What 773 owners told NHTSA about the 2011 Chrysler Town And Country

WHEN STARTING VEHICLE,IT ACTS LIKE THE BATTERY IS DEAD, THE STARTER CLICKS SEVERAL TIMES THEN STARTS LIKE NORMAL....UPDATED 11/13/15 *BF UPDATED 1/4/2015 *JS

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TL* THE CONTACT OWNS A 2011 CHRYSLER TOWN AND COUNTRY. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 14V234000 (ELECTRICAL SYSTEM); HOWEVER, THE PART TO DO THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS NOTIFIED OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE.

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THE BLIND SPOT DETECTION SYSTEM STOPPED WORKING. UPON FURTHER INVESTIGATION, IT WAS DETERMINED THAT BOTH SENSORS IN THE REAR QUARTER PANELS AND 1 PLUG NEED TO BE REPLACED. THE RIGHT REAR SENSOR WAS COMPLETED CORRODED THROUGH AND SEPARATED APART. THE PLUG FOR THIS SENSOR IS ALSO MELTED FROM THE CORROSION. THE LEFT REAR SENSOR HAS A LARGE BULGE IN THE PLASTIC FROM OVER HEATING. I CONTACTED THE DEALER AND WAS TOLD THAT THIS IS A KNOWN PROBLEM BUT THERE IS NO RECALL. THE ESTIMATE OVER THE PHONE WAS $3,000.00

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TL* THE CONTACT OWNS A 2011 CHRYSLER TOWN AND COUNTRY. THE CONTACT STATED THAT WHILE DRIVING AT 60 MPH, THE VEHICLE STALLED. THE VEHICLE WAS ABLE TO RESTART AFTER THREE ATTEMPTS. THE FAILURE RECURRED ON MULTIPLE OCCASIONS. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC WHERE IT WAS DIAGNOSED THAT THE TOTALLY INTEGRATED POWER MODULE FAILED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS 80,000.

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TL* THE CONTACT OWNS A 2011 CHRYSLER TOWN AND COUNTRY. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 14V234000 (ELECTRICAL SYSTEM); HOWEVER, THE PART TO DO THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE.

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TL* THE CONTACT OWNS A 2011 CHRYSLER TOWN AND COUNTRY. WHILE DRIVING AT APPROXIMATELY 40 MPH, THERE WAS A LOUD ABNORMAL NOISE AND SMOKE COMING FROM THE BRAKES. THE VEHICLE WAS TAKEN TO THE DEALER FOR DIAGNOSTIC TESTING AND REPAIRED. THE DETAILS OF THE REPAIRS WERE UNKNOWN. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 30,000.

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TL* THE CONTACT OWNS A 2011 CHRYSLER TOWN AND COUNTRY. WHILE DRIVING 20 MPH, THE VEHICLE STALLED WITHOUT WARNING. THE CONTACT WAS ABLE TO MANEUVER TO THE SHOULDER OF THE ROAD AND SUCCESSFULLY RESTARTED THE VEHICLE AFTER SEVERAL ATTEMPTS. THE VEHICLE WAS TOWED TO AN INDEPENDENT MECHANIC WHERE IT WAS DIAGNOSED THAT THE TIPM FUSE BOX NEEDED TO BE REPLACED. THE VEHICLE WAS REPAIRED; HOWEVER, THE FAILURE RECURRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 107,000.

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BLIND SPOT MONITORING SYSTEM FAILED. WARNING TRIANGLES IN BOTH OUTSIDE MIRRORS STAY ON CONSTANTLY. MENU SHOWED MESSAGE TO SERVICE BLIND SPOT MONITORING SYSTEM. FROM RESEARCH ON THE INTERNET PREMATURE FAILURE OF THIS SYSTEM IS COMMON, AND VERY EXPENSIVE. THERE SHOULD BE A RECALL SINCE IT IS A SAFETY SYSTEM.

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TL* THE CONTACT OWNS A 2011 CHRYSLER TOWN AND COUNTRY. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 14V234000 (ELECTRICAL SYSTEM); HOWEVER, THE PART TO DO THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS NOT MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE.

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TOOK CAR BACK IN FOR RECALL BACK VENT WINDOWS THEN THE SIDE BLIND SPOT STARTED ACTING UP SAID IT HAD NOTHING TO DO WITH THE RECALL THEN WHEN THEY FINALLY PUT THE RECALL PIECE ON THE BLIND SPOT LIGHTS STAYED ON ALL THE TIME, TOOK IT BACK COST ME $80 FOR THEM TO ANALYZE THE PROBLEM CONNECTORS ARE CORRODED $2400 TO FIX SO THEY WERE DISCONNECTED 2 WKS LATER THE REVERSE CAMERA DOESN'T WORK WHAT NEXT, DID FIND OUT THAT CHRYSLER KNEW THIS WAS A PROBLEM NOW THEY PUT SOME KIND OF PROTECTOR ON THE CONNECTIONS TO HELP FROM SALT CORROSION CHRYSLER WILL NOT HELP AT ALL TOLD ELECTRICAL SYSTEM WARRANTY IS OUT DATED...UPDATED 07/30/15 *BF UPDATED 9/24/15 *JS

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CAR WOULD NOT START OR TURN OVER, AIR BAG LIGHT CAME ON!

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BLIND SPOT DETECTION SYSTEM FAILURE. THE SYSTEM HAD FAILED 8 MONTHS AGO AND NEEDED A CORRODED BLIND SPOT SENSOR ($1200) REPLACED. THE SYSTEM FAILED AGAIN AFTER 5 MONTHS. I JUST TURNED IT OFF TO AVOID THE CONSTANT WARNING CHIMES. LAST WEEK WHILE DRIVING SMOKE APPEARED IN THE REAR OF THE VEHICLE. I STOPPED AND OPENED THE TAILGATE TO CLEAR THE SMOKE. THE INFO CENTER WARNED THAT THE REAR PARKING ASSIST SYSTEM HAD FAILED, AND THE REAR BACK UP CAMERA ALSO NO LONGER WORKED. THE DEALER SAYS BOTH BLIND SPOT SENSORS AND THE REAR WIRE HARNESS NEED TO BE REPLACED. THIS IS A VERY EXPENSIVE REPAIR FOR A 4 YEAR OLD VEHICLE.

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TL* THE CONTACT OWNS A 2011 CHRYSLER TOWN AND COUNTRY. THE CONTACT RECEIVED A NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 14V234000 (ELECTRICAL SYSTEM). THE CONTACT STATED THAT THE PART NEEDED TO REMEDY THE VEHICLE WAS UNAVAILABLE. THE MANUFACTURER WAS NOT MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE.

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TL* THE CONTACT OWNS A 2011 CHRYSLER TOWN AND COUNTRY. AFTER THE IGNITION KEY WAS TURNED TO THE OFF POSITION AND DISENGAGED FROM THE VEHICLE, THE VEHICLE RESTARTED INDEPENDENTLY. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 52,445.

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THE BACKUP CAMERA WAS NOT DISPLAYING ON THE MONITOR. THE FUSE WAS BURNT OUT. WHEN THE FUSE WAS REPLACED SMOKE POURED OUT OF THE RIGHT REAR TAILLIGHT. DEALER SERVICE SAID THE SHORT IS BEING CAUSED BY CORRODED BLIND SPOT DETECTOR MODULE. THE BLIND SPOT DETECTOR MODULES HAD NOT FUNCTIONED FOR SEVERAL MONTHS.

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TL* THE CONTACT OWNS A 2011 CHRYSLER TOWN AND COUNTRY. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 14V234000 (ELECTRICAL SYSTEM); HOWEVER, THE PART WAS NOT AVAILABLE TO PERFORM THE REPAIR. THE MANUFACTURER WAS NOT NOTIFIED. THE CONTACT HAD NOT EXPERIENCED A FAILURE.

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TL* THE CONTACT OWNS A 2011 CHRYSLER TOWN AND COUNTRY. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 14V234000 (ELECTRICAL SYSTEM). THE CONTACT STATED THAT THE PART NEEDED TO REMEDY THE VEHICLE WAS UNAVAILABLE. THE MANUFACTURER WAS NOT MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE.

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IN AUGUST 2014 AND AGAIN IN JANUARY 2015 I RECEIVED LETTERS FROM CHRYSLER CONCERNING A RECALL FOR THE REAR QUARTER VENT WINDOW SWITCH. I'VE CHECKED REGULARLY WITH MY DEALER WHO KEEPS TELLING ME THE PARTS ARE ON BACK ORDER. AS THIS IS A POTENTIAL FIRE HAZARD I AM GREATLY CONCERNED IT IS TAKING SO LONG TO RESOLVE

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TL* THE CONTACT OWNS A 2011 CHRYSLER TOWN AND COUNTRY. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 14V234000 (ELECTRICAL SYSTEM); HOWEVER, THE PART NEEDED TO DO THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. UPDATED 7/16/15*CN THE CONSUMER STATED THE REAR QUARTER VENT WINDOW SWITCH WAS DISCONNECTED A YEAR AGO. UPDATED 08/06/15*JB

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BLIND SPOT SENSOR NOT WORKING, HAS BEEN ON BACKORDER WITH DEALER FOR MONTHS

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I WAS DRIVING WITH MY CHILDREN THROUGH A PARKING LOT WHEN OUR VAN STARTED MAKING A HORRIBLE SOUND....WHEN I PULLED OFF TO THE SIDE AND GOT OUT I SAW THAT THE RIGHT REAR TIRE WASN'T WHERE IT SHOULD BE AND THERE WAS A MEDAL PART HANGING DOWN. WE HAD THE VAN TOWED TO MY MECHANIC, DAVE GRANDOMINICO, CONTACT #614-882-9965, WHO LOOKED AT OUR VAN THE NEXT DAY AND SAID THAT THERE WERE ONLY 2 BOLTS IN THE TRAILING ARM AND THOSE TWO BOLTS SNAPPED. HE SAID THAT THERE SHOULD HAVE BEEN 4 BUT IT HE COULD SEE THAT THERE WAS NEVER 4 (NO MARKINGS OR SCRATCHES WHERE THERE WAS NO BOLTS INDICATING THEY HAD NEVER BEEN ADDED). DAVE RECOMMENDED THAT WE TAKE THE VAN TO A CHRYSLER DEALERSHIP SO THEY COULD DOCUMENT THE MANUFACTURING PROBLEM. DAVE THEN INSTALLED 2 BOLTS IN TO THE SLOTS WHERE THERE WAS NONE (SO THAT WE COULD DRIVE IT TO CHYRSLER); HE LEFT THE 2 SNAPPED BOLTS IN PLACE. HOWEVER, WHEN WE TOOK THE VAN TO CHRYSLER, THEY TOLD US (IN SO MANY WORDS) THAT WE COULDN'T PROVE THAT THERE WAS ONLY 2 BOLTS (SINCE DAVE HAD INSTALLED 2 NEW BOLTS), AND THEREFORE WE WOULD HAVE TO PAY $400 - $500 FOR A REPAIR AND THEY WERE TAKING NO RESPONSIBILITY FOR THE MATTER OUTSIDE OF REPAIRING IT.

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I RECEIVED A SAFETY RECALL FOR THE REAR QUARTER VENT WINDOW SWITCH. WHEN WE WENT TO THE DEALER TO MAKE AN APPOINTMENT TO HAVE IT REPLACED, THEY TOLD US THEY HAVE REQUESTED THIS PART NUMEROUS TIMES WITH NO SUCCESS.

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TL* THE CONTACT OWNS A 2011 CHRYSLER TOWN AND COUNTRY. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 14V234000 (ELECTRICAL SYSTEM) AND STATED THAT THE DEALER DISCONNECTED THE REAR QUARTER VENT WINDOW SWITCH MONTHS AGO, BUT THE PART WAS NOT AVAILABLE WITHIN A REASONABLE TIMEFRAME TO COMPLETE THE RECALL REPAIR. THE DEALER DID NOT GIVE A SPECIFIC DATE FOR WHEN THE PART WOULD BECOME AVAILABLE. THE MANUFACTURER WAS CONTACTED AND COULD NOT PROVIDE AN ESTIMATED DATE FOR WHEN THE CONTACTS VEHICLE WOULD RECEIVE THE RECALL REPAIR. THE CONTACT HAD NOT EXPERIENCED A FAILURE.

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TL* THE CONTACT OWNS A 2011 CHRYSLER TOWN AND COUNTRY. THE CONTACT STATED THE DRIVER AND PASSENGER SIDE WARNING INDICATORS, WHICH ALERTED WHEN A VEHICLE WAS NEAR, ILLUMINATED CONTINUOUSLY. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 42,000.

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BLIND SPOT MONITORING INTERMITTENTLY WORKING. VERY DANGEROUS FOR LANE CHANGES

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