What 269 owners told NHTSA about the 2012 Hyundai Genesis Coupe

The contact owned a 2012 Hyundai Genesis. The contact stated that while driving at an unknown speed, she collided with another vehicle on the front driver's side. No air bags deployed. BM Automotive towed the vehicle, then the vehicle was towed to her local dealership. The contact stated that she sustained head and back injuries. The contact mentioned they informed her that she sustained whiplash as well. Medical attention was required. The contact stated that a police report was filed. The vehicle was deemed a total loss. The contact mentioned that the seat belt did retract during the impact. The contact stated that the failure was not diagnosed by a dealer or independent mechanic. The manufacturer was not notified of the failure. The failure mileage was unknown.

NHTSA ODI 11659300

The area in the dash where the passenger airbag is contained recently got two Cracks along the edges of the airbag compartment as if the airbag tried to go off and didn't. There was no collision, the dash just cracked. The very next day the airbag light came on and had been on ever since. This seems to be a common problem. With. These cars. Hyundai needs to step it up

NHTSA ODI 11541413

THE OUTLINE OF THE PASSENGER SIDE SEA AIRBAG SEEMS TO BE OPENING AS THOUGH THE AIRBAG WILL COME OUT AT ANY MOMENT. THERE ARE 2 PERFECT CUTS ON THE DASHBOARD WHERE THE AIRBAG IS AS THOUGHT THE AIRBAG IS TRIED TO DEPLOY BUT COULDN'T. I NOTICED ONE LINE ABOUT 2 MONTHS AGO AND THE OTHER LINE TODAY 8/15/20

NHTSA ODI 11349604

TL* THE CONTACT OWNED A 2012 HYUNDAI GENESIS. THE CONTACT STATED THAT WHILE ON A HIGHWAY STATIONERY IN TRAFFIC, THE VEHICLE BEHIND HIM CRASHED INTO THE BACK OF HIS VEHICLE. THE CONTACT'S VEHICLE THEN COLLIDED WITH STOPPED VAN IN FRONT OF HIM; THAT VAN ALSO HIT THE VEHICLE IN FRONT OF IT AS WELL. THE AIR BAGS DID NOT DEPLOY UPON IMPACT. THE CONTACT'S CHEST HIT THE STEERING WHEEL AND THE CONTACT'S HEAD BROKE THE HEAD REST. HE RECEIVED MEDICAL ATTENTION AT THE SCENE AND WAS TRANSPORTED TO THE HOSPITAL. THE CONTACT WAS TREATED FOR A CHEST CONTUSION AND BRUISING TO HIS NECK AREA. INJURIES TO THE OTHER VEHICLES OCCUPANTS WERE UNKNOWN. A POLICE REPORT WAS FILED. AFTER BEING RELEASED FROM THE HOSPITAL, THE CONTACT WAS ABLE TO DRIVE THE VEHICLE TO AN INDEPENDENT BODY SHOP AND WAS LATER DEEMED TOTALED BY A MECHANIC. THE MANUFACTURER NOR A DEALER HAVE BEEN NOTIFIED OF THE FAILURE. UPON, INVESTIGATION THE CONTACT LINKED NHTSA CAMPAIGN NUMBER: 16V722000 (AIR BAGS) WITH HIS FAILURE. THE FAILURE MILEAGE WAS 71,244.

NHTSA ODI 11315842

PASSENGER AIRBAG LIGHT IS ALWAYS ILLUMINATED, WITH OR WITHOUT SOMEONE IN THE SEAT. CALLED THE DEALER AND THEY TOLD ME THAT THEY 'PUT A SEATBELT LABEL ON,' AND THAT I CAN PAY $145 FOR THE DIAGNOSIS.

NHTSA ODI 11151893

I PUT IN A NEW BATTERY AND SOME OF THEM THE MEMORY DOESN'T WORK RIGHT.

NHTSA ODI 11151452

WHILE REPAIRING MY CAR THE BODY SHOP CUT THRU THE PASSENGERS SIDE AIR BAG WIRING HARNESS, AND THEN TRIED TO SPLICE IT BACK TOGETHER AND NOT TELL ANYONE. THAT DID NOT WORK. THEY NOW HAVE MY CAR AND WE HAVE BEEN WAITING SINCE FEB 24TH FOR A BACK ORDERED HARNESS FROM HYUNDAI. DO YOU HAVE ANY IDEAS WHY THIS COULD TAKE SO LONG?

NHTSA ODI 10853129

THE VEHICLE WAS HIT IN THE RIGHT REAR QUARTER AND THEN IN THE FRONT, COMPLETELY DEMOLISHING THE FRONT BODY WORK. ONLY THE PASSENGER SIDE WINDOW CURTAIN AIRBAG DEPLOYED, LIKELY DUE TO THE INITIAL RIGHT REAR SIDE IMPACT. THE SOLE OCCUPANT (DRIVER) WAS NOT PROTECTED AND WAS INJURED (CRACKED PELVIS, CRACKED ORBITAL BONE, NOSE INJURY) BECAUSE THE STEERING WHEEL AIRBAG SYSTEM FAILED TO DEPLOY. THE MANUFACTURER WAS PROVIDED WITH PHOTOGRAPHIC EVIDENCE SHOWING THE ABOVE, BUT HAS DECLINED TO ADDRESS THE ISSUE BECAUSE "WE ATTEMPTED TO INSPECT YOUR VEHICLE AND BELIEVED THAT AN INSPECTION WOULD HAVE CONFIRMED THE PROPER OPERATION OF THE VEHICLE'S AIRBAG SYSTEM." THE CAR WAS SCRAPPED ALREADY AND NOT AVAILABLE FOR INSPECTION. PHOTOS PROVIDED TO THE MANUFACTURER (AND AVAILABLE TO YOU) DEMONSTRATE CLEARLY THAT THE FRONT BUMPER ASSEMBLY BODYWORK WAS COMPLETELY RIPPED OFF THE CAR, YET THE DRIVER AIRBAG DID NOT DEPLOY. THAT WOULD SEEM TO INDICATE A CATASTROPHIC FAILURE OF THAT INTENDED SAFETY FEATURE. THE MANUFACTURER'S ASSERTION ABOUT CONFIRMATION OF PROPER AIRBAG SYSTEM OPERATION IS NOT CREDIBLE IN VIEW OF THE FACTS. PLEASE RESEARCH THE INFORMATION AND MAKE SURE THAT OTHER DRIVERS ARE NOT VICTIMIZED BY INADEQUATE SAFETY ENGINEERING. *TR

NHTSA ODI 10562505