What 1,155 owners told NHTSA about the 2017 Ford F-250 Supercab

A message was displayed to reduce the truck speed. Then the speed started to reduce itself, I wasn't able to increase the speed. I was on a Hwy and the speed limit was 65 mph and on a slight hill the trucks speed was only 39 mph. I put the flashers on hoping to alert the cars passing me that I had a problem. Then the engine died so I steered it over to the side of the road. I tried to re-start it and the truck shook before it died again. I had it towed to a Ford dealer in Boerne, TX. They called me the following day and said the high-pressure fuel pump came apart. They said they saw metal parts in the fuel and their estimate to fit the truck was $18,000! I had it towed to another automotive place, I just needed another opinion. Then I heard about 2 recalls Ford had this year, 1 in January and another just ramping up. The description of the problem sounds exactly like my issue however it didn't cover the 2017 models! I let Chandler Automotive, in Castroville, TX know and they said they would look in to it.

NHTSA ODI 11672919

Ford has a problem where the 34 gallon gas tank only reads as a 20-25 gallon gas tank. They have a service bulletin on it and the number for that is 17-0046. After calling multiple dealerships I was told thousands would have to come out of my pocket because of their factory defect. The fix includes replacing the whole fuel tank and also replacing the fuel level sender. My vehicle being within the dates are clearly affected by this defect and I don’t understand why it should be coming out of my pocket. Thank you for your help!

NHTSA ODI 11672174

The contact owns a 2017 Ford F-250. The contact stated that while the vehicle was parked, the vehicle stalled. The contact stated that the check engine warning light was illuminated. The vehicle was taken to a dealer, where it was diagnosed and determined that the engine had failed and needed to be replaced. The vehicle was not repaired. The manufacturer was notified of the failure and referred the contact to the NHTSA Hotline to report the failure. The failure mileage was approximately 57,000.

NHTSA ODI 11669725

The contact owns a 2017 Ford F-250. The contact stated that on several occasions while driving at speeds over 45 MPH, the vehicle experienced the death wobble. The contact stated that there were no warning lights illuminated. The contact slowed down to under 45 MPH, and the vehicle operated as needed. The vehicle was taken to dealer where it was diagnosed that the steering linkage dampener needed to be replaced as part of an unknown Customer Satisfaction Program. The vehicle was repaired but the failure reoccurred after one year. The vehicle was taken to another dealer, but the failure was not duplicated. The manufacturer was not notified of the failure. The failure mileage was approximately 25,000.

NHTSA ODI 11668969

Fuel pump loses prime at the fuel rail, causing 6.2 gas engines to crank for a long time. Faulty check valve. It seems ford made a revision on the pump and never did a recall.

NHTSA ODI 11665666

Nox sensor failure at 43,000 miles. Eventually leads to loss of power and idle only operation of the vehicle. Looking online shows that these fail constantly, many many reports. Same issues with other makes. Mercedes for instance has increased coverage to 15 years or 150,000 miles on their diesels.

NHTSA ODI 11663511

I have a 2017 F250 super duty. It downshifts from 5th to 4th so hard that it has locked the rear tires up for a brief second. Twice I have had cars behind me swerve. I spoke with my local dealership and they informed me that this is a common issue with these trucks normally caused by the transmission drum, valve body and/or solenoids. There were no warnings before this started and it's worse when the transmission is cold. As the transmission gets hotter the issue seems to get better but will suddenly hard downshift without warning.

NHTSA ODI 11663081

The contact owns a 2017 Ford F-250. The contact stated that rainwater was leaking from the passenger’s side windshield seal into the cabin of the vehicle. The vehicle was taken to the local mechanic who diagnosed that the windshield seal was faulty and needed to be replaced. The vehicle was not yet repaired. The contact stated that the body control module was previously replaced due to water intrusion caused by the faulty windshield seal. The manufacturer was notified of the failure, but no assistance was offered. The local dealer was not contacted. The VIN was not available. The failure mileage was 50,000.

NHTSA ODI 11659437

The contact owns a 2017 Ford F-250. The contact stated while driving 15 MPH, the vehicle almost stalled. There were no warning lights illuminated. The contact's vehicle stopped in traffic and then failed to respond. The contact attempted to restart the vehicle and the message “Low Engine Power Pressure” was displayed. The vehicle was then towed to an independent mechanic who diagnosed the vehicle with catastrophic fuel system failure. The vehicle was not repaired. The dealer was made aware of the failure. The manufacturer was made aware of the failure and referred the contact to the NHTSA Hotline for assistance. The failure mileage was approximately 61,000.

NHTSA ODI 11656587

The contact owns a 2017 Ford F-250. The contact stated that while driving at 65 MPH, the contact experienced the death wobble. There were no warning lights illuminated. The contact was able to control the vehicle and slowed down, and prevented the vehicle from driving off the road into a ditch. The vehicle was taken to the dealer and was diagnosed with hesitation in the steering wheel linkage, suspension failure, and an oil leak. The death wobble was due to the failure of the suspension. The vehicle was taken to a second dealer, and the contact was provided the same diagnostic results. The vehicle was not repaired. The manufacturer was made aware of the failure. The failure mileage was approximately 160,000.

NHTSA ODI 11655835

The contact owns a 2017 Ford F-250. The contact stated while reversing at an undisclosed speed, the rearview camera was inoperable. No warning light was illuminated. The vehicle was taken to a dealer where it was diagnosed and determined that the rearview camera needed to be replaced. The vehicle was repaired; however, the failure persisted. The manufacturer was notified of the failure and referred the contact to the NHTSA Hotline to report the failure. The failure mileage was approximately 80,000.

NHTSA ODI 11654783

Instrument tech here. I Checked all fueses. Ran wire traces and found no brakes in wiring. Faulty seatbelt pertitioners.This should be a recall.

NHTSA ODI 11653402

Driving the vehicle and the transmission jerks really hard shifts from 6th gear to 1st gear. This happened while I was driving it. It loses power and won't go the check manual wrench pops up and then the check engine light comes in. I was doing 50mph when this happened for the second time. First time I was doing 45mph. The dealership I had gotten it from worked on the truck and replaced the computer and it still popped up the same code. Hadn't had the truck 3 weeks when the first incident happened. Then they had it for 3monhs and got it back saying it was fixed and it done it again on my way home from work. The transmission jumps gears while driving without warning or anything. Put my life and others in harm.

NHTSA ODI 11652886

Transmission down shifting while driving. Jumps from 6th gear to 1st gear. Barely got it to the pull off which was in a curve. Put my life and my passenger life in danger because we couldn't see around the curve which the pull over was on the other side of the road.

NHTSA ODI 11652888

Death wobble in front end. Violent shaking when you hit a bump.

NHTSA ODI 11651244

Driving on interstate at 65 mph steering wheel starts shaking violently. Pulled over visually check underneath and around vehicle. Everything looked normal. Proceeded hit an expansion joint on a bridge and it started again. It was shaking so violent. Everything in the truck was moving.

NHTSA ODI 11650169

The contact owns a 2017 Ford F-250. The contact stated that the front passenger’s side seat heater module would reach an abnormally hot temperature level. No warning light was illuminated. The contact was mechanically inclined and diagnosed the vehicle as needing of a heated seat module connector wire and a control module replacement. The local dealer was not contacted. In addition, parts had been ordered to perform the repair at the owner's expense. The vehicle was not repaired. The manufacturer was made aware of the failure. The failure mileage was approximately 120,000.

NHTSA ODI 11650235

Latch on drivers door won't latch and door will not stay closed sometimes when temperatures get below freezing

NHTSA ODI 11649649

I own a 2017 Ford F-250 6.7L Power Stroke Diesel with a CP4 fuel pump that recently failed. Ford has already recalled this exact part for 2020-2022 models (Recall 24V-841) due to known defects, but they refuse to assist owners of earlier models like mine, even though the issue is the same. The CP4 failure can cause sudden fuel system failure, which is dangerous while driving. Ford should extend the recall to cover all affected vehicles before more owners are left with costly repairs or safety risks.

NHTSA ODI 11647959

The contact owns a 2017 Ford F-250. The contact stated that while driving at an undisclosed speed, the steering wheel became stiff and difficult to turn in either direction. In addition, the contact stated that the vehicle lost automotive power. The contact was able to veer over to the shoulder of the roadway; however, the vehicle failed to start and was towed to the residence. The message "Low Fuel Pressure" was displayed on the instrument panel. The vehicle was towed to a local dealer where it was diagnosed that the CP4 high-pressure fuel pump needed to be replaced. The vehicle was repaired at the owner's expense. The local dealer was contacted and informed that the failure was a manufacturing defect; however, the vehicle was not diagnosed or repaired. In addition, the vehicle was inspected at the scene by a certified Ford mechanic who determined there was metal shavings inside the fuel injector, fuel pump, and the fuel system was flushed. The contact related the failure to NHTSA Campaign Number: 24V957000 (Fuel System, Diesel); however, the VIN was not included. The manufacturer was made aware of the failure. The failure mileage was approximately 156,000.

NHTSA ODI 11647687

On Tuesday, [XXX], at approximately [XXX] PM, I was driving southbound on [XXX] near Coalinga, CA, when my truck suddenly experienced a failure. I noticed smoke in the side mirror and asked my passenger to confirm. Moments later, a "Low Fuel Pressure" message appeared on the dashboard, and smoke began coming from the hood. I immediately pulled over and attempted to pop the hood, at which point flames erupted from the engine bay. The fire quickly spread, fully engulfing the vehicle within minutes. Emergency responders, including Cal-Fire and CHP, arrived on the scene. The truck was towed by Cal-State Towing Service in Huron, CA. The Fire Captain on site provided an incident card, but the full fire report is expected to take at least a week to obtain. There were no prior indications of mechanical issues before this incident, and no recent repairs or modifications to the fuel system or engine. However, I recently became aware of an ongoing NHTSA investigation into fuel leaks and fire risks in Ford Super Duty trucks equipped with the 6.7L diesel engine (TFL Truck Report). The investigation highlights a potential issue with fractures in the secondary fuel filter housing, which could lead to fuel leaks and fire hazards. Given that my truck displayed a Low Fuel Pressure warning immediately before catching fire, I strongly suspect this failure may be related to the issue under investigation. The truck is currently in tow yard storage and is available for inspection upon request. This incident posed a serious safety risk to myself, my father and others on the roadway, and I believe it warrants further examination by NHTSA. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)

NHTSA ODI 11646580

When it’s gets cold. The o rings inside coolant pipes start leaking on these trucks. There should be a recall for this.

NHTSA ODI 11644242

The contact's husband owns a 2017 Ford F-250. The contact stated that while her husband was performing an oil change on the vehicle, an abnormal knocking sound started coming from the engine. There was no warning light illuminated. Due to the failure, the vehicle was towed to a dealer where the vehicle was diagnosed with a defective intake manifold. The contact was then provided an estimate for the repair. The manufacturer was notified of the failure and the contact was informed that the warranty on the vehicle had expired. The contact was then referred to the NHTSA Hotline to report the failure. The vehicle was not repaired. The failure mileage was approximately 55,000.

NHTSA ODI 11640489

The contact owns a 2017 Ford F-250. The contact stated while driving at approximately 10 MPH, the vehicle unexpectedly upshifted and downshifted. The contact stated that the failure was intermittent. The failure had occurred on several occasions. No warning light was illuminated. The vehicle was taken to an independent mechanic to be diagnosed; however, the cause of the failure was unknown. The vehicle was not diagnosed or repaired. The manufacturer was not notified of the failure. The failure mileage was approximately 150,000.

NHTSA ODI 11639049

The contact owns a 2017 Ford F-250. The contact stated that while driving at various speeds over bumps in the roadway, the vehicle experienced a "death wobble". The failure caused the front of the vehicle to shake uncontrollably, causing the contact to temporarily lose control of the vehicle. The vehicle was taken to the dealer on several occasions where the front steering damper and tie rods were replaced; however, the failure persisted. The manufacturer was notified of the failure and automatically transferred the contact to the NHTSA Hotline. The vehicle was not repaired. The failure mileage was approximately 200.

NHTSA ODI 11639079