Home · 2011 Chrysler Town And Country · Complaints

What 773 owners told NHTSA about the 2011 Chrysler Town And Country

These are the actual owner complaints behind this car’s reliability verdict, filed with the federal government, unedited. They’re unverified reports, not confirmed defects: read them as leads for your pre-purchase inspection, not a diagnosis.

All (773)Crash / fire / injury (31)Electrical system (523)Fuel system (110)Engine (107)Brakes (54)Transmission & drivetrain (39)Body & structure (37)Airbags (24)Steering (21)Visibility & wipers (19)Electronic Stability Control (esc) (18)

Newest first · 773 complaints · page 13 of 31

Oct 10, 2016Electrical systemEngineFuel system

CAR TAKES 20 MINUTES OF ON AND OFF STARTING TILL IT RUNS. TURNS OFF WHILE DRIVEING FOR NO APPARENT REASON

NHTSA ODI 10915042

Oct 10, 2016Electrical system

THE LOW TIRE INDICATOR LIGHT KEEPS COMING ON. WE'VE HAD TIRES CHECKED AT SEARS ,WHERE WE BOUGHT NEW TIRES ABOUT 2 YEARS AGO. TOTAL MILES ON VEHICLE IS 47,168., SO THESE TIRES ONLY HAVE @ 20,00. MILES ON THEM. SOMETIMES THE LIGHT JUST STAYS ON, RECENTLY WAS FLASHING. SOMEONE SAID IT COULD BE THE ELECTRONIC GUAGE SYSTEMS BATTERY. IT COMES ON SHORTLY AFTER STARTING THE VAN. WE JUST MOSTLY USE ON CITY STREETS THAT ARE PAVED. A LITTLE DRIVING ON HIGHWAYS.

NHTSA ODI 10915087

Oct 4, 2016Electrical system

TL* THE CONTACT OWNS A 2011 CHRYSLER TOWN AND COUNTRY. THE CONTACT STATED THAT THE VEHICLE FAILED TO START WITHOUT WARNING. THE CONTACT MENTIONED THAT AN ABNORMAL SOUND EMITTED FROM THE VEHICLE AS IF IT WERE GOING TO START. THE VEHICLE WAS TOWED TO A DEALER WHERE IT WAS DIAGNOSED THAT THE TOTALLY INTEGRATED POWER MODULE NEEDED TO BE REPLACED. THE VEHICLE HAD NOT BEEN REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS APPROXIMATELY 50,000. THE VIN WAS NOT AVAILABLE.

NHTSA ODI 10913688

Oct 4, 2016Electrical systemEngineFuel system

BOUGHT THE VAN IN 2011 AND SINCE THEN, THE VEHICLE BEGAN TO HAVING PROBLEMS STARTING IN 2014. I PRESSED THE START BUTTON, BUT THE ENGINE WOULD NOT TURN OVER. AFTER SEVERAL HUNDRED TRIES, IT WOULD START. THIS HAPPENED 20 TIMES SINCE THEN AND THE DEALER DOES NOT KNOW WHY. TODAY, 4 OCT 16, THE VEHICLE WILL NOT START AT ALL. I'M A DEPLOYED SERVICE MEMBER AND MY WIFE AND THREE CHILDREN USE THIS VAN. THE FAULTY IGNITION SYSTEM WILL LEAVE MY FAMILY STRANDED. I RESEARCHED THIS AND THERE IS A RECALL FOR OTHER MODELS WITH THE SAME TIPM SYSTEM, HOWEVER, THERE IS NOT ONE FOR THE TOWN AND COUNTRY. THERE ARE HUNDREDS OF OWNERS EXPERIENCING THE SAME PROBLEM. PLEASE HAVE CHRYSLER ADMIT THERE IS A FAULTY TIPM AND THAT THIS NEEDS TO BE RECALLED.

NHTSA ODI 10913663

Oct 4, 2016Electrical system

OUR VAN HAS DIED MULTIPLE TIMES, LEAVING US STRANDED IN MULTIPLE PLACES. FINALLY WE GAVE IT TO OUR MECHANIC TWO WEEKS AGO AND SAID, "KEEP IT UNTIL YOU CAN FIGURE OUT WHAT'S GOING ON." THIS HAS BEEN GOING ON FOR TWO DAYS SHY OF A FULL MONTH, IN AND OUT OF THE SHOP, SO IT HAS DEFINITELY BEEN A PAIN (NOT TO MENTION THE MONEY FOR TOWS, "FIXES" THAT DIDN'T FIX IT, TROUBLESHOOTING, ETC.) NOW THAT THEY HAVE FINALLY DIAGNOSED THE PROBLEM AS A DEFECTIVE TOTALLY INTEGRATED POWER MODULE, I TYPE IT INTO GOOGLE AND AM NOT EVEN SURPRISED THIS IS SOMETHING CHRYSLER TOWN & COUNTRIES ARE KNOWN FOR.

NHTSA ODI 10913757

Sep 23, 2016Electrical systemEngineFuel system

I BELIEVE MY ISSUES STARTED WHEN MY BATTERY WAS DEAD AFTER BEING SHUT OFF UPON MY ARRIVAL TO WORK, WITHIN 3 1/2 HOURS. BATTERY WAS CHARGED AND STARTED AND MADE IT HOME. 3 DAYS LATER, WITHOUT ANY NOTIFICATION OF AN ISSUE THROUGH THE ONBOARD COMPUTER NOTIFICATION SYSTEM, VEHICLE WOULD NOT START. TRIES TO TURN OVER, AND DID START AFTER A LOT OF DIFFERENT EFFORTS ABOUT 7-8 TIMES(BY FULLY DEPRESSING GAS PEDAL WHEN IT WOULD TURN OVER TO START AND MAINTAIN RPMS 3-4000 FOR A MINIMUM OF 5-10 SECONDS) AND NOW WILL NOT START AT ALL. AFTER LAST ATTEMPTS TO START, AND VEHICLE NOT RUNNING, YOU CAN STILL HEAR THE FUEL PUMP OPERATING AND SMELL OF GASOLINE. BATTERY DRAIN WAS NOTICED WITH 24 HOURS, AND DEAD WITH IN 2 DAYS. WHEN VEHICLE HAD STARTED AND ABLE TO DRIVE A SHORT DISTANCE, IT WOULD SHUT OFF WHILE DRIVING, OR SHUT OFF UPON STOPPING FOR A SIGN OR RED LIGHT. THIS IS DANGEROUS SITUATION, AS I AM TRYING TO TAKE MY 4 YEAR OLD DAUGHTER AND TEEN AGE SON TO SCHOOL WHEN THIS HAPPENED. I HAVE BEEN WITHOUT A VEHICLE FOR OVER A MONTH NOW, AS THIS STARTED 8/18/2016. HAVE LOST WORK TIME AND PUT MY JOB IN JEOPARDY, AS I AM IN SALES AND NEED MY TRANSPORTATION. I DO NOT HAVE THE TIME TO BE RUNNING BACK AND FORTH TO DEALERS TO ONLY FIND OUT THEY KNOW NOTHING TO FIX THIS RECURRING PROBLEM WITH THEIR CHRYSLER VEHICLES, NOR THE THOUSANDS OF DOLLARS TO SPEND ON THEM TRYING TO "GUESS" AT WHAT THE ISSUE IS. VEHICLES SHOULD BE FIXED IF CHRYSLER ACTUALLY KNOWS WHAT WILL FIX IT, OR BUYOUT THE VEHICLE PLUS 5+% SO PEOPLE CAN REPLACE THIS AWFUL VEHICLE. IN THE MEANTIME, GM FINANCIAL STILL EXPECTS MONTHLY PAYMENT ON A VEHICLE THAT IS WORTHLESS.

NHTSA ODI 10909398

Sep 22, 2016Electrical systemFuel system

FAULTY TIPM LED TO FUEL PUMP TO NOT ENGAGE AND CAR WOULD NOT START. HAD TO HAVE TIPM REPLACED AT COST OF $1,341.15. AT THE TIME THE CAR WOULD NOT START IT WAS IN THE DRIVEWAY HOWEVER WE HAD PREVIOUSLY HAD IT SHUT DOWN WHILE DRIVING ON A CITY STREET.

NHTSA ODI 10908715

Sep 20, 2016Electrical systemEngineFuel system

VEHICLES WAS PARKED IN DRIVEWAY WENT TO START VEHICLE AND IT WILL NOT START, VEHICLE WILL TURN OVER AND ACT LIKE IT,IS NOT GETTING FUEL. IF VEHICLE SITS FOR SOME TIME EVENTUALLY IT WILL START 3-4 TIMES AND THEN ISSUE WILL OCCUR AGAIN. VEHICLE STARTED WITH NO PROBLEM THE PREVIOUS DAY, PROBLEM OCCURRED WITHOUT ANY WARNING, NO CHECK ENGINE LIGHT DISPLAYED ON DASH. WHEN VEHICLE IS OFF FUEL PUMP CAN BE HEARD STILL RUNNING WITH IGNITION OFF AND BATTERY HAS TO BE DISCONNECTED IN ORDER TO STOP FUEL PUMP FROM RUNNING AND NOT DRAIN BATTERY. BATTERY IS BRAND NEW, FUSES HAVE BEEN CHECKED AND ARE IN GOOD CONDITION. IN RESEARCHING ONLINE I HAVE FOUND OTHERS TO HAVE THE SAME ISSUE BUT HAVE NOT SEEN ANY RECALL. WAS ABLE TO FIIND POSSIBLE TEMPORARY FIX BY USING A FUEL PUMP RELAY BYPASS BUT HAVE NOT TRIED THIS OPTION.. I HAVE CALLED AND SPOKEN TO BE CHRYSLER SERVICE DEPARTMENT AND HAVE BEEN TOLD THAT IT HERE IS NO RECALL AND ALL I CAN DO IS HAVE CAR TOWED TO THEM AND LET THEM CHECK IT OUT. I WOULD THINK WITH RECALL THEY HAVE DONE ON JEEP AND DODGE PROTECTS THERE WOULD BE SOMETHING THEY CAN TELL. SAME ISSUE HAS OCCURRED WITH THE DODGE CARAVAN WHICH IS BASICALLY THE CHRYSLER TOWN N COUNTRY. PLEASE HELP!!!!!!!!!

NHTSA ODI 10908336

Sep 8, 2016Body & structureLane Departure

TL* THE CONTACT OWNS A 2011 CHRYSLER TOWN AND COUNTRY. THE CONTACT STATED THAT THE REAR PASSENGER DOOR INDEPENDENTLY OPENED AND CLOSED AT RANDOM. THE CONTACT ALSO STATED THAT THE BLIND SPOT SENSOR SEIZED WITHOUT WARNING. THE VEHICLE WAS TAKEN TO A DEALER WHERE THE FAILURE COULD NOT BE DETERMINED DUE TO THE COST. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS APPROXIMATELY 60,000.

NHTSA ODI 10904841

Sep 7, 2016

VAN AT TIMES WOULD START THEN CUT OF WHILE PARKED. WHEN IT WOULD START AND STAY ON WHEN YOU ARE DRIVING VAN WOULD CUT OFF NOW THE VAN IS AT THE CHRYSLER DEALERSHIP IN HOPES OF REPAIR

NHTSA ODI 10904564

Sep 1, 2016Electrical systemLatches & locks

TL* THE CONTACT OWNS A 2011 CHRYSLER TOWN AND COUNTRY. WHILE THE VEHICLE WAS STATIONARY, THE POWER LOCKS MALFUNCTIONED. THE CONTACT WAS NOT ABLE TO UNLOCK THE VEHICLE FROM THE INSIDE OR THE OUTSIDE. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE. THE VIN WAS UNKNOWN. THE FAILURE MILEAGE WAS 76,000.

NHTSA ODI 10903091

Aug 31, 2016Electrical systemLights

I JUST STARTED HAVING PROBLEMS WITH MY ELECTRICAL SYSTEM. I CAN HEAR ELECTRICAL CRACKLING NOISES WHILE THE VEHICLE IS RUNNING, I HAVE ALSO SMELLED OVERHEATING ELECTRICAL WIRES. FOR MONTHS THE TIRE PRESSURE INDICATOR KEEPS FLASHING THAT I HAVE A LOW TIRE: YET EVERY TIME I HAVE THE TIRE PRESSURE CHECK, THE AIR PRESSURE IS THE SAME IN EACH TIRE. I HAVE TAKEN IT TO THE DEALER TWICE FOR THIS PROBLEM BUT THEY CAN'T FIND ANYTHING WRONG: THIS OCCURS IN BOTH STATIONARY AND MOTION. YESTERDAY WHILE DRIVING MY GRANDSON TO SCHOOL, THE DASH LIGHTS AND NAVIGATION SYSTEM WENT COMPLETELY BLACK FOR NO KNOWN REASON, VEHICLE WAS IN MOTION. I ACCIDENTLY DISCOVERED THAT IF I QUICKLY TURN THE WINDSHIELD WIPERS ON AND THEN OFF THE DASH AND NAVIGATION LIGHTS COME ON. VEHICLE ONLY HAS 37,000 MILES AND I FEEL THIS IS THE BEGINNING OF OF SOME MAJOR SAFETY ISSUES IN THE FUTURE AND THE WARRANTY IS EXPIRED. I HAVE HAD THE REAR STOW AND GO SEAT REPLACED BECAUSE THE SEAT WOULD NOT GO INTO THE STANDARD POSITION, NOR WOULD IT GO INTO THE STOWED POSITION. THE SEAT WOULD JUST GO UP AND DOWN AT WILL. FINALLY AFTER CALLING CHRYSLER AND 3 TRIPS TO THE DEALER, THEY REPLACED THE ENTIRE SEAT. BUT IT STILL ACTS UP OCASSIONALY. AT THIS POINT, I HAVE NOT BEEN OUT ANY MONEY FOR REPAIRS BUT I AM BEGINNING TO FEAR DRIVING THE VEHICLE. I NEVER KNOW IF THE LIGHTS ARE GOING TO SUDDENLY DECIDE TO GO DARK WITH DRIVING AT NIGHT, OR IF THE REAR SEATS ARE GOING TO START GOING UP AND DOWN.

NHTSA ODI 10899690

Aug 31, 2016Electrical system

THE VEHICLE AT TIMES WILL NOT START. YOU PUT THE KEY IN THE IGNITION AND TURN TO START AND GET NOTHING. IT IS NOT A BATTERY PROBLEM. IF THE CAR SITS, IT WILL EVENTUALLY START. SOMETIMES SITTING 5 MINS WORKS, OTHER TIMES ABOUT AN HOUR. WE HAVE TRIED REPLACING THE BATTERY, STARTER AND CHRYSLER RECOMMENDED A SOFTWARE UPDATE BUT IT STILL HAPPENS. WE WILL HAVE IT TOWED TO DEALERSHIP BUT BY THE TIME IT GETS THERE, IT STARTS. IT DID DUPLICATE THE PROBLEM ONCE AT DEALER BUT THEY HAVE BEEN UNABLE TO DIAGNOSE IT. PREVIOUS CHRYSLER MODELS HAVE HAD RECALLS ON IGNITION BUT THEY STATE THIS YEAR DOES NOT. THEY HAVE BEEN UNABLE TO DIAGNOSIS PROBLEM BUT HAVE SEEN PROBLEM DOES OCCUR. USUALLY HAPPENS AFTER DRIVING THE CAR ON ERRANDS AND THEN TRYING TO START AFTER SITTING FOR ABOUT AN HOUR. THIS HAS BEEN GOING ON FOR MONTHS AND STILL CAN'T DIAGNOSIS IT.

NHTSA ODI 10899774

Aug 10, 2016Electrical systemElectronic Stability Control (esc)

VAN AIR BAG LIGHT COMES ON AND OFF, EVEN AFTER I PAID $267.00 TO FIX IT. ALSO VAN WILL NOT START,JUST MAKES A THUD SOUND OR CRANKS BUT DOES NOT START UNTIL 4-5 TRIES OR AFTER A FEW MINUTES.HAD TO DEALER 5 TIMES.ALSO CANNOT PASS INSPECTION BECAUSE COMPUTER CHIP BLANK.AND VAN DIED 8/8/2016 AND WAS TOWED TO SHOP AND FOUND BATTERY COMPLETELY DRAINED AND NEEDED A NEW BATTERY.WAS CHARGED $385.20 FOR DIAGNOSTICS AND NEW BATTERY. SOMETHING IS NOT RIGHT. I HAVE READ OF THOUSANDS OF CHRYSLER OWNERS WITH SAME PROBLEMS AND CHRYSLER WILL NOT ACKNOWLEDGE THE PROBLEMS.MAIN CAUSE ,BAD TIPM.

NHTSA ODI 10894905

Aug 8, 2016Electrical system

SINCE BUYING VAN IN 2011, WINDSHIELD WIPERS TURN ON INTERMITTENTLY WHEN THERE IS NO RAIN IN SIGHT. JUNE 2015 BOUGHT A NEW BATTERY AFTER I WAS UNABLE TO START THE CAR. SEEMED TO FIX ISSUE. APRIL 2016 AS I WAS DRIVING THROUGH NEIGHBORHOOD GOING 25 MPH CAR STALLED. WENT TO THE DEALER AFTER RESEARCHING STALLING ISSUE (MOST POSTS INDICATED A TIPM ISSUE) BUT DEALER DIDN'T SEEM TO KNOW WHAT I WAS TALKING ABOUT NOR DID THEY CARE. WITHIN THE LAST MONTH THE CAR HAS NOT STARTED A HANDFUL OF TIMES. BATTERY WAS RETESTED AND IT WAS FINE. TWO DAYS AGO I WENT OUT OF TOWN AND WHEN I TRIED TO START CAR IT WOULD NOT START (IT FLASHED LIGHTS AND BLINKERS WENT OFF). TRIED STARTING IT REMOTELY WITH KEY AND THAT MADE THE ALARM GO OFF FOR SEVERAL MINUTES. ENDED UP HAVING TO TURN OFF RADIO AND A/C BEFORE VAN DECIDED TO START. I HAVE 3 KIDS TO TOW AROUND AND NO LONGER FEEL SAFE IN MY CAR!

NHTSA ODI 10894158

Aug 2, 2016Electrical system

TL* THE CONTACT OWNS A 2011 CHRYSLER TOWN AND COUNTRY. THE CONTACT RECEIVED A RECALL NOTIFICATION FOR NHTSA CAMPAIGN NUMBER: 14V234000 (ELECTRICAL SYSTEM) AND STATED THAT THE PART NEEDED WAS UNAVAILABLE TO PERFORM THE RECALL REPAIR. THE MANUFACTURER WAS NOT NOTIFIED. THE CONTACT HAD NOT EXPERIENCED A FAILURE. PARTS DISTRIBUTION DISCONNECT. UPDATED 09/29/16*LJ

NHTSA ODI 10892538

Jul 30, 2016Engine

OIL FILTER HOUSING HAS PRESSURE RELIEF VALVE ALONG PLASTIC SHAFT THAT GUIDES UP THROUGH OIL FILTER. THIS VALVE OR SHAFT CAN BREAK OFF CAUSING CATASTROPHIC ENGINE FAILURE. PRESSURE RELIEF VALVE CAN CAUSE THE ENGINE TO REMAIN IN THE BYPASS START UP PHASE. NOT ONLY THAT, BUT UPON SERVICING SAID VEHICLE THIS SHAFT CAN BREAK OFF OR THE VALVE CAN POP OUT OF SOCKET, LEAVING SAID VEHICLE IMMOBILIZED. THIS ISSUE CAN BE FOUND IN ANY 3.6 LITER CHRYSLER ENGINE BUILT BETWEEN MODEL YEARS 2011-2013. MANY OIL FILTER SUPPLIERS HAVE SENT OUT BULLETINS ON SAID ISSUE. IT IS A LIABILITY ON ANY TECHNICIAN THAT SERVICES SAID VEHICLE. *TR

NHTSA ODI 10891832

Jul 28, 2016Electrical systemFuel system

IT WAS RUNNING FINE NO WARRING LIGHTS NOTHING WAS COMING UP BUT OUT OF NO WHERE IT STARTED STALLING AND WOULD CRANK AND IT STILL WILL NOT CRANK BUT WHEN IT WANTS AND I GOT IT CRACKED UP ONE DAY AND TOOK MY KID TO THE DOCTOR AND IT SHUT OFF ON ME WILE DRIVING BUT YA IT HAS TROUBLE CRANKING AND IT IS STALLING AND SHUTS OFF WILE DRIVING VERY UNSAFE I AM NOW SCARED TO PUT MY KIDS IN IT TO RIDE. PLEASE HLEP

NHTSA ODI 10889231

Jul 27, 2016Electrical systemElectronic Stability Control (esc)Fuel system

ELECTRICAL SYSTEM MALFUNCTION. THE BACK UP SENSORS DO NOT WORK, THE SAFETY BACKUP VIDEO DOES NOT WORK, IT SAYS MY TIRES HAVE 0 PRESSURE, IT WILL NOT START AFTER BEING SHUT OFF. TIPM PROBLEM? WAY TOO MANY PEOPLE HAVE COMPLAINTS ABOUT THE VEHICLES ELECTRIC SYSTEM RELATED TO THE FUEL SYSTEM AND ENGINE NOT STARTING. THIS IS CLEARLY ENOUGH EVIDENCE TO WARRANT A TIPM RECALL. IF YOU KNOW WHAT THE PROBLEM IS EXACTLY, COULD YOU LET ME KNOW BECAUSE WE ARE TRYING TO FIND A SOLUTION.

NHTSA ODI 10889068

Jul 24, 2016Electrical system

SITTING STILL CAR WILL NOT START,HOWEVER WHEN YOU REMOVE KEY FOB FROM DASH AND PUT BACK INI IT MAY START,HAD TO GARAGE THEY REPLACED BATTERY AND STARTER STILL DOING IT CHRYSLER SAID THEY DON'T KNOW WHATS WRONG HAD TO GARAGE 4 TIMES NO CODES JUST HAD IT TOWED TO CHRYSLER GOT BACK STILL WONT START SOME TIMES ONLY 53000 MILES

NHTSA ODI 10888025

Jul 21, 2016Electrical system

7/21/2016 CAR STARTED FINE THIS MORNING WENT INTO STORE AND WOULD NOT START. TRIED TURNING KEY ABOUT 8 TIMES AND THEN GAVE UP FOR A MINUTE OR TWO. I TRIED AGAIN AND IT STARTED. THIS HAPPENED ABOUT 1 MONTH BEFORE WHILE IN MY DRIVEWAY. SAME THING, I TRIED ABOUT 8 / 9 TIMES THEN IT STARTED. I DECIDED TO CALL DEALERSHIP TODAY AND HAVE IT TAKEN IN SINCE I HAVE A EXTENDED WARRANTY. I ALSO, DID SOME RESEARCH WHERE A LOT OF PEOPLE ARE SAYING THAT IT IS THE TIPM. I NOW NOTICED SOME OF THE OTHER PROBLEMS I HAVE HAD WITH IT TIE INTO TIPM, MY DRIVER WINDOW SOMETIMES WONT GO UP OR DOWN. THE CAR WILL JUST LOCK EVEN WHILE RUNNING LOCKING MY KEYS INSIDE. I CAN HEAR ELECTRICAL THINGS MOVING AND SHUTTING DOWN AFTER THE VEHICLE IS TURNED OFF, AND ABOUT 2 WEEKS AGO I WAS IN PARK WITH THE CAR RUNNING AND I HEARD A LOUD POP AND THE WHOLE CAR SHUT DOWN. MY CHECK ENGINE LIGHT ALSO COMES ON AND TURNS OFF WHENEVER IT FEELS LIKE IT FOR NO APPARENT REASON,I HAVE 71,000 MILES. WHEN I BOUGHT THE CAR I HAD TO HAVE THE LEFT HEAD GASKET REPLACED AFTER HAVING IT TOWED FROM THE IDE OF THE ROAD. I REALLY THINK I BOUGHT A LEMON, BUT WILL SOON FIND OUT WHAT THE DEALERSHIP SAYS TUESDAY WHICH IS THE SOONEST THEY CAN GET ME IN, HOPEFULLY I DON'T BREAK DOWN WITH MY KIDS IN IT BEFORE THEN

NHTSA ODI 10887415

Jul 20, 2016Transmission & drivetrainElectrical systemAirbagsFuel system

TL* THE CONTACT OWNS A 2011 CHRYSLER TOWN AND COUNTRY. WHILE DRIVING AT HIGH SPEEDS, THE VEHICLE INDEPENDENTLY SURGED FORWARD WITHOUT WARNING. IN ADDITION, THE VEHICLE HESITATED TO ACCELERATE INTERMITTENTLY. THE CONTACT ALSO STATED THAT THE AIR BAG WARNING LIGHT ILLUMINATED INTERMITTENTLY. THE VEHICLE WAS TAKEN TO A DEALER WHERE THE CONTACT WAS INFORMED THAT THE FUEL PUMP NEEDED TO BE REPLACED. THE VEHICLE WAS REPAIRED, BUT THE FAILURE RECURRED WITH ADDITIONAL ELECTRICAL FAILURES. THE CONTACT WAS INFORMED BY AN INDEPENDENT MECHANIC THAT THE TIPM FAILED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 60,000. THE VIN WAS UNAVAILABLE.

NHTSA ODI 10886078

Jul 14, 2016Electrical system

TL* THE CONTACT OWNS A 2011 CHRYSLER TOWN AND COUNTRY. WHILE DRIVING APPROXIMATELY 40 MPH, THE VEHICLE STALLED WITHOUT WARNING. THE VEHICLE WAS COASTED TO THE SIDE OF THE ROAD. AFTER RESTARTING, THE VEHICLE RESUMED NORMALLY. THE FAILURE RECURRED SEVEN TIMES. THE FAILURE ALSO OCCURRED WHEN ACCELERATING FROM A COMPLETE STOP. THE VEHICLE WAS TAKEN TO THE DEALER FOR DIAGNOSTIC TESTING ON FOUR SEPARATE OCCASIONS. THE DEALER WAS UNABLE TO DUPLICATE THE FAILURE, BUT STATED THAT THE IGNITION KEY WAS FAULTY. THE MANUFACTURER ISSUED NHTSA CAMPAIGN NUMBER: 14V373000 (AIR BAGS, ELECTRICAL SYSTEM) FOR CERTAIN 2008-2010 MODEL VEHICLES. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 100,000. THE VIN WAS UNAVAILABLE.

NHTSA ODI 10884857

Jul 4, 2016Electrical system

BLIND SPOT INDICATOR HAS STOPPED FUNCTIONING AROUND 45,500 MILES. THE CLUSTER PERIODICALLY CHIMES THAT THE BLIND SPOT INDICATOR SYSTEM IS NOT AVAILABLE AND THE INDICATOR LIGHTS REMAIN LIT. SO A SAFETY FEATURE HAS BECOME A DISTRACTION AND NOW IS A SAFETY RISK. I CALLED THE DEALER TO INQUIRE IF THIS IS A KNOWN PROBLEM AND WAS TOLD TO CALL CHRYSLER SINCE THIS FAILURE IS "HAPPENING LEFT AND RIGHT." HE ADVISED ME THE REPAIR IS ROUGHLY $2,800. FAILURE OCCURRED WHEN THE VEHICLE WAS 28 MONTHS OLD. AND WAS SURPRISED IT HAS NOT BEEN RECALLED YET. I CONTACTED CHRYSLER.

NHTSA ODI 10882439

Jul 3, 2016Steering

TAKATA RECALL", CAN NOT PUT VECHILE IN REVERSE WHEN YOU TURN IT ON, YOU HAVE TO TURN IT OFF THEN BACK ON AGAIN FOR IT TO MOVE FROM PARK TO EITHER REVERSE OR DRIVE.

NHTSA ODI 10882358

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How to use these: a complaint is one owner’s report, filed voluntarily and published unverified. Patterns matter more than any single story. If several owners describe the same failure at similar mileage, put that system at the top of your pre-purchase inspection list. Back to the full 2011 Chrysler Town And Country verdict →