford F250 Truck from 2017 with 55.000 miles on stalled during driving almost causing an accident because the steering system was not supporting anymore. We stopped the vehicle on the side of the road, yellow engine light came on with the fault message “All sensor” (attached). After several times cycling the ignition the Diesel engine started up with the yellow engine light on. This happened 4x. Luckily, we made it home. The next day the truck did not show any ignition neither did the engine start. I checked the battery power which was 12.8V and found a loose minus bar connection beside the positive bar beside the battery junction box. I thought I found the root cause, installed the missing nut but nothing changed. We had to organize a tow truck for 160US$ transferring the vehicle to the Ford Dealer Mall of Georgia in Buford after confirming an appointment for Monday [XXX], 2024, [XXX]. We confirmed the complaint with a Ford Service technician name Scott Tackabury, left the keys under the assumption that Ford will investigate the root cause. Since this is our only vehicle, we had to take a rental car due to business obligations. Unfortunately, the truck got not inspected until [XXX], 2024. WE had to call several times to get an update and were told that “… it is like a doctor appointment… ur in line”!!?? Again [XXX] 2024, we did not receive a call, we had to call to see what’s going on. Investigation result: -IDS test found the following DTC’s: oP064A, P027A, P0087, P008A -Diag. DTC: P027A found Pin 25 in connector C1035A melted causing poor connection for the fuel pump control module circuit (see attachments) -DTC P064A Fuel pump control module internal fault Remedy: -Replace the Battery Junction Box -Repair the wiring -Replace the fuel pump control module INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)

NHTSA ODI 11568117

Frozen door locks and latches. Door freezes in cold temperatures and when the door is opened the door locks freeze in the open position not allowing the doors to close and latch properly or at all.

NHTSA ODI 11567519

My truck experienced death wobble during a recent trip multiple times on the interstate on our way home. With no warning, the truck started shaking violently at 70 mph. I had to immediately slow down in traffic and work my way over to the right lane. We stopped to confirm there was no tire issue or other notable visual problem before proceeding. It occurred again shortly after stopping and I had to do the same thing. We stopped again and found no visible issue, so we continued at a much slower pace. The truck wobbled a few more times but not as violently as the first two. There were no warning lights displayed.

NHTSA ODI 11567548

The contact owns a 2017 Ford F-250. The contact stated that while driving approximately 50-55 MPH the steering wheel began aggressively shaking causing them to crash into another vehicle. The air bags did not deploy. Both the vehicles received damage to the driver-side view mirror. The vehicle was able to be driven from the scene. There were no warning lights illuminated. A police report was filed. There were no injuries and no medical attention was needed. The vehicle was taken to the dealer where it had not been diagnosed. The vehicle had not been repaired. The manufacturer was not made aware of the failure. The failure mileage was 111,000.

NHTSA ODI 11567228