What 183 owners told NHTSA about the 2012 Ford F-350 Super Crew

TL* THE CONTACT OWNS A 2012 FORD F-350. AFTER THE CONTACT STARTED THE VEHICLE, THE ENGINE STALLED WITHOUT WARNING. THE VEHICLE WAS TAKEN TO THE DEALER WHO STATED THAT THE EGT EXHAUST TEMPERATURE SENSOR NEEDED TO BE REPLACED. THE VEHICLE WAS REPAIRED AND THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE VIN WAS UNAVAILABLE. THE APPROXIMATE FAILURE MILEAGE WAS 68,178.

NHTSA ODI 10649756

HELLO, I WOULD LIKE TO REPORT A MAJOR SAFETY PROBLEM WITH THE 2012 F350 FORD SUPER DUTY TRUCKS WITH THE 6.7 POWER STROKE DIESEL MOTOR. WE WERE TRAVELING ON HIGHWAY 72 IN ATHENS, LIMESTONE COUNTY, ALABAMA. A MESSAGE CAME UP ON DISPLAY THAT SAID "STOP SAFELY NOW". BEFORE I COULD EVEN STOP THE TRUCK SHUT ITSELF OFF IN THE MIDDLE OF THE HIGHWAY. THERE WE SAT, IN THE MIDDLE OF THE HIGHWAY WITH A TRUCK THAT WOULD NOT RUN. WE HAD TO GET OUT AND PUSH THE THING OUT OF THE ROAD. PLEASE REFER TO SAFETY RECALL NOTICE 13S10 / NHTSA RECALL 13V525. THIS RECALL DESCRIBES THE PROBLEM WE ARE HAVING, BUT THIS RECALL IS FOR AMBULANCES ONLY. WHY WOULD FORD ONLY RECALL AMBULANCES WHEN ALL OF THEIR 2012 F350 SUPER DUTY POWER STROKES MOTORS HAVE THIS SAME MAJOR SAFETY PROBLEM. OUR SAFETY WAS A RISK HERE AND I WANT SOME ANSWERS. THE TRUCK HAS A DEFECT THAT NEEDS TO BE CORRECTED, NOW BEFORE SOMEONE IS KILLED. I WOULD RATHER HAVE THE TRUCK MOTOR MELT DOWN AS TO BE STUCK IN THE MIDDLE OF THE HIGHWAY. A CORRECTION HAVE BEEN MADE TO THE 2013 MODELS TO PREVENT THIS FROM HAPPENING WITH THOSE MODELS, BUT NOTHING HAS BEEN DONE TO CORRECT THIS ISSUE WITH OUR TRUCK. [XXX] INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6). *TR

NHTSA ODI 10641147

WAS GOING INTO AN INTERSECTION AND MY F-350 DIED AND DISPLAYS A STOP SAFELY NOW MESSAGE, WHICH CAUSED ME TO DIE RIGHT BEFORE I WENT THROUGH THE INTERSECTION. ENDED UP BEING AN EGT SENSOR. THEIR ARE 4 ON THIS TRUCK AND NOW ANOTHER ONE HAS GONE OUT LEAVING ME STRANDED AGAIN. THIS HA SBECOME SUCH AN ISSUE THAT FORD HAS A NATIONAL BACKORDER ON THESE SENSORS, AND THEY WONT WARRANTY THE PART, AND THE EXTENDED WARRANTY WILL ONLY COVER THEM AS THEY GO OUT. THIS TRUCK ONLY HAS 60,800 MILES ON IT. THIS IS UNACCEPTABLE. *TR

NHTSA ODI 10640978

I WAS DRIVING DOWN THE ROAD AT 45 MPH IN 5 O'CLOCK TRAFFIC AND A STOP SAFELY NOW MESSAGE CAME ON MY MESSAGE BOARD AND IMMEDIATELY SHUT MY TRUCK DOWN ON THE ROAD BLOCKING TRAFFIC AND I WAS PULLING A DUMP TRAILER. THERE WAS NO WAY TO PUSH IT OUT OF THE ROAD AND NO WHERE TO PUSH IT TO IF I WAS ABLE . WAITED ON A TOW TRUCK FOR TO HOURS WHILE ALL THE PASSING MOTORISTS GOT ANGRY AND MADE THAT SECTION OF THE ROAD VERY DANGEROUS! *TR

NHTSA ODI 10628587

WARNING CAME ON SAYING "STOP SAFELY NOW" AND AS I PULLED TO THE SIDE OF THE ROAD THE TRUCK SHUT DOWN AND WOULD NOT RE-START. LUCKILY I WAS NOT ON A BUSY ROAD, PULLING A TRAILER OR OUT OF CELL RANGE OR THERE DEFINITELY COULD HAVE BEEN A PROBLEM. BECAUSE THERE IS NO WARNING AND THE VEHICLE WILL NOT START AGAIN AND THESE TRUCKS ARE WAY TO BIG TO SIMPLY PUSH OFF THE ROAD THIS IS A VERY DANGEROUS SITUATION. AFTER LOOKING INTO THE PROBLEM ONLINE I HAVE DISCOVERED THAT THIS IS AND HAS BEEN A PROBLEM ON THESE TRUCKS AND NOW THAT I HAVE BEEN TOLD THAT THE REPLACEMENT SENSOR IS ON NATIONAL BACKORDER AND WILL TAKE AN UNDETERMINED AMOUNT OF TIME TO FIND, THIS IS A VERY COMMON PROBLEM. THESE ARE LARGE TRUCK AND OFTEN ARE PULLING LARGE LOADS, THIS PROBLEM OF A SENSOR THAT CAN COMPLETELY SHUT DOWN A TRUCK LEAVING IT STRANDED IS A VERY DANGEROUS SITUATION NOT ONLY FOR THE DRIVER BUT EVEN MORE FOR THE OTHERS ON THE ROAD SINCE IT WILL BE IMPOSSIBLE FOR EVERYONE TO SAFELY GET OUT OF TRAFFIC BEFORE THE TRUCK SIMPLY STOPS. THERE ARE 4 EGT EXHAUST GAS TEMPERATURE SENSORS ON THESE VEHICLES, I HAD ONE FAIL CAUSING THE PROBLEM. *TR

NHTSA ODI 10610312

AT 55 MILES AN HOUR ON ROUGH PAVEMENT, THE TRUCK BEGIN TO VIOLENTLY SHAKE BACK AND FORTH. THIS SHAKING AND JERKING CAUSED ME TO ENTER INTO THE ONCOMING LANE OF TRAFFIC. IN ORDER TO REGAIN I HAD TO SLAM ON THE BRAKE PEDAL CONTROL THEREBY GETTING THE SPEED DOWN TO 40 MILES AN HOUR. FORD SUGGESTED I CHECKING THE BALL JOINTS AND THE STEERING STABILIZERS. AFTER SPENDING OVER $600 IN PARTS (NOT COVERED BY WARRANTY)AND REPLACING THE WHOLE FRONT END LINKAGE, THE VEHICLE THEN DROVE FINE UNTIL I REACHED ANOTHER 45 THOUSAND MILES OR APPROXIMATELY 90 THOUSAND MILES TOTAL ON TRUCK. NOW IT HAS REPEATED THE SAME PROCESS ALL OVER AGAIN THROWING ME INTO THE OPPOSITE LANE OF TRAFFIC. THE REASON FOR PURCHASING A NEW TRUCK IS TO HAVE A SAVE VEHICLE TO USE FOR PERFORMING MY JOB. THIS TRUCK HAS ALL ORIGINAL EQUIPMENT AND HAS NOT BEEN ALTERED IN ANY WAY PRIOR TO THIS EXPERIENCE. THIS IS DEFINITELY A SAFETY ISSUE THAT NEEDS TO BE ADDRESSED BY FORD. I HAVE FOUND AN AFTERMARKET STABILIZER BAR THAT CORRECTED THE PROBLEM, HOWEVER I FEEL THAT FORD SHOULD RECALL AND REPAIR THIS PROBLEM WITH THE PROPER EQUIPMENT BEFORE SOMEONE LOOSES THEIR LIFE OF IT. *TR

NHTSA ODI 10606408

I WAS TRAVELING WITH MY THREE YOUNG CHILDREN TO A TOWN APPROXIMATELY 40 MILES FROM OUR HOME. I WAS GOING ABOUT 70 MPH ON THE FREEWAY, AND JUST AS I STARTED TO EXIT AT AN OFF RAMP A WARNING TONE SOUNDED AND MY DASH FLASHED "STOP SAFELY NOW". I WAS EXITING ANYWAY AND THERE WAS NO WHERE TO PULL OVER, SO I CONTINUED UP THE RAMP. I QUICKLY TURNED INTO THE NEARBY PARKING LOT, AND JUST AS I QUICKLY PULLED INTO A PARKING SPOT THE PICKUP COMPLETELY DIED. IT WAS ONLY ABOUT 30 SECONDS FROM WHEN I WAS FIRST ALERTED TO A PROBLEM TO THE VEHICLE COMPLETELY SHUTTING OFF. IT WAS PURE LUCK THAT I WAS ABLE TO FIND A SAFE PLACE TO PULL OVER THAT QUICKLY. I JUST KEPT THINKING ABOUT HOW DANGEROUS THAT COULD HAVE BEEN HAD I NOT BEEN ABLE TO IMMEDIATELY GET OFF THE FREEWAY. IF I HAD LOST POWER ON THE FREEWAY THERE COULD HAVE BEEN A TERRIBLE ACCIDENT. WE WERE THEN COMPLETELY STRANDED AND HAD TO WAIT FOR A TOW. LUCKILY THE WEATHER WAS FAIR AS WE WOULD HAVE BEEN UNABLE TO USE ANY HEAT OR AIR CONDITIONING WHILE WE WAITED FOR WHAT COULD HAVE BEEN HOURS FOR A TOW. NOT TO MENTION THAT WE LIVE IN A VERY RURAL AREA AND OFTEN TIMES DO NOT HAVE CELL SERVICE. ALSO, WE FREQUENTLY ARE TOWING OUR STOCK TRAILER LOADED WITH HORSES OR CATTLE GOING UP AND DOWN STEEP GRADES. I CAN ONLY IMAGINE WHAT WOULD HAPPEN IF THE PICKUP DECIDED TO SHUT OFF AT THOSE TIMES. I WAS TRULY SHAKEN UP BY THIS INCIDENT AND THE THOUGHT OF WHAT COULD HAVE HAPPENED IF THE CIRCUMSTANCES HAD BEEN DIFFERENT. I AM PLEADING WITH YOU TO PREVENT CERTAIN FUTURE TRAGEDY BY FORCING FORD TO FIX THIS PROBLEM. IT'S A SIMPLE FIX (IN MY CASE IT TOOK THE DEALER LESS THAN AN HOUR) AND THERE IS NO EXCUSE. *TR

NHTSA ODI 10604655

I BOUGHT A SALVAGED F 3-50 KING RANCH. IM HAVING THE SAME PROBLEM SOME OF YOU ARE HAVING. I THOUGHT MAYBE I GOT SCREWED FOR BUYING A SALVAGED VEHICLE, BUT YOU ALL ARE HAVING SAME PROBLEM. DEATH WOBBLE. AT 60MPH MY TRUCK SOMETIMES SHAKES EXTREMELY BAD. I THOUGHT TIRES WERE OUT OF BALANCE SO I GOT THAT DONE AND NOPE PROBLEM STILL THERE. I THINK ITS A MAJOR SAFETY HAZARD. IF FORD PUT OUT A RECALL TO FIX THE PROBLEM IS THE ONLY WAY I COULD GET MINE FIXED, BECAUSE WARRANTY WAS CANCELLED AFTER CRASH. FINGERS CROSSED THEY DO!!!!! *TR

NHTSA ODI 10588449

I AM EXPERIENCING WHAT THEY CALL THE "DEATH WOBBLE". AFTER HITTING A SERIES OF BUMPS / POT HOLES, THE FRONT WHEELS START TO SHIMMY AND SHAKE THE TRUCK VIOLENTLY, VERY HARD TO CONTROL THE VEHICLE. AS THE MILEAGE INCREASES ON MY TRUCK, THE INCIDENTS ARE BECOMING MORE FREQUENT AND INTENSE. TODAY, 04/09/2014, I ALMOST GOT KILLED ... LITERALLY ! ON I-65 SOUTH OF LAFAYETTE INDIANA, HIT A SERIOUS OF ROAD PATCH BUMPS AND HOLES ... THE TRUCK BEGAN TO SHIMMY AND SHAKE AND IT WENT INTO A FRENZY, THE WHOLE TRUCK SHAKING VIOLENTLY. CARS AROUND ME WERE DIVERTING AWAY, AND A SEMI WAS PUSHING HARD FROM BEHIND AND HIT HIS AIR BRAKES, I COULD NOT CONTROL THE VEHICLE. APPLYING THE BRAKES ONLY MADE IT WORSE. I AM A 6' 3" STRONG MUSCULAR MAN, AND COULD NOT CONTROL THE STEERING WHEEL OR DIRECTION OF THE VEHICLE. I STARTED IN THE RIGHT LANE, BUT WOUND UP IN THE MEDIAN, AND ALMOST TOOK OUT (2) CARS TO MY LEFT AND OF COURSE THE IMPENDING SEMI BEHIND ME. I TOLD THE DEALER OF THE ISSUE, THEY DID THEIR INSPECTIONS AND FOUND NOTHING. THE TRUCK IS OEM, I HAVE NOT ADDED OR MODIFIED A SINGLE THING, IT IS AS IT WAS FROM THE FACTORY. NOTHING HAS BEEN CHANGED OR MODIFIED FROM THE ORIGINAL FACTORY CONDITION !! A FORD CERTIFIED DEALERSHIP HAS SERVICED THIS VEHICLE SINCE THE DAY I BOUGHT IT NEW IN FEBRUARY OF 2013. THERE HAVE BEEN LAWSUITS FILED, I HAVE NOT HAD THE TIME TO DO MORE RESEARCH. BUT IT SEEMS PRETTY INCREDIBLE TO ME, THAT WITH THIS RECURRING ISSUE THAT GOES BACK 15 YEARS OR MORE, THAT THIS AGENCY OR FORD HAS DONE NOTHING TO ADDRESS OR CORRECT THE SITUATION. GUESS WE NEED AT LEAST 12 DEATHS TO MAKE IT WORTH SOMEONE'S ATTENTION TO UNDERSTAND THAT THIS IS A SEVERE SAFETY PROBLEM, NOT ONLY TO THE DRIVER AND HIS OCCUPANTS, BUT TO OTHER DRIVERS ON THE ROAD AROUND ONE OF THESE TRUCKS WHEN THE "DEATH WOBBLE" DOES IT'S THING, TAKING OVER THE TRUCK. WHY IS THIS BEING IGNORED ?? *TR

NHTSA ODI 10578607

THE EXHAUST GAS TEMPERATURE SENSOR (EGT) #13 ON MY 2012 FORD DIESEL F350 FAILED AND IMMEDIATELY SHUTDOWN THE TRUCK IN THE MIDDLE OF THE TOLLROAD AT 65 MPH. THE PROBLEM SUBSEQUENTLY ENDANGERED MY VEHICLE, LIFE, AND RESPONSE PERSONNEL. THE TRUCK WOULD THEN NOT RESTART UNTIL AN HOUR LATER. THIS SAME PROBLEM HAS BEEN REPORTED BY MANY OTHER FORD DIESEL TRUCK OWNERS ON THE INTERNET. WHY IN THE HECK WOULD FORD DESIGN AN ENVIRONMENTAL INTERLOCK THAT SUPERSEDES THE SAFETY OF DRIVERS, FAMILIES, AND THE PUBLIC. IT MAKES NO SENSE, PARTICULARLY SINCE THERE ARE 4 EXHAUST GAS TEMPERATURE SENSORS. THE COMPUTER SHOULD BE MAKING A COMPARATIVE ANALYSIS OF THE 4 SENSORS. ONE BAD FAULTY/UNRELIABLE SENSOR SHOULD NOT SHUT THE TRUCK DOWN IN THE MIDDLE OF THE INTERSTATE WITH NO REASONABLE WARNING, NO FAILURE INFORMATION, NO POWER, NO CONTROL, OR ABILITY TO RESTART. THIS TERRIBLE EXPERIENCE WAS SCARY. FORD HAS ALREADY ISSUED A TECH SERVICE BULLETIN FOR THIS EGT SENSOR PROBLEM. IF WE DID THIS SAME POOR DESIGN IN THE CHEMICAL INDUSTRY THEN FLARES AND INCINERATOR STACK WOULD SHUT DOWN AND VENT GASES DIRECTLY TO THE ATMOSPHERE WITH NO CONTROL OF THE PROCESS. TELL FORD TO FIX THE RELIABILITY OF THE THEIR EGT SENSORS, ALTER THE PROGRAM LOGIC, AND GIVE DRIVERS AN ALERT OR WARNING SUCH THAT THEY HAVE REASONABLE TIME TO SAFELY RESPOND. IF FORD NEEDS HELP WITH THE DESIGN THEN CONTACT ME. I HAVE 25 YEARS EXPERIENCE IN THE CHEMICAL INDUSTRY WITH EXPERTISE IN PROCESS HAZARDS ANALYSIS, PROJECTS, CONTROLS, ENVIRONMENTAL REGULATIONS, QUALITY MANAGEMENT, PREDICTIVE AND PREVENTIVE MAINTENANCE, AND RELIABILITY. *TR

NHTSA ODI 10574838

I AM EXPERIENCING WOBBLE AND SHAKING FROM THE FRONT END AFTER ANY VARIATION OF THE ROAD, TURNING WITHOUT ANY BUMPS IN THE ROAD, TURNING WITH BUMPS IS WORSE, STRAIGHT LINE WOBBLE AFTER SLIGHT BUMPS ETC. IT IS GETTING INCREASINGLY WORSE AND IS CUPPING THE FRONT TIRES CONSIDERABLY, ( WHEN I TOOK IT TO A FORD DEALERSHIP FOR ROTATION I WAS TOLD THAT THEY RECOMMEND THAT I PURCHASE A NEW SET OF TIRES INSTEAD OF ROTATION FOR A DUALLY) I HAVE HAD THE TIRES ROTATED ANYWAY. THE TRUCK HAS LOW MILEAGE, FAR TO LOW TO BE EXPERIENCING THIS SEVERE OF SHAKE. WHEN I TOOK IT RECENTLY ( 3/18/2014) TO THE DEALER HE SAID THEY FOUND NOTHING WORN. EITHER THEY HAVE A POORLY ENGINEERED DESIGN OR INFERIOR PARTS OR BOTH. I WILL BE USING THIS VEHICLE FOR TOWING A TRAILER IN THE FUTURE AND I AM UPSET TO THINK WHAT POSSIBLE SCENARIOS I MIGHT INCUR. ALSO I AM A DOT 1104 MECHANICAL/TECHNICAL INSPECTOR AS A PROFESSION AND I KNOW WHEN MACHINERY IS WORKING CORRECTLY AND WHEN IT IS NOT, FORD IS IN DENIAL THAT THERE IS ISSUES WITH WHICH I DESCRIBED, AND I KNOW WHEN I AM GETTING A SMOKE SCREEN TO PUT IT POLITELY. *TR

NHTSA ODI 10573265

TL* THE CONTACT OWNS A 2012 FORD F-350 SD. THE CONTACT STATED THAT WHILE TRAVELING VARIOUS SPEEDS, THE VEHICLE SUDDENLY STALLED. THE VEHICLE WAS TAKEN TO THE DEALER WHERE IT WAS FOUND THAT THE EXHAUST GAS TEMPERATURE EGT SENSOR NEEDED TO BE REPLACED. THE VEHICLE WAS BEING REPAIRED. THE MANUFACTURER WAS CONTACTED ABOUT THE FAILURE. THE FAILURE MILEAGE WAS APPROXIMATELY 31,538. UPDATED 04/17/14 MA *TR

NHTSA ODI 10567144

DRIVING STRAIGHT ON A HIGHWAY AT 70 MPH, HIT A SMALL BUMP ON THE DRIVER SIDE ONLY. THE STEERING WHEEL STARTED SHAKING VIOLENTLY, THE FRONT END AND QUICKLY THE ENTIRE TRUCK FELT AS THOUGH IT WAS SHAKING APART AND WAS SWINGING BACK AND FORTH, I SLAMMED ON THE BRAKES AND THE SHAKING GOT WORSE UNTIL ABOUT 15 MPH, IT THEN STOPPED. I THEN GOT UP TO 60 MPH AND WHEN I HIT A BUMP THE SAME THING HAPPENED. THEN GOT UP TO 50 MPH AND THE SAME THING HAPPENED. THEN GOT UP TO 40 MPH AND IT DID NOT HAPPEN AGAIN AT THAT SPEED. I DROVE 100 MILES HOME AT 40 MPH ON A MAIN HIGHWAY. TODAY I AM BRINGING MY TRUCK TO THE DEALERSHIP TO HAVE IT FIXED UNDER WARRANTY, I WILL DO 40 MPH ALL THE WAY THERE. I WILL NOT TOW MY HORSES TRAILER WITH THIS VEHICLE, IT WOULD HAVE CAUSED AN ACCIDENT AND KILLED MY HORSES. *TR

NHTSA ODI 10567064

FRONT WHEEL WOBBLE AFTER HITTING BUMP. *TR

NHTSA ODI 10565258

THIS IS PROBABLY ABOUT THE 30TH TIME MY FORD F-350 HAS HAD A DEATH WOBBLE. THIS TIME I WAS DRIVING ON HIGHWAY 69 BETWEEN PRESCOTT VALLEY AND PRESCOTT WHEN IT STARTED. IT WAS SHAKING SO BAD THAT I ALMOST LOST CONTROL AND HIT THE MEDIAN. THE OTHER VEHICLES MUST HAVE NOTICED THE VEHICLE SHAKING BECAUSE ALL OF THE TRAFFIC AROUND ME BACKED WAY OFF. ONCE AGAIN I REPORTED IT TO FORD AND TOOK IT IN RIGHT AWAY. THEY TOLD ME AGAIN THAT IF IT DID NOT DO IT FOR THEM THERE WAS NOTHING THEY COULD DO FOR ME AND SENT ME HOME WITH MY VEHICLE. THIS SEEMS TO BE A PROBLEM WITH THE FORD F-350 BUT FORD REFUSES TO RECALL OR FIX IT. I FOUND TONS OF INFORMATION ONLINE ABOUT THE ISSUE AS WELL AS YOUTUBE VIDEOS TAKEN OF THE EVENTS HAPPENING. *TR

NHTSA ODI 10563791

MOON ROOF SHATTERED WHILE TRAVELING ON A PAVED HIGHWAY ON A CLEAR DAY AT APPROXIMATELY 45 MILES PER HOUR. I HEARD A LOUD NOISE SIMILAR TO A GUN SHOT AND I FIRST THOUGHT A LARGE ROCK HAD HIT THE VEHICLE BUT I COULD NOT SEE ANY DAMAGE. I WAS APPROXIMATELY 200 YARDS BEHIND A TRACTOR TRAILER RIG WHICH WAS NOT A GRAVEL TRUCK OR AN OFF ROAD TYPE RIG. THE NEXT DAY I NOTICED A PIECE OF TINTED GLASS IN THE BED OF THE TRUCK AND CLIMBED INTO THE BED AND NOTICED THE MOON ROOF HAD SHATTERED IN AN OUTWARD DIRECTION. A LARGE QUANTITY OF BROKEN GLASS HAD FALLEN DOWN AND WERE LAYING ON THE MOON ROOF INSIDE COVER. IF I HAD NOT HAD THE COVER CLOSED AT THE TIME OF THE BREAKAGE, I COULD HAVE BEEN COVER IN SMALL PIECES OF BROKEN GLASS WITH POTENTIALLY A DIFFERENT OUTCOME. THIS IS THE SECOND INCIDENT I HAVE HAD THIS YEAR WITH A SHATTERED MOON ROOF. IN MID OCTOBER, I WAS DRIVING A 2014 LEXUS ES300H AND THE MOON ROOF EXPLODED WITH A TREMENDOUS NOISE, ALSO IN AN OUTWARD DIRECTION. I WAS GOING 70 MILES PER HOUR AND WAS NOT IN A CONSTRUCTION ZONE NOR WAS I IN ANY TRAFFIC. AGAIN I DID NOT HAVE THE COVER OPEN AND NO GLASS CAME INTO THE VEHICLE. I WILL ALSO ADD THIS COMPLAINT TO THE DATABASE AS A SEPARATE COMPLAINT. *TR

NHTSA ODI 10557682

DUE TO EGT SENSOR READING HIGH EG TEMPS TRUCK SHUT OFF WITH NO WARNING. LEFT ME STRANDED IN THE MIDDLE OF A BUSY STREET UNTIL A GOOD SAMARITAN PULLED ME TO THE CURB. TRUCK WAS FULLY LOADED, BUT NOT OVER LOADED. *TR

NHTSA ODI 10557234

WHEN CROSSING OVER SOME MINOR PAVEMENT IRREGULARITY, BRIDGE EXPANSION JOINT ETC - THE FRONT END OF THE TRUCK SHAKES VIOLENTLY. I MUST HIT THE BRAKES AND SLOW DOWN TO TRY AND KEEP FROM LOSING CONTROL. IT IS WIDELY KNOWN ON THE FORD TRUCK FORUMS AS "THE DEATH WOBBLE" HERE IS A UTUBE VIDEO OF IT HAPPENING HTTP://WWW.YOUTUBE.COM/WATCH?V=8EUQ6F8RGT4 CONSIDERING THE AMOUNT OF FOLKS ON THE FORD TRUCK FORUM THAT HAVE EXPERIENCED IT - AND THE FACT THAT MOST SUPER DUTY OWNERS ARE NOT EVEN ON THIS FORUM THIS IS A WIDESPREAD AND EXTREMELY DANGEROUS SITUATION. IT APPEARS FROM WHAT I CAN SEE IT THAT IT SEEMS TO BE LIMITED TO 4X4 SUPER DUTY TRUCKS. HELP!! *TR

NHTSA ODI 10557145

TL* THE CONTACT OWNS A 2012 FORD F-350 SD. THE CONTACT STATED THAT WHILE TRAVELING 50 MPH, THE VEHICLE TRAVELED OVER A ROAD BUMP AND THE FRONT END SHOOK VIOLENTLY. THE CONTACT WAS ABLE TO DRIVE THE VEHICLE TO A LOCAL DEALER FOR A DIAGNOSTIC TEST. THE DEALER STATED THAT THE VEHICLE NEEDED THE UPPER BALL JOINTS REPLACED. THE CONTACT THEN TOOK THE VEHICLE TO A LOCAL MECHANIC FOR A SECOND OPINION. THE MECHANIC STATED THAT THE NEW TRACK BAR AND STEERING DAMPER NEEDED TO BE REPLACED. THE VEHICLE WAS REPAIRED. THE FAILURE MILEAGE WAS 35,000. UPDATED 1/7/14*CN THE CONSUMER STATED HE TOOK THE VEHICLE TO THE DEALER, BECAUSE HE WAS EXPERIENCING A VIOLENT SHAKE IN THE STEERING AND THERE WAS A NOISE COMING FROM THE STEERING LINKAGE. THE DEALER EXPLAINED TO THE CONSUMER, THE FRONT SUSPENSION HAD BEEN MODIFIED AND THE SHAKE WAS DUE TO A 2 INCH LIFT, WHICH HAD GIVEN THE TRUCK TOO MUCH NEGATIVE CASTER, AND IF HE WANTED IT CORRECTED, TWO NEW BALL JOINTS ADJUSTER WOULD NEED TO BE INSTALLED A T A COST OF 4500. THE CONSUMER DECLINED THE REPAIRS, AS HE DID NOT BELIEVED THAT CASTERS CAUSED VIOLENT SHAKES.UPDATED 01/15/14

NHTSA ODI 10554360

WHILE DRIVING AN ALARM SOUNDED AND THE DRIVER DISPLAY STATED " STOP SAFELY NOW" AND LOST ALL THROTTLE RESPONSE. WHEN THE VEHICLE STOPPED, THE ENGINE SHUT OFF AND IT WOULD NOT CRANK OR RESTART. IT HAD TO BE TOWED FROM A BUSY INTERSECTION. THE FAULT TURNED OUT TO BE A FAILED EGT EXHAUST TEMPERATURE SENSOR. IT WAS NOT EVEN A ENGINE COMPONENT. IT IS PROGRAMMING ALONE THAT PREVENTED MOVING THE TRUCK TO A SAFE LOCATION. WHAT IF THIS WAS A RAILROAD GRADE CROSSING? OR HAD KIDS IN THE TRUCK? I CAN'T LET MY WIFE DRIVE IT NOW IT HAS 4 OF THESE SENSORS AND ONLY THE 1 FAILED ONE WAS CHANGED. FORD HAS A TSB 13-13-3 ON THIS. IT IS IN ITS 3RD REVISION. THEY KNOW OF THE PROBLEM. *TR

NHTSA ODI 10547999

WHEN KEY TURNED ON HAD NO DASH, COMPUTER, LIGHTS,BLINKERS, TACH, SPEEDO, GAUGES. ENGINE WOULD NOT TURN OVER. WITH KEY IN OFF POSITION TRUCK STARTED BY ITSELF. WITH ENGINE RUNNING HAD NO DASH DISPLAY,LIGHTS, BLINKERS, COMPUTER, HEADLIGHTS. TOWED TO DEALER, DEALER REPLACED HARNESS UNDER HOOD. PICKED UP TRUCK WEEK LATER. WAS O.K. FOR ABOUT TEN MILES THEN DASH WENT BLANK AGAIN WITH SAME SYMPTOMS. DASH CAME BACK ON IN ABOUT TWENTY MINUTES. TOWED TRUCK TO FORD DEALER AGAIN. TRUCK STILL THERE. *TR

NHTSA ODI 10537355

THE DRIVER'S SEAT BELT NO LONGER FUNCTIONS AND THE PASSENGER'S FRONT SEAT BELT NO LONGER FUNCTIONS. THE SEAT BELT CAN NOT BE BUCKLED. WHEN THE METAL BELT TONGUE IS INSERTED INTO THE BUCKLE, IT WILL NOT LATCH. THE LATCH SEEMS TO BE JAMMED. THE PASSENGER'S FRONT SEAT BELT HAS BEEN JAMMED FOR APPROXIMATELY 6 MONTHS AND TODAY THE DRIVER'S SIDE SEAT BELT JAMMED AND NO LONGER WORKS. OUR FAMILY OWNS FOUR SIMILAR MODEL FORD SUPER DUTIES AND THIS PROBLEM HAS OCCURRED ON ANOTHER TRUCK ALSO. THIS IS A SERIOUS SAFELY ISSUE AND APPEARS TO BE A VEHICLE DEFECT. WE HAVE NOTIFIED FORD MOTOR COMPANY AND THEY SAID NO RECALL EXISTS SO WERE NOT WILLING TO ASSIST IN CORRECTING THE ISSUE. THE NEEDS TO BE ADDRESSED IMMEDIATELY. *TR

NHTSA ODI 10525046

2012 F350 SUPER DUTY WAS PARKED AT THE TOP OF A DRIVEWAY THAT SLOPED DOWNWARD ON A 33% GRADE. I PUT THE TRUCK IN REVERSE TO BACK DOWN THE DRIVEWAY AND WHEN I ATTEMPTED TO PRESS THE BRAKE PEDAL TO REGULATE THE SPEED ON DESCENT OF THE SLOPE, THE BRAKES FROZE UP AND HAD NO POWER. I HAD TO STAND ON THEM TO ATTEMPT TO SLOW DOWN. THIS DID NOT HAVE ANY EFFECT SO I SLAMMED THE TRANSMISSION INTO PARK, WHICH ALSO HAD NO EFFECT DUE TO THE TRANSMISSION RATCHETING SAFETY FEATURE. I HAD TO STOP THE TRUCK WITH THE EMERGENCY BRAKE. BY THIS POINT I WAS IN THE NEIGHBOR'S FRONT YARD. THE BRAKE PEDAL DID NOT DROP TO THE FLOOR, IT JUST NEVER MOVED AT ALL AND WAS FROZEN AT THE UNPRESSED, HIGHEST POSITION. HAVE DELIVERED VEHICLE TO DEALERSHIP FOR INSPECTION AND REPAIR. THIS COULD HAVE EASILY RESULTED IN MAJOR PROPERTY DAMAGE OR FATALITIES. VERY UNSAFE SITUATION. TRUCK IS PRACTICALLY NEW AND STILL UNDER WARRANTY. *TR

NHTSA ODI 10523164

TL* THE CONTACT OWNS A 2012 FORD F-350 SD. THE CONTACT STATED THAT WHILE DRIVING 75 MPH, THE STOP VEHICLE NOW WARNING MESSAGE ILLUMINATED. THE VEHICLE ALSO LOST POWER. THE VEHICLE WAS TOWED TO A DEALER, WHO PERFORMED A DIAGNOSTIC TEST AND ADVISED THE CONTACT THAT THE EGT EXHAUST TEMPERATURE SENSOR WAS DEFECTIVE. THE DEALER REPLACED THE EXHAUST TEMPERATURE SENSOR REPLACED. THE FAILURE MILEAGE WAS 4,882.

NHTSA ODI 10513931

TL* THE CONTACT OWNS A 2012 FORD F-350 SD. THE CONTACT STATED THAT THE IGNITION WAS STARTED AND HE SHIFTED FROM FOUR WHEEL LOW TO FOUR WHEEL HIGH RANGE. ONCE THE GEAR LEVER WAS PLACED IN REVERSE, THE TRANSFER CASE FAILED TO RESPOND, ACCOMPANIED BY AN ABNORMALLY LOUD GRINDING NOISE. THE VEHICLE THEN UNEXPECTEDLY ACCELERATED IN REVERSE, WHICH RESULTED IN A CRASH. THE CONTACT SUSTAINED NERVE DAMAGE TO THE SPINAL CORD AND SEVERE INJURIES TO THE HANDS. A POLICE REPORT WAS NOT FILED OF THE INCIDENT. THERE WAS ALSO A STRONG AMMONIA ODOR THAT EMITTED INSIDE OF THE VEHICLE. THE VEHICLE WAS TAKEN TO AN AUTHORIZED DEALER WHERE THE SHIFTER CONTROL AND TRANSFER CASE WERE REPLACED HOWEVER, THE FAILURE PERSISTED. THE VEHICLE WAS TAKEN BACK TO THE DEALER AND THEY WERE STILL UNABLE TO REMEDY THE PROBLEM. THE CONTACT ALSO MENTIONED THAT THE GEAR WOULD NOT SHIFT FROM REVERE TO DRIVE PROPERLY. THE MANUFACTURER WAS NOTIFIED OF THE PROBLEM. THE APPROXIMATE FAILURE MILEAGE WAS 300.

NHTSA ODI 10510737