What 153 owners told NHTSA about the 2011 Nissan Juke

NOTICED A NEW DENT YESTERDAY - THIS ADDED TO MANY OTHERS SINCE BOUGHT THE CAR NEW FROM DEALER ABOUT 2 AND HALF YEARS AGO. CONCERNED IF THE CAR IS ROAD SAFE GIVEN THE EXTERIOR BODY IS VERY PRUNE TO BE DINTED AND DENTED, WONDERING IF NISSAN CUT CORNER IN MATERIAL/QUALITY USED FOR THE EXTERIOR BODY. HAVE NOT SEEN ANY OTHER CARS HAVE A SUCH FRAGILE EXTERIOR BODY. *TR

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WINDSHIELD WIPER MALFUNCTION: 1. ISSUE IN INTERMITTENT MODE: WHEN TURN WINDSHIELD WIPER SWITCH TO INTERMITTENT MODE, NO MATTER TURN KNOB AT WHAT INTERMITTENT LEVEL, WIPER RUNS CONTINUOUSLY FOR 20 TO 30 SECONDS, AND THEN STOP FOR ABOUT 10 SEC, STARTS AGAIN FOR 20 SECS AND THEN STOP 10SEC, REPEAT LIKE THIS AT ANY INTERMITTENT LEVEL, 2. ISSUE IN LOW/HIGH CONTINUOUS MODE: WHEN TURN WINDSHIELD WIPER SWITCH TO EITHER SLOW / HIGH CONTINUOUS MODE, WIPERS RUNS CONTINUOUSLY FOR ABOUT 20 TO 30 SECONDS, AND THEN STOPS FOR ABOUT 10 SEC AND REPEAT LIKE THIS. #2 ISSUE HAS BEEN QUITE DANGEROUS ABOUT 2 WEEKS AGO UNDER HEAVY RAIN, COULD BARELY SEE WHEN WIPER STOPS TO FUNCTION INTERMITTENTLY. CALLED NISSAN AMERICA THIS MORNING AND WAS TOLD THERE IS NO RECALL NOR SERVICE BULLETIN ON THIS PROBLEM YET, . BOUGHT THE CAR ABOUT 2 AND HALF YEARS AGO FROM NISSAN DEALER. *TR

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FRONT PASSENGER AIR BAG AND STATUS LIGHT INDICATOR MALFUNCTION: MY WIFE WEIGHTS ABOUT 105 POUNDS, WHEN SHE SITS ON THE FRONT PASSENGER SEAT, THE PASS AIR BAG OFF LIGHTS ILLUMINATES TO INDICATE THE FRONT PASSENGER AIR BAG IS OFF. THE AIRBAG SHOULD BE ON WITH HER WEIGHT. IT STARTS TO HAPPEN INTERMITTENTLY SINCE A YEAR AGO. *TR

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A CLICKING NOISE. DEALERSHIP SAID IT IS THE TIMING CHAIN. NISSAN DOES NOT CARE THAT SO MANY PEOPLE ARE HAVING A PROBLEM WITH THE TIMING CHAIN. I DO NOT HAVE 2,300.00 TO FIX IT BUT IF IT DOES NOT GET FIXED THEN YOU NEED TO REPLACE THE ENGINE AS A LOT OF OTHER PEOPLE HAD TO DO. *TR

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TL* THE CONTACT OWNS A 2011 NISSAN JUKE. THE CONTACT STATED THE ENGINE FAILED AND THE BATTERY DRAINED EXCESSIVELY. THE VEHICLE WAS TAKEN TO THE DEALER WHERE THE FAILURE COULD NOT BE DIAGNOSED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 90,000. THE WINDSHIELD MADE A SQUEAKING AND RATTLING NOISE WHEN DRIVING AND GOING OVER BUMPS. IT WAS ALMOST A CONSTANT SOUND. THE ENGINE WOULD IDLE AND SPUTTER, WHEN STOPPED AT A RED LIGHT. WHEN THE CONSUMER ACCELERATED FROM THE LIGHT, THE VEHICLE STALLED. IT WAS DETERMINED THE TIMING CHAIN SNAPPED AND CAUSED DAMAGE TO THE CRANK SPROCKET AND CHAIN. THE TIMES CHAINS, GUIDES, TIMING CHAIN TENSIONER AND CRANK SPROCKET WERE ALL REPLACED. THE VEHICLE STARTED BUT MIS-FIRED DUE TO THE VALVES BEING BENT. THE ENGINE BLOCK WAS THEN REPLACED, DUE TO DAMAGE TO THE VALVE GUIDES AND PISTON TOPS. THE VEHICLE HAD TO BE TO TOWED TO THE DEALER, BECAUSE THE VEHICLE WAS EMITTING BLUE GRAYISH, COLORED SMOKE, AND THEN STALLED. UPDATED 06/18/14

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TL* THE CONTACT OWNS A 2011 NISSAN JUKE. THE CONTACT STATED THAT WHILE DRIVING APPROXIMATELY 45 MPH, THE VEHICLE STALLED WITHOUT WARNING. THE CONTACT COULD NOT BE RESTARTED. THE VEHICLE WAS TOWED TO A DEALER WHERE THE TECHNICIAN DIAGNOSED THAT THE TIMING BELT CHAIN NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS MADE AWARE OF THE PROBLEM. THE APPROXIMATE FAILURE MILEAGE WAS 70,000.

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SMELLING FUEL IN THE CAB WHILE DRIVING, NOTICED FUEL LEAKING. NISSAN SERVICE EXAMINED IT AND SAID IT WAS THE FUEL PRESSURE SENSOR. THE SAME THING THAT WAS RECALLED BEFORE. VERY SERIOUS ISSUE IN MY OPINION. NISSAN SERVICE SAID IT WAS NO LONGER IN WARRANTY AND NO LONGER A RECALL. *TR

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THE PASSENGER AIRBAG DISABLED LIGHT COMES ON OCCASIONALLY EVEN WHEN MY DAUGHTER IS SEATED IN THE PASSENGER SEAT. SHE IS APPROXIMATELY 100 POUNDS. IT SEEMS THAT THE LIGHT IS ON MORE THAN IT IS OFF, WHICH IS CONCERNING BECAUSE IN EVENT OF AN ACCIDENT, IT WOULD MEAN THAT THE PASSENGER AIRBAG DOES NOT DEPLOY. *TR

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ON FRIDAY, OCTOBER 18TH MY DAUGHTER WAS DRIVING MY 2011 NISSAN JUKE STARTED DECLINING IN SPEED, WHICH LEFT HER STRANDED ON THE SIDE OF THE ROAD. MY CAR WAS TOWED TO A COLLISION REPAIR SHOP THINKING THE ISSUE HAD TO DO WITH A PREVIOUS ACCIDENT. COLLISION REPAIR SHOP PUTS IT ON A DIAGNOSTIC MACHINE AND LET ME KNOW THAT THERE WERE TWO RECALLS CURRENTLY ON MY CAR, WHICH COULD POSSIBLY BE THE REASON FOR MY CAR STALLING. HAD MY CAR TOWED TO A NISSAN DEALERSHIP TO FIND OUT THAT THE TIMING CHAIN BROKE. WAITING ON DEALERSHIP TO CONTACT TO LET ME KNOW THE EXTENT OF REPAIRS NEEDED AND COST. THEY'VE OFFERED TO GET ME INTO ANOTHER CAR, BUT I WOULDN'T GET MUCH FOR MY CURRENT CAR AND WOULD BE UPSIDE DOWN ON MY CAR NOTE. *TR

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TL* THE CONTACT OWNS A 2011 NISSAN JUKE. THE CONTACT STATED THAT WHILE DRIVING 45 MPH THE VEHICLE STALLED. THE CONTACT HAD THE VEHICLE TOWED TO DEALER. AFTER DIAGNOSTIC TESTING, THE DEALER STATED THAT THE TIMING CHAIN WAS FRACTURED AND CAUSED THE ENGINE TO MALFUNCTION. THE DEALER STATED THE ENTIRE ENGINE NEEDED TO BE REPLACED. THE CONTACT DID NOT HAVE THE ENGINE REPLACED. THE FAILURE MILEAGE WAS 71,000.

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THE ENGINE DIED WITHOUT ANY WARNING IN THE MIDDLE OF THE HIGHWAY. IT WAS LATER DETERMINED THAT THE TIMING CHAIN BROKE WITHOUT ANY WARNING. THE VEHICLE WAS SERVICED ON A REGULAR BASIS. HOWEVER, IT APPEARS THAT THIS MAY BE SOMETHING TYPICAL OF NISSAN VEHICLES. I WAS VERY FORTUNATE THAT I WAS NOT IN HEAVY TRAFFIC AND WAS ABLE TO GLIDE THE VEHICLE TO THE SIDE OF THE ROAD. THE VEHICLE WAS THEN TOWED TO THE NEAREST DEALER, WHERE THEY CONFIRMED THE ENGINE WAS NO LONGER FUNCTIONING. I AM SUBMITTING THIS COMPLAINT TO WARN OTHERS AND ALSO DETERMINE HOW MANY OTHER COMPLAINTS YOU HAVE RECEIVED REGARDING THIS VEHICLE. THIS SHOULD NOT HAPPEN TO A WELL MAINTAINED AND SERVICED VEHICLE WITH ONLY 68,000 MILES AFTER ONLY TWO YEARS AND 3 MONTHS OF DRIVING (HIGHWAY MILES). *TR

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DRIVE AT 30-35 MPH WHEN MY 2011 NISSAN JUKE STALLED IN THE MIDDLE OF THE ROAD. HAD TO PULL OVER AND IMMEDIATELY HAD TO HAVE CAR TOWED TO DEALERSHIP. WAS TOLD BY THE DEALER THE NEXT DAY THAT THE ENGINE NEEDED TO BE REPLACED DUE TO THE TIMING BELT. MY CAR HAS BEEN IN THE SHOP FOR NEARLY 3 WEEKS AND MY CAR STILL IS NOT FIXED EVEN WITH THE ENGINE BEING REPLACED IN MY CAR. MY CAR ONLY HAS 40,000 MILES ON IT. *TR

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MY CAR HAS ENGINE FAILURE AT 2 YEARS OLD AND 72K MILES. I INITIALLY TOOK MY CAR TO NISSAN AT THE FATE AND MILEAGE LISTED ABOVE FOR A RATTLE IN THE ENGINE AREA. WAS TOLD IT NEEDED A NEW DRIVE BELT AND TENSIONER. THIS WAS A MISDIAGNOSIS. THE RATTLE GETS WORSE, DRIVE PERFORMANCE DECLINES, RAKE THE CAR BACK TO NISSAN ON 8/27. COMPRESSION TEST REVEALS TWO CYLINDERS AT OR BELOW MINIMUM SPECIFICATIONS. I WAS TOLD THAT I NEED A NEW ENGINE. MY OWN RESEARCH HAS REVEALS SEVERAL CONSUMER COMPLAINTS ABOUT THE TIMING CHAIN IN THE 2011 JUKE. MANY FOLKS ALL OVER THE INTERNET ARE REPORTING THAT AT APPROXIMATELY THE SAME MILEAGE AS ME, THEIR CAR STARTS TO RATTLE AND WHEN THEY TAKE IT IN, THEY ARE TOLD THEY NEED A NEW ENGINE. MOST POINT TO THE TIMING CHAIN. MY SERVICE GUY WAS RELUCTANT TO BLAME THE TIMING CHAIN AND WOULD SAY ONLY THAT "SLUDGE" WAS PROBABLY THE CULPRIT. IT ISN'T. I REALLY HOPE THIS ISSUE IS BEING MONITORED. IT SEEMS MANY PEOPLE ARE HOPING FOR A RECALL SOON. *TT

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ON JANUARY 18TH, DEALER COMPLETED RECALL NOTICE REPAIR OF FUEL PRESSURE SENSOR. WHEN VEHICLE WAS PICKED UP FROM DEALER THAT WEEKEND, ONLY WENT 2 1/2 MILES AND VEHICLE EXPERIENCED ELECTRICAL FAILURES. ENGINE GETTING FUEL, HOWEVER NO POWER TO TRANSMISSION, STEERING, BRAKES. DEALER STATES ITS THE BATTERY AND REPLACED BATTERY. APPROXIMATELY 25 MILES LATER WE HAVE EXPERIENCED THE SAME ELECTRICAL FAILURES. STARTING WITH POWER, THEN RADIO, LIGHTS, FANS AND SHIFTING, AND EVENTUALLY TOTAL ENGINE FAILURE. VEHICLE HAS NOW BEEN TOWED TO DEALER AGAIN. *TR

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AS I WAS COMING TO A STOP AT THE APPROACHING RED LIGHT, MY CAR COMPLETELY CUT OFF. IT WAS NOT ENOUGH TIME TO TURN ON HAZARDS OR SIGNAL ANY APPROACHING CARS SO THE CAR CAUSING THE CAR BEHIND ME TO HIT INTO THE BACK OF MY BUMPER. THE HIT CAUSED SOMETHING TO FALL OFF THE TOP OF THEIR CAR AND MAKE A SMALL CRACK ONTO MY DRIVER TAIL LIGHT. THE CAR STOPPED BECAUSE IT WAS COMPLETELY OUT OF GAS, EVEN THOUGH THE GAS METER READ THAT THERE WAS MORE THAN A QUARTER TANK OF GAS IN THE CAR. THERE WAS A RECALL ON MY VEHICLE FOR THE FUEL SYSTEM NOT READING CORRECTLY, WHICH I HAD MY CAR TAKEN INTO THE NISSAN DEALERSHIP IN JULY, WHERE THEY SPENT 3 HOURS "CORRECTING" THE PROBLEM. HOWEVER, THE PROBLEM WAS NOT FIXED CORRECTLY AS HAVING NO GAS IN THE CAR (EVEN THOUGH THE METER SAID I HAD GAS) CAUSED MY CAR TO STOP IN THE MIDDLE OF A BUSY STREET, WHICH IN TURN CAUSED MY DAUGHTER AND MYSELF TO BECOME INVOLVED IN A CAR ACCIDENT. *TR

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THIS HAS NOTHING TO DO WITH THE WIPERS - ALL VISIBILITY - PURCHASED CAR NEW 10/22/2011 - BUT IT WAS AROUND 10/28/2011 THAT I NOTICED SCRATCHES IN WINDSHIELD AND DRIVER SIDE WINDOW - YES IT IS BAD ENOUGH THAT WHEN THE SUN HITS THE AREAS IN THE RIGHT SPOT IT IS BLINDING. DEALERSHIP HAS CONTINUALLY GIVEN ME THE RUN AROUND. PLEASE IF YOUR SEE MY VIN WAS INVOLVED IN AN ACCIDENT - HEAD ON - DRIVER SIDE IMPACT - PLEASE MAKE SURE THE WINDSHIELD AND DRIVER SIDE WINDOW ARE LOOKED AT THOROUGHLY. I HAVE SENT THIS REQUEST TO MY FATHER AS WELL. YOU WILL ALSO BE RECEIVING A COPY OF THE LETTER THAT IS BEING TO SENT TO NISSAN CORP OFFICE AND NJ BETTER BUSINESS BUREAU. VEHICLE WAS PURCHASED THIS WAY, SCRATCHES WHERE NOT NOTICEABLE AT TIME OF PICK UP, AND AT THIS TIME SINCE MY IOU OR WE OWE YOU SHOWS THAT THERE IS NOTHING MENTIONED ABOUT THIS - REPORTED ISSUE TO DEALER BACK 11/11 - HAD SERVICE MANAGER AND SALES PERSON LOOK AT ISSUES AND AS OF TODAY STILL CHASING ME TAIL. THIS WAS ALSO MENTIONED AT FIRST OIL CHANGE, OIL CHANGE, RECALL, TIRE ROTATION VISIT, TOOK CAR TO DEALER TODAY TO SPEAK WITH NEW GENERAL MANAGER SO TODAY WOULD MAKE 6TH TIME I HAVE ASKED TO COME SORT OF RESOLUTION - I WAS TOLD TO REPORT TO MY INSURANCE - AND THEY WOULD SPLIT MY DEDUCTIBLE WITH ME TO REPAIR - REPLACE. REALLY - SAFELITE HAS ALREADY LOOKED AT - AND HAD WRITTEN LETTER AN ESTIMATE - NO ONE EVEN TOOK THE TIME TO LOOK AT. SAD ... BUT HEY AGAIN IF YOU SEE MY VIN INVOLVED IN A HEAD ON OR DRIVER SIDE IMPACTED ACCIDENT - PLEASE MAKE SURE WINDSHIELD AND DRIVER SIDE WINDOW ARE THOROUGHLY LOOKED AT. THANK YOU FOR YOUR HELP AND TIME ! *TR

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THE SENDING UNIT IN THE FUEL TANK FAILED STRANDING MY 19 YEAR OLD DAUGHTER IN TRAFFIC DURING A STORM WITH VERY POOR VISIBILITY. THIS COULD HAVE RESULTED IN A MULTI-VEHICLE WRECK WITH FATALITIES. LAW ENFORCEMENT ARRIVED AT THE SCENE AND DIRECTED TRAFFIC IN THE RAIN. THE VEHICLE WAS TOWED TO THE DEALERSHIP AND REPAIRS WERE MADE. *TR

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TL* THE CONTACT OWNS A 2011 NISSAN JUKE. WHILE DRIVING APPROXIMATELY 55 MPH, THE ENGINE POWER BEGAN TO REDUCE SIGNIFICANTLY WITH THE ILLUMINATION OF THE ENGINE WARNING INDICATOR. THE VEHICLE WAS MANEUVERED TO THE SIDE OF THE ROAD AND THEN TOWED TO AN AUTHORIZED DEALER. THE MASS AIR FLOW SENSOR WAS CLEANED AND THE AIR FILTER WAS REPLACED. THE MANUFACTURER WAS NOTIFIED OF THE PROBLEM. THE APPROXIMATE FAILURE MILEAGE WAS 5,700. UPDATED 08/28/12*LJ THE DEALER CLEANED THE MASS AIR FLOSS SENSOR AND REPLACED THE AIR FILTER. UPDATED 09/13/12

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TOOK VEHICLE IN FOR SERVICE 3/30/12 AND WAS INFORMED THAT THERE WAS A RECALL ON THE VEHICLE CONCERNING THE FUEL PRESSURE SENSOR CONNECTION. THE DEALER TOLD ME IT WOULD TAKE AT LEAST 2 HOURS TO REPAIR AND I WAS UNABLE TO STAY THAT DAY. AT THIS POINT I WAS NOT INFORMED THAT A PART NEEDED TO BE ORDERED IN ORDER FOR THEM TO SATISFY THE RECALL. THIS IS CLEARLY STATED BY THE DEALER ON INVOICE 105444. JUST WONDERING WHY THE PART WAS NOT ORDERED AT THAT TIME. SO I HAD TO GO OUT OF TOWN AND THE DEALERSHIP INFORMED THAT I COULD GO TO ANY NISSAN DEALER TO HAVE THIS DONE, STILL NOT TELLING ME A PART NEEDED TO BE ORDERED. SO WHEN I WAS ABLE TO SCHEDULE A TIME TO HAVE THE RECALL TAKEN CARE OF I DID JUST THAT. I ALSO HAD RECEIVED VIA U.S. MAIL THE RECALL NOTIFICATION. THE RECALL NUMBER IS 12V-069. I WENT TO THE NISSAN DEALER ON MY PRE-SCHEDULED APPOINTMENT AND IT WAS AT THAT TIME I WAS INFORMED THAT A PART NEEDED TO BE ORDERED AND THEY DID NOT HAVE IT IN STOCK. (STILL NOT SURE WHY THEY WOULD NOT ORDER THE PART THEN AND THERE.) SO ONE WASTED TRIP TO THE DEALERSHIP. OH BY THE WAY THEY CALLED ME TWICE AND SENT AN EMAIL TO CONFIRM THE APPOINTMENT. SO YESTERDAY I SCHEDULED ANOTHER APPOINTMENT WITH THE DEALER TO TAKE CARE OF THIS RECALL. SO WHEN I SHOW UP TODAY AT THE DEALERSHIP THEY STILL HAVE NOT ORDERED THE PART. I ASKED IF THEY COULD OVERNIGHT THE PART AND THEY SAID THEY COULD NOT AND IT WOULD TAKE 2 BUSINESS DAYS TO GET THE PART. UNFORTUNATELY, I AM SCHEDULED TO GO OUT OF TOWN ON BUSINESS FOR THE NEXT MONTH OR SO AND I WAS TAKING THE CAR THAT HAS THE RECALL. SO NOW I HAVE WASTED 2 TRIPS TO THE DEALERSHIP (30 MILE DRIVE) AND STILL DO NOT HAVE THE CAR FIXED. I AM VERY UNHAPPY WITH THIS PROCESS AND I THINK THAT NISSAN SHOULD OFFER SOME SORT OF COMPENSATION FOR MY TIME AND GAS. AT THIS POINT I DON'T KNOW WHAT TO DO NEXT. CAN YOU PLEASE ADVISE.

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TL* THE CONTACT OWNS A 2011 NISSAN JUKE. THE CONTACT STATED THAT THERE WAS A RECALL ASSOCIATED WITH NHTSA CAMPAIGN ID NUMBER 11V583000 (ENGINE AND ENGINE COOLING:ENGINE:GASOLINE:TURBO-CHARGER). THE VEHCILE WAS TAKEN TO AN AUTHORIZED DEALER, WHO STATED THAT THE PART WAS ON BACK ORDER AND THEY DID NOT KNOW WHEN THE PART WOULD BECOME AVAILABLE. THE CONTACT HAD NOT EXPERIENCED A FAILURE.

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ON 2/1/12 MY DAUGHTER NOTICED A STRONG ODOR OF FUEL COMING FROM THE INTERIOR OF THE VEHICLE. I HAD THE VEHICLE TOWED TO THE DEALERSHIP FOR SAFETY REASONS. THE SERVICE MANAGER FOUND A SEVERE LEAK "THAT WAS POURING FUEL INTO THE ENGINE COMPARTMENT" WHENEVER THE VEHICLE WAS RUNNING. THE LEAK WAS AT THE FUEL PRESSURE REGULATOR. I DID SOME RESEARCH ON THE INTERNET AND REALIZED THAT THIS IS A VERY COMMON PROBLEM AND HAS HAPPENED TO MANY JUKE OWNERS. MY 18 YEAR OLD DAUGHTER COULD HAVE DIED IN A VEHICLE FIRE! I HOPE IT DOESN'T REQUIRE SEVERAL PEOPLE TO DIE BEFORE A RECALL IS ISSUED. THIS IS A VERY DANGEROUS SITUATION AND NISSAN SHOULD BE AWARE OF IT DUE TO ALL OF THE SERVICE CLAIMS. *TR

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I SCHEDULED A SERVICE APPOINTMENT WITH THE DEALERSHIP FOR A RECALL: NHTSA CAMPAIGN ID NO. 11V583000. WHEN I ARRIVED FOR MY APPOINTMENT, I WAS TOLD BY THE SERVICE MANAGER THAT NISSAN HAD "PUT A RESTRICTION" ON THE PART AND THEY COULD NOT GET IT. THEY SAID THEY WOULD CONTACT ME WHEN THEY WERE ABLE TO GET THE PART. I ASKED WHAT A "RESTRICTION" ON A PART MEANS AND THEY SAID NISSAN WOULD NOT SEND THEM THE PART EITHER BECAUSE THERE WAS A SHORTAGE OF PARTS OR BECAUSE THEY WERE TRYING TO "DISTRIBUTE THEM EVENLY." I ASKED WHAT HAPPENS IF I EXPERIENCE AN ENGINE FAILURE AND SHE HAD NO RESPONSE. *TR

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I HAVE BROUGHT MY 2011 NISSAN JUKE TO THE DEALER SEVERAL TIMES BECAUSE THE TIRE PRESSURE MONITOR DOES NOT WORK PROPERLY. THE LIGHT COMES ON AND GOES OFF FREQUENTLY WITHOUT A PROBLEM. I HAVE BROUGHT THE CAR IN WITH THE LIGHT ON AND NO PROBLEM COULD BE FOUND SO THEY WOULD RESET THE LIGHT. MANY PEOPLE ON THE INTERNET HAVE THE SAME PROBLEM, THERE IS A SERVICE BULLETIN FOR THE PROBLEM YET THE DEALER REFUSES TO CORRECT THE PROBLEM. TODAY I MADE THE DEALER AWARE OF THE SERVICE BULLETIN (THEY SAID THAT THEY DIDN'T KNOW ABOUT IT) THEY SAID THAT MY VIN IS NOT PART OF THE BULLETIN YET I HAVE THE IDENTICAL PROBLEM. I CALLED NISSAN, THEY AGREED WITH THE DEALER AND SAID UNLESS THE DEALER COULD FIND A DEFECT THERE IS NOTHING THAT THEY COULD DO. TODAY I ACTUALLY DID HAVE A NAIL IN MY TIRE AND THANKFULLY I WAS AT THE DEALER FOR ANOTHER RECALL. I HAVE GROWN SO USED TO SEEING THE LIGHT ON I NOW IGNORE IT. MY FEAR IS THAT I WILL AGAIN IGNORE A PROBLEM AND IT COULD CAUSE A SERIOUS ACCIDENT. *TR

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TL* THE CONTACT OWNS A 2011 NISSAN JUKE. THE CONTACT WAS DRIVING 30 MPH WHEN A LOUD POP EMITTED FROM UNDERNEATH THE FRONT OF THE VEHICLE AND THE VEHICLE BOUNCED OFF OF A CURB. THE FAILURE CAUSED THE VEHICLE TO COME TO A COMPLETE STOP. THE VEHICLE WAS TOWED TO THE DEALER WHO CONFIRMED THE PASSENGER SIDE BALL JOINTS WERE DETACHED FROM THE FRAME. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE VEHICLE WAS NOT REPAIRED. THE FAILURE AND CURRENT MILEAGE WAS 1,000.

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VEHICLE INVOLVED: 2011 NISSAN JUKE SL AND HAS 4,192 MILES ON THE ODOMETER. WHILE DRIVING DOWN THE HIGHWAY, WE RAN OVER SOME DEBRIS WHICH PUNCTURED THE GAS TANK, CAUSING ALL OF THE GAS TO BEGIN POURING OUT OF THE TANK. WE HAD JUST FILLED UP THE 11.8 GALLON FUEL TANK AND HAD NO IDEA THE FUEL WAS LEAKING UNTIL WE PULLED INTO THE DRIVEWAY APPROX. FIVE MILES LATER. WE CALLED THE FIRE DEPT. FOR FEAR OF THE CAR EXPLODING IN THE DRIVEWAY. THE FIREFIGHTERS WERE SHOCKED THERE WAS NOTHING PROTECTING THE FUEL TANK FROM ROAD DEBRIS BOUNCING UP AND PUNCHING A HOLE INTO IT. I FEEL THIS IS A MANUFACTURERS DEFECT. THE GAS TANK SHOULDN'T BE SITTING OUT SO EXPOSED. NISSAN HAD A SIMILAR PROBLEM WITH THE MURANO FOR WHICH THEY ORDERED A SAFETY RECALL TO ADDRESS THIS PROBLEM. THEY SHOULD DO THE SAME WITH THE JUKE. THE LOCAL DEALERSHIP AND NISSAN CORPORATION HAS SHOWN NOT A CARE FOR WHAT HAPPENED TO MY WIFE AND I, CLAIMING IT'S NOT THEIR FAULT WE RAN OVER SOMETHING IN THE ROAD. THE REALITY IS SOME THINGS ARE UNAVOIDABLE TO RUN OVER AND THE GAS TANK SHOULDN'T BE SO EASILY RUPTURED AND POSITIONED WITH NO TYPE OF PROTECTIVE PLATE IN THE WAY. THE REPAIR BILL WAS $863.04 TO PUT IN A NEW GAS TANK. MY WIFE IS NOW TERRIFIED OF DRIVING THE CAR FOR FEAR OF BEING BLOWN UP AND WANTS TO GET RID OF IT. *TR

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