Home · 2011 Chrysler Town And Country · Complaints

What 773 owners told NHTSA about the 2011 Chrysler Town And Country

These are the actual owner complaints behind this car’s reliability verdict, filed with the federal government, unedited. They’re unverified reports, not confirmed defects: read them as leads for your pre-purchase inspection, not a diagnosis.

All (773)Crash / fire / injury (31)Electrical system (523)Fuel system (110)Engine (107)Brakes (54)Transmission & drivetrain (39)Body & structure (37)Airbags (24)Steering (21)Visibility & wipers (19)Electronic Stability Control (esc) (18)

110 of 773 complaints match · Fuel system · clear filters · page 1 of 5

Feb 22, 2026Fuel system

The tipm fuel pump relay is faulty causing the car to start intermittently. It also stalled on a main road without any warning with my kids in the car. Luckily I was able to put the flashers on and drift to the side and others were able to get around without any accident. However they came close to hitting myself and others. I have spent over $1,000 at this point fixing items that didn't need to be fixed only to finally find out online that others have this issue and its a known issue for Dodge, Jeep, and Chrysler Town and Country but for some reason the recall is only for Dodge and Jeep.

NHTSA ODI 11719679

Feb 5, 2026Electrical systemEngineFuel system

It stalls to turn on even when I changed everything from, fuel pump, fuel pump relay, heater pumps, alternator, new battery. And it still won’t turn on it’s been happening for 4 months now. And I changed things that were recommended. I do my oil change every time I need as well.

NHTSA ODI 11715742

May 16, 2023Electrical systemSpeed controlFuel system

The van has a problem accelerating and also seems to stall while driving on the expressway before jumping quickly into acceleration there was a bad storm in Buffalo that I believe contributed to the problems of the Chrysler van

NHTSA ODI 11522226

Apr 20, 2023Electrical systemEngineFuel system

During random times; starting cold, starting warm, coming to a stop, accelarating, on city surface streets or on the freeway, after long drives or just going down the street; the minivan would stall and not restart. Fortunately able to coast to side of road on occassion. Non start condition would last between 15 minutes to days. This last event occured while turning in a busy intersection. Blocked cars and buses in all four directions on a Friday afternoon rush hour, putting ourselves and others at serious risk. There were no warning lights or anything other than a brief shudder before stalling. Roadside service called 911 first to get us out of the way. Towed to local mechanic who duplicated event and found that two separate recalls for faulty fuel pump relay was issued for other models but not our minivan. This family vehicle is now a liability if the fuel pump relay replacement is not made available to us.

NHTSA ODI 11518135

Apr 2, 2023EngineFuel system

The fuel pump is sporadically not getting power. This has left me stranded multiple times. I’m worried that this could happen while driving on the interstate and causing an accident.

NHTSA ODI 11515001

Nov 1, 2022Electrical systemFuel system

Upon leaving work my battery (only installed for 3 months) was completely dead. After a co-worker jumped my van off I went straight to Advanced and had them check the battery. It showed something was still on/running however the keys were in my hand and absolutely nothing was on or plugged in. He went ahead and replaced my battery. The next day I went out on errands and it started fine. That evening I was taking my family out to dinner and it would not start. It would crank but not start. I put it in neutral and back into park and it did manage to start. The following morning I went out and it would only crank. It would not start and the lightening bolt symbol and check engine light came on. First we changed the throttle body sensor (as indicated by the light). It still wouldn't start. After I had it towed to a garage they said the TIPM was faulty and had caused the fuel pump to burn out. I have seen/read numerous other people saying this has happened to their vehicle as well. The exact same issues. This issue has cost me over $1,500 and I still haven't had the TIPM fixed yet. With as many complaints on the same issue there should be a recall on this since it is obviously a manufacturing issue.

NHTSA ODI 11491737

Sep 26, 2022Electrical systemFuel system

The TIPM is failing, not allowing the van to start when it gets so cold out. We were quoted $2000 to get it repaired. We found an article stating this is a common issue and was being repaired by Chrysler.

NHTSA ODI 11486507

Sep 3, 2022Fuel system

The vehicle will crank but not start. This happened intermittently at first but is now a consistent issue. Through research I discovered that this is a common TIPM issue on this year Chrysler/Jeep/Dodge vehicles. A recall was placed for Jeep and Dodge however there has been no recall on Chrysler models with the same issue. This issue can cause the vehicle to not start as well as stall while driving which could potentially cause an accident. This recall needs to be in effect for Chrysler model vehicles with the sand issue as the Jeep and Dodge models

NHTSA ODI 11482744

Sep 1, 2022SteeringFuel systemEngine

The contact owns a 2011 Chrysler Town & Country. The contact stated that on numerous occasions while driving at various speeds, the power steering failed. As a result, the steering wheel was difficult to maneuver then the vehicle stalled. The contact stated that he was able to restart the vehicle, but the failure recurred. The check engine warning light was illuminated. The vehicle was taken to an independent mechanic where it was diagnosed that the fuel pump relay needed to be replaced. The vehicle was not repaired. Neither the dealer nor the manufacturer had been notified of the failure. The failure mileage was approximately 275,000.

NHTSA ODI 11482393

Dec 9, 2021Electrical systemEngineFuel system

2011 Chrysler town and country, starts then shuts off after two seconds. Check engine light came on last night. Remote start disabled. Vehicle will not start via push button, must use key fob in place of pushbutton. Again remote start will not work. Vehicle starts and shuts off right away. From research done, cause being TIPM OR FUEL RELAY.

NHTSA ODI 11443196

Oct 26, 2021Fuel systemLane Departure

Fuel Pump Relay- the TPIM

NHTSA ODI 11438227

Oct 5, 2021EngineFuel system

TIPM is defective causing the car hard starting and stall.The fuel pump relay stays on draining the new battery . The car starts then shuts down after 2 seconds. The sliding doors open and close, horn stops, car alarm stops intermittently. I had to temporarily bypass the fuel pump relay.The cost of the TIPM replacement is $1500

NHTSA ODI 11435644

Apr 26, 2021Electrical systemSpeed controlFuel system

MY TIPM IS FAILING SLOWLY. MY STARTER IS PULLING WAY TO MANY AMPS WHEN STARTING. I'VE CHANGED IT TWICE. MY FUEL RELAY HAS FAILED. A LOT OF THE TIMES WHEN I START MY CAR I HAVE AN ICON FOR MY ABS SENSOR COME ON AND THE ONLY WAY TO GET IT OFF IS TO PULL OVER AND RESTART MY CAR. WHEN THE LIGHT IS ON ON MY DASH. MY CAR WON'T DRIVE OVER 60MPH AND MY RPMS WILL RUN HIGH AND WHEN YOU LET OFF THE GAS WHILE IT'S DOING THIS IT WILL TAKE YOU ALMOST TO A STOP WITHIN SECONDS. MY CHECK ENGINE LIGHT NEVER GOES OFF. AND NO MATTER HOW MANY TIMES IT GETS TESTED AND RESET IT COMES BACK WITHIN HOURS. SO MY AUTO START NEVER WORKS. SOMETIMES WHEN I START MY CAR I CAN'T GET MY SEATBELT ALARM TO STOP SINGING SO I HAVE TO PULL OVER AND RESTART. IT ALL LEADS BACK TO THIS TIPM (ELECTRONICS BOARD BELOW THE FUSE BOX). I'VE HAD IT PRICED AT 1300$ TO FIX IT. BUT TURNS OUT IT'S THE MOST COMMON ISSUE WITH THIS YEAR OF THIS VAN. PLEASE HELP!

NHTSA ODI 11413888

Mar 5, 2021Fuel system

TL* THE CONTACT OWNS A 2011 CHRYSLER TOWN AND COUNTRY. THE CONTACT STATED WHILE ATTEMPTING TO START THE VEHICLE, THE VEHICLE FAILED TO START-UP. THE CONTACT CHARGED THE BATTERY FULLY HOWEVER, THE ENGINE STILL FAILED TO TURN OVER. THE CONTACT STATED THAT THE FAILURE WAS INTERMITTENT. THERE WAS NO WARNING LIGHT ILLUMINATED. NAPLES DODGE CHRYSLER JEEP RAM (6381 AIRPORT-PULLING RD, NAPLES, FL 34109, (239) 296-2404) WAS CONTACTED AND MADE AWARE OF THE FAILURE. THE VEHICLE WAS NOT TAKEN TO BE DIAGNOSED NOR REPAIRED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 84,000.

NHTSA ODI 11399307

Feb 23, 2021Electrical systemFuel system

2011 CHRYSLER TOWN AND COUNTRY WITH 114,212 MILES. WHILE PARKED, THE CAR ACTS AND SOUNDS LIKE IT WANTS TO, BUT WILL NOT START. TOOK IT TO THE DEALERSHIP AND WAS DIAGNOSED WITH A BAD TIPM (TOTALLY INTEGRATED POWER MODULE) AND FUEL PUMP RELAY. THIS IS A KNOWN ISSUE AND THE SAME ISSUE IN RECALL P54/NHTSA 14V-530 FOR THE DURANGO AND GRAND CHEROKEE LAWSUIT SETTLEMENT BUT FOR SOME REASON THE TOWN AND COUNTRY AND OTHER CHRYSLERS PETITIONS WERE DENIED. AFTER TALKING TO CHRYSLER, THEY ONLY SUGGESTED THAT I KEEP MY RECEIPTS IN CASE IT WAS ACCEPTED AS A RECALL BUT WOULD NOT GIVE ANY FINANCIAL HELP ON A $1400 REPAIR BILL.

NHTSA ODI 11397522

Jan 9, 2021SteeringEngineFuel system

CAR STALLS AND SHUTS OFF, CAR CRANKS BUT WILL NOT START THIS HAS HAPPENED NUMEROUS TIMES IN THE PAST 24 HOURS, WHILE DRIVING IT WILL UNEXPECTED SHUT OFF, THIS IS A PROBLEM RELATED TO THE TIPM WHICH HAS BEEN RECALLED IN OTHER 2011 MODEL VEHICLES SUCH AS THE JEEP GRAND CHEROKEE AND DODGE DURANGO. I HAVE READ FORUMS WHERE OTHER 2011 TOWN AND COUNTRYS ALSO HAD THIS SAME ISSUE.

NHTSA ODI 11387315

Jan 4, 2021Electrical systemEngineFuel system

THIS MUST BE A RECALL CONCERN. CHRYSLER REALLY NEEDS TO STEP UP AND TAKE CARE OF THIS TIPM ISSUE. THE MOST COMMON PROBLEM WAS A DEFECTIVE TIPM THAT PREVENTED THE ENGINE FROM STARTING. THIS VAN FAILS WHILE THE CAR WAS BEING DRIVEN. TODAY 1-4-21, THE VAN IS AGAIN AT THE DEALERSHIP FOR REPAIRS FOR THE SAME ISSUE AGAIN AND AGAIN I CAN'T BELIEVE IT. THE TOWN & COUNTRY WOULD BE RUNNING SMOOTHLY ONE DAY AND FAIL TO START THE NEXT DAY. WHY RECALL CONCERNING THEM WAS NEVER ISSUED????

NHTSA ODI 11386481

Dec 15, 2020Fuel system

VEHICLE IS EXPERIENCING INTERMITTENT DEAD BATTERIES AND NO START ISSUES. HAD VEHICLE SHUT DOWN WHILE DRIVING AS WELL TO FUEL PUMP SHUTTING DOWN. AFTER DIAGNOSTIC FOUND THE FUEL PUMP WAS STAYING ON AFTER KEY WAS REMOVED KILLING THE BATTERY. THIS IS AN ISSUE WITH A BAD TIPM MODULE THAT HAD BEEN UNDER A RECALL ON THE PREVIOUS YEARS TOWN AND COUNTRY. CALLED THE DEALER TODAY ANS WAS TOLD ON THERE WERE NO OPEN RECALLS ON MY SPECIFIC VIN.

NHTSA ODI 11383471

Nov 27, 2020Electrical systemFuel system

VEHICLE INTERMITTENTLY WON'T START AND IS STALLING OUT / DYING WHEN GOING DOWN THE HIGHWAY

NHTSA ODI 11376676

Nov 9, 2020Fuel system

FUEL PUMP RELAY IS STUCK RESULTING IN CONTINUOUS PUMP RUNNING CAUSING DEAD BATTERY OVERNIGHT AND VEHICLE NOT STARTING.

NHTSA ODI 11373790

Aug 20, 2020Fuel system

THE VEHICLES BATTERY DIED DUE TO A FAULTY TIPM. AFTER A JUMP START IT WILL RUN BUT ONCE THE VEHICLE IS OFF AND SITTING FOR LESS THAN AN HOUR THE VEHLICE WILL TURN OVER, DIE, THEN WILL CRANK AND NOT TURN OVER FOR A WHILE. THIS IS THE FIRST TIME THIS IS HAPPENING WITH THIS VEHICLE IT HAS A LITTLE LET THAN 70,000 MILES.

NHTSA ODI 11350480

Jun 23, 2020Electrical systemEngineFuel system

WIFE WAS DRIVING. THEN ENGINE WENT TO FULL THROTTLE, WOULD NOT SLOW DOWN. SHE RODE THE BRAKES ALL THE WAY HOME, SWITCHED FROM NEUTRAL TO DRIVE, VAN WOULD JUMP INTO GEAR WHEN SHE WOULD SHIFT BACK TO DRIVE, FELT LIKE BRAKES WERE NOT WORKING WELL ENOUGH (PROBABLY GLAZED). ALMOST WRECKED, COULD HARDLY STOP. VERY DANGEROUS SITUATION. *TR

NHTSA ODI 11330337

Jun 17, 2020Electrical systemFuel system

FUEL RELAY ON TIPM IS FAULTY RESULTING IN NOT STARTING AND STALLING WHILE DRIVING. IT IS VERY DANGEROUS THAT THIS PROBLEM HAS NOT BEEN ADDRESSED BY A RECALL. *TR

NHTSA ODI 11329338

Mar 28, 2020Electrical systemFuel system

APPARENTLY CHRYSLER HAS A PROBLEM WITH THEIR TIPM FROM YEARS 2011 TO 2013. I JUST HAD TO DO A FUEL RELAY BYPASS ON MY 2011 TOWN AND COUNTRY BECAUSE THEY DID NOT TISSUE A RECALL FOR ALL MALES AND MODELS WITH THIS PROBLEM. THEY SHOULD NOT BE ALLOWED TO REFUSE BECAUSE ALL MODELS MOST LIKELY USED THE SAME TIPM.

NHTSA ODI 11319621

Mar 12, 2020Fuel system

VEHICLE WON'T START. ENGINE TURNS OVER BUT WON'T RUN. SITTING IN MY DRIVEWAY.

NHTSA ODI 11317801

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Working with the data? Download all 773 complaints as CSV · fetched from NHTSA July 27, 2026

How to use these: a complaint is one owner’s report, filed voluntarily and published unverified. Patterns matter more than any single story. If several owners describe the same failure at similar mileage, put that system at the top of your pre-purchase inspection list. Back to the full 2011 Chrysler Town And Country verdict →