What 183 owners told NHTSA about the 2012 Ford F-350 Super Crew

The contact owns a 2012 Ford F-350. The contact stated that while driving at approximately 65 MPH, the message "Loss of Engine Power" was displayed before the vehicle stalled. The vehicle was towed to a dealer, where it was diagnosed and DTC: P0087, P2291, and P2A00 were retrieved. The vehicle was not repaired. The manufacturer was notified of the failure. The failure mileage was 128,843.

NHTSA ODI 11689728

Death wobble

NHTSA ODI 11671293

Bosch CP4 High Pressure Fuel Pump failed in transit cost $10,713 to repair only 155k miles on new engine. Diesel fuel spilled from engine on highway, lucky no fire. Ford no help.

NHTSA ODI 11669541

The contact owns a 2012 Ford F-350. The contact stated that while his son was driving 25 MPH, the front track bar unexpectedly fractured into two pieces, causing the vehicle to swerve off the road. Additionally, the vehicle had experienced the death wobble. The vehicle was towed to the dealer, where the contact was informed that the front track bar fracture caused the rear axle to be pushed into the fuel cooler, which caused the fuel cooler to be punctured and to leak. The contact was informed that the front track bar and the fuel cooler needed to be replaced, and a coolant flush needed to be performed. The vehicle had not been repaired. The manufacturer was made aware of the failure. The failure mileage was approximately 300,000.

NHTSA ODI 11662602

The contact owns a 2012 Ford F-350. The contact stated while driving at approximately 65 MPH, the contact rolled over a bump and the vehicle started to shudder and sway to the left and right violently. The contact slowed down to 20 MPH and regained control of the vehicle. The contact stated there were no warning lights illuminated. The contact stated that the failure had occurred two years prior. The contact had taken the vehicle to a local dealer who installed dampers and a track bar on the front end. The contact had not yet taken the vehicle to a local dealer or independent mechanic following the failure. The vehicle was not diagnosed and was not repaired. The manufacturer was informed of the failure. The failure mileage was approximately 200,000.

NHTSA ODI 11659065

I'm currently experiencing the "Death Wobble" with my vehicle, making it unsafe to drive past 60 mph due to intense shaking. This is a serious safety concern for both me and my family. This issue happens frequently on the freeway, and we all fear that the wheels could fall off or the vehicle might flip over. When I took the vehicle to the service center, the advisor told me I needed to add a stabilizer to my front wheels and suggested that I buy the part online and install it myself, recommending YouTube for guidance. However, I have no idea what part to buy or where to get it. I’m not the designer of the truck, and I shouldn’t have to add extra parts for it to drive properly. I also believe this is a manufacturer issue, especially since multiple people seem to be experiencing the same problem.

NHTSA ODI 11641418

The contact owns a 2012 Ford F-350. The contact stated while driving at approximately 40 MPH, the vehicle stalled and failed to restart. The vehicle was towed to the residence and a friend diagnosed the vehicle. The contact was informed that the CP4 pump, hard lines, and injectors needed to be replaced. The vehicle was not repaired. The manufacturer was notified of the failure. The failure mileage was 262,000.

NHTSA ODI 11638712

Truck has a random death wabble and differnt speeds. I've taken the truck to three differnt ford dealers multiple times and they alll can't find any worn parts, the dealers all with say ford knows there is a saftey issue with the trucks but don't have a real fix for the issue. several other ford owners have the same issues

NHTSA ODI 11633000

Death whoble

NHTSA ODI 11620512

2012 F350 Lariat 4x4, 125000 miles. While driving at 65 mph. I hit a spilt in the highway and the truck went into a death wobble, the most violent and scary thing to experience on the crowded highway. Only thing I could do was let it slow down coasting when it finally went away I accelerated back to highway speed and hit yet another bump in the highway and it went into another death wobble so violent I could not control the truck. This truck has no lift and is stock. This will kill someone one day or cause a serious accident. Ford should own this defect and fix it before they responsible for actual death.

NHTSA ODI 11620513

I was on the road and I hit a bump on the freeway only going between 55 and 65 mph and the Truck immediately started to whobble out of control I almost hit the car next to me because I could not control it . It was a life and death experience I could never shake off . I spoke to the dealer and they claimed they had never heard of such thing and acted like they didn’t believe me. What ever is wrong with it needs to be recalled because I’m surprised that no one was hurt on rush our in a busy city like Salt Lake City. Ford is being very irresponsible for not fixing the problem.

NHTSA ODI 11620546

We have a 2012 Ford F30 Diesel and We are having issues with one of the Exhaust Gas Temperature Sensors (Bank 1 Sensor 3) which would have been covered under Ford's Recall Campaign# 15M02. However, since our vehicle is 11 years and 9 mo old, they are declining coverage as the campaign is limited to 11 years.

NHTSA ODI 11612557

The contact owns a 2012 Ford F-350. The contact stated that on several occasions while driving at various speeds, while driving over a small bump in the roadway, the vehicle began violently shaking. The vehicle was brought to a complete stop, and the shaking stopped. The vehicle was not diagnosed or repaired. The manufacturer was not notified of the failure. The manufacturer was notified of the failure. The failure mileage was unknown.

NHTSA ODI 11604568

Twice in the last 60 days while driving on the Interstate, once at 75mph and this last time at 60mph my Ford F350 has gone into violent shaking, so much so that I was barely able to contain it. I was able to force it off the road and come to a stop. I had to sit there for several minutes then decided to drive slowly to the off ramp. I was able to drive without any wobble and get off the interstate. I took it the first time to Lynn Wood Automotive in Layton, they kept it for several days and found nothing. The second time I took it to Ed Kennely Ford Service. A few of the service writers gathered around as I explained what happened then were nodding there heads and smiling indicating that they had seen is happen several times. I made an appointment next week on July 11th 7:30 am. This was a very dangerous situation and one that I feel very lucky to have gotten it off the road. THis should be a definite RECALL as lives are being put to risk.

NHTSA ODI 11598325

The contact owns a 2012 Ford F-350. The contact stated that while driving approximately 45-50 MPH, the vehicle drove over a bump and experienced the death wobble. The contact pulled over and restarted the vehicle. The contact was able to drive to the residence. The vehicle was taken to the dealer, where it was diagnosed that the tie rods and shock absorbers needed to be replaced. The vehicle was not repaired. The manufacturer was made aware of the failure but informed the contact that there was no recall associated with the VIN. The contact related the failure to Technical Service Bulletin: 05UPF250SW (05-16 Ford F250 / F350 4WD Vehicles with Steering Wheel Oscillation); however, the vehicle was not covered under the TSB. The failure mileage was approximately 98,000.

NHTSA ODI 11572211

The contact owns a 2012 Ford F-350. The contact stated while driving 70 MPH, the vehicle lost motive power and the vehicle was smoking. Additionally, the contact noticed a clinging sound coming from the engine compartment. The contact stated that an 18-wheeler that was driving behind the vehicle, almost crashed into the rear of the vehicle. The contact was able to get the vehicle to the shoulder of the road safely and exited the vehicle. The contact stated the vehicle was engulfed with heavy smoke, but a fire was not present. The contact was concerned for her safety. The vehicle was towed to the dealer where it was diagnosed with a failed fuel system. The contact was informed that the fuel system needed to be replaced. The vehicle was not repaired. The manufacturer was made aware of the failure and a case was filed. The failure mileage was approximately 116,000.

NHTSA ODI 11569976

The upper oil pan is leaking and getting worse. Seems to be happening on all 6.7 motors.

NHTSA ODI 11566691

Summary: We purchased a brand new 60000 dollar truck in 2012 or 2013 and was assured by the dealer that it had a warranty to cover any issues until either 100,000 miles or 5-6 years, whichever came first. After 4 years of ownership and around 67,000 miles, the truck started experiencing problems with a high idle and then abruptly shutting off. When taken to the dealer, they couldn't replicate the issues during a brief evaluation. However, a week later, while on the way to the bank, to get cash out for are stay at the hospital to give birth to are 6th child the truck shut off and wouldn't start again. The dealer diagnosed the problem as a faulty high-pressure fuel pump due to water in the fuel and tried to charge the author $15,000 for repairs. The author questioned why the diesel fuel water separator and the second fuel filter system on the truck didn't catch the issue earlier and criticized the dealer for their negligence in ensuring safe and reliable transportation.

NHTSA ODI 11566178

The contact owns a 2012 Ford F-350. The contact stated that the check engine warning light was illuminated. The contact took the vehicle to the dealer who replaced the reductant heater however, the failure reoccurred. The contact stated that the first repair was covered under Manufacturer Communication Number: 10137151 (Engine and Engine Cooling). The contact took the vehicle to a certified mechanic who determined the same failure had occurred and a similar repair needed to be completed. The vehicle had not been repaired. The manufacturer was made aware of the failure and confirmed that the fix was not covered under warranty. The contact was referred to the NHTSA Hotline. The approximate failure mileage was 56,000.

NHTSA ODI 11556646

The contact owns a 2012 Ford F-350. The contact stated while driving at an undisclosed speed, he became aware that the horn was not functioning properly. No warning lights were illuminated. The vehicle was taken to the dealer, who diagnosed a failure with the clockspring. The vehicle was repaired. After investigating the failure, the contact related the failure to NHTSA Campaign Number: 22V337000 (Air Bags) however, the VIN was not included. The manufacturer was notified of the failure but referred the contact to the NHTSA Hotline for assistance. The failure mileage was 90,000.

NHTSA ODI 11556094

The contact owns a 2012 Ford F-350. The contact stated while driving approximately 65 MPH, the vehicle drove over a small depression in the roadway and the vehicle started vibrating violently. The contact was able to steer the vehicle however, it was difficult to keep the vehicle in the lane. The contact stated he stopped depressing the accelerator and was tapping the brake pedal to slow the vehicle. The contact stated no warning light was illuminated. The contact stated that after slowing down to 30 MPH, the vibration stopped, and he regained control of the vehicle. The contact stated that the vibration failure had become a recurring failure at various speeds. The contact had taken the vehicle to an independent mechanic where it was diagnosed and determined that the front shocks, steering control arms, and ball joints needed to be replaced. The vehicle was repaired; however, the contact stated that the vibration failure had reoccurred. The manufacturer was not informed of the failure. The failure mileage was approximately 200,000.

NHTSA ODI 11555397

Component; Fuel filter Component Available; Yes Safety; Fuel leak on engine ( Fire Risk ) Reproduced; No Inspected; No Warnings; Smell of fuel/Fuel on ground and water

NHTSA ODI 11555402

When driving at speeds above 55 miles per hour the pickup will develop a violent vibration commonly known as the death wobble most commonly happening when hitting a dip in the road or a bump. When this happens myself, passengers and other motorists are put at risk of a deadly accident. Most recently it happened doing 75 mph on the freeway, we were almost struck by others trying to stop the pickup and this happened three different times during a trip trying to make it home. I have taken the pickup to the Ford dealership with no solution or long-term fix to the problem for the last 4 years. I have been told that they see nothing wrong with it. I have also taken it too two different tire shops with no long-term solution. I have spent thousands of dollars to try and find a solution by replacing parts, tires twice and replacing the wheels and nothing has worked.

NHTSA ODI 11547121

WE own a 2012 Ford F350 and have had two bad incidents with the dreaded “death wobble” and are afraid to even drive it because the truck now seems unsafe as it feels unsturdy as if it is starting to wobble and I don't dare even taking it on the freeway. My daughter had told me that the truck began shaking violently on her while on the freeway and I didn't fully understand what she meant until it happened to me. I was traveling on the freeway in cruise control, going the speed limit of 80 mph. Suddenly the truck began to shake violently. The whole front end, the steering wheel, my arms, my body, etc. were all shaking violently. I hit the brakes. I screamed and was terrified. I thought a tire had blown out or something and was sure I was going to wreck. Upon stopping, I just sat there for a moment in disbelief, trying to catch my breath. I am fortunate that no one hit me as I was halfway in the right lane of traffic. I got out expecting to see some kind of damage but saw none. I slowly drove to the first off ramp and gingerly drove home. Holding onto the steering wheel had left my arms feeling bruised and my mental being shaken. I was telling someone about what happened and he said "Oh, that is called a "Death Wobble" and he told me that Ford Super Duty F250s and F350s were known to have this problem. I went home a went on Google to educate myself about this "Death Wobble" and was so angry that Ford has done nothing to correct this problem or have a recall. I feel very lucky to not have caused or been in a serious accident. I look at this truck and am afraid to even drive it. I read that numerous drivers have reported frightening incidents of losing control of their trucks and that there have been serious accidents with injuries, and even deaths due to this defect on these Ford trucks. They should pay to correct whatever the problem is.

NHTSA ODI 11543707

Exhaust manifold stud broke causing leak in exhaust manifold. See NHTSA Notice SSM 50330 for a full description of the problem. This notice covered ALL Super Duty pickups from the F250 through the F550 from 2011 through 2014. Ford also noted the problem in a Customer Satisfaction Program letter, #17M05, dated 5 December 2017 but it was limited to the F450 and F550 models. My vehicle is an F350 ... Nevertheless, these models all use the SAME 6.7L diesel engine and would have the potential for the same issue. I have contacted Ford HQ about this. Theystate I must go through NHTSA at this point. My Ford Case File Number is CAS44584909. It may be just me, but I consider an exhaust leak under the hood to be a life-safety issue due to the potential for exhaust gases, especially CO, to leak into the cab of the vehicle. I didn't know what the issue was in July, but I had it inspected and repaired at my Ford dealer when I got home in August. That is when I discovered the extent of the situation. $40.12 of the attached invoice is for routine maintenance ... The balance is for the repairs necessary for the exhaust manifold leak. ($3,750.53)

NHTSA ODI 11539786