What 269 owners told NHTSA about the 2012 Hyundai Genesis Coupe

WHILE IN PARK, PASSENGER SIDE HEADREST EXPLODED. CAR HAS NEVER BEEN IN A WRECK, NOT EVEN THE SLIGHTEST FENDER BENDER. THERE WAS NO REASON THIS SHOULD HAVE DEPLOYED. PLASTIC CLAMPS FLEW OUT. DEALERSHIP SAID THIS WAS UNREPAIRABLE AND WHOLE SEAT WOULD NEED TO BE REPLACED. I WAS LUCKY NOT TO HAVE A PASSENGER THAT DAY OR THEY WOULD HAVE SUFFERED INJURIES.

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TL* THE CONTACT OWNS A 2012 HYUNDAI GENESIS. WHILE DRIVING 25 MPH, THE CONTACT APPROACHED A TRAFFIC LIGHT AND THE VEHICLE SHUT OFF. ALL THE WARNING INDICATORS ILLUMINATED ON THE INSTRUMENT PANEL. AFTER WAITING A FEW MINUTES, THE CONTACT WAS ABLE TO RESTART THE VEHICLE AND DRIVE HOME. THE DEALER AND MANUFACTURER WERE NOT NOTIFIED. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE FAILURE MILEAGE WAS 50,000. *BF

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SOFT BRAKING, INTERMITTENT. PEDAL GOES DOWN TO THE FLOOR AND MUST BE PUMPED TO STOP. I TOOK IT TO MY GO-TO GUY WHO SPECIALIZES IN BRAKES AND HE COULDN'T RECREATE IT. HE TOOK LOOK AT EVERYTHING AND COULDN'T FIND ISSUE IN THE BRAKES THEMSELVES. RECENTLY HAPPENED AGAIN.

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TL* THE CONTACT OWNS A 2012 HYUNDAI GENESIS. WHEN THE BRAKE PEDAL WAS DEPRESSED, IT TRAVELED TO THE FLOORBOARD. THERE WAS NO WARNING INDICATOR ILLUMINATED. NAPLETON'S NORTH PALM HYUNDAI (3703 NORTHLAKE BLVD, LAKE PARK, FL 33403, 1-888-691-9402) WAS CONTACTED AND STATED THAT THE VIN WAS EXCLUDED FROM NHTSA CAMPAIGN NUMBER: 13V489000 (SERVICE BRAKES, HYDRAULIC); HOWEVER, THE VEHICLE EXHIBITED THE SAME FAILURE AS THE RECALL CAMPAIGN. THE VEHICLE WAS INSPECTED BY AN INDEPENDENT MECHANIC. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 45,000.

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WHILE ACCELERATING, THE TRANSMISSION WOULD SLIP. THIS WOULD CAUSE THE CAR TO LOSE POWER WHILE THE GEAR SLIPPED, THEN THE GEAR WOULD CATCH AND THE CAR WOULD SURGE FORWARD. THE DEALER COULD NOT FIND AN ISSUE AND GAVE THE CAR BACK TO ME. THE PROBLEM RETURNED, SO I HAD THE CAR TOWED BACK TO THE DEALER. THE DEALER REPLACED THE AUTOMATIC TRANSMISSION AND THE ISSUE RESOLVED. THE REPLACED TRANSMISSION BEGAN TO EXHIBIT THE SAME BEHAVIOR APPROXIMATELY 35,000 MILES LATER.

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AS I EXITED THE FREEWAY I SHIFTED OUT OF 6TH GEAR (70MPH) AND PRESSED THE BRAKES TAKING IT DOWN TO 40MPH. THE RPMS CONTINUED TO REV UP TO 6K AND BEYOND. THE BRAKES DID RESPOND, SO I FELT THERE WASN'T IMMEDIATE DANGER. I IMMEDIATELY PULLED OVER TO THE SHOULDER AND STOPPED MY CAR BY TURNING OFF THE KEY. TURNING THE CAR BACK ON, NOT IN ANY GEAR, NOT PRESSING THE GAS, THE RPMS BEGAN TO REV JUST AS HIGH AGAIN. SO I TURNED THE KEY OFF AGAIN. I DECIDED TO TRY AGAIN, STARTED THE CAR, IT BEGAN REVVING UP THE RPMS. I SHIFTED INTO FIRST GEAR TO SEE WHAT WOULD HAPPEN AND IT BEGAN TO DECREASE IN RPM. THEN IT BECAME NORMAL. BUT NOW THERE IS A KNOCKING NOISE IN THE ENGINE WHEN I ACCELERATE THAT WAS NOT PRESENT BEFORE. IT'S LESS NOTICEABLE AT 1ST AND 2ND GEAR, BUT GETS MORE PRONOUNCED FROM 3RD GEAR ONWARD. THERE WERE NO WARNING LIGHTS, NO CHECK ENGINE LIGHT. I TOOK IT TO FIRESTONE WHERE THEY TOLD ME IT'S POSSIBLE THAT THE ENGINE MAY NEED REPLACED. I DID FIND THERE WAS A REPORT OF ENGINE PROCESSING FLAWS THAT COULD RESULT IN A KNOCKING NOISE ON VARIOUS NEWS SITES BUT NOTHING OFFICIAL. THIS CAR HAS ONLY 40K~ MILES. IT WAS MANUFACTURED IN 2011 AS I BOUGHT IT HOT OFF THE LOT AT 6MILES ON THE ODOMETER. I GET REGULAR OIL CHANGES USING SYNTHETIC OIL ONLY. IT'S MINT. NO REASON FOR THIS TO BE OCCURRING.

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BRAKE PEDAL BEGAN IS REQUIRING MORE AND MORE TRAVEL TO ACHIEVE BRAKING EFFECTIVENESS. THERE IS NO EVIDENCE OF A BRAKE FLUID LEAK. THERE IS NO REDUCTION OF BRAKE FLUID IN THE RESERVOIR. THE ABILITY TO MODULATE BRAKING IS IMPAIRED AT TIMES AND ONE MUST PUMP THE BRAKE PEDAL TO BUILD PRESSURE TO STOP.

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REF: NHTSA CAMPAIGN NO 13V489000 HYUNDAI GENESIS 2012, 4.6L, V8, 4 DOOR SEDAN, WITH APPROX 77000 MILES. IN THE LAST 6 WEEKS WE HAD THE BRAKE PEDAL GO ALL THE WAY TO THE FLOOR 3 TIMES WITH LITTLE OR NO BRAKING OCCURRING. TWO WEEKS AGO THIS CAR WAS TAKEN INTO LIBERTY (FELDMAN) HYUNDAI IN NEW HUDSON, MICH FOR REPAIR OF THIS BRAKE PROBLEM. AFTER $95 FOR AN 'INSPECTION,' WHICH DID NOT INCLUDE ANY OIL CHANGE, THE REPORT WAS THAT NO PROBLEM WAS FOUND. THIS CAR WAS SERVICED IN MARCH, 2014, PER HYUNDAI RECALL NO. 114 BH HECU, WHICH CALLED FOR INSPECTION AND REPLACING THE BRAKE FLUID. THIS WAS DONE. THERE HAVE BEEN NO BRAKE PROBLEMS SINCE THAT TIME UNTIL ABOUT 6 WEEKS AGO. THIS CAR WAS SERVICED IN MARCH, 2014, PER HYUNDAI RECALL NO. 114 BH HECU, WHICH CALLED FOR INSPECTION AND REPLACING THE BRAKE FLUID. THIS WAS DONE. THERE HAVE BEEN NO BRAKE PROBLEMS SINCE THAT TIME UNTIL ABOUT 6 WEEKS AGO. THIS CAR WAS SERVICED IN MARCH, 2014, PER HYUNDAI RECALL NO. 114 BH HECU, WHICH CALLED FOR INSPECTION AND REPLACING THE BRAKE FLUID. THIS WAS DONE. THERE HAVE BEEN NO BRAKE PROBLEMS SINCE THAT TIME UNTIL ABOUT 6 WEEKS AGO. THE BOTTOM LINE IS THAT EVEN THOUGH HYUNDAI RECALL NO. 114 WAS ACCOMPLISHED, THE PROBLEM WAS NEVER FULLY CORRECTED. SOME PEOPLE, WHO HAVE ALSO HAD THIS PROBLEM, SAID THAT THE BRAKE FLUID USED WAS CAUSING FAILURE IN THE MASTER BRAKE CYLINDER VALVES. THIS IS OBVIOUSLY A MANUFACTURER'S ERROR, AND HYUNDAI SHOULD BE HELD RESPONSIBLE.

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THE BRAKE OIL THAT WAS PUT INTO THE CAR WHEN MADE HAS CAUSE THE HECU TO CORRODE. THERE WAS A RECALL ON HYUNDAI GENESIS SEDANS THIS YEAR, IF THE COUPES WERE EFFECTED TOO WHY WOULDN'T THERE BE A RECALL? THE BRAKES ARE SPONGEY. THEY ARE UNRELIABLE AND VERY UNSAFE. BRAKES WORK WHEN THEY WANT AND ARE CHOPPY

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TL* THE CONTACT OWNS A 2012 HYUNDAI GENESIS. THE CONTACT STATED THAT THE GEAR SHIFTER DID NOT ENGAGE IN DRIVE AND SEIZED COMPLETELY. THERE WAS NO WARNING INDICATOR ILLUMINATED. THE VEHICLE WAS TOWED TO JOHN AMATO HYUNDAI (414-357-8500, LOCATED AT 8301 N 76TH ST, MILWAUKEE, WI 53223) WHERE IT WAS DIAGNOSED THAT THE SHIFTER GEAR WAS CORRODED. THE TECHNICIAN CLEANED THE GEAR. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE AND STATED THAT THERE WAS NO RECALL. THE VEHICLE WAS REPAIRED. THE FAILURE MILEAGE WAS 49,259. *DT *DT*JB

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TL* THE CONTACT OWNS A 2012 HYUNDAI GENESIS. WHILE DRIVING APPROXIMATELY 10-15 MPH, THE VEHICLE STALLED WITHOUT WARNING. THE CONTACT STATED THAT THE FAILURE WAS INTERMITTENT. BENTLEY HYUNDAI (LOCATED AT 3805 UNIVERSITY DR, HUNTSVILLE, AL 35816, (256) 713-0505) WAS CONTACTED AND AN APPOINTMENT WAS MADE TO HAVE THE VEHICLE DIAGNOSED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 83,000. THE VIN WAS NOT AVAILABLE.

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TL* THE CONTACT OWNS A 2012 HYUNDAI GENESIS. WHILE DRIVING, THE GEAR SHIFTED OUT OF DRIVE INDEPENDENTLY. THE CONTACT COASTED THE VEHICLE OVER TO THE SIDE OF THE ROAD AND SHIFTED THE GEAR INTO REVERSE AND THEN INTO DRIVE. THE CONTACT WAS ABLE TO DRIVE, BUT THE FAILURE RECURRED DOWN THE ROAD. THE VEHICLE WAS DRIVEN TO THE CONTACT'S RESIDENCE AND THE TRANSMISSION WARNING INDICATOR ILLUMINATED. THE VEHICLE WAS NOT TAKEN TO A DEALER OR INDEPENDENT MECHANIC FOR DIAGNOSTIC TESTING. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 86,000. THE VIN WAS INVALID.

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TL* THE CONTACT OWNS A 2012 HYUNDAI GENESIS. THE CONTACT STATED THAT THE VEHICLE WAS CONSUMING OIL WITHOUT WARNING. THE VEHICLE WAS TAKEN TO DENNIS HYUNDAI EAST (2900 MORSE RD, COLUMBUS, OH 43231, (614) 471-2900), BUT THE CAUSE OF THE FAILURE COULD NOT BE DIAGNOSED. THE CONTACT WAS CONCERNED THAT THE ENGINE COULD SEIZE. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOT CONTACTED. THE APPROXIMATE FAILURE MILEAGE WAS 70,000.

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THE WINDSHIELD WIPER HAD PROBLEM FOR A FEW YEARS, FOR WHICH IT STOPPED WORKING ONCE IN A WHILE AND THE MOVEMENTS WERE NOT SMOOTH (LIKE A JOLT) SOMETIMES. IT STOPPED WORKING EVENTUALLY A FEW DAYS AGO.

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HELLO, MY 2012 GENESIS SEDAN 5.0L R-SPEC ONLY HAS 33K MILES ON IT AND I BOUGHT IT AT 21K. I AM THE 2ND OWNER AND THEREFORE TECHNICALLY OUTSIDE OF WARRANTY, I KNOW THIS. HOWEVER, MY GENESIS' TRANSMISSION HAS BEEN EXPERIENCING ROUGH AND OCCASIONAL SLIPPING SHIFTS EVERY TIME I DRIVE IT. THROUGH RESEARCH AMONGST OTHER OWNERS OF THE SAME MAKE AND MODEL, I HAVE DISCOVERED THAT THIS ISSUE IS QUITE COMMON IN THIS MODEL YEAR CAR AND THAT HYUNDAI HAS ALREADY REPLACED HUNDREDS IF NOT THOUSANDS OF THESE FAULTY TRANSMISSIONS. WHEN THIS OCCURS, IT INDICATES A FLAW IN THE MANUFACTURER'S DESIGN AND I BELIEVE HYUNDAI SHOULD TAKE RESPONSIBILITY FOR THAT FACT AND REPAIR OR REPLACE THE PARTS UNDER WARRANTY OR GOODWILL IF OUTSIDE OF WARRANTY. THIS PROBLEM COULD CAUSE MAJOR DAMAGE TO THE CAR OR MYSELF WHEN DRIVING IF IT DECIDES TO SUDDENLY SLIP WHEN I AM MAKING A TURN WITH ONCOMING TRAFFIC ON THE WAY. THIS MAKES ME FEEL VERY UNSAFE WHEN DRIVING MY CAR. SPECIFICALLY, THE PROBLEM OCCURS MOSTLY SHIFTING BETWEEN GEARS 2&3, 4&5 AS WELL AS 5&6 AND USUALLY SLIPS RPMS A LITTLE FROM 6 TO 7 OR 7 TO 8. THE SHIFTS, WHEN NOT SLIPPING, WILL BE ROUGH AND ABRUPT. I WOULDN'T DESCRIBE IT AS SLAMMING INTO GEAR, BUT RATHER A JOLT THAT CAN BE FELT IN THE SEAT AND JUST ISN'T AS SMOOTH AS OTHER GEARS. I ALSO EXPERIENCE ISSUES WHEN SHIFTING FROM PARK TO DRIVE, DRIVE TO PARK, PARK TO REVERSE, REVERSE TO PARK, OR ANY COMBINATION OF THE DESCRIBED SHIFTS WILL CREATE A ROUGH CLUNK WHEN THE GEAR ENGAGES. YOU CAN ALSO FEEL A THUD WHEN KICKING DOWN THE ACCELERATOR TO PASS A VEHICLE AS IT DOWNSHIFTS THROUGH GEARS. ALL OF THESE SYMPTOMS ON TOP OF A FLUID CHANGE PRODUCING NO POSITIVE RESULTS INDICATE A PROBLEM WITH THE TRANSMISSION AT 33K MILES.

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ENGINE STALLED WHILE DRIVING. I WAS MAKING A LEFT TURN IN A CENTER TURN LANE AND THE ENGINE STALLED OUT. COASTED BACK TO THE CENTER TURN LANE, PUT THE CAR IN PARK AND IT STARTED BACK UP. NO CHECK ENGINE LIGHT OR OTHER WARNING LIGHTS.

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ACCORDING TO HYUNDAI DEALER, NOTHING WRONG WITH TRANSMISSION, THEY ARE UNABLE TO "DUPLICATE THE ISSUE" I AM EXPERIENCING, DELAYED SHIFTING, HIGH RPMS, ENGINE REVS, AND VIOLENTLY KNOCKS INTO GEAR, RUNS NORMAL FOR A FEW DAYS AND THEN BACK TO THE [XXX]! ALSO EXPERIENCING AN ISSUE WHEN PUTTING GAS IN THE CAR, GAS PUMP ABRUPTLY STOPS AS IF TANK IS FULL WHEN IT IS NOT. WE NEED A RECALL! PARTS OF THIS DOCUMENT HAVE BEEN REDACTED TO PROTECT PERSONALLY IDENTIFIABLE INFORMATION PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6).

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WHEN MAKING A TURN AT A LOW SPEED THE CAR WILL STALL LEAVING THE POWER STEERING AND BRAKES DIFFICULT TO OPERATE AND THE NEED TO PULL THE CAR TO A STOP, PUT IN PARK AND RESTART WHILE TRYING TO AVOID AN ACCIDENT. BEEN TO DEALER TWICE WITH THEM UNABLE TO FIND ANY PROBLEM. MULTIPLE SAME STORIES ON WEB ABOUT 2009 THRU 2014 GENESIS WITH SAME PROBLEM AND NO SOLUTION. THIS HAS HAPPEN 4 TIMES IN THE LAST 4 MONTHS.

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EXPERIENCING INTERMITTENT BRAKE FADE. WHEN APPLYING BRAKE PEDAL, THERE IS LITTLE TO NO BRAKE PRESSURE AND PEDAL DEPRESSES ALL TE WAY TO FLOORBOARD. AFTER PUMPING BRAKE PEDAL, BRAKE PRESSURE WILL RETURN. THIS OCCURS INTERMITTENTLY AT ANY SPEED AND DRIVING CONDITION.

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TL* THE CONTACT OWNS A 2012 HYUNDAI GENESIS. WHILE DRIVING 30 MPH, THE VEHICLE FAILED TO STOP AS THE BRAKE PEDAL WAS DEPRESSED TO THE FLOORBOARD. THE CONTACT HAD TO PUMP THE BRAKE PEDAL IN ORDER TO STOP THE VEHICLE. THE CONTACT STATED THAT THE VEHICLE EXHIBITED THE SAME SYMPTOMS AS LISTED IN NHTSA CAMPAIGN NUMBER: 13V489000 (SERVICE BRAKES, HYDRAULIC). THE VEHICLE WAS TAKEN TO A DEALER (MERCED HYUNDAI, 1620 V ST, MERCED, CA 95340, 209-384-2000) WHERE IT WAS DIAGNOSED THAT THE MASTER CYLINDER FRACTURED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE AND STATED THAT THE VEHICLE WAS NOT INCLUDED IN A RECALL; THEREFORE, THE CONTACT SHOULD GET THE VEHICLE REPAIRED. THE FAILURE MILEAGE WAS APPROXIMATELY 51,000.

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AFER 45000 MILES, THE BRAKE PEDAL SEEMS LOW -- IT TAKES LONGER TO STOP!

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TL* THE CONTACT OWNS A 2012 HYUNDAI GENESIS. WHILE THE CONTACT WAS ATTEMPTING TO PLACE THE VEHICLE IN DRIVE AND RELEASE THE PARKING BRAKE, THE VEHICLE MADE A LOUD ABNORMAL NOISE. THE VEHICLE WAS TOWED TO SPORT DURST HYUNDAI (4507 DURHAM-CHAPEL HILL BLVD, DURHAM, NC 27707 (919) 251-5996) WHERE THE CONTACT WAS INFORMED THAT THE MOTOR FOR THE ELECTRONIC PARKING BRAKE NEEDED TO BE REPLACED AND THE BRAKES WERE FAULTY. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS APPROXIMATELY 129,000.

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ACCELERATING FROM 0 THOUGH 30 MILES PER HOUR CAR PULLS AND MAKES A BIG NOISE.PASSENGERS FEEL LIKE WE WHERE HIT FROM BEHIND. OTHER TIMES REFUSES TO ACCELERATE.TO ENGAGE.PROBLEM OCCURS ON CITY AND TRAFFIC.ONCE ON HIGHWAY, CAR RUNS WELL.CAR HAS BEEN IN THE HYUNDAI DEALER SINCE NOVEMBER 2,2018.HYUNDAI HAS BEEN RUNNING TEST AFTER TEST AFTER TEST AND ARE NOT HONORING THE POWER TRAIN WARRANTY AND WILL NOT GIVE ME A LOANER. I ESTABLISHED A CASE WITH HYUNDAI USA #12341664 TO NO AVAIL.STILL NOT FIXING THE CAR.KEEP RUNNING TEST AFTER TEST AFTER TEST.NEED HELP !.

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PASSENGER AIRBAG LIGHT IS ALWAYS ILLUMINATED, WITH OR WITHOUT SOMEONE IN THE SEAT. CALLED THE DEALER AND THEY TOLD ME THAT THEY 'PUT A SEATBELT LABEL ON,' AND THAT I CAN PAY $145 FOR THE DIAGNOSIS.

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I PUT IN A NEW BATTERY AND SOME OF THEM THE MEMORY DOESN'T WORK RIGHT.

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