What 153 owners told NHTSA about the 2011 Nissan Juke

The contact owns a 2011 Nissan Juke. The contact received notice of NHTSA Campaign Number: 18V156000 (Fuel System, Gasoline). The contact stated that on several occasions while driving up hills, mostly at approximately 30 MPH, the vehicle jerked and lost power. The vehicle was taken to an independent mechanic where it was diagnosed that the fuel pump needed to be replaced. The contact stated that on other occasions when gas was added to the vehicle and the vehicle began driving at various speeds, the vehicle stalled. The vehicle was then taken to a dealer where the failure could not be replicated. The contact added that on several occasions while parked, the vehicle did not start. The vehicle was taken to a dealer where the failure could not be duplicated. The vehicle was then taken to a dealer after being notified of the recall associated with the vehicle to have the recall repaired, but the dealer stated that they did not have the right tools to make the repair. The manufacturer was not notified of the failure. The failure mileage was unknown.

NHTSA ODI 11741999

My 2011 nissan juke has approximately 118,000 miles and I've ran out of gas several times even when it said there was 88 miles left in the tank and the traction control light won't go off it stays on constantly along with the check engine light and tire pressure warning light and its making a squealing noise and its losing power I've only had it a year I know they have been recalled for certain reasons but I'm not sure if this car has been fixed or not i can't afford to get it fixed due to health and medical bills including hospital bills from when my wife passed away I'm finding several issues people have had with the jukes why isnt nissan extending the recalls because for people who buy them from private people dont know if the car has been recalled or fixed its very unsafe I've lost power while driving at 45 miles an hour because it ran out of gas even when it displayed 88 miles left my car needs fixed and its expensive I had to replace the ball joint and was told it was going to be almost 700$ or it wouldn't pass inspection this car has turned into a money pit i can't even resell it i need help getting it fixed please

NHTSA ODI 11720777

Engine Failure and Exhaust issue.

NHTSA ODI 11563299

The contact owns a 2011 Nissan Juke. The contact stated that the check engine warning light was illuminated. The vehicle was taken to an independent mechanic and the contact was informed that the master sensor needed to be replaced. The part was replaced twice with an OEM and an aftermarket part however, the failure persisted. The contact received notification of NHTSA Campaign Number: 18V156000 (Fuel System, Gasoline) however, the part to do the recall repair was not yet available. The local dealer was contacted. The contact was informed by the dealer that the database showed no information and the dealer declined to repair the vehicle. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was not made aware of the issue. Parts distribution disconnect. The failure mileage was approximately 200,000.

NHTSA ODI 11523679

The contact owns a 2011 Nissan Juke. The contact stated that while operating the vehicle, the odor of fuel was present inside and outside of the vehicle. The vehicle was taken to the local dealer who performed the recall repair under NHTSA Campaign Number: 18V156000 (Fuel System, Gasoline). After retrieving the vehicle, the odor of fuel was still present. The vehicle was taken back to the dealer who diagnosed that the fuel pressure sensor was faulty and needed to be replaced. The vehicle was not yet repaired. The failure mileage was 106,000. The contact stated that after the recall repair was performed, there was still a fuel leak coming from the same part that they had replaced.

NHTSA ODI 11513254

The contact owns a 2011 Nissan Juke. The contact stated that while driving at various speeds, the accelerator pedal was depressed however, the vehicle failed to respond. The contact stated that the vehicle started to decelerate. The vehicle was taken to an independent mechanic and was diagnosed with a faulty fuel pump sensor. The vehicle was not repaired due to the part being on back order. The vehicle was taken to the dealer and the contact was informed that the repair had been completed. The contact stated that after leaving the dealer and driving for approximately ten minutes, the contact noticed that the vehicle failed to exceed 10 MPH. The contact stated that there was a strong fuel odor underneath the hood of the vehicle. The contact took the vehicle to the dealer and had informed them that the check engine warning light was illuminated; however, the vehicle was not repaired. The manufacturer was made aware of the failure. The approximate failure mileage unknown.

NHTSA ODI 11457323

MY VEHICLE WAS TAKEN IN FOR ORIGINAL RECALL REPAIR IN NOVEMBER 2018 TO CHARLIE CLARK NISSAN. UPON PICKUP OF VEHICLE, I ALERTED SERVICE MAN OF STRONG SMELL OF GAS AND HE STATED IT HAD BEEN REPAIRED BUT MY FILTERS SIMPLY NEEDED TO BE REPLACED. I HAD ALL MY FILTERS REPLACED THREE TIMES AND ATTEMPTED TO TAKE MY VEHICLE TO ALTERNATE NISSAN DEALERSHIPS DUE TO PERSISTENT SMELL OF GAS BUT WAS TOLD SINCE THEY'RE ARE NO OPEN CAMPAIGNS WITH MY VIN. I TOOK MY VEHICLE BACK TO ORIGINAL DEALERSHIP AND HAVE NOW BEEN TOLD IT IS INDEED LEAKING FUEL AS A DIRECT RESULT OF THE RECALL BUT THEY ARE UNABLE TO COVER THE COSTS OF THE REPAIR DUE TO IT ALREADY BEEN PREVIOUSLY WORKED ON. VEHICLE LEAKS FUEL PROFUSELY, OMITS BLACK FUMES THROUGH EXHAUST AND HAS ISSUES ACCELERATING. AVERAGE FUEL USAGE IS 60 MILES PERFULL TANK OF GAS.

NHTSA ODI 11265356

FUEL PRESSUE SENSOR FAILED AFTER TORQUED DOWN RECALL WAS COMPLETED BY DEALER. BOUGHT MY 2011 JUKE NEW FROM DEALER. CAR HAS BEEN PAID OFF SINCE 2016. I NEVER RECEIVED ANY RECALL INFORMATION REGARDING THE FUEL PRESSURE SENSOR UNTIL 2018. I WAS NOT EXPERIENCING ANY PROBLEMS WITH THE VEHICLE. APON RECIEVING THE RECALL NOTICE IN MAY 2018, I TOOK MY VEHICLE IN TO THE NISSAN DEALERSHIP TO ADDRESS RECALL. I PICKED UP MY JUKE AND BROUGHT IT HOME. SINCE I HAVE ANOTHER VEHICLE, THIS ONE WAS NOT MY DAILY DRIVER. I WENT OUT ONCE EVERY FEW DAYS TO CRANK IT UP. I DID NOTICE THAT THERE WAS A FUEL SMELL WHEN I CRANKED THE CAR. THOUGHT MAYBE SINCE THEY TORQUED THE FUEL PRESSURE SENSOR FOR THE RECALL, MAYBE SOMEHOW FUEL HAD GOTTEN IN THE ENGINE COMPARTMENT AND WOULD SIMPLY BURN OFF. THIS CONTINUED EVERY TIME I STARTED THE CAR. I DECIDED TO TAKE IT BACK TO THE DEALER. HAD TO TOW VEHICLE 30+ MILES BECAUSE OF POSSIBLE FIRE OR EXPLOSION FROM ANY IGNITION SOURCE THAT COULD OCCUR. I WAS CONCERNED WHEN THE FUEL SMELL DID NOT GO AWAY. SERVICE MANAGER CALLED AND SAID IT WAS THE FUEL PRESSURE SENDER AND THAT IT WOULD NEED TO BE REPLACED. I ASK FOR PART NUMBER WHICH CAME BACK TO FUEL PRESSURE SENSOR. HE ADVISED ME THAT I WOULD HAVE TO PAY OVER $750 DOLLARS FOR PARTS AND LABOR. SO I AUTHORIZED HIM TO ORDER THE PART BECAUSE THEY DONT KEEP RECALL PARTS ON HAND. I NEEDED TO CONTACT NISSAN. MY QUESTION IS IF THERE IS OR HAS BEEN 3 SEPARATE RECALLS FOR THIS PART AND MY VEHICLE WAS FINE BEFORE THE 2018 RECALL REPAIR. WHY IS THE DEALER REQUIRING ME TO PAY FOR THE REPAIR? IT IS MY UNDERSTANDING THAT RECALLS DONT HAVE AN EXPIRATION DATE. IF A PART FAILS THAT IS A KNOWN RECALLED PART THROUGHOUT NISSAN VEHICLES, THEN WHY ISN'T IT BEING REPLACED FOR FREE DUE TO THE HAZARDOUS NATURE OF NOT REPLACING IT.

NHTSA ODI 11152191

TL* THE CONTACT OWNS A 2011 NISSAN JUKE. THE CONTACT STATED THAT THERE WAS AN ABNORMAL FUEL ODOR IN THE VEHICLE. THE CONTACT STATED THAT THE VEHICLE WAS REPAIRED UNDER NHTSA CAMPAIGN NUMBER: 18V156000 (FUEL SYSTEM, GASOLINE). THE CONTACT STATED THAT THE REPAIR FAILED TO REMEDY THE VEHICLE. THE VEHICLE WAS TAKEN TO SHEEHY NISSAN OF GLEN BURNIE (7232 RITCHIE HWY, GLEN BURNIE, MD 21061, (410) 754-1777) WHERE THE VEHICLE WAS REPAIRED TWICE. THE MANUFACTURER WAS CONTACTED AND NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 50,000.

NHTSA ODI 11143748

TL* THE CONTACT OWNS A 2011 NISSAN JUKE. THE CONTACT SMELLED FUEL AND NOTICED FUEL LEAKING FROM UNDER THE MIDDLE OF THE VEHICLE. THE CONTACT STATED THAT THE VEHICLE EXHIBITED THE SAME SYMPTOMS AS LISTED IN NHTSA CAMPAIGN NUMBER: 12V069000 (FUEL SYSTEM, GASOLINE). THE VEHICLE WAS NOT TAKEN TO A DEALER TO BE DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS APPROXIMATELY 90,000.

NHTSA ODI 11139963

TL* THE CONTACT OWNS A 2011 NISSAN JUKE. UPON STARTING THE VEHICLE, THE SERVICE ENGINE INDICATOR ILLUMINATED. TWO DAYS LATER, THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 18V156000 (FUEL SYSTEM, GASOLINE). THE VEHICLE WAS TAKEN TO PAT PECK NISSAN-GULFPORT (9480 US 49, GULFPORT, MS 39503, 228-864-6411) WHERE THE RECALL REPAIR WAS PERFORMED; HOWEVER, THE SERVICE ENGINE INDICATOR ILLUMINATED AGAIN. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC WHERE IT WAS DIAGNOSED THAT THE FUEL PRESSURE SENSOR WAS FAULTY AND NEEDED TO BE REPLACED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURES AND ADVISED THE CONTACT TO TAKE THE VEHICLE BACK TO THE NISSAN DEALER. THE VEHICLE WAS NOT TAKEN BACK TO THE DEALER AND THE FAILURE WAS NOT REPAIRED. THE FAILURE MILEAGE WAS APPROXIMATELY 156,000.

NHTSA ODI 11092207

TL* THE CONTACT OWNS A 2011 NISSAN JUKE. THE CONTACT STATED THAT SHE RECEIVED AN UNKNOWN NHTSA RECALL NOTICE FROM THE MANUFACTURER. WHILE DRIVING VARIOUS SPEEDS, A FUEL ODOR ENTERED THE VEHICLE ON THE DRIVER'S SIDE. THE VEHICLE WAS TAKEN TO ONTARIO NISSAN (1377 KETTERING DR., ONTARIO, CA 91761, (909) 906-7424) WHERE THE CONTACT WAS INFORMED THAT THE FUEL PRESSURE SENSOR NEEDED TO BE REPLACED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE VIN AND NHTSA CAMPAIGN INFORMATION WERE NOT AVAILABLE. THE FAILURE MILEAGE WAS 98,000.

NHTSA ODI 11092284

TL* THE CONTACT OWNS A 2011 NISSAN JUKE. WHILE DRIVING VARIOUS SPEEDS, A FUEL ODOR WAS PRESENT IN THE VEHICLE. THE VEHICLE WAS TAKEN TO NISSAN BROS (5750 MESMER AVE A, CULVER CITY, CA 90230, (310) 313-3400) WHERE IT WAS DIAGNOSED THAT THE TIMING CHAIN NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOTIFIED AND DID NOT ASSIST. THE APPROXIMATE FAILURE MILEAGE WAS 94,000.

NHTSA ODI 11090165

TL* THE CONTACT OWNS A 2011 NISSAN JUKE. WHILE DRIVING APPROXIMATELY 70 MPH, THE VEHICLE DECELERATED INDEPENDENTLY AND STALLED. THE VEHICLE WAS TOWED TO AN INDEPENDENT MECHANIC WHERE IT WAS DIAGNOSED THAT THE TURBO FIELDS WERE DAMAGED, WHICH CAUSED OIL TO ENTER THE INTAKE. THE MECHANIC ALSO STATED THAT THE TURBOCHARGER NEEDED TO BE REPAIRED. THE VEHICLE WAS NOT REPAIRED. THE DEALER (FORT WAYNE NISSAN, 260-484-9500) WAS CALLED TO SCHEDULE A REPAIR APPOINTMENT FOR THE FAILURE AND TO BE REPAIRED PER NHTSA CAMPAIGN NUMBER: 18V156000 (FUEL SYSTEM, GASOLINE). THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 98,865. *TT

NHTSA ODI 11088557

FUEL PRESSURE SENSOR NEEDS TO BE REPLACED AND CAR WILL START TO LEAK GAS FUMES CAUSING SICKNESS AND CAR COULD POSSIBLY CATCH ON FIRE. NISSAN ISSUED RECALL BUT ONLY TO CERTAIN VIN #S. MY VIN WAS NOT COVERED AND SHOULD HAVE BEEN.

NHTSA ODI 11066722

TL* THE CONTACT OWNS A 2011 NISSAN JUKE. WHEN THE CONTACT ATTEMPTED TO DRIVE THE VEHICLE, AN ODOR OF FUEL EMITTED INTO THE CABIN. THE VEHICLE WAS TAKEN TO NAPOLI NISSAN (688 BRIDGEPORT AVE, MILFORD, CT 06460). THE CONTACT WAS INFORMED THAT THE VEHICLE WAS REPAIRED PER A RECALL IN AUGUST OF 2012 FOR THE FUEL PRESSURE SENSOR WHICH NEEDED TO BE RE-TORQUED OR REPLACED. THE FAILURE WAS RE-TORQUED, BUT THE FAILURE RECURRED. THE MANUFACTURER STATED THAT THEY WOULD NOT COVER THE REPAIR COST. THE RECALL DETAILS WERE NOT PROVIDED. THE APPROXIMATE FAILURE MILEAGE WAS 90,000.

NHTSA ODI 11063058

DOSE NOT EVEN GET CLOSE TO THE EST GAS MILAGE SHOULD 25CITY 30 HIGHWAY IT REALLY GEYS 18 CITY AND 22/23 HIGHWAY

NHTSA ODI 10995270

NOTE LONG AGO., MY CAR WAS TAKEN FOR AN OIL CHANGE. AFTERWARDS OIL BEGAN TO APPEAR ON THE GROUND. I TOOK THE VEHICLE BACK. I WAS CHARGED $163.OO FOR DIAGNOSTIC BUT NEVER GIVEN A INVOICE ADDRESS THE ISSUE EXCEPT TO SAY CHECK ENGINE LIGHT WAS ON WITH CODE PO 1113. PO11C AND PO 171.THEY REPLACED SOMETHING BUT ONLY GAVE A RECEIPT FOR A DIAGNOSIS. THEN I RECEIVED A MONTH LATER, A NOTICE ABOUT AN EVAPORATIVE EMISSON VAPOR VENT TUBE. I BELIEVE I SHOULD RECEIVE THE MONEY RETURNED FOR THE DIAGNOSIS BECAUSE IT WAS THE ERROR OF THE DEALERSHIP AND I NEED A COPY OF THE WORK PERFORMED FOR MY RECORDS; WHICH WAS NOT PROVIDED EXCEPT WHAT WAS MENTIONED ABOVE.

NHTSA ODI 10993308

TL* THE CONTACT OWNS A 2011 NISSAN JUKE. THE CONTACT SMELLED STRONG FUEL FUMES INSIDE THE VEHICLE. THE VEHICLE WAS TAKEN TO EXECUTIVE JEEP (900 UNIVERSAL DR N SUITE B, NORTH HAVEN, CT 06473 (203) 239-5213) WHERE IT WAS DIAGNOSED THAT THE FUEL PRESSURE SENSOR NEEDED TO BE REPLACED, AND THAT THE VEHICLE WAS EXCLUDED FROM NHTSA CAMPAIGN NUMBER: 12V069000 (FUEL SYSTEM, GASOLINE). THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 47,000.

NHTSA ODI 10992137

I HAVE A NISSAN JUKE 2011 AND HAD TO REPLACE THE FUEL PRESSURE SENSOR BECAUSE IT WAS LEAKING GAS. I FEARED FOR MY SAFETY AND THE SAFETY OF PASSENGERS. NISSAN REFUSED TO REPAIR MY VEHICLE BECAUSE MY CAR WAS NOT APART OF THE VIN NUMBER SELECTED FOR RECALL. I HAD THE SAME PROBLEM AND COULD HAVE BEEN KILLED. THEY SHOULD BE RESPONSIBLE. GRAINGER NISSAN, 1550 CHATHAM PARKWAY, SAVANNAH, GA, 912-358-5858 REPAIRED MY VEHICLE. NISSAN NEED TO REFUND MY MONEY

NHTSA ODI 10983746

TL* THE CONTACT'S WIFE OWNS A 2011 NISSAN JUKE. ON SEVERAL OCCASIONS, THE VEHICLE SMELLED OF FUEL. THE CONTACT STATED THAT THE FUEL ODOR BECAME STRONG AND SPREAD THROUGHOUT THE VEHICLE. THERE WERE NO WARNING INDICATORS ILLUMINATED. THE VEHICLE WAS TAKEN TO THE DEALER WHERE IT WAS DIAGNOSED THAT THE FUEL PRESSURE SWITCH NEEDED TO BE REPLACED. THE VEHICLE WAS REPAIRED BUT THE ISSUE RECURRED. THE CONTACT REFERENCED NHTSA CAMPAIGN NUMBER: 12V069000 (FUEL SYSTEM, GASOLINE). THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS 51,000.

NHTSA ODI 10983245

VEHICLE EXPERIENCED ODOR OF RAW GASOLINE IN VENTILATION SYSTEM TO PASSENGER COMPARTMENT WHILE VEHICLE WAS ON, PARTICULARLY AFTER STARTUP. THIS ODOR COULD ALSO BE SMELLED ON THE EXTERIOR OF THE VEHICLE. VEHICLE WAS TAKEN TO DEALER AND IT WAS DETERMINED THAT A FUEL PRESSURE SENSOR LEAK WAS THE PROBLEM AND PERFORMED REPAIR. AFTER THE VEHICLE WAS REPAIRED, A WEB SEARCH SHOWED THAT THIS SAME PROBLEM HAD A SAFETY RECALL ON THIS SAME VEHICLE (12V-069), BUT THIS VEHICLE JUST "OUT OF THE VIN RANGE" FOR THE RECALL. THE SAFETY RECALL SHOULD BE EXTENDED AND OWNERS ADVISED OF THIS SAFETY ISSUE THAT MAY OCCUR, POTENTIALLY CAUSING A FIRE.

NHTSA ODI 10967512

MY 2011 NISSAN JUKE HAS BEEN SITTING IN AUSTIN TX. WAITING TO BE TOWED FROM CLAY COOLEY NISSAN. THE MOTOR HAS BEEN RENDERED UNFIXABLE DUE TO SLUDGE FROM THE ENGINE. THE JUKE WAS RECALLED FOR A TIMING CHAIN REPLACEMENT ON DEC 16,2015 AT MILEAGE 96,133. IN THEIR REPORT IT STATES THAT DUE TO THE TIMING CHAIN HAVING BEEN STRETCHED AND RUBBED INTO THE SIDE OF THE ENGINE AND TIMING COVER;ALUMINUM SHAVINGS FROM THE BLOCK SOAKED IN OIL FROM THE LEAK THE CHAIN CREATED, IS THE REASON THE ENGINE WAS MALFUNCTIONING THIS TIME AROUND. IT WAS ONLY "PATCHED AND NOT FIXED" STATES THE MECHANIC FROM ED HICKS NISSAN. I PURCHASED THE EXTENDED WARRANTY FOR 100,000 MILES AND AT 108,000 MILES THE ENGINE BLOWS AND NISSAN DOES NOT WANT TO CLAIM RESPONSIBILITY FOR THE DAMAGE. I TOOK CARE OF MY CAR SINCE IT IS ALL I HAVE AND BELIEVED IN NISSAN MECHANICS WHEN THEY SAID IT WAS FIXED AND READY.NOT HAVING MY VEHICLE HAS CAUSED SO MUCH STRESS IN MY LIFE. IT HAS BEEN SINCE 8/17/2016 THAT I HAVE BEEN DEALING WITH NISSAN CORPORATE AND THERE CONSUMER AFFAIRS DEPARTMENT. IT SEEMS AT THIS TIME THEY DO NOT WANT TO COMMUNICATE WITH ME ANYMORE. THANK YOU FOR YOUR TIME AND HOPE TO HEAR FROM YOU SOON. *TR

NHTSA ODI 10936455

TL* THE CONTACT OWNS A 2011 NISSAN JUKE. THE CONTACT STATED THAT THE FUEL SYSTEM WAS LEAKING. THE VEHICLE WAS TAKEN TO THE DEALER WHERE IT WAS DIAGNOSED THAT THE FUEL PRESSURE SENSOR NEEDED TO BE REPLACED. THE VEHICLE WAS REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE CONTACT WAS INFORMED THAT THE VEHICLE WAS NOT INCLUDED IN NHTSA CAMPAIGN NUMBER: 12V069000 (FUEL SYSTEM, GASOLINE). THE CONTACT STATED THAT THE VEHICLE EXPERIENCED THE SAME FAILURE LISTED IN THE RECALL. THE FAILURE MILEAGE WAS 90,000. UPDATED 01/27/17*LJ UPDATED 7/5/18*JB *TR

NHTSA ODI 10925306

THERE'S BEEN A FUEL LEAK FROM THE FUEL RAIL SENSOR AFTER THE RECALL WAS PERFORMED. IT IS CONCERNING THAT NISSAN WOULD NOT COVER THE COST OF THIS LEAK EVEN THOUGH THEY SAY THEY PERFORMED THE RECALL AND REPAIR THE PROBLEM THEY DID NOT REPLACE THE FUEL SENSOR GASKET WHEN DOING SO WHICH I BELIEVE CAUSED THE CURRENT LEAK. THIS SEEMS TO BE A REOCCURRING PROBLEM AND FEEL NISSAN SHOULD TAKE CARE OF SUCH A RISKY FUEL PROBLEM JUST ABOVE THE STARTER THAT COULD CAUSE A SPARK.

NHTSA ODI 10923964