Home · 2011 Chrysler Town And Country · Complaints

What 773 owners told NHTSA about the 2011 Chrysler Town And Country

These are the actual owner complaints behind this car’s reliability verdict, filed with the federal government, unedited. They’re unverified reports, not confirmed defects: read them as leads for your pre-purchase inspection, not a diagnosis.

All (773)Crash / fire / injury (31)Electrical system (523)Fuel system (110)Engine (107)Brakes (54)Transmission & drivetrain (39)Body & structure (37)Airbags (24)Steering (21)Visibility & wipers (19)Electronic Stability Control (esc) (18)

Newest first · 773 complaints · page 18 of 31

Aug 19, 2015Electrical system

TL* THE CONTACT OWNS A 2011 CHRYSLER TOWN AND COUNTRY. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 14V234000 (ELECTRICAL SYSTEM); HOWEVER, THE PART NEEDED TO DO THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS NOTIFIED OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE.

NHTSA ODI 10749837

Aug 18, 2015Electrical system

TL* THE CONTACT OWNS A 2011 CHRYSLER TOWN AND COUNTRY. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 14V234000 (ELECTRICAL SYSTEM) HOWEVER, THE PART NEEDED TO DO THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS NOT NOTIFIED OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE.

NHTSA ODI 10749474

Aug 18, 2015Electrical system

TL* THE CONTACT OWNS A 2011 CHRYSLER TOWN AND COUNTRY. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 14V234000 (ELECTRICAL SYSTEM); HOWEVER, THE PART NEEDED TO PERFORM THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT FOR THE RECALL REPAIR. THE MANUFACTURER WAS NOT NOTIFIED OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE.

NHTSA ODI 10749526

Aug 18, 2015Electrical system

TL* THE CONTACT OWNS A 2011 CHRYSLER TOWN AND COUNTRY. THE CONTACT STATED THAT WHILE PARKED, A STRONG BURNING ODOR EMITTED FROM THE VENT WINDOW SWITCH IN THE DRIVER'S DOOR ARM REST. THERE WERE NO FLAMES VISIBLE. THE VEHICLE WAS TAKEN TO THE DEALER, WHERE THE VENT WINDOW SWITCH IN THE DOOR ARM REST WAS DISCONNECTED. THE VIN WAS INCLUDED IN NHTSA CAMPAIGN NUMBER: 14V234000 (ELECTRICAL SYSTEM) HOWEVER, THE PART NEEDED TO PERFORM THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS NOT NOTIFIED OF THE ISSUE. THE FAILURE MILEAGE WAS UNAVAILABLE. MA 10/15/2015 *CN

NHTSA ODI 10749530

Aug 17, 2015Electrical system

THIS IS IN REGARDS TO A SAFETY RECALL. FOR THE REAR QUARTER VENT WINDOW SWITCH. AFTER TALKING TO JOHNSON AND SONS 1910 WEST GRAND AVE., WISCONSIN RAPIDS, WI 54495. (888)544-6369 TWICE FOR AN APPOINTMENT I WAS TOLD THERE IS A TWO YEAR WAIT!!!! SINCE THEN THE SWITCH STOPPED WORKING. THE VENTS HAD TO BE MANUALLY CLOSED. AND NOW DO NOT WORK AT ALL. THIS NOT AN ACCEPTABLE OR REASONABLE TIME TO WAIT FOR THE PART. I COULD FIX IT MYSELF IF I HAD THE PART. PLEASE CHECK INTO THIS MATTER. THANK YOU. *TR

NHTSA ODI 10749299

Aug 14, 2015Electrical systemFuel system

BATTERY FAILURE LAST MONTH FOLLOWED BY A TIPM FAILURE THIS MONTH. BATTERY COST ME $220 TO REPLACE. I FOUND OUT IT COULD HAVE BEEN CAUSED BY THE TIPM FAILURE. 8/12/15 COULD NOT START CAR. I TOOK IT BACK TO THE DEALER AND THEY TOLD ME THE TIPM WAS NOT SENDING A SIGNAL TO THE FUEL PUMP AND HAD TO BE REPLACED. IT WAS NOT COVERED AND IT COST ME $1050.05 TO REPLACE. THIS SEEMS TO BE A MAJOR ISSUE WITH CHRYSLER VEHICLES.

NHTSA ODI 10748678

Aug 13, 2015Electrical system

TL* THE CONTACT OWNS A 2011 CHRYSLER TOWN AND COUNTRY. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 14V234000 (ELECTRICAL SYSTEM); HOWEVER, THE PART NEEDED TO DO THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS NOT MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE.

NHTSA ODI 10748358

Aug 13, 2015Electrical systemAirbags

TL* THE CONTACT OWNS A 2011 CHRYSLER TOWN AND COUNTRY. THE CONTACT RECEIVED A NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 14V373000 (AIR BAGS, ELECTRICAL SYSTEM); HOWEVER, THE PART NEEDED WAS NOT AVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS NOT NOTIFIED. THE CONTACT HAD NOT EXPERIENCED THE FAILURE.

NHTSA ODI 10748378

Aug 10, 2015Electrical system

TL* THE CONTACT OWNS A 2011 CHRYSLER TOWN AND COUNTRY. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 14V234000 (ELECTRICAL SYSTEM) HOWEVER, THE PART TO DO THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS NOT MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE.

NHTSA ODI 10747352

Aug 9, 2015Electrical system

WHEN EITHER USING THE KEYLESS ENTRY CONTROL OR USING THE INTERIOR DOOR LOCK CONTROLS THE RH FRONT PASSENGER DOOR WILL NOT LOCK/UNLOCK USING THE ELECTRONIC CONTROLS. HAD BEEN FUNCTIONAL UP TO THIS POINT IN TIME. HAVE TO MANUALLY PUSH DOWN THE LOCK BUTTON AND TO UNLOCK , HAVE TO REACH OVER AND PULL THE DOOR HANDLE IN ORDER TO UNLOCK THE DOOR. APPARENTLY A VERY COMMON COMPLAINT FOR THIS MODEL.

NHTSA ODI 10747263

Aug 8, 2015Electrical system

THIS IS WITH REGARD TO A CHRYSLER REAR QUARTER VENT WINDOW SWITCH SAFETY RECALL P25/NHTSA 14V-234. WE RECEIVED THE RECALL AROUND MAY 2014 AND WENT TO THE LOCAL DEALER SHORTLY AFTER. THEY DID NOT HAVE THE PART SHIPPED FROM CHRYSLER AND DISCONNECTED OUR VENT WINDOW SWITCH AS A SAFETY MEASURE UNTIL THE PART COMES IN. WE HAVE CHECKED NUMEROUS TIMES AND THEY STILL HAVE NOT RECEIVED THE PARTS FROM CHRYSLER AS OF AUGUST 2015. THE DEALER APPEARS TO HAVE DONE WHAT THEY CAN AND THE HOLD UP HAS BEEN WITH CHRYSLER.

NHTSA ODI 10747156

Aug 7, 2015Engine

WE HAVE OWNED OUR VAN FOR 3 WEEKS. IT HAS BEEN IN THE SHOP ONCE ALREADY AND I HAVE ANOTHER CALL INTO THE DEALERSHIP. STARTING 07/2015 THE VAN WOULD NOT START EASILY, THREE TIMES ONCE I HAD IT STARTED AND WAS PHYSICALLY DRIVING IT SHUT DOWN. WE HAD IT BROUGHT IN FOR SERVICE AND THEY FIXED THE AIR FILTER. WHEN IT WAS RETURNED IT RAN OKAY FOR TWO DAYS AND THEN THE PROBLEMS BEGAN AGAIN. TODAY I DROVE THE VAN TO AND FROM THE GROCERY STORE. I WENT TO PUT THE VAN IN MY GARAGE AND IT WILL NOT START AT ALL. THE ENGINE TRIES BUT NEVER STARTS. THE LIGHTS COME ON, WINDOWS GO UP AND DOWN AND THE DOORS CAN LOCK. IT JUST WONT START.

NHTSA ODI 10747141

Aug 1, 2015Electrical system

WHILE TRAVELING ON AN INTERSTATE HIGHWAY, THE CHECK ENGINE LIGHT LIT-UP ON THE DASH. I PULLED OFF THE ROAD AND CALLED MY DEALER WHICH WAS LOCATED 15 MILES AWAY AND WAS TOLD THAT I MAY NOT MAKE IT BACK TO THEM FOR SERVICE. THE ENGINE WOULD QUIT. I DID DRIVE TO THE DEALER WITHOUT INCIDENT. THE ALTERNATOR WAS REPLACED BY THE DEALER AT A COST OF $577.35. THE CAUSE OF THE FAILURE OF THE ALTERNATOR WAS NOT IDENTIFIED, 14V-634 DOES NOT INCLUDE THE TOWN AND COUNTRY BUT INCLUDES OTHER CHRYSLER, DODGE AND JEEP VEHICLES OF THE SAME YEAR. I AM REQUESTING THAT THIS VEHICLE BE CONSIDERED FOR THIS RECALL.

NHTSA ODI 10745527

Jul 30, 2015Electrical systemAirbags

TL* THE CONTACT OWNS A 2011 CHRYSLER TOWN AND COUNTRY. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 14V373000 (AIR BAGS, ELECTRICAL SYSTEM); HOWEVER, THE PART TO DO THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS NOT MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE.

NHTSA ODI 10745014

Jul 23, 2015Electrical systemLightsBody & structure

TURN SIGNAL LAMP ON BOTH MIRRORS DEFECTIVE. COVER COMES OFF EXPOSING THE ELECTRICAL BOARD WITH THE LIGHTS. BOTH SIDES NOT FUNCTIONING. THIS APPEARS TO BE A COMMON ISSUE ON THE INTERNET. WE HAVE A CHRYSLER MAXIMUM CARE PLAN WHICH IT THE BEST WARRANTY CHRYSLER OFFERS BUT THIS PART IS NOT COVERED. THIS ITEM IS FOR ADDED SAFETY BUT NOT FUNCTIONING AND I'M CONCERNED EXPOSED ELECTRICAL BOARDS TO THE WEATHER COULD CAUSE A SHORT OR FIRE.

NHTSA ODI 10736041

Jul 21, 2015SteeringElectrical systemAirbags

SO, STARTED WITH KEY FOBS NOT WORKING NEXT WAS THE AIR BAG LIGHT GOING OFF AND ON AND NOW IT WONT EVEN START. AFTER LETTING THE VAN SIT FOR A WILE IT WILL START HOWEVER NOW IT WILL JUST SHUT OFF WILE DRIVING.

NHTSA ODI 10735459

Jul 21, 2015Electrical system

BLIND SPOT INDICATORS BEGAN TO MALFUNCTION WITH INDICATORS IN MIRRORS REMAINING ON, AND DRIVER INFORMATION SYSTEM STATING THE BLIND SPOT INDICATOR SYSTEM FAILED. ALSO LOST REAR BACK-UP CAMERA SHORTLY THEREAFTER. PURCHASED THIS VAN AS A REPLACEMENT TO MY 2005 T&C WITH 280,000 MILES.

NHTSA ODI 10735551

Jul 20, 2015Visibility & wipers

TL* THE CONTACT OWNS A 2011 CHRYSLER TOWN AND COUNTRY. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 14V234000 (VISIBILITY); HOWEVER, THE PART TO DO THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE.

NHTSA ODI 10735167

Jul 17, 2015Electrical system

THE LOW PRESSURE WARNING LIGHT AND CHIMES REPEATEDLY GO ON AND OFF, SEVERAL TIMES A MINUTE, WHILE DRIVING WHEN THE TIRES ARE AT CORRECT PRESSURE. IT IS INCREDIBLY DISTRACTING WHILE DRIVING.

NHTSA ODI 10734777

Jul 17, 2015Electrical system

TL* THE CONTACT OWNS A 2011 CHRYSLER TOWN AND COUNTRY. THE CONTACT STATED THAT THE VEHICLE FAILED TO SHUT OFF IN THE OFF MODE AND THE KEY HAD TO BE REMOVED IN ORDER TO SHUT OFF THE VEHICLE. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC WHO DIAGNOSED THAT THE FIRMWARE NEEDED TO BE RE-FLASHED. THE VEHICLE WAS NOT REPAIRED. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 14V234000 (ELECTRICAL SYSTEM); HOWEVER, THE PART TO DO THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE FAILURE MILEAGE WAS 50,000.

NHTSA ODI 10734823

Jul 16, 2015Electrical system

TL* THE CONTACT OWNS A 2011 CHRYSLER TOWN AND COUNTRY. THE CONTACT STATED THAT NHTSA CAMPAIGN NUMBER: 14V234000 (ELECTRICAL SYSTEM) EXCEEDED A REASONABLE AMOUNT OF TIME FOR REPAIR. THE DEALER STATED THAT THE PARTS WERE AVAILABLE FOR THE REPAIR. THE DEALER STATED THAT IF THE IGNITION SWITCH GLOWED GREEN, THE PARTS WERE NOT AVAILABLE. THE CONTACT MADE SEVERAL ATTEMPTS TO HAVE THE VEHICLE REPAIRED SINCE AUGUST OF 2014. THE MANUFACTURER WAS NOT MADE AWARE OF THE DELAY. THE VEHICLE WAS NOT REPAIRED. THE CONTACT HAD NOT EXPERIENCED A FAILURE.

NHTSA ODI 10734538

Jul 9, 2015Electrical system

TL* THE CONTACT OWNS A 2011 CHRYSLER TOWN AND COUNTRY. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 14V234000 (ELECTRICAL SYSTEM) AND STATED THAT THE PART WAS NOT AVAILABLE WITHIN A REASONABLE TIMEFRAME TO SCHEDULE THE RECALL REPAIR. THE DEALER DISCONNECTED THE REAR QUARTER VENT WINDOW SWITCH SEVERAL MONTHS AGO. THE DEALER DID NOT GIVE A SPECIFIC DATE FOR WHEN THE PART WOULD BECOME AVAILABLE. THE MANUFACTURER COULD NOT PROVIDE AN ESTIMATED DATE FOR WHEN THE CONTACT'S VEHICLE WOULD RECEIVE THE RECALL REPAIR. THE CONTACT WAS NOT EXPERIENCING A FAILURE.

NHTSA ODI 10733055

Jul 8, 2015Electrical system

JUST PURCHASE A USED 2011 T&C , REMOTE START AND KEY LESS START, THIS MORNING MY PREGO WIFE TRY TO TAKE MY DAUGHTER TO THEIR CAMP , AND CAR WON'T START , NO ERROR MESSAGE , NO BATTERY PROBLEM INDICATION , STRANGELY ENOUGH , THE ACCESSORY POWER WAS STAYED ON EVEN WHEN WE TRY TO LOCK IT . AFTER ABOUT 30 MINUTES OF TRYING WITH NO RESULT , THE CAR WAS SUDDENLY TURNED ON. READ IN FORUMS , SEEM TO BE A SYMPTOM OF THE TIPM ISSUE

NHTSA ODI 10732667

Jul 7, 2015Electrical system

TL* THE CONTACT OWNS A 2011 CHRYSLER TOWN AND COUNTRY. THE CONTACT STATED THAT IT TOOK NUMEROUS ATTEMPTS TO START THE VEHICLE. THE FAILURE RECURRED EIGHT TIMES. THE VEHICLE WAS TAKEN TO THE DEALER AND THE WIRELESS WIN MODULE WAS REPLACED. THERE WAS A RECALL ASSOCIATED WITH CERTAIN MODEL YEARS 2009-2010 UNDER NHTSA CAMPAIGN NUMBER: 14V373000 (AIR BAGS, ELECTRICAL SYSTEM). THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 45,000.

NHTSA ODI 10732433

Jul 4, 2015Electrical systemFuel system

TIPM FAILURE FIRST STARTED PRESENTING AS DIFFICULTY STARTING APPROXIMATELY ONE MONTH AGO, THEN WENT AWAY FOR A BIT. TODAY THE CAR FAILS TO START AT ALL. TOLD THAT IT WAS TIPM AND THAT THE COST IS $$$ JUST FOR THE PART..

NHTSA ODI 10731954

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Working with the data? Download all 773 complaints as CSV · fetched from NHTSA July 27, 2026

How to use these: a complaint is one owner’s report, filed voluntarily and published unverified. Patterns matter more than any single story. If several owners describe the same failure at similar mileage, put that system at the top of your pre-purchase inspection list. Back to the full 2011 Chrysler Town And Country verdict →