What 183 owners told NHTSA about the 2012 Ford F-350 Super Crew

RECURRING EVENT: REAR LIGHTS, TURN SIGNALS AND BRAKE LIGHTS STOP WORKING. SOME OR ALL MAY FAIL AT ANY GIVEN TIME. DOES NOT SEEM TO BE ASSOCIATED WITH ANY WEATHER RELATED CONDITION. VEHICLE PLACED IN TWO DIFFERENT DEALERSHIP REPAIR FACILITIES WITH MULTIPLE 'FIXES' BEING MADE. NONE OF THOSE REPAIRS HAS WORKED AS A PERMANENT FIX. THE REAR LIGHTS GO OUT WITHOUT NOTICE ON PANEL WARNING SYSTEMS. EXTREMELY HAZARDOUS AT NIGHT, IN UNFAVORABLE WEATHER CONDITIONS, AND WITH TRAILER TOW. WITH NO REAR LIGHTS THE TRUCK CANNOT BE SEEN BY OTHER APPROACHING DRIVERS AND NO INDICATION OF STOPPING OR TURNING CAN BE DETECTED. VEHICLE HAS BEEN IN DEALER REPAIR FACILITIES EIGHT TIMES AND THE SERVICE PEOPLE SAY THEY CANNOT DETERMINE WHAT THE PROBLEM IS AND ONE REPAIR FACILITY STATED IT IS A PROBLEM THEY HAVE SEEN ON OTHER SAME YEAR MODEL TRUCKS. FORD HAS BEEN CONTACTED AND THE ONLY 'HELP' OFFERED IS TO CONTINUE TO TAKE TRUCK TO SHOP EACH TIME AND LET THEM 'RESET' THE SYSTEM. TRUCK IS TOO HEAVY FOR COVERAGE UNDER LEMON LAW. THIS 'FIX' IS A TEMPORARY BAND-AID. IT WORKS FOR A LIMITED AMOUNT OF TIME THEN GOES OUT WITHOUT WARNING AGAIN. THE LIGHTS CAN BE CHECKED FOR OPERATION BEFORE DRIVING, BUT ONCE DRIVING THEY GO OUT WITHOUT ANY WARNINGS OR NOTIFICATIONS. TRUCK PURCHASED NEW FROM DEALER. *TR

NHTSA ODI 10509690

TL* THE CONTACT OWNS A 2012 FORD F-350 SD. THE CONTACT STATED WHILE DRIVING 65 MPH A WARNING APPEARED ON THE INSTRUMENT PANEL WHICH DISPLAYED PULL THE VEHICLE OVER. THE CONTACT SHUT THE VEHICLE OFF AND RESTARTED THE VEHICLE IN LIMP MODE. AFTER THE DIAGNOSTIC TEST WAS PERFORMED THE DEALER STATED THE FUEL PUMP CAUSED THE ENTIRE FUEL SYSTEM TO MALFUNCTION DUE TO BAD FUEL FLOWING THROUGH THE VEHICLE. THE DEALER STATED THE FUEL PUMP AND FUEL INJECTORS NEEDED TO BE REPLACED. THE CONTACT DID NOT HAVE THE FUEL PUMP AND INJECTORS REPLACED. THE FAILURE MILEAGE WAS 11,000.

NHTSA ODI 10507173

TL* THE CONTACT OWNS A 2012 FORD F-350 SD. THE CONTACT STATED THAT AFTER SHIFTING INTO PARK WHILE ON AN INCLINE, THE VEHICLE ROLLED AWAY AND CRASHED INTO ANOTHER VEHICLE. THERE WERE NO INJURIES. THE POLICE WERE NOT CONTACTED. THE VEHICLE WAS LATER TAKEN TO THE DEALER BUT WAS NOT DIAGNOSED. IN ADDITION, WHEN THE CONTACT PLACED A LOAD BEHIND THE VEHICLE, IT WOULD INDEPENDENTLY SHIFT INTO NEUTRAL. THE MANUFACTURER WAS CONTACTED AND THEY OFFERED NO ASSISTANCE. THE FAILURE AND CURRENT MILEAGE WAS APPROXIMATELY 48,000. THE VIN WAS UNAVAILABLE. *TR

NHTSA ODI 10505188

WHILE TOWING LOADED TRAILER ON 2 LANE HIGHWAY, TRUCK COMPUTER FLASHED MESSAGE TO "STOP SAFELY NOW". ENGINE SHUT DOWN AND WOULD NOT RESTART. DEALER INSPECTION FOUND A FAULTY EGT EXHAUST SENSOR. NO OTHER ISSUES WITH COOLING, OIL OR ENGINE OCCURRED. THE SAFETY ISSUE IS THAT THE NEW CONTROL SYSTEM SOFTWARE IS DESIGNED TO SHUT DOWN ENGINE IN THE EVENT OF A FAULTY SENSOR IN ORDER TO PROTECT THE VEHICLE. THE SYSTEM SHOULD ALERT TO THE ISSUE AND ALLOW THE HUMAN TO DETERMINE IF IT IS SAFER TO CONTINUE DRIVING AND RISK DAMAGE TO THE VEHICLE. A CONTROL SYSTEM THAT IS NOT AWARE OF THE ROAD, TRAFFIC OR ENVIRONMENTAL CONDITIONS SHOULD NEVER BE ALLOWED TO OVERRIDE HUMAN REQUIREMENT TO CONTINUE DRIVING OUT OF HARMS WAY. *TR

NHTSA ODI 10503797

TL* THE CONTACT OWNS A 2012 FORD F-350. THE CONTACT STATED THAT THE VEHICLE WOULD NOT ENGAGE WHEN SHIFTED INTO REVERSE. WHEN THE VEHICLE WAS SHIFTED INTO REVERSE, THE CONTACT WOULD HAVE TO DEPRESS THE ACCELERATOR PEDAL AND ALLOW THE ENGINE RPMS TO INCREASE BEFORE THE VEHICLE WOULD ABRUPTLY ENGAGE IN REVERSE. THE CONTACT TOOK THE VEHICLE TO THE DEALER HOWEVER, THE DEALER WAS UNABLE TO DIAGNOSE THE FAILURE. THE CONTACT WAS ADVISED BY THE DEALER THAT THE FAILURE WAS COMMON FOR THE PARTICULAR MAKE AND MODEL VEHICLE. THE FAILURE RECURRED MOST OFTEN WHEN THE ENGINE AND TRANSMISSION WERE WARM. THE CONTACT ALSO STATED THAT THE TRANSMISSION WOULD SHIFT ABRUPTLY WHEN SHIFTING FROM FOURTH TO FIFTH GEAR. THE VEHICLE WAS NOT REPAIRED. THE FAILURE MILEAGE WAS 3,000 AND THE CURRENT MILEAGE WAS 5,500.

NHTSA ODI 10499596

DELAYED REACTION OF ACCELERATOR : ENGINE RPM DOES NOT DECREASE IMMEDIATELY WHEN ACCELERATOR PEDAL IS RELEASED THEREFORE MAKING THE VEHICLE DIFFICULT TO STOP IN AN EMERGENCY SITUATION . *TR

NHTSA ODI 10499463

TL* THE CONTACT OWNS A 2012 FORD F-350 SUPER DUTY. THE CONTACT STATED THAT WHILE DRIVING APPROXIMATELY 45-50 MPH, THE DRIVER CRASHED INTO THE PASSENGER'S SIDE OF A VEHICLE THAT FAILED TO YIELD THE RIGHT-OF-WAY. THE FRONTAL AIR BAGS FAILED TO DEPLOY. THE DRIVER SUSTAINED FACIAL INJURIES AND THE CONTACT, WHO WAS A PASSENGER, ALSO SUSTAINED FACIAL INJURIES. THE DRIVER OF THE SECOND VEHICLE ALSO SUSTAINED FACIAL INJURIES. A POLICE REPORT WAS FILED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE VEHICLE WAS DESTROYED. THE FAILURE AND CURRENT MILEAGE WAS 4,800.

NHTSA ODI 10488808

TL* THE CONTACT OWNS A 2012 FORD F-350 SD. THE CONTACT STATED THAT WHILE ATTEMPTING TO SLOW THE VEHICLE BY TAKING HIS RIGHT FOOT OFF OF THE ACCELERATOR PEDAL AND APPLIED IT TO THE BRAKE. , THE VEHICLE CONTINUED TO TRAVEL AT THE SAME SPEED. THE CONTACT STATED THAT THE FAILURE OCCURRED INTERMITTENTLY. THE VEHICLE WAS ABLE TO BE DRIVEN TO THE DEALER WHERE THE FAILURE COULD NOT BE REPLICATED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOT CONTACTED ABOUT THE FAILURE. THE FAILURE MILEAGE WAS 620 AND THE CURRENT MILEAGE WAS 660. UPDATED 01/02/2013*LJ THE CONSUMER STATED HE HAD TO STAND ON THE BRAKE PEDAL WITH BOTH FEET, IN ORDER TO STOP THE VEHICLE. THE REAR TIRE, THAT WAS CONNECTED TO THE ACCELERATOR PEDAL WAS STILL SPINNING UNDER POWER. HE TURNED THE KEY OFF TO THE CUR THE POWER.

NHTSA ODI 10486538