What 153 owners told NHTSA about the 2011 Nissan Juke

WHILE DRIVING ON HIGHWAY AT 65 MPH, THE SUNROOF EXPLODED. IT SOUNDED LIKE A GUN SHOT AND GLASS FLEW EVERYWHERE INSIDE AND OUT OF CAR. NO ROAD HAZARD OR DEBRIS NOTED TO CAUSE ANY DAMAGE. NO WEATHER ISSUES PRESENT. IT WAS A CLEAR DAY APPROXIMATELY 78 DEGREES F. THE SUNROOF WAS CLOSED AT TIME OF INCIDENT. IT WAS EXTREMELY TERRIFYING AND CAUSED CONFUSION WHILE TRAVELLING AT HIGHWAY SPEEDS AND TRYING TO FIGURE OUT WHAT HAPPENED. THIS WAS A 4 LANE HIGHWAY WITH TWO LANES OF TRAFFIC EACH WAY WHICH COULD HAVE BEEN IMPACTED WOULD I HAVE SWERVED OR OTHERWISE REACTED TO THE SOUND OR RAINING GLASS SHARDS. VERY DANGEROUS SITUATION.

NHTSA ODI 11119995

TL* THE CONTACT OWNS A 2011 NISSAN JUKE. WHILE DRIVING 70 MPH, THE SUN ROOF GLASS SHATTERED. NO INJURIES WERE SUSTAINED. A POLICE REPORT WAS NOT FILED. THE VEHICLE WAS NOT DIAGNOSED NOR REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 48,000.

NHTSA ODI 10871519

WINDSHIELD WIPER MALFUNCTION: 1. ISSUE IN INTERMITTENT MODE: WHEN TURN WINDSHIELD WIPER SWITCH TO INTERMITTENT MODE, NO MATTER TURN KNOB AT WHAT INTERMITTENT LEVEL, WIPER RUNS CONTINUOUSLY FOR 20 TO 30 SECONDS, AND THEN STOP FOR ABOUT 10 SEC, STARTS AGAIN FOR 20 SECS AND THEN STOP 10SEC, REPEAT LIKE THIS AT ANY INTERMITTENT LEVEL, 2. ISSUE IN LOW/HIGH CONTINUOUS MODE: WHEN TURN WINDSHIELD WIPER SWITCH TO EITHER SLOW / HIGH CONTINUOUS MODE, WIPERS RUNS CONTINUOUSLY FOR ABOUT 20 TO 30 SECONDS, AND THEN STOPS FOR ABOUT 10 SEC AND REPEAT LIKE THIS. #2 ISSUE HAS BEEN QUITE DANGEROUS ABOUT 2 WEEKS AGO UNDER HEAVY RAIN, COULD BARELY SEE WHEN WIPER STOPS TO FUNCTION INTERMITTENTLY. *TR

NHTSA ODI 10712655

WINDSHIELD WIPERS STOPPED WORKING ABRUPTLY TOOK INTO MECHANIC AND REVEALED DUSPLACED LEVER ARM THAT IS ATTACHED TO MOTOR AND CONTROLS WINDSHIELD WIPERS. *TR

NHTSA ODI 10694301

WINDSHIELD WIPERS WILL TURN ON BY THEMSELVES, RUN HIGH SPEED FOR APPROX. 30 SECONDS, STOP (WITH WIPERS IN ACTIVE POSITION - OFTEN BLOCKING VISION) PAUSE FOR APPROX. 10-60 SECONDS AND RESTART. THIS HAS BEEN NON-STOP FOR THE LAST 2 DAYS. I CANNOT CONTROL THE SPEED OR TURN THEM ON/OFF. I'VE READ OTHERS WITH THE SAME MAKE/MODEL/YEAR HAVE HAD THE SAME MALFUNCTION. THIS IS A DANGEROUS ISSUE. *TR

NHTSA ODI 10670630

WINDSHIELD WIPER MALFUNCTION: 1. ISSUE IN INTERMITTENT MODE: WHEN TURN WINDSHIELD WIPER SWITCH TO INTERMITTENT MODE, NO MATTER TURN KNOB AT WHAT INTERMITTENT LEVEL, WIPER RUNS CONTINUOUSLY FOR 20 TO 30 SECONDS, AND THEN STOP FOR ABOUT 10 SEC, STARTS AGAIN FOR 20 SECS AND THEN STOP 10SEC, REPEAT LIKE THIS AT ANY INTERMITTENT LEVEL, 2. ISSUE IN LOW/HIGH CONTINUOUS MODE: WHEN TURN WINDSHIELD WIPER SWITCH TO EITHER SLOW / HIGH CONTINUOUS MODE, WIPERS RUNS CONTINUOUSLY FOR ABOUT 20 TO 30 SECONDS, AND THEN STOPS FOR ABOUT 10 SEC AND REPEAT LIKE THIS. #2 ISSUE HAS BEEN QUITE DANGEROUS ABOUT 2 WEEKS AGO UNDER HEAVY RAIN, COULD BARELY SEE WHEN WIPER STOPS TO FUNCTION INTERMITTENTLY. CALLED NISSAN AMERICA THIS MORNING AND WAS TOLD THERE IS NO RECALL NOR SERVICE BULLETIN ON THIS PROBLEM YET, . BOUGHT THE CAR ABOUT 2 AND HALF YEARS AGO FROM NISSAN DEALER. *TR

NHTSA ODI 10557982

TL* THE CONTACT OWNS A 2011 NISSAN JUKE. THE CONTACT STATED THE ENGINE FAILED AND THE BATTERY DRAINED EXCESSIVELY. THE VEHICLE WAS TAKEN TO THE DEALER WHERE THE FAILURE COULD NOT BE DIAGNOSED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 90,000. THE WINDSHIELD MADE A SQUEAKING AND RATTLING NOISE WHEN DRIVING AND GOING OVER BUMPS. IT WAS ALMOST A CONSTANT SOUND. THE ENGINE WOULD IDLE AND SPUTTER, WHEN STOPPED AT A RED LIGHT. WHEN THE CONSUMER ACCELERATED FROM THE LIGHT, THE VEHICLE STALLED. IT WAS DETERMINED THE TIMING CHAIN SNAPPED AND CAUSED DAMAGE TO THE CRANK SPROCKET AND CHAIN. THE TIMES CHAINS, GUIDES, TIMING CHAIN TENSIONER AND CRANK SPROCKET WERE ALL REPLACED. THE VEHICLE STARTED BUT MIS-FIRED DUE TO THE VALVES BEING BENT. THE ENGINE BLOCK WAS THEN REPLACED, DUE TO DAMAGE TO THE VALVE GUIDES AND PISTON TOPS. THE VEHICLE HAD TO BE TO TOWED TO THE DEALER, BECAUSE THE VEHICLE WAS EMITTING BLUE GRAYISH, COLORED SMOKE, AND THEN STALLED. UPDATED 06/18/14

NHTSA ODI 10557182

THIS HAS NOTHING TO DO WITH THE WIPERS - ALL VISIBILITY - PURCHASED CAR NEW 10/22/2011 - BUT IT WAS AROUND 10/28/2011 THAT I NOTICED SCRATCHES IN WINDSHIELD AND DRIVER SIDE WINDOW - YES IT IS BAD ENOUGH THAT WHEN THE SUN HITS THE AREAS IN THE RIGHT SPOT IT IS BLINDING. DEALERSHIP HAS CONTINUALLY GIVEN ME THE RUN AROUND. PLEASE IF YOUR SEE MY VIN WAS INVOLVED IN AN ACCIDENT - HEAD ON - DRIVER SIDE IMPACT - PLEASE MAKE SURE THE WINDSHIELD AND DRIVER SIDE WINDOW ARE LOOKED AT THOROUGHLY. I HAVE SENT THIS REQUEST TO MY FATHER AS WELL. YOU WILL ALSO BE RECEIVING A COPY OF THE LETTER THAT IS BEING TO SENT TO NISSAN CORP OFFICE AND NJ BETTER BUSINESS BUREAU. VEHICLE WAS PURCHASED THIS WAY, SCRATCHES WHERE NOT NOTICEABLE AT TIME OF PICK UP, AND AT THIS TIME SINCE MY IOU OR WE OWE YOU SHOWS THAT THERE IS NOTHING MENTIONED ABOUT THIS - REPORTED ISSUE TO DEALER BACK 11/11 - HAD SERVICE MANAGER AND SALES PERSON LOOK AT ISSUES AND AS OF TODAY STILL CHASING ME TAIL. THIS WAS ALSO MENTIONED AT FIRST OIL CHANGE, OIL CHANGE, RECALL, TIRE ROTATION VISIT, TOOK CAR TO DEALER TODAY TO SPEAK WITH NEW GENERAL MANAGER SO TODAY WOULD MAKE 6TH TIME I HAVE ASKED TO COME SORT OF RESOLUTION - I WAS TOLD TO REPORT TO MY INSURANCE - AND THEY WOULD SPLIT MY DEDUCTIBLE WITH ME TO REPAIR - REPLACE. REALLY - SAFELITE HAS ALREADY LOOKED AT - AND HAD WRITTEN LETTER AN ESTIMATE - NO ONE EVEN TOOK THE TIME TO LOOK AT. SAD ... BUT HEY AGAIN IF YOU SEE MY VIN INVOLVED IN A HEAD ON OR DRIVER SIDE IMPACTED ACCIDENT - PLEASE MAKE SURE WINDSHIELD AND DRIVER SIDE WINDOW ARE THOROUGHLY LOOKED AT. THANK YOU FOR YOUR HELP AND TIME ! *TR

NHTSA ODI 10469910

WINDSHIELD WIPERS CANNOT BE RAISED WITH HOOD UP, WHICH MAKES CLEARING WINDSHIELD OF SNOW/ICE VERY DIFFICULT, OR EVEN CLEANING THE WINDSHIELD. RAISING WIPERS WILL PEEL PAINT FROM EDGE OF HOOD. *TR

NHTSA ODI 10379967