What 183 owners told NHTSA about the 2012 Ford F-350 Super Crew

The contact owns a 2012 Ford F-350. The contact stated that while driving at approximately 65 MPH, the message "Loss of Engine Power" was displayed before the vehicle stalled. The vehicle was towed to a dealer, where it was diagnosed and DTC: P0087, P2291, and P2A00 were retrieved. The vehicle was not repaired. The manufacturer was notified of the failure. The failure mileage was 128,843.

NHTSA ODI 11689728

Bosch CP4 High Pressure Fuel Pump failed in transit cost $10,713 to repair only 155k miles on new engine. Diesel fuel spilled from engine on highway, lucky no fire. Ford no help.

NHTSA ODI 11669541

We have a 2012 Ford F30 Diesel and We are having issues with one of the Exhaust Gas Temperature Sensors (Bank 1 Sensor 3) which would have been covered under Ford's Recall Campaign# 15M02. However, since our vehicle is 11 years and 9 mo old, they are declining coverage as the campaign is limited to 11 years.

NHTSA ODI 11612557

The upper oil pan is leaking and getting worse. Seems to be happening on all 6.7 motors.

NHTSA ODI 11566691

Summary: We purchased a brand new 60000 dollar truck in 2012 or 2013 and was assured by the dealer that it had a warranty to cover any issues until either 100,000 miles or 5-6 years, whichever came first. After 4 years of ownership and around 67,000 miles, the truck started experiencing problems with a high idle and then abruptly shutting off. When taken to the dealer, they couldn't replicate the issues during a brief evaluation. However, a week later, while on the way to the bank, to get cash out for are stay at the hospital to give birth to are 6th child the truck shut off and wouldn't start again. The dealer diagnosed the problem as a faulty high-pressure fuel pump due to water in the fuel and tried to charge the author $15,000 for repairs. The author questioned why the diesel fuel water separator and the second fuel filter system on the truck didn't catch the issue earlier and criticized the dealer for their negligence in ensuring safe and reliable transportation.

NHTSA ODI 11566178

Exhaust manifold stud broke causing leak in exhaust manifold. See NHTSA Notice SSM 50330 for a full description of the problem. This notice covered ALL Super Duty pickups from the F250 through the F550 from 2011 through 2014. Ford also noted the problem in a Customer Satisfaction Program letter, #17M05, dated 5 December 2017 but it was limited to the F450 and F550 models. My vehicle is an F350 ... Nevertheless, these models all use the SAME 6.7L diesel engine and would have the potential for the same issue. I have contacted Ford HQ about this. Theystate I must go through NHTSA at this point. My Ford Case File Number is CAS44584909. It may be just me, but I consider an exhaust leak under the hood to be a life-safety issue due to the potential for exhaust gases, especially CO, to leak into the cab of the vehicle. I didn't know what the issue was in July, but I had it inspected and repaired at my Ford dealer when I got home in August. That is when I discovered the extent of the situation. $40.12 of the attached invoice is for routine maintenance ... The balance is for the repairs necessary for the exhaust manifold leak. ($3,750.53)

NHTSA ODI 11539786

Truck died and never started again. Metal shavings from fuel pump

NHTSA ODI 11530986

The contact owns a 2012 Ford F-350. The contact stated that while driving at 55-60 MPH on cruise control, the vehicle hit a bump and started shuddering uncontrollably, causing the steering wheel to shudder as well. There was no warning light illuminated. The contact stated that as he was losing control of the vehicle, he depressed the brake pedal and the vehicle stopped shuddering. The contact veered to the side of the road. The vehicle was taken to the dealer for diagnosis. The contact stated that the vehicle was not yet diagnosed; however, the dealer replaced the steering bar. The contact stated that the failure had been reoccurring while driving at 50-65 MPH, and sometimes at slower speeds. The manufacturer was not notified of the failure. The vehicle was not diagnosed nor repaired. The approximate failure mileage was 50,000.

NHTSA ODI 11440029

I WAS 300 MILES FROM HOME FOR WORK FOR A WEEK. ON DAY 1, WHILE DRIVING ON A RESIDENTIAL STREET, I SUDDENLY GOT A MESSAGE ON THE DASH THAT STATED "STOP SAFELY NOW". SECONDS LATER, AS I WAS PULLING OVER BY THE CURB, THE TRUCK SHUT ITSELF DOWN AND WOULD NOT START BACK UP. I HAD TO RENT A VEHICLE (BEING AWAY FROM HOME). ON DAY 3, I TRIED AGAIN AND IT STARTED. I DROVE IT A BLOCK AWAY TO THE PLACE I WAS STAYING. ENTERING THE PARKING LOT, I GOT THE MESSAGE AND IT SHUT DOWN AGAIN JUST AS FAST. AT THIS POINT I HAD TO ARRANGE TRANSPORT OF MY TRUCK BACK HOME. $650 AND 3 DAYS LATER, I FINALLY GOT IT HOME. STARTED IT, RAN FOR A FEW MINUTES PARKED SO TRIED TO DRIVE IT. MADE IT ABOUT 1000 FEET WHEN IT SHUT DOWN AGAIN AND LEFT ME STRANDED ON THE HIGHWAY. EACH TIME IT SHUT ITSELF DOWN, I HAD TO WAIT A MINIMUM OF 1 HOUR BEFORE IT WOULD RESTART. AFTER RESEARCHING, IT SEEMS THAT MY EGT13 SENSOR HAS GONE BAD AND HAS TO BE REPLACED. HAD IT SHUT DOWN WHILE I WAS ON THE INTERSTATE, THE RESULTS OF THIS COULD HAVE BEEN A WHOLE LOT WORSE THAN THE EXPENSE OF A RENTAL AND TRANSPORT. MY RESEARCH BROUGHT TO LIGHT THAT THIS SEEMS TO BE AN ONGOING PROBLEM WITH FORDS THAT NEEDS TO BE ADDRESSED AND

NHTSA ODI 11415326

WE HAVE BEEN MAINTAINING OUR VEHICLE AND HAD NO WARNING LIGHTS AT THE TIME OUR TRUCK DIED . AT THE TIME OF THE INCIDENT IT HAD OIL AND WATER. WE WERE DRIVING ON THE FLORIDA TURNPIKE AT FULL SPEED WHEN SUDDENLY, THE TRUCK STARTED SHUDDERING, AND THEN IT COMPLETELY LOST POWER. A CLOUD OF BLUE-WHITE SMOKE CAME OUT OF THE BACK OF OUR TRUCK. WE WERE LUCKY TO BE ABLE TO GET OFF OF THE TURNPIKE TO A SAFE PLACE. WE COULD HAVE BEEN KILLED. THE MECHANIC HAS DETERMINED THAT THE ENGINE IS LOCKED UP AND CAN'T BE FIXED. OUR TRUCK ONLY HAS 134,000 MILES - IT SHOULD NOT HAVE BLOWN UP LIKE THIS.

NHTSA ODI 11402641

RUST IN FUEL TANK. WHOLE FUEL SYSTEM SHUT DOWN WITH ENGINE OVER HEAT. NO LEAKS WHATSOEVER. JUST SHUT DOWN ON HIGHWAY. SHAME ON FORD!!!

NHTSA ODI 11350281

WHILE DRIVING MY VEHICLE TO GET ON TO THE FREEWAY, THE ENGINE STARTED REVVING AND RATTLING I COULD SMELL SOMETHING BURNING. WHEN I TRIED TO PRESS ON THE BRAKES IT WASN'T WORKING THAN THE STEERING LOCKED. I HIT MY EMERGENCY BREAKS PUT ON MY HAZARD LIGHT AND TURNED OFF THE CAR UNTIL A POLICE OFFICER ARRIVED. I PURCHASED THE VEHICLE ON 2/28/2020 AND WHEN I RETURNED TO PICK UP THE TRUCK THE NEXT DAY THEY COULD NOT PRODUCE THE KEYS, THIS TOOK ABOUT 2 WEEKS. ON 04/06/2020 APPROX. 2 WEEKS AFTER PICKING UP THE TRUCK THE IT WOULDN'T START, I JUMPED THE TRUCK AT WHICH TIME THERE WAS A RATTLING AND KNOCKING SOUND IN THE ENGINE, I TOOK IT BACK TO THE DEALERSHIP FOR SERVICING. I GOT THE TRUCK BACK AGAIN A LITTLE OVER 2 WEEKS LATER ON 04/23/2020. I FEEL THE TRUCK IS SO UNSAFE THAT IT WILL CAUSE ME TO GET INTO AN ACCIDENT PLACING MY LIFE THAT OF MY FAMILY OR ANOTHER DRIVER IN A SEPARATE VEHICLE AT STAKE. UPON REVIEWING ALL OF THE DOCUMENTS NONE OF THE DOCUMENTS HAVE THE SAME ODOMETER READING AND THE NUMBER IS APPROX. 24000 OFF.

NHTSA ODI 11338214

THE DRIVER SIDE EXHAUST MANIFOLD BROKE INTO TWO PIECES. I WAS DRIVING DOWN THE ROAD AND IT JUST STARTED MAKING A LOUD EXHAUST LEAK.

NHTSA ODI 11269032

EGT SENSOR FAULTY. UPON IGNITION, READS TEMPERATURE ABOVE BASELINE, CAUSING CHECK ENGINE LIGHT TO REMAIN ON.

NHTSA ODI 11220518

DEF SYSTEM/ENGINE CLEANING ISSUE. MESSAGE CONTINUOUSLY SHOWS ON DASH "DRIVE TO CLEAN ENGINE" REGARDLESS OF DRIVING HIGHWAY SPEEDS FOR 30+ MIN AT A TIME.

NHTSA ODI 11220520

TL* THE CONTACT OWNS A 2012 FORD F-350. WHILE DRIVING AT UNKNOWN SPEEDS, THE VEHICLE WENT INTO POWER MODE AND LOST POWER. IN ADDITION, THE CHECK ENGINE INDICATOR ILLUMINATED. THE VEHICLE WAS TOWED TO THE LOCAL DEALER (WALTS LIVE OAK FORD, 1109 OHIO AVE N, LIVE OAK, FL 32064, (386) 362-1112) WHERE IT WAS DIAGNOSED THAT THE EXHAUST SENSOR NEEDED TO BE REPLACED. THE VEHICLE WAS REPAIRED. THE MANUFACTURER WAS CALLED, BUT FAILED TO RESPOND. THE FAILURE MILEAGE WAS 150,000.

NHTSA ODI 11130576

MY TRUCK HAS 32,000 MILES ON IT. 6.7 DIESEL. UPON STARTING THE TRUCK ( STATIONARY IN MY DRIVEWAY ) #3 FUEL INJECTOR POPPED OUT OF THE ENGINE, CAUSING A MISFIRE AND SPRAYING DIESEL FUEL ALL OVER THE ENGINE. IT WAS FOUND THAT THE #3 INJECTOR HOLD DOWN CLAMP HAD BROKEN CAUSED BY A CRACK IN IT. . FORD IS WELL AWARE OF THIS DEFECT.. THIS COULD HAVE RESULTED IN A FIRE AND POSSIBLE LOSS OF LIFE IF IT HAD HAPPENED ON THE HIGHWAY. FORD AGREED TO REPLACE HALF OF THE DEFECTIVE INJECTOR CLAMPS. (4) THIS LEAVES THE OTHER 4 PRONE TO FAIL AT ANY TIME. I WAS CHARGED $897.67. FOR THE" HALF REPAIR". FORD SHOULD BE FORCED TO RECALL THESE VEHICLES AS IT IS A WELL KNOWN FAILURE AND DOCUMENTED ON NUMEROUS INTERNET WEBSITES. THERE IS A TSB FROM FORD TO THEIR DEALERS ON IT. IT ALSO FILLED THE CRANKCASE WITH DIESEL FUEL WHICH DID NOT DO IT ANY GOOD. THIS TRUCK HAS ONLY 32 K MILES AND HAS BEEN METICULOUSLY MAINTAINED SINCE NEW. THE FORD DEALER REPAIR ORDER STATES:"FOUND VEHICLE LEAKING FUEL.FOUND INJECTORS # 1 & # 3 BLEW OUT BREAKING HOLD DOWN CLAMPS. ALSO FOUND OTHER CLAMPS CRACKED AND RETURN LINE BROKE AS WELL AND LEAKING FUEL.ORDERED PARTS ON BACK ORDER PACO # 5934349 CONTACT FORD CASE # CAS-15233762-Q2P6TO. FORD AGREED TO ASSIST $ 1500. . FORD SHOULD PAY FOR THE WHOLE REPAIR BECAUSE IT IS A DEFECTIVE PART THAT CAUSED THIS DANGEROUS FAILURE AND THEY ARE AWARE OF IT. PLEASE FORCE THEM TO INITIATE A RECALL ON THESE DEFECTIVE FUEL INJECTOR CLAMPS ON THEIR 6.7 DIESEL ENGINES BEFORE THERE IS A CATASTROPHIC FAILURE RESULTING IN VEHICLE FIRES. THE ENGINE WILL MOST LIKELY SHUT DOWN IF THE VEHICLE IS DRIVEN WITH THE INJECTOR OUT OF THE ENGINE. IF SOMEONE WAS TOWING A TRAILER THIS COULD BE LIFE THREATENING. LUCKILY MINE FAILED IN THE DRIVEWAY WITH THE ENGINE AT IDLE..

NHTSA ODI 11111981

THE "COLD AIR TUBE/HOSE" FOR THE TURBO CATASTROPHICALLY RUPTURED AND BLEW PIECES AND OIL ACROSS THE TOP OF THE ENGINE. MAIK HAIK FORD IN PASADENA TEXAS SAID THEY SEE THIS FAILURE OCCUR ABOUT 2 TIMES PER MONTH FOR MY MAKE, MODEL, AND YEAR VEHICLE. MY TRUCK IS ONLY 6 YEARS OLD. THE DELAERSHIP HAD 11 REPLACEMENT HOSES IN STOCK. FORD APPEARS TO HAVE SINCE REDESIGNED THE PART, BUT HAS NOT ISSUED A RECALL OR TSB TO WARN CUSTOMERS OF THIS DEFECTIVE/POORRLY DESIGNED TUBE. WHEN I TRIED TO FILE A CLAIM WITH FORD THE CORPORATE WARRANTY REP LITERALLY LAUGHED AFTER I TOLD HIM THAT I WAS GLAD MY HEAD NOT UNDER THE HOOD AT THE TIME OF FAILURE. THIS WAS NOT AN APPROPRIATE OR PROFESSIONAL RESPONSE. FORD DID NOT COVER ANY OF THE MATERIAL OR LABOR. AT THE TIME OF FAILURE I WAS TRAVELLING ABOUT 30 MPH ON A FREEWAY. AT FIRST I THOUGHT I BLEW A TIRE DUE TO THE VERY LOUD NOISE. THEN THE ENGINE LOST CONSIDERABLE POWER IN THE MIDDLE OF HEAVY TRAFFIC ON A FREEWAY. THE HOSE IS LOCATED ON THE TOP OF THE ENGINE NEAR THE FAN SHROUD. PLEASE INVESTIGATE THE EXTENT OF THIS PROBLEM AND HAVE FORD ISSUE A RECALL AND/OR TSB FOR THIS PART. ESPECIALLY SINCE THE PART APPEARS TO HAVE BEEN REDESIGNED. WHY DID FORD REDSEIGN THIS PART? THE FAILURE WAS INSTANTANEOUS WITH NO FORE WARNINGS OF AN IMPENDING FAILURE.

NHTSA ODI 11096459

JUNE 23 2017, I WAS TRAVELING DOWN THE ROAD WHEN A MESSAGE THE READ STOP WHEN SAFE POPPED ONTO THE TRUCK INSTRUMENT DISPLAY. I ATTEMPTED TO GET TO A SAFE AREA TO PULL THE TRUCK OVER BUT WAS UNABLE DUE TO A LOSS IN MOMENTUM THAT I LATER FOUND OUT WAS A MANUFACTURER SAFETY PRECAUTION DUE TO A FAULTY EGT SENSOR. I WAS NOW CURRENTLY IN THE MIDDLE OF THE ROAD AND UNABLE TO RESTART THE TRUCK. AFTER 20 MINUTES WAVING DOWN VEHICLES SO THAT A SERIOUS ACCIDENT DID NOT HAPPEN THE TRUCK RESTARTED. I SENT BACK DOWN THE ROAD TO ATTEMPT TO GET INTO A SAFER LOCATION INSTEAD OF BLOCKING 1 LANE OF THE ROAD. I WAS ABLE TO PROCEED .9 MILES BEFORE THE TRUCK SHUT OFF AGAIN ON A BLIND HILL. THE TOW TRUCK WAS ARRIVED AND WE WERE THEN ABLE TO REMOVE IT FROM THE ROADWAY. FORD HAS COME OUT WITH A RECALL FOR THERE 6.7L POWER STROKE AMBULANCES TO NOT HAVE THIS ISSUE BUT AS CIVILIANS WE ARE STUCK WITH A VERY DANGEROUS AND POSSIBLY LIFE THREATENING SHUT DOWN OF THE TRUCK OVER A 57 DOLLAR PART. THIS IS NOT A SMALL INSTANCE ON THIS HAPPENING JUST A QUICK ONLINE SEARCH WILL SHOW COUNTLESS OTHERS WITH THE SAME PROBLEM. FORTUNATELY NO ONE WAS HURT BECAUSE OF THE MEASURES TAKEN OF THE PEOPLE OR THE ROAD. THIS IS NOT RIGHT AND FORD NEEDS TO MAKE A CHANGE. IF YOU LOOK INTO THE BACKGROUND OF THIS TRUCK YOU WILL SEE THIS IS NOT THE FIRST TIME OF SUCH THINGS HAPPENING.

NHTSA ODI 11001613

EXHAUST GAS TEMPERATURE SENSORS FAIL REPEATEDLY. THEY HAVE BEEN REPLACED MULTIPLE TIMES. REDUCTANT HEATER A CONTROL PERFORMANCE HAS NOW FAILED AS WELL (ALL PART OF THE DIESEL EMISSIONS DISASTER). ASIDE FROM CONSTANT BREAKDOWNS DUE TO EMISSION RELATED ITEMS THE TRUCK HAS SHUTOFF ABRUPTLY WHEN IT ENCOUNTERS ANY OF THESE PROBLEMS WHILE DRIVING. VEHICLE HAS SHUT ITSELF DOWN AT HIGHWAY SPEEDS DUE TO THESE ISSUES. VEHICLE SAID PULL OVER AND WITHIN 10 SECONDS IT SHUT DOWN ON THE FREEWAY ENDANGERING THE LIVES OF MY FAMILY AND OTHERS ON THE ROAD. AS FAR AS WHEN THIS HAS HAPPENED IT HAS BEEN MULTIPLE TIMES. IT HAS BEEN IN THE SHOP ON 3 DIFFERENT OCCASIONS TO REPLACE THE SAME SENSORS AND NOW OTHER COMPONENTS OF THE DIESEL EMISSIONS PACKAGE ARE FAILING AS WELL.

NHTSA ODI 10969884

EGR COOLER FAILURE DUE TO CLOGGING, HAPPENS AT REGULAR INTERVALS OF ABOUT 20-30,000 MILES. DEALERS/FORD'S ANSWER TO PROBLEM IS TO 'DRIVE TRUCK LIKE ITS STOLEN' THIS IS NOT AN ANSWER. THIS IS A DEFECTIVE IN THE DESIGN OF THE EGR COOLER WHICH ALLOWS CLOGGING OF THE SYSTEM, BACKPRESSURE AND TURBO DAMAGE. A QUICK SEARCH OF THE INTERNET SHOW THOUSANDS OF FORD 6.7 DIESEL OWNERS WITH SAME PROBLEM. WITHOUT CORRECTION FROM FORD THIS WILL CAUSE OWNERS TO 'ELIMINATE OR BYPASS' THE EGR COOLER SYSTEM, RESULTING IN HIGHER EMISSIONS. SOMEONE NEEDS TO LOOK INTO THIS. IT IS NOT CORRECT FOR A AUTO MANUFACTURER TO DICTATE HOW SOMEONE SHOULD DRIVE A VEHICLE OR TO DESIGN A FAULTY COMPONENT. I AM NOW ON MY 3RD EGR COOLER, THE LAST ONE WAS NOT COVERED UNDER FORD WARRANTY.

NHTSA ODI 10958869

PURCHASED TRUCK NEW IN JUNE 2012. ABOUT A MONTH AGO I COULD SMELL ANTI FREEZE WHEN I'D TURN THE VEHICLE OFF. COULDN'T IDENTIFY A NOTICEABLE LEAK UPON VISUAL INSPECTION. FLUID LEVEL SEEMED TO STAY FULL. DECIDED I BETTER GET IT TO A DEALER TO CHECK OUT. I HAPPENED TO GET A CALL FROM MY LOCAL DEALER REGARDING A FACTORY RECALL ON MY VEHICLE. MENTIONED TO THEM THE ISSUE WITH THE ANTI FREEZE DURING THAT CALL. I SCHEDULED AND APPOINTMENT TO HAVE THE RECALL WORK DONE AND A COOLANT CHECK (ALONG WITH SOME OTHER SCHEDULED MAINTENANCE WORK). THEY COULDN'T GET MY TRUCK IN THEIR SHOP FOR OVER 2 WEEKS FROM THE DATE OF THE CALL DUE TO THEIR SHOP BEING BUSY SO WE SCHEDULED AN APPOINTMENT FOR 2/23/15 @ 8 AM. I DROPPED OFF MY VEHICLE AND ASKED THEM TO CHECK THE COOLING SYSTEM, PERFORM SOME OTHER MAINTENANCE (I.E. FUEL FILTER REPLACEMENT) AND DO THE RECALL WORK. I GOT A CALL ABOUT 2 HOURS LATER INFORMING ME MY PRIMARY RADIATOR WAS LEAKING WHICH THEY FOUND PERFORMING A $50.00 "PRESSURE TEST". THE SERVICE ADVISER INFORMED ME THE RADIATOR WOULD HAVE TO BE REPLACED AND THAT I WOULD HAVE TO PAY FOR THIS WORK OUT OF POCKET DUE TO THE VEHICLE BEING OUT OF THE 3 YEAR/36,000 MILE BUMPER TO BUMPER WARRANTY. MY TRUCK HAD 36,265 MILES ON IT AT THAT TIME! OBVIOUSLY IF I'D HAD THE VEHICLE INSPECTED WITHIN THAT 2 WEEK WINDOW WHERE THEY COULDN'T GET AN APPOINTMENT SCHEDULED I WOULD HAVE STILL BEEN UNDER WARRANTY. THEY TOLD ME "TOUGH LUCK". I CALLED FORD CUSTOMER SERVICE AND THEY CONTACTED THE DEALER AND DROPPED THE PRICE TO $650 OUT OF POCKET TO ME. THAT STILL DOESN'T SATISFY ME THAT THEY KNOWINGLY HAVE MANY ISSUES WITH THE RADIATORS IN THESE VEHICLES AND WON'T STAND UP AND DO THE RIGHT THING WITH WARRANTY. THIS IS A MAJOR SAFETY ISSUE IN THE AREA I LIVE IN (MONTANA). WE DRIVE HUNDREDS OF MILES BETWEEN CITIES AND I FEEL FORD PLACED ME IN A DANGEROUS SITUATION NOT INFORMING ME OF THIS FACTORY DEFECT.

NHTSA ODI 10690827

DRIVING ALONG COLD WINDY WINTER DAY, I GOT A MESSAGE ON THE DASH "STOP SAFELY NOW". MOTOR IMMEDIATELY WENT INTO LIMP MODE, COMPLETE LOSS OF ENGINE POWER TO THE POINT WHERE I HAD ALL I COULD DO TO GET OUT OF TRAFFIC. AS SOON AS TRUCK CAME TO A SLOW CREEP, MOTOR SHUT OFF. TRUCK HAD POWER HOWEVER ENGINE WOULD NOT TURN OVER, BASICALLY THE TRUCK LEFT ME STRANDED ROADSIDE. CALLED FORD ROADSIDE ASSISTANCE, THEY SAID IT WOULD TAKE UP TO AN HOUR TO GET A TOW (UNACCEPTABLE). I WAS LEFT INSIDE THE TRUCK WITH NO HEAT. ENDED UP CALLING A FRIEND TO TOW ME TO A BETTER LOCATION. THIS IS A HORRIBLE DESIGN FLAW SHUTTING THE MOTOR DOWN LIKE THAT. DRIVER SHOULD BE ABLE TO KEEP MOTOR RUNNING TO KEEP HEATER ON. DRIVER SHOULD BE ABLE TO PROCEED A FEW MILES PER HOUR TO GET OUT OF A DANGEROUS SITUATION (STUCK IN AN INTERSECTION, STUCK ON RAILROAD CROSSING, STUCK ON BRIDGE, ETC). MANY OF THESE VEHICLES ARE DESIGNED AND USED TO PULL LARGE TRAILERS, RV TRAILERS ETC. I CANNOT IMAGINE PULLING A LARGE TRAILER AND HAVING THAT SITUATION OCCUR WHILE DRIVING 65MPH ON A FOUR LANE HIGHWAY. VERY DANGEROUS SITUATION. MY INVESTIGATION IS THAT FORD RECALLED ALL THE F SERIES THAT CAME EQUIPPED WITH THE AMBULANCE PACKAGE HOWEVER THEY DECIDED NOT TO RECALL ALL THE OTHER F SERIES TRUCKS THAT DID NOT HAVE THE AMBULANCE PACKAGE. EVIDENTLY FORD BELIEVES THAT AMBULANCE DRIVERS AND PASSENGERS ARE MORE IMPORTANT THAN ALL THE OTHER F SERIES DRIVERS WITH THE SAME ENGINE AND COMPONENTS. SOMEONE IS GOING TO GET KILLED OVER THIS FLAW AND FOR WHAT, A $ 60.00 SENSOR?. THESE TRUCKS ARE 50-60K NEW AND TO BE LEFT STRANDED OVER A SIMPLE LOW COST PART IS UNACCEPTABLE AND DANGEROUS. LOOK AT ALL THE CRASHES THAT OCCURRED WITH GM WITH THE IGNITION SITUATION. THIS SITUATION IS AS DANGEROUS BY ALLOWING THE ENGINE TO COMPLETELY SHUTDOWN. OWNER IS LEFT HELPLESS AND MORE THAN LIKELY IN A DANGEROUS SITUATION.

NHTSA ODI 10690508

WHILE DRIVING IN WINDSOR COLORADO AT ABOUT 30 MPH MY 2012 F350 SD FLASHED A WARNING LIGHT TO PULL OVER IMMEDIATELY THE ENGINE WAS ABOUT TO STOP. I DID SO, TURNED THE KEY OFF AND RESTARTED THE TRUCK. IT STARTED OK. I DROVE 50 YARDS AND THE TRUCK FLASHED THE SAME SIGNAL BUT IMMEDIATELY SHUT OFF. I WAS ABLE TO COAST TO THE SHOULDER OF THE ROAD. OUTSIDE TEMPERATURE WAS ABOUT 7 DEGREES AND MY WIFE, SON AND TWO YOUNG GRANDSONS WERE IN THE TRUCK (WITHOUT HEAT). I CALLED AAA AND ABOUT 30-40 MINUTES LATER AAA TOWED ME ABOUT 6 BLOCKS TO A REPAIR SHOP. I THOUGHT IT WAS THE FUEL FILTER POSSIBLY GELLED AND HAD THE REPAIR SHOP CHANGE THE FILTER. THE TRUCK STILL WOULDN'T START SO I HAD IT TOWED ABOUT 10 MILES TO THE NEAREST FORD DEALER, LOVELAND FORD IN LOVELAND CO. IT WAS DETERMINED BY FORD THAT 2 EXHAUST GAS TEMPERATURE SENSORS HAD FAILED, IMMEDIATELY TURNING OFF THE ENGINE. IT WAS REPAIRED UNDER WARRANTY BY FORD. NOT ONLY WAS I FORTUNATE TO GET THE TRUCK TO COAST TO THE SHOULDER OF THE ROAD BUT I WAS ALSO EXTREMELY CONCERNED ABOUT THE WELFARE OF MY GRANDCHILDREN IN 7 DEGREE TEMPERATURE WITHOUT HEAT IN THE TRUCK. THIS COULD HAVE BEEN EXTRAORDINARILY DANGEROUS TO ALL OF US. *TR

NHTSA ODI 10680286

AS I WAS TOWING A TRAILER IN THE 2012 FORD F-350 ON A TWO-LANE HIGHWAY (US-95 NORTH OF LAS VEGAS), THE TRUCK SUDDENLY CHIMED AND SAID TO PULL OVER AND SHUTTING DOWN. IT SHUT OFF BEFORE I COULD REACT. I HAD ENOUGH MOMENTUM TO CLEAR A BRIDGE AND PULL OVER WHILE COASTING. THE STRETCH OF ROAD THAT I WAS ON IS DESOLATE AND USED BY BIG RIGS ALL THE TIME. LUCKILY, THERE WAS LITTLE TRAFFIC AT THE TIME OF THE INCIDENT, BUT IT COULD HAVE CAUSED AN ACCIDENT DUE TO THE POWERING OFF OF THE VEHICLE. I HAD NO POWER STEERING OR POWER BRAKES. I CHECKED THE CODE AND FOUND THAT ONE OF THE EGT SENSORS WAS BAD. DUE TO BEING AN INFORMED OWNER, I KNEW THAT THESE TRUCKS HAVE HAD EGT SENSOR ISSUES AND I HAD PURCHASED 2 FOR BACKUP PURPOSES. I WAITED A WHILE FOR THE TRUCK TO COOL DOWN, REPLACED THE FAILED SENSOR. I CLEARED THE CODES AND THE TRUCK STARTED UP WITHOUT ANY ISSUES. I WAS ABLE TO CONTINUE MY JOURNEY. THE REPLACEMENT SENSOR LASTED LONG ENOUGH TO TRADE IN THE TRUCK IN ON NOVEMBER 2014. *TR

NHTSA ODI 10677010