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What 647 owners told NHTSA about the 2013 Jeep Wrangler 4-door 4xe

These are the actual owner complaints behind this car’s reliability verdict, filed with the federal government, unedited. They’re unverified reports, not confirmed defects: read them as leads for your pre-purchase inspection, not a diagnosis.

All (647)Crash / fire / injury (29)Transmission & drivetrain (229)Steering (167)Engine (140)Electrical system (102)Airbags (70)Brakes (59)Visibility & wipers (39)Fuel system (33)Speed control (27)Body & structure (20)

102 of 647 complaints match · Electrical system · clear filters · page 5 of 5

Dec 30, 2013Electrical system

AT THE TIME I FIRST TRIED OUT THE VEHICLE & PRIOR TO PURCHASE THE BATTERY WAS DEAD & IT HAD TO BE "JUMP" STARTED. I REQUESTED THAT A NEW BATTERY BE INSTALLED PRIOR TO DELIVERY. I TOOK DELIVERY & ABOUT A WEEK LATER WENT ON VACATION, DID NOT TAKE JEEP. IT WAS NOT DRIVEN FOR ABOUT 3 WEEKS. WHEN I TRIED TO START IT THE JEEP WOULD NOT START, AS IF THE BATTERY WAS DEAD. I JUMPED IT & CONTINUED TO DRIVE IT, EVERY DAY FOR SEVERAL WEEKS. AFTER A FEW WEEKS, I LET THE VEHICLE SIT FOR A DAY WITHOUT STARTING AND WHEN I TRIED IT WOULD NOT START. 8/19/13 TOOK JEEP TO THE DEALER TO GET PROBLEM WITH ELECTRICAL SYSTEM FIXED. THEY TIGHTENED THE NEGATIVE BATTERY TERMINAL & REPROGRAMMED ONE OF THE COMPUTERS. 9/2/13 JEEP WOULD NOT START, HAD TO JUMP IT. DID NOT RUN IT OR TRY TO START IT YESTERDAY. 9/30/13 JEEP WOULD NOT START & WHEN I JUMPED IT THE UCONNECT SYSTEM WOULD NOT WORK.. TOOK IT TO DEALER. THEY THINK THE RADIO IS DRAWING CURRENT FROM BATTERY. THEY REPLACED RADIO. 10/21/13. JEEP WOULD NOT START AFTER SETTING TWO DAYS. TOOK IT BACK TO JASPER JEEP. THEY ARE GOING TO TRY PUTTING A NEW BATTERY IN IT UNDER THE ASSUMPTION THAT THE PROBLEM MAY BE A BATTERY POST. SERVICE MANAGER CHECKED THE RECORDS AND COULD NOT FIND WHERE A NEW BATTERY HAD BEEN INSTALLED PRIOR TO PURCHASE. 12/30/13 9:15AM TRIED TO START JEEP, IT WOULD NOT START. GOT CLICKING SOUND LIKE LOW BATTERY, INTERIOR DASH LIGHTS WERE ON. THERE WAS A NEW DASH WARNING LIGHT ON, IT IS A RED LIGHTING BOLT. 9:38AM. STARTED IT & AFTER IT WAS CONNECTED TO "START CAR" FOR A MINUTE IT STARTED. LET IT RUN FOR A COUPLE MINUTES SHUT IT OFF & IT STARTED OK. RED LIGHTING BOLT NOT ON. FOUND SERVICE BULLETIN ISSUED BY CHRYSLER, SEPT 2013. BULLETIN NUMBER: SB-08-067-13: NHTSA ITEM NUMBER - 10053694 10:30 AM CALLED ABOUT THE SERVICE BULLETIN. THE SERV. MGR. WILL REVIEW & CALL ME BACK. *TR

NHTSA ODI 10557699

Nov 25, 2013Electrical systemEngine

DROVE MY JEEP ABOUT 45 MIN.TO MY SON'S HOUSE TURNED OFF THE KEY GOT OUT OF THE JEEP AND LEFT IT FOR ABOUT 45 MIN. WHEN I CAME BACK TO IT, IT WAS STEAL RUNNING WITH THE KEYS IN MY POCKET. AND IT WAS COVERED WITH STEAM I THOUGHT IT WAS GOING TO CATCH FIRE WE TRIED TO TURN THE MOTOR OFF BY PUTTING THE KEY BACK IN BUT IT STEEL RAN FOR ABOUT 30 MORE MIN. BEFORE WE PULLED THE FUEL PUMP FUSE OUT. JEEP AND THE DEALER I GOT THE JEEP FROM HAS NOT BEEN ABLE TO FIND THE PROBLEM AND HAVE ALMOST CALLED ME A LIAR. I AM AFRAID OF THE JEEP AFTER HEARING ABOUT THE FIRE PROBLEMS JEEP HAS BEEN HAVING. BUY THE WAY THE FAN TO KEEP THE ENGINE COOL WAS NOT RUNNING ANY OF THIS TIME. I DON'T KNOW WHAT THIS JEEP WILL DO NEXT, THAT'S THE SCARY PART. *TR

NHTSA ODI 10553653

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Working with the data? Download all 647 complaints as CSV · fetched from NHTSA July 18, 2026

How to use these: a complaint is one owner’s report, filed voluntarily and published unverified. Patterns matter more than any single story. If several owners describe the same failure at similar mileage, put that system at the top of your pre-purchase inspection list. Back to the full 2013 Jeep Wrangler 4-door 4xe verdict →