Mar 17, 2016Wheels
TREAD SEPARATION ON BF GOODRICH - ALL TERRAIN T/A; LT285/65R20 TIRES -- DOT BE3F UH11 1313. IN THE PAST FEW MONTHS I HAVE RE[;ACED TWO OF THESE TIRES DUE TO TREAD SEPARATION. IN TOTAL THAT IS 4 TIRES (BF GOODRICH - ALL TERRAIN T/A; LT285/65R20) TIRES THAT HAVE HAD THIS PROBLEM. I DO BELIEVE THAT THIS TIRE IS DEFECTIVE AND SHOULD BE RECALLED!!!
NHTSA ODI 10850183
Nov 19, 2015Suspension
TRUCK HAS ON MORE THAN ONE OCCASION STARTED TO BOUNCE VIOLENTLY AFTER HITTING A BUMP IN THE ROAD AT HIGHWAY SPEEDS HAS BEEN IN FOR DRAG LINK REPLACEMENT AND STEERING DAMPENER REPLACEMENT WHICH CORRECT ISSUE TEMPORARILY FOR A FEW MONTHS BEFORE IT BEGINS TO HAPPEN AGAIN DEALERSHIP DOES NOT WANT TO ADDRESS THE ISSUE AND TRIES TO BLAME THE ISSUE ON ROAD CONDITIONS OR TIRE WEAR OR TIRE PRESSURE ON INTERNET SEARCHES THIS IS A COMMON ISSUE WITH THESE TRUCKS AND FORD HAS NOT FIXED IT YET. WHEN THIS BOUNCING HAPPENS IT IS QUITE SCARY AND REALLY THROWS THE TRUCK AROUND IT DOES NOT STOP BOUNCING UNTIL THE SPEED IS SLOWED TO AROUND 35 MPH ON THE HIGHWAY THIS COULD CAUSE AN ACCIDENT EITHER BY THROWING THE TRUCK INTO A MEDIAN OR INTO ANOTHER LANE OF TRAFFIC AS THE VEHICLE IS DIFFICULT TO CONTROL DURING THE BOUNCING CONDITION
NHTSA ODI 10794871
Nov 13, 2015Electrical system
TL* THE CONTACT OWNS A 2012 FORD F-350. WHILE DRIVING AT 45 MPH, THE VEHICLE STALLED AND THE INSTRUMENT PANEL LIGHT ILLUMINATED. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 163,376.
NHTSA ODI 10790253
Sep 15, 2015Tires
I NOW HAVE A THIRD TIRE WITH TREAD SEPARATION. THE TIRE IS A BF GOODRICH ALL-TERRAIN T/A KO, LT285/65R20 127/124S, DOT (BE3F UH11 1313). THIS TIME THE TIRE WAS LOCATED ON THE FRONT DRIVER SIDE AND CAUSED A DEATH SHIMMY. THE TIRE STILL HAS THE TREAD ON AND CAN STILL BE INFLATED. IT WAS REMOVED FROM THE RIM FOR INSPECTION AND REPLACEMENT. NO INTERNAL DAMAGE OR CRACKS WAS FOUND INSIDE, BUT THERE ARE CRACKS IN THE TREAD THAT INDICATES THAT THE TREAD WILL SEPARATE FROM THE TIRE. ARE THEY TRYING TO HURT OR KILL ME AND MY PASSENGERS? WHAT CAN I EXPECT NHTSA AND BF GOODRICH (MICHELIN) TO DO IN RESOLVING THIS ISSUE WITH THEIR TIRES?
NHTSA ODI 10763951
Aug 25, 2015Tires
I FELT TIRE SEVERELY OUT OF BALANCE AS IF A TIRE WEIGHT HAD BEEN LOST. I STOPPED AT MY FIRST CHANCE AND FOUND THE TIRE HAD SEPARATED ABOUT 12 TO 15 INCHES. CHANGED TIRE SO AS TO COMPLETE TRIP.
NHTSA ODI 10759163
Jul 9, 2015Visibility & wipers
TL* THE CONTACT OWNS A 2012 FORD F-350. WHILE DRIVING APPROXIMATELY 5 MPH, THE WINDSHIELD WIPERS ACTIVATED AND FAILED TO STOP UNTIL THE VEHICLE TURNED OFF WITHOUT ANY WARNING INDICATORS ILLUMINATED. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE ISSUE. THE CONTACT ALSO STATED THAT THE FAILURE RECURRED FIVE TIMES. THE APPROXIMATE FAILURE MILEAGE WAS 157,000.
NHTSA ODI 10732926
Jul 1, 2015Tires
ON OCTOBER 16, 2014 MY TRUCK WAS DAMAGED DUE TO TREAD SEPARATION ON A BF GOODRICH ? ALL TERRAIN T/A KO, LT 285 / 65R20 TIRE (DOT BE3F UH11 0912), SOLD BY DISCOUNT TIRE COMPANY IN ODESSA, TX. MY TRUCK IS A BLACK 2012 FORD, F-350 SUPER DUTY, FX4, LARIAT 1. WHILE DRIVING ON I-10 TRAVELING EAST AT 67 MPH I FELT A SUDDEN BUMPING OF ONE OF MY TIRES AS I REDUCED MY SPEED THE TREAD SEPARATED FROM THE TIRE AND WRAPPED AROUND THE REAR AXLE OF MY TRUCK CAUSING DAMAGE TO MY TRUCK. THE TIRE WAS STILL INFLATED AND I PULLED OVER TO THE SHOULDER OF THE ROAD. BUT THE DAMAGE WAS SO SEVERE THAT THE TRUCK HAD TO BE TOWED. 2. THE TIRE DID NOT BLOW OUT, IT STAYED INFLATED UNTIL IT WAS REMOVED FROM THE WHEEL (RIM) BY THE BODY SHOP TO BE REPLACED. 3. THE TIRE AND TREAD WAS TAKEN TO DISCOUNT TIRE (AS REQUESTED BY AAA) TO BE SHIPPED TO MICHELIN FOR EXAMINATION, BUT WAS DESTROYED BY DISCOUNT TIRE (MR. DOUG MCCOLLUM - STORE MANAGER TXH 34).
NHTSA ODI 10731411
Jul 1, 2015Body & structureTires
ON MARCH 31, 2015 MY TRUCK WAS DAMAGED FOR THE SECOND TIME DUE TO TREAD SEPARATION ON A BF GOODRICH ALL TERRAIN T/A KO, LT 285 / 65R20 TIRE (DOT BE3F UH11 0912). MY TRUCK IS A BLACK 2012 FORD, F-350 SUPER DUTY, FX4, LARIAT. 1.WHILE DRIVING ON I-10 TRAVELING ~67MPH I FELT A SUDDEN BUMPING OF ONE OF MY TIRES BEFORE I COULD REDUCE MY SPEED AND PULL OVER TO THE SHOULDER TO GET OFF THE ROAD THE TREAD SEPARATED FROM THE TIRE CAUSING DAMAGE TO MY TRUCK AND BARELY MISSING OTHER VEHICLES I WAS PASSING ON THE ROAD. 2.AS I REDUCED MY SPEED AND WHILE PULLING OVER TO THE SHOULDER OF THE ROAD, THE TIRE BLEW OUT, I WAS ABLE TO KEEP MY TRUCK UNDER CONTROL AND MADE IT TO THE SHOULDER OF THE ROAD SO THE TIRE COULD BE REMOVED SAFELY.
NHTSA ODI 10731418
May 14, 2015Brakes
TL* THE CONTACT OWNS A 2012 FORD F-350. WHILE ATTEMPTING TO STOP THE VEHICLE, THE BRAKES SUDDENLY MALFUNCTIONED AND MADE THE VEHICLE VERY DIFFICULT TO STOP. THE REMOVED THE BRAKE PADS AND DISCOVERED THAT THE BRAKE PISTONS IN THE CALIPER WERE SHATTERED. UPON FURTHER INSPECTION, THE CONTACT DISCOVERED THAT THE FAILURE WAS CAUSED BY THREE RIVETS ON THE BRAKE PADS THAT MADE CONTACT WITH THE PISTONS. THE CONTACT INDICATED THAT THE BRAKE PADS WERE ORIGINAL PARTS INSTALLED ON THE VEHICLE. THE FAILURE WAS NOT DIAGNOSED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 66,000.
NHTSA ODI 10716536
Apr 15, 2015SteeringSuspensionWheels
AT SPEEDS BETWEEN 50 AND 62 MPH THE VEHICLE WILL BEGIN A VIOLENT UNCONTROLLABLE SHAKING IN THE STEERING REQUIRING THE DRIVER TO DECREASE SPEED BELOW 45 MPH TO STOP THE OSCILLATIONS. AT THE TIME THIS IS HAPPENING THERE IS LITTLE CONTROL OVER STEERING AND FRONT WHEEL TRACTION IS REDUCED TO ALMOST NOTHING WHEN IT HAPPENS ON A CURVE RESULTING IN THE INABILITY TO REMAIN ON THE ROADWAY. THIS IS COMMONLY REFERRED TO AS THE "FOR DEATH WOBBLE" AND CAN BE SEEN ON YOUTUBE. THE EARLIEST INCIDENCE I'VE SEEN DATES TO 2007. THE DEALER TELLS ME THAT FORD HAS PRESCRIBED A NUMBER OF THINGS TO REMEDY THIS SITUATION WHICH THE DEALER HAS DONE AND IT STILL HASN'T RESOLVED THE SITUATION. THE REPAIRS HAVE BE COVERED UNDER WARRANTY THUS FAR, BUT NOW THEY HAVE NO FURTHER SOLUTIONS TO FIX THE ISSUE. WET OR SLICK CONDITIONS RENDERS THIS VEHICLE UNUSABLE BECAUSE OF THE LOSS OF THE ABILITY TO STEER THE VEHICLE. *TR
NHTSA ODI 10705928
Apr 8, 2015Speed control
I WAS DRIVING 2012 FORD F350 6.7L AND TOWING A 28 FOOT TRAVEL TRAILER. WE WERE SOUTHBOUND ON INTERSTATE 5 IN ENCINITAS, CA WHEN ALL OF THE SUDDEN THE TRUCK POWERED DOWN AND AN ALERT APPEARED ON THE DASH: "STOP SAFELY NOW". I HAD VIRTUALLY NO POWER DESPITE DEPRESSING THE GAS PEDAL. I WAS FORCED TO THE RIGHT SHOULDER OF THE ROAD WHERE I AS ABLE TO PARK WITH ONLY INCHES SEPARATING MY VEHICLE/TRAILER AND THE FREEWAY TRAFFIC. AS SOON AS I PLACED IT IN PARK, THE VEHICLE COMPLETELY SHUT DOWN. MY WIFE AND TWO YOUNG CHILDREN WERE WITH ME AND FOUND MYSELF IN A HELPLESS AND DANGEROUS SITUATION. I KNOW FROM READING OTHER POSTS THAT SOME WHO EXPERIENCED THE SAME EQUIPMENT FAILURE FOUND THEMSELVES UNABLE TO MOVE TO A SAFE LOCATION AND WERE LEFT STRANDED IN THE MIDDLE OF THE ROADWAY. MY COMPLAINT STEMS FROM THE KNOWLEDGE THAT FORD IS AWARE AND HAS BEEN AWARE FOR SOMETIME OF THE ISSUE OF BAD EGT SENSORS WHICH WHAT WAS ULTIMATELY DIAGNOSED AND REPAIRED ON MY VEHICLE. HOWEVER THERE ARE FOUR SUCH SENSORS AND FROM READING OTHER COMPLAINTS REPLACING ONLY ONE (WHICH IS ALL FORD WOULD DO UNDER WARRANTY) ONLY DELAYS THE INEVITABLE FAILURE OF ANOTHER OF THE REMAINING SENSORS. I'M AWARE OF A RECENT RECALL OF AMBULANCES BY FORD FOR THE EXACT SAME REASON. I ONLY SPECULATE THAT FORD SAW THE LIABILITY IN HAVING AN AMBULANCE STALL IN A PRECARIOUS SPOT WITH A PERSON IN NEED OF MEDICAL ATTENTION ON BOARD. I FEEL MY EXPERIENCES AS WELL AS COUNTLESS OTHERS WOULD RISE TO THE LEVEL OF A SERIOUS SAFETY CONCERN AND ARE NO DIFFERENT THAN THAT OF THE AMBULANCES WHICH FORD HAS ACCEPTED RESPONSIBILITY FOR. MY REQUEST IS THAT FORD TAKE RESPONSIBILITY FOR THIS KNOWN ISSUE AND AGREE TO REPLACE ALL SENSORS WITH WHEN ONE GOES BAD OR REPLACE ALL OF THEM REGARDLESS. *TR
NHTSA ODI 10704414
Mar 4, 2015Engine & coolingTransmission & drivetrain
RADIATOR FAILED AT 37,500 MILES DUE TO LEAKING. ENGINE OVERHEATED. THIS IS A COMMON PROBLEM WITH THIS PARTICULAR VEHICLE AND FORD IS AWARE, AS THEY EXTENDED THE WARRANTY ON THE 2008 (SAME MODEL RADIATOR) AND HAVE SINCE CHANGED THE DESIGN ON THE LATEST MODEL. THEY WILL NOT COVER THIS ITEM UNDER THE 100K MILE POWERTRAIN WARRANTY, AND WILL NOT EXTEND THE WARRANTY ON A COMMON FAILURE ITEM. FAILURE OF THE RADIATOR CAN NOT ONLY CAUSE ENGINE DAMAGE BUT CAN BE A SAFETY CONCERN IF ENGINE SELF DESTRUCTS WHILE DRIVING DUE TO OVERHEATING. *TR
NHTSA ODI 10692059
Feb 26, 2015Engine
PURCHASED TRUCK NEW IN JUNE 2012. ABOUT A MONTH AGO I COULD SMELL ANTI FREEZE WHEN I'D TURN THE VEHICLE OFF. COULDN'T IDENTIFY A NOTICEABLE LEAK UPON VISUAL INSPECTION. FLUID LEVEL SEEMED TO STAY FULL. DECIDED I BETTER GET IT TO A DEALER TO CHECK OUT. I HAPPENED TO GET A CALL FROM MY LOCAL DEALER REGARDING A FACTORY RECALL ON MY VEHICLE. MENTIONED TO THEM THE ISSUE WITH THE ANTI FREEZE DURING THAT CALL. I SCHEDULED AND APPOINTMENT TO HAVE THE RECALL WORK DONE AND A COOLANT CHECK (ALONG WITH SOME OTHER SCHEDULED MAINTENANCE WORK). THEY COULDN'T GET MY TRUCK IN THEIR SHOP FOR OVER 2 WEEKS FROM THE DATE OF THE CALL DUE TO THEIR SHOP BEING BUSY SO WE SCHEDULED AN APPOINTMENT FOR 2/23/15 @ 8 AM. I DROPPED OFF MY VEHICLE AND ASKED THEM TO CHECK THE COOLING SYSTEM, PERFORM SOME OTHER MAINTENANCE (I.E. FUEL FILTER REPLACEMENT) AND DO THE RECALL WORK. I GOT A CALL ABOUT 2 HOURS LATER INFORMING ME MY PRIMARY RADIATOR WAS LEAKING WHICH THEY FOUND PERFORMING A $50.00 "PRESSURE TEST". THE SERVICE ADVISER INFORMED ME THE RADIATOR WOULD HAVE TO BE REPLACED AND THAT I WOULD HAVE TO PAY FOR THIS WORK OUT OF POCKET DUE TO THE VEHICLE BEING OUT OF THE 3 YEAR/36,000 MILE BUMPER TO BUMPER WARRANTY. MY TRUCK HAD 36,265 MILES ON IT AT THAT TIME! OBVIOUSLY IF I'D HAD THE VEHICLE INSPECTED WITHIN THAT 2 WEEK WINDOW WHERE THEY COULDN'T GET AN APPOINTMENT SCHEDULED I WOULD HAVE STILL BEEN UNDER WARRANTY. THEY TOLD ME "TOUGH LUCK". I CALLED FORD CUSTOMER SERVICE AND THEY CONTACTED THE DEALER AND DROPPED THE PRICE TO $650 OUT OF POCKET TO ME. THAT STILL DOESN'T SATISFY ME THAT THEY KNOWINGLY HAVE MANY ISSUES WITH THE RADIATORS IN THESE VEHICLES AND WON'T STAND UP AND DO THE RIGHT THING WITH WARRANTY. THIS IS A MAJOR SAFETY ISSUE IN THE AREA I LIVE IN (MONTANA). WE DRIVE HUNDREDS OF MILES BETWEEN CITIES AND I FEEL FORD PLACED ME IN A DANGEROUS SITUATION NOT INFORMING ME OF THIS FACTORY DEFECT.
NHTSA ODI 10690827
Feb 25, 2015Engine
DRIVING ALONG COLD WINDY WINTER DAY, I GOT A MESSAGE ON THE DASH "STOP SAFELY NOW". MOTOR IMMEDIATELY WENT INTO LIMP MODE, COMPLETE LOSS OF ENGINE POWER TO THE POINT WHERE I HAD ALL I COULD DO TO GET OUT OF TRAFFIC. AS SOON AS TRUCK CAME TO A SLOW CREEP, MOTOR SHUT OFF. TRUCK HAD POWER HOWEVER ENGINE WOULD NOT TURN OVER, BASICALLY THE TRUCK LEFT ME STRANDED ROADSIDE. CALLED FORD ROADSIDE ASSISTANCE, THEY SAID IT WOULD TAKE UP TO AN HOUR TO GET A TOW (UNACCEPTABLE). I WAS LEFT INSIDE THE TRUCK WITH NO HEAT. ENDED UP CALLING A FRIEND TO TOW ME TO A BETTER LOCATION. THIS IS A HORRIBLE DESIGN FLAW SHUTTING THE MOTOR DOWN LIKE THAT. DRIVER SHOULD BE ABLE TO KEEP MOTOR RUNNING TO KEEP HEATER ON. DRIVER SHOULD BE ABLE TO PROCEED A FEW MILES PER HOUR TO GET OUT OF A DANGEROUS SITUATION (STUCK IN AN INTERSECTION, STUCK ON RAILROAD CROSSING, STUCK ON BRIDGE, ETC). MANY OF THESE VEHICLES ARE DESIGNED AND USED TO PULL LARGE TRAILERS, RV TRAILERS ETC. I CANNOT IMAGINE PULLING A LARGE TRAILER AND HAVING THAT SITUATION OCCUR WHILE DRIVING 65MPH ON A FOUR LANE HIGHWAY. VERY DANGEROUS SITUATION. MY INVESTIGATION IS THAT FORD RECALLED ALL THE F SERIES THAT CAME EQUIPPED WITH THE AMBULANCE PACKAGE HOWEVER THEY DECIDED NOT TO RECALL ALL THE OTHER F SERIES TRUCKS THAT DID NOT HAVE THE AMBULANCE PACKAGE. EVIDENTLY FORD BELIEVES THAT AMBULANCE DRIVERS AND PASSENGERS ARE MORE IMPORTANT THAN ALL THE OTHER F SERIES DRIVERS WITH THE SAME ENGINE AND COMPONENTS. SOMEONE IS GOING TO GET KILLED OVER THIS FLAW AND FOR WHAT, A $ 60.00 SENSOR?. THESE TRUCKS ARE 50-60K NEW AND TO BE LEFT STRANDED OVER A SIMPLE LOW COST PART IS UNACCEPTABLE AND DANGEROUS. LOOK AT ALL THE CRASHES THAT OCCURRED WITH GM WITH THE IGNITION SITUATION. THIS SITUATION IS AS DANGEROUS BY ALLOWING THE ENGINE TO COMPLETELY SHUTDOWN. OWNER IS LEFT HELPLESS AND MORE THAN LIKELY IN A DANGEROUS SITUATION.
NHTSA ODI 10690508
Feb 1, 2015Steering
ON I-81 THRU HARRISONBURG, VA CROSSING A BRIDGE WITH SEVERAL BUMPS IN IT. THE STEERING WENT INTO UNCONTROLLED VIBRATION LIKE IT WAS COMING APART. I HAD TO SLOW DOWN TO 20 MPH TO GET IT TO STOP. 20 MPH AT NIGHT ON AN INTERSTATE IS HARDLY SAFE. ANOTHER TIME IT OCCURRED WHILE ENTERING AN ON-RAMP TO AN INTERSTATE. AGAIN, I HAD TO SLOW DOWN TO 20 MPH TO GET IT TO STOP. THE GUY BEHIND ME, ALSO TRYING TO MERGE, ALMOST HIT ME. THE VIBRATIONS HAVE OCCURRED SINCE THE TRUCK WAS ALMOST NEW. THE FORD DEALER SAYS THIS IS NORMAL. I THINK IT REPRESENTS AN ACCIDENT WAITING TO HAPPEN. IT ONLY OCCURS UNDER SPECIFIC CONDITIONS AT SPEEDS OF 50-60 MPH, A SLIGHT TURN AND ROAD BUMPS OF A CERTAIN FREQUENCY TO INITIATE THE SHAKING. UNDER THOSE CONDITIONS, A MECHANICAL RESONANCE WITH POSITIVE FEEDBACK SEEMS TO CREATE THE UNCONTROLLABLE SHUDDER. *TR
NHTSA ODI 10680339
Jan 31, 2015Engine
WHILE DRIVING IN WINDSOR COLORADO AT ABOUT 30 MPH MY 2012 F350 SD FLASHED A WARNING LIGHT TO PULL OVER IMMEDIATELY THE ENGINE WAS ABOUT TO STOP. I DID SO, TURNED THE KEY OFF AND RESTARTED THE TRUCK. IT STARTED OK. I DROVE 50 YARDS AND THE TRUCK FLASHED THE SAME SIGNAL BUT IMMEDIATELY SHUT OFF. I WAS ABLE TO COAST TO THE SHOULDER OF THE ROAD. OUTSIDE TEMPERATURE WAS ABOUT 7 DEGREES AND MY WIFE, SON AND TWO YOUNG GRANDSONS WERE IN THE TRUCK (WITHOUT HEAT). I CALLED AAA AND ABOUT 30-40 MINUTES LATER AAA TOWED ME ABOUT 6 BLOCKS TO A REPAIR SHOP. I THOUGHT IT WAS THE FUEL FILTER POSSIBLY GELLED AND HAD THE REPAIR SHOP CHANGE THE FILTER. THE TRUCK STILL WOULDN'T START SO I HAD IT TOWED ABOUT 10 MILES TO THE NEAREST FORD DEALER, LOVELAND FORD IN LOVELAND CO. IT WAS DETERMINED BY FORD THAT 2 EXHAUST GAS TEMPERATURE SENSORS HAD FAILED, IMMEDIATELY TURNING OFF THE ENGINE. IT WAS REPAIRED UNDER WARRANTY BY FORD. NOT ONLY WAS I FORTUNATE TO GET THE TRUCK TO COAST TO THE SHOULDER OF THE ROAD BUT I WAS ALSO EXTREMELY CONCERNED ABOUT THE WELFARE OF MY GRANDCHILDREN IN 7 DEGREE TEMPERATURE WITHOUT HEAT IN THE TRUCK. THIS COULD HAVE BEEN EXTRAORDINARILY DANGEROUS TO ALL OF US. *TR
NHTSA ODI 10680286
Jan 21, 2015Electrical systemEngineFuel system
AS I WAS TOWING A TRAILER IN THE 2012 FORD F-350 ON A TWO-LANE HIGHWAY (US-95 NORTH OF LAS VEGAS), THE TRUCK SUDDENLY CHIMED AND SAID TO PULL OVER AND SHUTTING DOWN. IT SHUT OFF BEFORE I COULD REACT. I HAD ENOUGH MOMENTUM TO CLEAR A BRIDGE AND PULL OVER WHILE COASTING. THE STRETCH OF ROAD THAT I WAS ON IS DESOLATE AND USED BY BIG RIGS ALL THE TIME. LUCKILY, THERE WAS LITTLE TRAFFIC AT THE TIME OF THE INCIDENT, BUT IT COULD HAVE CAUSED AN ACCIDENT DUE TO THE POWERING OFF OF THE VEHICLE. I HAD NO POWER STEERING OR POWER BRAKES. I CHECKED THE CODE AND FOUND THAT ONE OF THE EGT SENSORS WAS BAD. DUE TO BEING AN INFORMED OWNER, I KNEW THAT THESE TRUCKS HAVE HAD EGT SENSOR ISSUES AND I HAD PURCHASED 2 FOR BACKUP PURPOSES. I WAITED A WHILE FOR THE TRUCK TO COOL DOWN, REPLACED THE FAILED SENSOR. I CLEARED THE CODES AND THE TRUCK STARTED UP WITHOUT ANY ISSUES. I WAS ABLE TO CONTINUE MY JOURNEY. THE REPLACEMENT SENSOR LASTED LONG ENOUGH TO TRADE IN THE TRUCK IN ON NOVEMBER 2014. *TR
NHTSA ODI 10677010
Jan 19, 2015Engine
THE TRUCK DASH DISPLAY READ STOP VEHICLE SAFELY. I IMMEDIATELY LOOKED FOR A DRIVEWAY AND FOUND ON ABOUT 50' ON THE LEFT. I BARELY MADE IT INTO THE PARKING LOT I HAD CHOSEN WHEN THE ENGINE SHUT DOWN. I DID NOT MAKE IT TO A PARKING SPOT, BUT I WAS OFF THE ROAD. VEHICLE WAS TOWED TO DEALER AND PROBLEM WAS FOUND WITH THE EGT EXHAUST TEMP SENSOR. IT WAS REPLACED. I WAS BILLED $86.20 FOR THE WORK. AAA PAID THE TOW, BUT IF I HADN'T HAD THAT, I'D BE OUT THAT AS WELL. *TR
NHTSA ODI 10676478
Jan 15, 2015SteeringSuspensionTransmission & drivetrain
THE FIRST TIME IT HAPPENED TO ME I WAS ON A TRIP IN CANADA FROM TEXAS. THE ROAD WAS A LITTLE BUMPY (FARM ROAD) I WAS DRIVING 30 M/H ACCELERATING TO GET TO 60 M/H WHEN ALL OF SUDDEN THE TRUCK STARTED SHAKING SO BADLY MY HEAD HIT THE SIDE WINDOW. I COULDN'T STEER THE TRUCK AT ALL I SLOWED DOWN TO 0M/H PUT IT ON PARK THEN STARTED ROLLING SLOWLY AND IT WAS GONE. IT DID IT TO ME 3 TIMES ON A 3 WEEKS PERIOD. SINCE THE ROADS ARE BAD UP THERE I KINDA LEFT IT AS THAT AND TOLD MY HUSBAND ABOUT IT WHEN I CAME BACK TO TEXAS. WE HAD THE TIRES ROTATED AND THEY COULDN'T SEE ANYTHING ELSE WRONG UNDER THE TRUCK. I WAS MONTHS WITHOUT HAVING ANYTHING SIMILAR HAPPENING TO ME AND YESTERDAY I AM ON I-10 ROLLING ABOUT 65M/H AND THERE IT GOES AGAIN AND IT WAS WORST THEN THE OTHER TIMES I FELL MY TRUCK WAS ABOUT TO EXPLODE FROM UNDER ME SHAKING TO NO END AND NO STEERING CONTROL AT ALL EVEN WHEN LETTING GO THE GAS IT KEPT GOING AND SHAKING AND MY TRUCK SHAKE ITS WAY FROM ONE LANE TO ANOTHER ONE AND FINALLY STOPPED 3 INCHES FROM THE RETAINING WALL OF THE OVERPASS. I COULD HAVE KILLED MYSELF. I HAD NO MORE CONTROL AT ALL ON THIS TRUCK WHICH IS A (2012 F-350 KING RANCH WITH ABOUT 40,000 MILES ON IT) LUCKELY FOR ME I WAS ALMOST ALONE ON THE HIGHWAY. I CALLED MY DEALER AND THEY TOLD ME TO BRING IN THE TRUCK NEXT TUESDAY TO SEE WHAT IS WRONG WITH IT. I ASK IF THERE WAS A RECALL AND THEY DID NOT SAY YES OR NO JUST TO BRING THE TRUCK IN. I GOT ANOTHER 2012 F-350 LARIAT AND MY HUSBAND SAID HIS TRUCK DID IT TO HIM ONCE A WHILE BACK. I WRITE UP THE OUTCOME AFTER THE VISIT AT THE DEALER. *TR
NHTSA ODI 10672741
Jan 11, 2015Body & structure
I GOT IN MY TRUCK AND SHUT MY DRIVER DOOR BUT IT DID LATCH BUT NOT CLOSE COMPLETELY AND THEN HEARD A EXPLOSION LOOKED BACK AND THE PASSENGER REAR WINDOW EXPLODED OUT WARDS I HAVE A 4 DOOR. IT IS ALMOST LIKE THE COMPRESSION IN THE TRUCK IS VERY HIGH. ONLY OWNED THIS TRUCK A COUPLE MONTHS AND HAVE NOTICED IT IS HARD TO CLOSE THE DOORS ALL THE WAY WITH OUT SLAMMING THE DOOR. NEVER HAVE SAW THIS BEFORE , NO CRACKS OR ANYTHING IT JUST SHATTERED OUTWARDS. I NEED TO KNOW IF FORDS GOING TO REPLACE THIS OR NOT. *TR
NHTSA ODI 10671675
Jan 1, 2015Engine
ON TWO DIFFERENT OCCASIONS NOW, MY 2012 F350 6.7 POWERSTROKE ENGINE IS SHUTDOWN DUE TO A EGT SENSOR FAILURE. WHEN THIS HAPPENS, YOU LOOSE POWER WITHIN SECONDS. IF YOU ARE NOT IN A POSITION TO PULL OVER AT ONCE, YOU ARE STRANDED IN THE ROAD OR HIGHWAY. THIS IS A FATALITY WAITING TO HAPPEN, IF IT HAS NOT ALREADY. FORD WITH REPLACE THE SENSOR FREE IF UNDER 36,000 MILES BUT THEY HAVE NO LONG TERM CORRECTIVE ACTION TO RESOLVE THIS. THEY JUST KEEP ON REPLACING THEM AGAIN AND AGAIN. THIS IS A MAJOR ISSUE WITH THOUSANDS OF OWNERS AT RISK EVERYDAY. JUST READ THE REVIEWS UNDER "FORD 6.7 EGT SENSOR PROBLEMS" FROM WHAT I AM TOLD BY MANY FOLKS, FORD HAS NOT INTENTION OF RESOLVING THIS LONG TERM. I HAVE A $65K TRUCK THAT I CAN NOT DEPEND ON AND EVEN WORSE COULD GET MY FAMILY INJURED OR KILLED. PLEASE HELP! *JS
NHTSA ODI 10669465
Dec 15, 2014SteeringSuspension
FIRST INCIDENT AT 20K MILES: AS I WAS DRIVING DOWN AN INTERSTATE HIGHWAY I CROSSED A BRIDGE JOINT AND THE FRONT END STARTED TO SHAKE VIOLENTLY. THE HORIZONTAL STEERING STABILIZING SHOCK ABSORBER FAILED. SECOND INCIDENT AT 49K MILES. AS I WAS DRIVING DOWN AN INTERSTATE HIGHWAY THE FRONT END STARTED TO SHAKE VIOLENTLY. THE HORIZONTAL STEERING STABILIZING SHOCK ABSORBER FAILED. 99.9 PERCENT OF THE MILES ON THIS VEHICLE ARE ON HIGHWAYS. THIS VEHICLE DOES NOT GO OFF-ROAD. THE FAILURE OF THE HORIZONTAL STEERING STABILIZING SHOCK ABSORBER IS A SERIOUS SAFETY HAZARD. HAD I BEEN ON SLIPPERY ROADS OR TOWING A TRAILER WHEN THE SHOCK FAILED, LOSS OF CONTROL AND SERIOUS INJURY COULD HAVE OCCURRED. *TR
NHTSA ODI 10664333
Dec 13, 2014Engine
TURBO CHARGER TUBE FAILED AT THE PLASTIC CONNECTION JOINT ON THE TURBO. PLASTIC CONNECTION BROKE CAUSING A SUDDEN LOSS OF POWER AT HIGHWAY SPEED. 4-FAILURES IN FLEET TRUCKS WITH THE SAME ISSUE. ONE TURBO HOSE HAD A CRIMP BAND JOINT FAILURE. THIS COULD RESULT IN A REAR END CRASH ON A TRUCK PULLING A TRAILER. FORD SAID ITS NOT A PROBLEM. 6.7 ENGINE EQUIPPED. *TR
NHTSA ODI 10664069
Dec 4, 2014Speed controlBrakesCrash
ON 11/3/14, AT OUR OPERATION, WE HAD A COLLISION INVOLVING OUR EMPLOYEE AS HE WAS BACKING UP OUR 2012 F350 WHEN HIS FOOT GOT CAUGHT UNDER THE BRAKE PEDAL, CAUSING HIM TO BACK INTO A DOOR ON A BUILDING. IT APPEARS DUE TO THE DESIGN AND SPACING OF THE PEDALS THAT IT IS POSSIBLE TO GET YOUR FOOT STUCK UNDER THE BRAKE PEDAL AS YOU PIVOT FROM THE ACCELERATOR TO THE BRAKE PEDAL. COINCIDENTALLY, ON 11/6 ONE OF THE LOCAL COMPANIES HAD A SIMILAR EVENT INVOLVING A 2012 F350 WHEN THERE EMPLOYEE WAS APPROACHING AN INTERSECTION, HE WENT TO STOP BUT HIS FOOT GOT CAUGHT UNDER THE BRAKE PEDAL AND HE WENT THROUGH AN INTERSECTION RESULTING IN A COLLISION. APPEARS ON THE NEWER 2014 F350 MODELS, THE BRAKE PEDAL IS NARROWER, REDUCING THE CHANCE FOR THE FOOT TO GET CAUGHT. SPOKE WITH FORD DEALER ABOUT THE ISSUE. THEY ADVISED BRAKE PEDAL COULD NOT BE LOWERED AND BRAKE PEDAL COULD NOT BE MODIFIED TO THE NEWER STYLE BECAUSE THE BOLT HOLE PATTERN WAS DIFFERENT. NO ACTION WAS TAKEN. EMAILED FORD ON 11/21/14, THEY COULD NOT ADVISE OF ANY MODIFICATIONS. *TR
NHTSA ODI 10662216
Dec 1, 2014Engine & cooling
THIS IS THE THIRD TIME THAT MY TRUCK HAS LEFT ME ON THE SIDE OF THE ROAD. FORD HAD A RECALL OF ALL 2012 AMBULANCE F350 BECAUSE OF THIS EXACT SITUATION AND IS LEAVING THE CONSUMER TO WORRY WITH IT ON THEIR OWN. THE ACTUAL PROBLEM IS THE EGT SENSOR 13 AND 14 IN THE EXHAUST SYSTEM. THESE SENSORS CONTINUE TO FAIL AND ALL FORD CAN DO IS TO KEEP MY VEHICLE FOR 4-5 DAYS AND TELL ME THAT THEY CANT FIND THE ISSUE AND THEY REPLACE THE SENSORS (ONLY TO FAIL AGAIN IN ABOUT A MONTH). I CAN NOT DRIVE THIS VEHICLE ANYWHERE WITHOUT THE THOUGHT OF FAILURE. THERE IS NO WAY I CAN TAKE THIS TRUCK OUT OF MY NORMAL AROUND TOWN AREA AS IF FAILURE DOES OCCUR, I AM STUCK. I AM AFRAID THAT IT IS GOING TO DIE ON ME IN TRAFFIC AND CAUSE AN ACCIDENT OR DEATH OF MYSELF OR A PASSENGER. I HAVE TAKEN IT TO 3 DIFFERENT LOCAL DEALERS ONLY TO BE TOLD THAT THEY DON'T HAVE A CLUE AND KNOW NOTHING OF ANY OTHER SIMILAR INSTANCES OF THIS EVER HAPPENING. (I CAN SHOW YOU 50 CASES ONLINE THAT HAVE HAPPENED TO OTHER OWNERS OF THE SAME VEHICLE) I AM LOOKING TO GET THIS TAKEN CARE OF AS SOON AS POSSIBLE AS I AM DRIVING AT $65,000 VEHICLE THAT I CANT TRUST TO DRIVE ACROSS THE STATE LINE. ANY RECOURSE THAT YOU CAN OFFER IS VERY MUCH APPRECIATED AS FORD IS ACTING CLUELESS TO THIS ONGOING ISSUE. THANK YOU FOR YOUR HELP. *JS
NHTSA ODI 10661398