Home · 2011 Nissan Juke · Complaints

What 153 owners told NHTSA about the 2011 Nissan Juke

These are the actual owner complaints behind this car’s reliability verdict, filed with the federal government, unedited. They’re unverified reports, not confirmed defects: read them as leads for your pre-purchase inspection, not a diagnosis.

All (153)Crash / fire / injury (6)Engine (65)Fuel system (43)Transmission & drivetrain (18)Electrical system (15)Visibility & wipers (9)Speed control (7)Body & structure (6)Airbags (5)Engine & cooling (5)Steering (5)

Newest first · 153 complaints · page 3 of 7

Apr 25, 2018EngineFuel system

TL* THE CONTACT OWNS A 2011 NISSAN JUKE. WHILE DRIVING VARIOUS SPEEDS, A FUEL ODOR WAS PRESENT IN THE VEHICLE. THE VEHICLE WAS TAKEN TO NISSAN BROS (5750 MESMER AVE A, CULVER CITY, CA 90230, (310) 313-3400) WHERE IT WAS DIAGNOSED THAT THE TIMING CHAIN NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOTIFIED AND DID NOT ASSIST. THE APPROXIMATE FAILURE MILEAGE WAS 94,000.

NHTSA ODI 11090165

Apr 17, 2018Fuel systemEngine

TL* THE CONTACT OWNS A 2011 NISSAN JUKE. WHILE DRIVING APPROXIMATELY 70 MPH, THE VEHICLE DECELERATED INDEPENDENTLY AND STALLED. THE VEHICLE WAS TOWED TO AN INDEPENDENT MECHANIC WHERE IT WAS DIAGNOSED THAT THE TURBO FIELDS WERE DAMAGED, WHICH CAUSED OIL TO ENTER THE INTAKE. THE MECHANIC ALSO STATED THAT THE TURBOCHARGER NEEDED TO BE REPAIRED. THE VEHICLE WAS NOT REPAIRED. THE DEALER (FORT WAYNE NISSAN, 260-484-9500) WAS CALLED TO SCHEDULE A REPAIR APPOINTMENT FOR THE FAILURE AND TO BE REPAIRED PER NHTSA CAMPAIGN NUMBER: 18V156000 (FUEL SYSTEM, GASOLINE). THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 98,865. *TT

NHTSA ODI 11088557

Apr 12, 2018Engine

TL* THE CONTACT OWNS A 2011 NISSAN JUKE. WHILE DRIVING APPROXIMATELY 70 MPH, A RATTLING NOISE WAS HEARD COMING FROM THE ENGINE COMPARTMENT AND THE VEHICLE STALLED. THERE WERE NO WARNING INDICATORS ILLUMINATED. THE VEHICLE WAS TOWED TO AN INDEPENDENT MECHANIC WHERE IT WAS DIAGNOSED THAT THE TIMING BELT WAS DAMAGED AND A NEW ENGINE WAS NEEDED. THE VEHICLE WAS TOWED TO THE DEALER (NISSAN OF MCKINNEY, 3800 S. CENTRAL EXPRESSWAY, MCKINNEY, TEXAS 75070) WHERE IT WAS CONFIRMED THAT THE TIMING BELT WAS DAMAGED AND A NEW ENGINE WAS NEEDED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 65,000.

NHTSA ODI 11084748

Apr 12, 2018Transmission & drivetrain

I BROUGHT MY 2011 NISSAN JUKE IN FOR THE THE RECENT FUEL SENSOR RECALL ONLY TO FIND OUT THAT MY TIMING CHAIN NEEDS TO BE REPLACED AS WELL. IT APPEARS THAT I HAVE BEEN DRIVING MY CAR FOR THE LAST FEW YEARS WITH A BAD TIMING CHAIN. MY TIMING CHAIN ISSUE WAS APPARENTLY NOT PART OF THE 2011-2013 NISSIAN JUKE SERVICE CAMPAIGN DESPITE THIS BEING A 2011 NISSAN JUKE.

NHTSA ODI 11084844

Mar 25, 2018Transmission & drivetrainSpeed controlBrakes

THE CARS WHEELS WILL BEGIN TO SKID, AND WHEN I'M DRIVING AT A LONG DISTANCE THE CAR WILL SLOW DOWN AND THEN TURN OFF.

NHTSA ODI 11081162

Feb 2, 2018Fuel system

FUEL PRESSURE SENSOR NEEDS TO BE REPLACED AND CAR WILL START TO LEAK GAS FUMES CAUSING SICKNESS AND CAR COULD POSSIBLY CATCH ON FIRE. NISSAN ISSUED RECALL BUT ONLY TO CERTAIN VIN #S. MY VIN WAS NOT COVERED AND SHOULD HAVE BEEN.

NHTSA ODI 11066722

Jan 30, 2018Engine

BOUGHT THE CAR NEW AND AT 42000 MILE THE TIMING CHAIN WENT BAD. THE ENGINE STARTED TO MAKE A KNOCKING SOUND. THE DEALER SAID IT WAS THE TIMING CHAIN. ITS RIDICULOUS THAT WITH SO LITTLE MILES I HAVE TO PAY FOR A MAJOR REPAIR JOB.

NHTSA ODI 11065889

Jan 16, 2018Fuel system

TL* THE CONTACT OWNS A 2011 NISSAN JUKE. WHEN THE CONTACT ATTEMPTED TO DRIVE THE VEHICLE, AN ODOR OF FUEL EMITTED INTO THE CABIN. THE VEHICLE WAS TAKEN TO NAPOLI NISSAN (688 BRIDGEPORT AVE, MILFORD, CT 06460). THE CONTACT WAS INFORMED THAT THE VEHICLE WAS REPAIRED PER A RECALL IN AUGUST OF 2012 FOR THE FUEL PRESSURE SENSOR WHICH NEEDED TO BE RE-TORQUED OR REPLACED. THE FAILURE WAS RE-TORQUED, BUT THE FAILURE RECURRED. THE MANUFACTURER STATED THAT THEY WOULD NOT COVER THE REPAIR COST. THE RECALL DETAILS WERE NOT PROVIDED. THE APPROXIMATE FAILURE MILEAGE WAS 90,000.

NHTSA ODI 11063058

Jan 2, 2018Engine

TL* THE CONTACT OWNS A 2011 NISSAN JUKE. WHILE DRIVING 15 MPH, THE VEHICLE STOPPED AND STALLED WITHOUT WARNING. THE VEHICLE WAS PULLED OVER TO A SHOULDER LANE WHERE IT WAS ABLE TO RESTART. THE VEHICLE WAS TAKEN TO BURLESON NISSAN (300 N BURLESON BLVD, BURLESON, TX 76028) WHERE IT WAS DIAGNOSED THAT THE TURBO FAILED AND NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE AND A CASE WAS OPENED. THE FAILURE MILEAGE WAS APPROXIMATELY 130,000.

NHTSA ODI 11058098

Nov 3, 2017Engine

I WAS TRAVELING ON THE INTERSTATE AND IT STARTED LOOSING POWER AND SMOKING REALLY BAD SO I PULLED OFF THE ROAD AND CALLED A TOW TRUCK. HAD IT PULLED TO THE SHOP. THEY SAID THE TURBO WENT OUT. HAD IT REPLACED. DROVE IT 2 WEEKS AND IT STARTED DOING THE SAME THING. SET ON THE ROAD FOR 3 HOURS. HAD IT TOWED AGAIN TO THE SHOP. HE SAID THE TURBO WENT OUT AGAIN. BEEN THERE FOR 2WEEKS ALREADY. LOST MY JOB BECAUSE I COULDN'T GET TO WORK. HAD NO WAY SO RIGHT NOW I'M WITHOUT RIDE. ILLY HAS AROUND 65,000 ON IT

NHTSA ODI 11043111

Oct 12, 2017Engine

TL* THE CONTACT OWNS A 2011 NISSAN JUKE. WHILE DRIVING 25 MPH, THE VEHICLE SHOOK VIOLENTLY AND THE ENGINE STALLED. THE CONTACT STATED THAT THE SERVICE ENGINE INDICATOR ILLUMINATED. THE VEHICLE WAS ABLE TO RESTART, BUT FAILED TO ACCELERATE WHEN THE ACCELERATOR PEDAL WAS DEPRESSED. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC WHERE IT WAS DIAGNOSED THAT THE TURBO FAILED AND NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE AND ADVISED THE CONTACT TO GET A DIAGNOSTIC TEST FROM THE LOCAL DEALER. THE DEALER WAS NOT NOTIFIED. THE FAILURE MILEAGE WAS APPROXIMATELY 84,454.

NHTSA ODI 11033122

Aug 22, 2017Electrical system

DOOR LATCH AND LOCKS NOT WORKING PROPERLY. SERVICE BULLETINS (3) WERE ISSUED BUT I WAS NEVER INFORMED AND NISSAN WON'T COVER THE COST OF THE REPAIRS. CAR IS PARKED. I TOLD NISSAN THIS IS A SAFETY ISSUE CAUSE PASSENGERS CAN NOT GET OUT OF THE CAR AT TIMES.

NHTSA ODI 11018857

Aug 11, 2017Engine

TL* THE CONTACT OWNS A 2011 NISSAN JUKE. WHILE DRIVING, THE VEHICLE SUDDENLY LOST POWER AND WOULD NO LONGER ACCELERATE. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC WHO DIAGNOSED THAT THE TURBOCHARGER SENSOR BRACKET FRACTURED. THE MECHANIC WAS ABLE TO APPLY A TEMPORARY REMEDY TO THE VEHICLE, WHICH LATER FAILED. THE VEHICLE WAS LATER TAKEN TO FENTON NISSAN LOCATED IN OKLAHOMA CITY, OKLAHOMA WHERE IT WAS DIAGNOSED THAT THE TURBO CHARGER WAS DAMAGED AND NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE CONTACT WAS INFORMED THAT THE VIN WAS NOT INCLUDED IN NHTSA CAMPAIGN NUMBER: 11V583000 (ENGINE), ALTHOUGH THE FAILURES WERE IDENTICAL. THE FAILURE MILEAGE WAS 95,000.

NHTSA ODI 11014672

Jun 15, 2017Fuel system

DOSE NOT EVEN GET CLOSE TO THE EST GAS MILAGE SHOULD 25CITY 30 HIGHWAY IT REALLY GEYS 18 CITY AND 22/23 HIGHWAY

NHTSA ODI 10995270

Jun 5, 2017Fuel system

NOTE LONG AGO., MY CAR WAS TAKEN FOR AN OIL CHANGE. AFTERWARDS OIL BEGAN TO APPEAR ON THE GROUND. I TOOK THE VEHICLE BACK. I WAS CHARGED $163.OO FOR DIAGNOSTIC BUT NEVER GIVEN A INVOICE ADDRESS THE ISSUE EXCEPT TO SAY CHECK ENGINE LIGHT WAS ON WITH CODE PO 1113. PO11C AND PO 171.THEY REPLACED SOMETHING BUT ONLY GAVE A RECEIPT FOR A DIAGNOSIS. THEN I RECEIVED A MONTH LATER, A NOTICE ABOUT AN EVAPORATIVE EMISSON VAPOR VENT TUBE. I BELIEVE I SHOULD RECEIVE THE MONEY RETURNED FOR THE DIAGNOSIS BECAUSE IT WAS THE ERROR OF THE DEALERSHIP AND I NEED A COPY OF THE WORK PERFORMED FOR MY RECORDS; WHICH WAS NOT PROVIDED EXCEPT WHAT WAS MENTIONED ABOVE.

NHTSA ODI 10993308

May 30, 2017Fuel system

TL* THE CONTACT OWNS A 2011 NISSAN JUKE. THE CONTACT SMELLED STRONG FUEL FUMES INSIDE THE VEHICLE. THE VEHICLE WAS TAKEN TO EXECUTIVE JEEP (900 UNIVERSAL DR N SUITE B, NORTH HAVEN, CT 06473 (203) 239-5213) WHERE IT WAS DIAGNOSED THAT THE FUEL PRESSURE SENSOR NEEDED TO BE REPLACED, AND THAT THE VEHICLE WAS EXCLUDED FROM NHTSA CAMPAIGN NUMBER: 12V069000 (FUEL SYSTEM, GASOLINE). THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 47,000.

NHTSA ODI 10992137

May 18, 2017Engine

TL* THE CONTACT OWNS A 2011 NISSAN JUKE. WHILE DRIVING APPROXIMATELY 45 MPH, THE VEHICLE BEGAN TO LOSE POWER. WHEN THE CONTACT CAME TO A STOP, THE VEHICLE STALLED. THE CONTACT WAS ABLE TO RESTART THE VEHICLE. THE CONTACT STATED THAT THE FAILURE RECURRED WHILE APPROACHING A STOP AND THE VEHICLE BEGAN TO PUT ITSELF IN LIMP MODE. THE DEALER DIAGNOSED THAT THE WELD DETACHED FROM THE TURBO. THE DEALER ALSO INFORMED THE CONTACT THAT THE FAILURE WAS RELATED TO NHTSA CAMPAIGN NUMBER: 11V583000 (ENGINE AND ENGINE COOLING); HOWEVER, THE VIN WAS NOT INCLUDED. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 84,000.

NHTSA ODI 10986293

May 5, 2017Fuel system

I HAVE A NISSAN JUKE 2011 AND HAD TO REPLACE THE FUEL PRESSURE SENSOR BECAUSE IT WAS LEAKING GAS. I FEARED FOR MY SAFETY AND THE SAFETY OF PASSENGERS. NISSAN REFUSED TO REPAIR MY VEHICLE BECAUSE MY CAR WAS NOT APART OF THE VIN NUMBER SELECTED FOR RECALL. I HAD THE SAME PROBLEM AND COULD HAVE BEEN KILLED. THEY SHOULD BE RESPONSIBLE. GRAINGER NISSAN, 1550 CHATHAM PARKWAY, SAVANNAH, GA, 912-358-5858 REPAIRED MY VEHICLE. NISSAN NEED TO REFUND MY MONEY

NHTSA ODI 10983746

May 3, 2017Fuel system

TL* THE CONTACT'S WIFE OWNS A 2011 NISSAN JUKE. ON SEVERAL OCCASIONS, THE VEHICLE SMELLED OF FUEL. THE CONTACT STATED THAT THE FUEL ODOR BECAME STRONG AND SPREAD THROUGHOUT THE VEHICLE. THERE WERE NO WARNING INDICATORS ILLUMINATED. THE VEHICLE WAS TAKEN TO THE DEALER WHERE IT WAS DIAGNOSED THAT THE FUEL PRESSURE SWITCH NEEDED TO BE REPLACED. THE VEHICLE WAS REPAIRED BUT THE ISSUE RECURRED. THE CONTACT REFERENCED NHTSA CAMPAIGN NUMBER: 12V069000 (FUEL SYSTEM, GASOLINE). THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS 51,000.

NHTSA ODI 10983245

Apr 22, 2017Speed control

SEVERAL TIMES MY 2011 NISSAN JUKE SL AWD HAS LOST SIGNIFICANT POWER. EVERY TIME IT HAPPENED SPEED DROPPED TO APPROX. 20MPH. THESE WERE ALSO ON INTERSTATE DRIVES WHERE QUICK DECELERATION IS VERY DANGEROUS. IT IS MY UNDERSTANDING THAT NISSAN DID RECALL JUKES WITH THE SAME ISSUE BUT MY VEHICLE WAS NOT INCLUDED. I HAVE READ MANY COMPLAINTS ON, THE INTERNET, ABOUT THE SAME PROBLEM AND THOSE PEOPLE WERE NOT INCLUDED IN THE RECALL. I WOULD APPRECIATE CONSIDERATION OF INVESTIGATION INTO POSSIBLE EXTENSION OF THE RECALL. THANK YOU.

NHTSA ODI 10979917

Mar 21, 2017Fuel system

VEHICLE EXPERIENCED ODOR OF RAW GASOLINE IN VENTILATION SYSTEM TO PASSENGER COMPARTMENT WHILE VEHICLE WAS ON, PARTICULARLY AFTER STARTUP. THIS ODOR COULD ALSO BE SMELLED ON THE EXTERIOR OF THE VEHICLE. VEHICLE WAS TAKEN TO DEALER AND IT WAS DETERMINED THAT A FUEL PRESSURE SENSOR LEAK WAS THE PROBLEM AND PERFORMED REPAIR. AFTER THE VEHICLE WAS REPAIRED, A WEB SEARCH SHOWED THAT THIS SAME PROBLEM HAD A SAFETY RECALL ON THIS SAME VEHICLE (12V-069), BUT THIS VEHICLE JUST "OUT OF THE VIN RANGE" FOR THE RECALL. THE SAFETY RECALL SHOULD BE EXTENDED AND OWNERS ADVISED OF THIS SAFETY ISSUE THAT MAY OCCUR, POTENTIALLY CAUSING A FIRE.

NHTSA ODI 10967512

Mar 15, 2017Body & structure

DURING RAIN, WATER LEAKS AND WILL DRIP RIGHT ON TOP OF FEET AREA UNDER THE DRIVER SIDE DASH, RIGHT ONTO OUR FOOT. MANY USER ALSO HAVE THE SAME ISSUE AS REPORTED ON THE JUKEFORUMS.COM

NHTSA ODI 10966189

Mar 8, 2017

WHILE DRIVING ON THE HIGHWAY THE SUNROOF ON MY 2011 NISSAN JUKE EXPLODED. IT SOUNDED LIKE SOMEONE HAD SHORT MY CAR. THANKFULLY THE SHADE WAS CLOSED OR THE GLASS WOUND HAVE FALLEN DOWN WHILE DRIVING, CAUSING AN INJURY OR POSSIBLE CRASH. THE EXTREME NOISE ITSELF WAS VERY SCARY AND COULD HAVE RESULTED IN A CRASH DUE TO BEING SO STARTLED.

NHTSA ODI 10959659

Mar 6, 2017Engine

MY TURBO BECAME FAULTY AFTER ONLY 67,000 MILES. THE CAR SOUNDS AND FEELS LIKE IT COULD STALL AT ANY TIME. THERE WAS A RECALL FOR THIS BUT ONLY COVERING JUKES MANUFACTURED THROUGH MAY OF 2011, MINE WAS MANUFACTURED IN JULY OF 2011. THIS REPAIR IS ESTIMATED TO COST $2500.00.

NHTSA ODI 10958771

Feb 9, 2017Speed controlEngine

TL* THE CONTACT OWNS A 2011 NISSAN JUKE. THE CONTACT STATED THAT THE ENGINE WAS IDLING LOW. THE VEHICLE WAS TAKEN TO THE DEALER WHO, INITIALLY, WAS UNABLE TO REPLICATE THE FAILURE. WHEN THE VEHICLE WAS TAKEN BACK TO THE DEALER, IT WAS DIAGNOSED THAT THE TURBO CHARGER NEEDED TO BE REPLACED. THE MANUFACTURER AND THE DEALER INDICATED THAT THE VEHICLE WAS EXCLUDED FROM A MANUFACTURER RECALL AND PROVIDED NO SOLUTION. THE APPROXIMATE FAILURE MILEAGE WAS 56,000. UPDATED 05/10/17*LJ UPDATED 11/06/2017*JS *CN

NHTSA ODI 10953749

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Working with the data? Download all 153 complaints as CSV · fetched from NHTSA July 25, 2026

How to use these: a complaint is one owner’s report, filed voluntarily and published unverified. Patterns matter more than any single story. If several owners describe the same failure at similar mileage, put that system at the top of your pre-purchase inspection list. Back to the full 2011 Nissan Juke verdict →