What 269 owners told NHTSA about the 2012 Hyundai Genesis Coupe

ENGINE COMPLETELY STALLED 4 TIMES WHEN COMING TO A STOP AT A RED LIGHT. DASHBOARD LIT UP WITH ALL THE ICONS LIKE IT DOES WHEN YOU PRESS START ON THE CAR WITHOUT ACTUALLY TURNING IT ON. AC AND RADIO STAYED ON BUT BRAKE PEDAL AND STEERING WHEEL TIGHTENED UP AND LOSS OF FUNCTION IN TRAFFIC. HAD TO PUT GEAR IN PARK TURN OFF THE CAR AND TURN IT BACK ON. ALL 4 TIMES IT CAME BACK ON WITHOUT ANY PROBLEMS AND TOOK ME HOME. COMMON ISSUE THAT OTHERS HAVE DESCRIBED AND CAN KILL SOMEONE!

NHTSA ODI 11349340

TL* THE CONTACT OWNS A 2012 HYUNDAI GENESIS. THE CONTACT STATED THAT WHILE DRIVING AT A LOW RATE OF SPEED, THE VEHICLE STALLED AFTER THE ACCELERATOR PEDAL WAS RELEASED. THE CONTACT STATED THAT SEVERAL UNKNOWN WARNING LIGHTS WERE ILLUMINATED. THE VEHICLE WAS SHIFTED INTO NEUTRAL, RESTARTED, AND OPERATED AS INTENDED. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC TO BE DIAGNOSED. THE MECHANIC WAS UNABLE TO DUPLICATE THE FAILURE. THE VEHICLE WAS NOT REPAIRED. NEITHER THE DEALER NOR THE MANUFACTURER WERE NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 60,000.

NHTSA ODI 11343353

BRAKE PEDAL GOES TO FLOORBOARD -- CAN PUMP AND GET PARTIAL BRAKE - AFRAID TO DRIVE AT HIGHER SPEEDS -- HAVE HAD THE MASTER CYLINDER REPLACED AND BRAKE SYSTEM BLED- DID NOT HELP THE PROBLEM

NHTSA ODI 11337875

TL* THE CONTACT OWNS A 2012 HYUNDAI GENESIS. THE CONTACT STATED WHILE DRIVING AT 20 MPH, THE VEHICLE STALLED WITHOUT WARNING. THE VEHICLE WAS RESTARTED AND DRIVEN TO THE DESTINATION. THE CONTACT ALSO STATED THAT WHILE HER DAUGHTER WAS DRIVING AT THE SAME SPEED WEEKS LATER, THE VEHICLE STALLED WITHOUT WARNING. THE VEHICLE WAS TAKEN TO KEITH HAWTHORNE HYUNDAI OF GASTONIA (4712 WILKINSON BLVD, GASTONIA, NC 28056) HOWEVER, THE MECHANIC WAS UNABLE TO DUPLICATE THE FAILURE. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE AND REFERRED THE CONTACT TO THE DEALER. THE FAILURE MILEAGE WAS 138,000. THE VIN WAS NOT AVAILABLE.

NHTSA ODI 11329165

WAS DRIVING THE CAR AND STEERING WHEEL LOCKED ON A HIGHWAY ON MY WAY TO WORK. WAS ABLE TO PULL IT OVER CUT THE CAR OFF. STARTED IT BACK UP AND WAS FIND. THEN ON THE WAY BACK HOME HAPPENED AGAIN WHEN TRIED TO EXIT OFF THE HIGHWAY AND ENDED UP IN A DITCH.

NHTSA ODI 11323287

TRANSMISSION SLIPS. I'M AT 80K MILES. I THOUGHT I COULD DETERMINE WHICH GEARS IT'S SLIPPING BUT AT TIMES IT'S BEEN BETWEEN 2 &3, 3&4. THE CAR WILL REV HIGH ON RPMS WITH OUT CORRELATING SPEED AND THEN CATCH. JERKS BETWEEN GEARS AT TIMES. I FEEL SO UNSAFE IN THIS HYUNDAI AND I DON'T I CAN AFFORD THE COST. I KNOW IT'S NOT FROM MY DRIVING.

NHTSA ODI 11320653

TL* THE CONTACT OWNED A 2012 HYUNDAI GENESIS. THE CONTACT STATED THAT WHILE ON A HIGHWAY STATIONERY IN TRAFFIC, THE VEHICLE BEHIND HIM CRASHED INTO THE BACK OF HIS VEHICLE. THE CONTACT'S VEHICLE THEN COLLIDED WITH STOPPED VAN IN FRONT OF HIM; THAT VAN ALSO HIT THE VEHICLE IN FRONT OF IT AS WELL. THE AIR BAGS DID NOT DEPLOY UPON IMPACT. THE CONTACT'S CHEST HIT THE STEERING WHEEL AND THE CONTACT'S HEAD BROKE THE HEAD REST. HE RECEIVED MEDICAL ATTENTION AT THE SCENE AND WAS TRANSPORTED TO THE HOSPITAL. THE CONTACT WAS TREATED FOR A CHEST CONTUSION AND BRUISING TO HIS NECK AREA. INJURIES TO THE OTHER VEHICLES OCCUPANTS WERE UNKNOWN. A POLICE REPORT WAS FILED. AFTER BEING RELEASED FROM THE HOSPITAL, THE CONTACT WAS ABLE TO DRIVE THE VEHICLE TO AN INDEPENDENT BODY SHOP AND WAS LATER DEEMED TOTALED BY A MECHANIC. THE MANUFACTURER NOR A DEALER HAVE BEEN NOTIFIED OF THE FAILURE. UPON, INVESTIGATION THE CONTACT LINKED NHTSA CAMPAIGN NUMBER: 16V722000 (AIR BAGS) WITH HIS FAILURE. THE FAILURE MILEAGE WAS 71,244.

NHTSA ODI 11315842

AT APPROXIMATELY 10:30 PM. WHILE DRIVING ON HWY AT FAIRLY GOOD SPEED OF 73-75 MPH, WHILE ON CRUISE CONTROL, THE ENGINE DIED AND STEERING BECAME DIFFICULT TO NONE AT ALL, ALL WHILE ENGINE WAS COMPLETELY OFF. CAR COULD NOT BE STARTED AGAIN. VEHICLE IS CURRENTLY NON-OPERABLE AND PARKED. IT APPEARS I AM THE THIRD OWNER OF THE IS VEHICLE. YOUR ASSISTANCE IS APPRECIATED.

NHTSA ODI 11311148

WHEN TURNING STEERING WHEEL A NUMBER OF THINGS CAN HAPPEN, RADIO TURNS OFF,STEERING LOCKS UP. ALL DASH LIGHTS COME ON AND POWER BATT LIGHT LIGHTS UP. HAS STALLED IN INTERSECTION WHEN TURNING. TRANS SHIFTS HARD AND SLIPS INTO GEAR WHEN ON A LONG DRIVE

NHTSA ODI 11306871

WHEN IN MOTION, THE VEHICLE STARTS TO MAKE A CLANKING SOUND REPETITIVLY AS IF IT WAS ON A ROTATION. IT'S LIKE A METRONOME BEST AT 128BPM

NHTSA ODI 11298641

THE BRAKE PEDAL OF MY CAR IS SOFT AND DEEP, AND THE BRAKING IS NOT DONE PROPERLY. AFTER ABOUT A MONTH AND A HALF, THE SYMPTOMS APPEARED AND I CHANGED THE BRAKE PADS. EVERY DAY DRIVING IS A CONTINUATION OF TENSION. I WENT TO THE DESIGNATED SERVICE CENTER AND INSPECTED IT. DURING THE RE-RUN, THE SAME PHENOMENON CONTINUED, AND AFTER A WEEK AGAIN, I HAD TO CHANGE THE ABS MODULE. HOW MUCH OF AN ABS MODULE DOES IT HAVE GROUNDED LIKE A BRAKE PAD? I CAN'T UNDERSTAND IT. I LOOKED AT THE INTERNET AND THE MODEL I WAS RIDING WAS SUBJECT TO RECALL.

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I OWN A 2012 HYUNDAI GENESIS AND EXPERIENCE A VERY LOW GRIP ON MY BRAKE PEDAL. IT HAS JUST BEEN CONFIRMED FROM A HYUNDAI DEALERSHIP THAT THE HECU IS BAD AND NEEDS TO BE REPLACED (11/20/19). HYUNDAI HAS RECALLED CERTAIN MODEL YEAR 2009-2012 GENESIS SEDANS UNDER RECALL 114 OR NHTSA CAMPAIGN 13V489 FOR THE HECU. I HAVE BEEN TOLD, HOWEVER, THAT MY VIN DOES NOT QUALIFY FOR THE SAFETY REPAIR. I FIND IT HIGHLY UNUSUAL THAT I AM EXPERIENCING THE IDENTICAL PROBLEM THAT SO MANY OTHER GENESIS SEDANS HAVE FACED, YET AM BEING DENIED THE NECESSARY REPAIR. I AM ASKING THAT MY VIN BE INCLUDED IN THE RECALL AS I AM VERY CONCERNED FOR MY SAFETY AT THIS POINT. KEEPING IN MIND THE SAFETY OF OTHERS AS WELL, ALL GENESIS SEDANS MADE DURING 2009 AND 2012 SHOULD BE RE-LOOKED AT AGAIN. IT IS A $3000 FIX AND I CANNOT TELL YOU HOW UNFAIR IT IS TO KNOW THAT OTHER HYUNDAI GENESIS OWNERS HAVE HAD THEIR HECU'S REPLACED UNDER THE RECALL. WHY IS THEIR SAFETY MORE IMPORTANT THAN MINE?

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GENESIS STALLS AT SLOW SPEEDS EITHER TURNING FOR GOING STRAIGHT. REPLACED THROTTLE BODY, BUT STILL STALLS. ALSO HAS TROUBLE STARTING SOMETIMES. BATTERY IS NEW.

NHTSA ODI 11277553

ON OCTOBER 23RD, 2019, THE BRAKES ON MY 2012 HYUNDAI GENESIS R-SPEC SEDAN SUDDENLY FAILED WITH THE BRAKE PEDAL GOING ALL THE WAY TO THE FLOOR BEFORE THE VEHICLE EVENTUALLY STOPPED LUCKILY AVOIDING AN ACCIDENT. I WAS DRIVING ON THE HIGHWAY. THE VEHICLE HAS 79K MILES. I THEN TOOK THE CAR TO THE HYUNDAI DEALER IN ST. LOUIS PARK, MN AND THEY DETERMINED THAT THE BRAKE MASTER CYLINDER WAS FAULTY AND REPLACED. THE DIAGNOSIS AND REPAIR DID NOT FIX THE ISSUE AS THE BRAKE PEDAL WAS STILL SPONGY AND GOING TO THE FLOOR INTERMITTENTLY. I WILL BE TAKING THE CAR BACK TO THE DEALER TO HAVE THEM FIX IT CORRECTLY. WHILE RESEARCHING THE ISSUE, I HAVE FOUND THAT MULTIPLE OTHER OWNERS OF THE SAME CAR HAVE EXPERIENCED THIS ISSUE AND THE DEALER HAD TO REPLACE THE ABS HYDRAULIC ELECTRONIC CONTROL UNIT (HECU) AS IT CONTAINED CORROSION WITHIN THE UNIT DUE TO BAD DESIGN WHICH CAUSES HYDRAULIC BRAKING FAILURE TO OCCUR AT ANY TIME. THIS CAMPAIGN/RECALL BELOW OUTLINES THE ISSUE WHICH I AM GOING TO PRESENT TO THE DEALER TO FIX CORRECTLY AS I AM STILL UNDER WARRANTY. TO ME, THIS IS A LIFE OR DEATH TYPE FAILURE AND COULD RESULT IN INJURIES. HYUNDAI SHOULD BE RESPONSIBLE FOR REPLACING ALL ABS HECU BEFORE LIVES ARE LOST FOR ALL 2009-2012 HYUNDAI GENESIS, NOT JUST SOME VINS THAT THEY DEEMED TROUBLESOME. THEY SHOULD TAKE RESPONSIBILITY FOR ALL CARS AND IMMEDIATELY CONTACT THEIR OWNERS. HYUNDAI RECALL - CAMPAIGN 12-01-052 TSB: BH GENESIS SEDAN HECU INSPECTION AND BRAKE FLUID REPLACEMENT (RECALL 114) ORIGINAL RECALL FROM THE NHTSA MANUFACTURER'S REPORT DATE OCTOBER 29, 2013 NHTSA ACTION NUMBER PE13033 POTENTIAL NUMBER OF UNITS AFFECTED 43,500

NHTSA ODI 11271565

HEAD REST POPPED OPEN, TWICE. FIRST TIME BOTH HEADREST POPPED OPEN AND HYUNDAI REPAIRED IT WITH JUST A COPAY ON MY PART. SECOND TIME, THEY STATED NEEDS TO BE REPLACED AT MY EXPENSE. I STATED THAT NO ONE BUYS A CAR EXPECTING THE HEAD REST TO POP OPEN AND REQUIRE REPLACEMENT. THEY INSIST IT IS MY ISSUE. CAR WAS IN GARAGE WHEN HEAD REST POOPED OPEN. IF WE WERE DRIVING THE VEHICLE, I AM SURE AN ACCIDENT WOULD HAVE OCCURRED. EVEN IF I HAVE IT REPLACED, WHAT ASSURANCES WOULD I HAVE THIS WON'T HAPPEN AGAIN. AND IF IT DOES AND EITHER MY WIFE OR I DRIVING THE VEHICL,E WE COULD BE INJURED THIS IS A VEHICLE DEFECT AND A SAFETY ISSUE.

NHTSA ODI 11270839

WEEK OF SEPT 20TH TRANSMISSION WAS SKIPPING WHEN CHANGING GEARS DURING LOW SPEED AND VIOLENTLY JERKED. TOOK CAR TO DEALER TO CHECK OUT AND THEY SAID THEY COULD NOT FIND ANYTHING WRONG BUT RESET TRANSMISSION ADAPTIVE VALUES. TRANSMISSION WAS FINE FOR 3 WEEKS BUT THEN PROBLEM REOCCURRED BUT WAS WORST. AFTER TRANSMISSION JERKED, GOING UNDER 25 MILES, TRANSMISSION STRUGGLE TO CHANGE GEARS. MOSTLY COASTED HOME AND IMMEDIATELY CALLED DEALER. NEXT DAY RETURN CAR TO DEALER AND THEY DETERMINED TRANSMISSION NEEDED TO BE REPLACED. ETA 2 WEEKS

NHTSA ODI 11269538

WITH LOW BEAM HEADLIGHTS ON WHILE DRIVING, ACTIVATING THE TURN SIGNAL WILL TURN ON HIGH BEAM HEADLIGHTS OR CAUSE THE LOW BEAMS TO TURN OFF INTERMITTENTLY (ABOUT HALF OF TURN SIGNAL OPERATIONS). LIGHTLY TOUCHING OR TAPPING THE LIGHT STALK WILL HAVE THE SAME EFFECT. ON OCCASION, THE HEADLIGHTS WILL CEASE FUNCTIONING ON LOW BEAM WITH NO DRIVER ACTIVITY. THIS PROBLEM HAS BEEN OCCURRING FOR THE PAST 3 MONTHS. OTHER GENESIS OWNERS HAVE REPORTED THE SAME PROBLEM ON THE HYUNDAI GENESIS OWNERS WEBSITE. I HAVE STOPPED DRIVING THE CAR AT NIGHT.

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TL* THE CONTACT OWNS A 2012 HYUNDAI GENESIS. WHEN SLOWING DOWN THE VEHICLE TO MAKE A RIGHT TURN, IT ABRUPTLY STALLED IN THE RIGHT LANE. THERE WERE NO WARNING INDICATORS ILLUMINATED. AFTER TEN MINUTES, THE CONTACT WAS ABLE TO RESTART THE ENGINE AND DROVE THE VEHICLE HOME. THE VEHICLE WAS NOT TAKEN TO THE DEALER FOR DIAGNOSTIC TESTING. THE MANUFACTURER WAS CONTACTED AND PROVIDED CASE NUMBER: 16139030. THE APPROXIMATE FAILURE MILEAGE WAS 76,000.

NHTSA ODI 11256001

WAS DRIVING DOWN THE FREEWAY IN STOP AND GO TRAFFIC AND HAD BEEN DRIVING FOR ABOUT 45 MINUTES. HAD A/C ON, RADIO ON, PHONE CHARGER AND SEAT COOLING. SUDDENLY ALL ELECTRONICS STOPPED ON THE CAR, LOSS OF POWER TO BRAKES, POWER STEERING AND NO ACCELERATION. HAD TO PULL OVER ACROSS TWO LANES OF TRAFFIC, THANKFULLY THE FLASHERS WORKED AND I WAS ABLE TO GET TO THE SIDE OF THE ROAD. PUT CAR IN PARK AND STARTED CAR UP AGAIN. THANKFULLY IT WAS DAYLIGHT AND GOOD WEATHER.

NHTSA ODI 11254538

HAVING ISSUES WITH BRAKES GOING ALL THE WAY TO FLOOR. HAVE HAD THEM REPLACED AND AFTER A FEW MONTHS PROBLEM RETURNS. WAS THIS VEHICLE REPAIRED AS PART OF RECALL 114 NHTSA RECALL 13V489000.

NHTSA ODI 11252671

TL* THE CONTACT OWNS A 2012 HYUNDAI GENESIS. -THE HEADLIGHTS WENT OUT..*BF 15 FEB 2014, 5 JUNE 2015, 30 AUG 2019. -LOST OF HEAD LIGHTS FOR 15-20 SECONDS OR LONGER -UNKNOWN CAUSE 1ST TIMER REPLACED COMPUTER CHIP IN A COMPUTER CHIP. SECOND TIME REPLACED MULTI FUNCTION SWITCH, N/C REPAIR REQUEST. THE CONTACT STATED THAT WHEN ATTEMPTING TO TURN RIGHT (TRAVELING APPROXIMATELY 5 MPH ) THE LIGHTS WENT OUT, THEN 20 SECONDS AFTER THEY CAME BACK. ALSO STATED THAT THE VEHICLE WAS REPAIRED IN FEBRUARY 2014 BY THE DEALER DAVIS HYUNDAI, 1655 N OLDEN AVE, TRENTON, NJ 08638 FOR THE SAME FAILURE. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE VEHICLE WAS NOT REPAIRED. THE APPROXIMATE FAILURE MILEAGE WAS 46,000. *JB

NHTSA ODI 11252415

WHEN THE BRAKE PEDAL WAS DEPRESSED TODAY 08/23/19, IT TRAVELED TO THE FLOORBOARD, BARELY ESCAPING REAR ENDS OF SEVERAL VEHICLES ON THE HIGHWAY AND CITY STREETS. THERE WAS NO WARNING INDICATOR ILLUMINATED. THERE IS NO EVIDENCE OF A BRAKE FLUID LEAK. THERE IS THE APPROPRIATE AMOUNT OF BRAKE FLUID IN THE RESERVOIR. HAVING ENTERED MY VIN # INTO THIS SITE HAS PROVIDED NO RECALLS. ALTHOUGH READING EVERYTHING ABOUT NO.114, THAT I HAVE SOUNDS LIKE IT SHOULD BE AND IT SHOULD BE CORRECTED. SOME PEOPLE, WHO HAVE ALSO HAD THIS PROBLEM, SAID THAT THE BRAKE FLUID USED WAS CAUSING FAILURE IN THE MASTER BRAKE CYLINDER VALVES. THIS IS OBVIOUSLY A MANUFACTURER ERROR, AND HYUNDAI SHOULD BE HELD RESPONSIBLE. I HAVE UNFORTUNATELY HAD TO LEAVE MY CAR DUE TO THIS SAFETY HAZARD OVER HOUR AND A HALF FROM HOME. THIS NEEDS TO BE ADDRESSED/FIXED QUICKLY.

NHTSA ODI 11246144

DRIVING HOME LAST NIGHT MY ENTIRE BRAKING SYSTEM WENT OUT. I LOST ALL CONTROL TO USE THE BRAKES TO STOP AND ALL INDICATOR LIGHTS WERE LIT UP ON THE DASHBOARD. I NOTICE A RECALL ISSUE WITH THE HECU BUT LOOKS LIKE MY VEHICLE IS NOT INCLUDED IN THE RECALL. WHY IS THAT?

NHTSA ODI 11244329

AT 31,500 THE AIR CONDITIONING COMPRESSOR FAILED. THERE ARE NUMEROUS POSTS FROM OTHER OWNERS ABOUT THE COMPRESSOR FAILING. HYUNDAI WILL NOT SHARE THE TSB'S ABOUT THIS KNOWN ISSUE. AN AC COMPRESSOR SHOULD LAST AT LEAST 50,000 MILES AND IN REALITY A LOT MORE MILES. THE VEHICLE WAS IN MY GARAGE PARKED AND THE COMPRESSOR WENT BAD. I FOUND OUT THE NEXT TIME I STARTED THE CAR AND THE COMPRESSOR DID NOT WORK. THE COMPRESSOR INSIDES WERE PLASTIC ACCORDING TO THE HYUNDAI MECHANIC JACK THAT WORKED ON THE CAR AT SAN TAN HYUNDAI. THE FEDERAL GOVERNMENT SHOULD NOT LET HYUNDAI SELL JUNK THEN CHARGE FOR REPLACEMENTS.

NHTSA ODI 11244026

TL* THE CONTACT OWNS A 2012 HYUNDAI GENESIS. WHILE THE VEHICLE WAS AT A STOP LIGHT, IT STALLED AND RESTARTED AFTER A FEW MINUTES. ALL THE INSTRUMENT CLUSTER WARNING INDICATORS WERE FLASHING. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER AND DEALER WERE NOT CONTACTED. THE FAILURE MILEAGE WAS 87,284.

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